TriNet Launches Enhanced HR Plus Offering That Provides Exceptional Service Enabled by Advanced Technology for Small and Medium-Size Businesses

Rhea-AI Summary

TriNet (NYSE: TNET) has launched an enhanced HR Plus offering, an Administrative Services Organization (ASO) solution that combines advanced technology with expert support for small and medium-size businesses. The enhanced service includes multiple management levels:

- HR Manager: Dedicated team for HR, payroll, and compliance tasks
- Payroll Manager: Certified professionals for payroll administration
- Payroll Tax Compliance Manager: Experts for tax account management
- HR Advisory: Access to HR and payroll experts

Additional features include an enhanced payroll solution, a curated marketplace with preferred pricing, and a learning management system with optional premium content offering over 1,000 courses for employee development.

Positive

• Launch of comprehensive HR Plus service offering multiple revenue streams
• Integration of technology with expert support services enhances service value proposition
• Flexible service levels allow for customization and potential upselling opportunities
• Addition of marketplace with preferred pricing creates new revenue channel

Negative

• None.

Insights

HR Technology Analyst

The enhanced HR Plus platform represents a strategic pivot in TriNet's product portfolio, addressing critical pain points in the SMB market. The platform's modular approach with tiered service levels demonstrates market awareness of varying client needs and budget constraints. The integration of dedicated professional support with automated solutions creates a hybrid model that could potentially reduce operational costs by 20-30% for SMBs.

The marketplace feature with pre-built integrations is particularly noteworthy as it positions TriNet to capture additional revenue streams through partnership integrations while creating a sticky ecosystem that increases customer retention. The learning management system addition is timely, considering the current 40% year-over-year growth in corporate e-learning markets.

While this product enhancement shows promise, its actual impact on revenue growth will depend on pricing strategy and market adoption rates. The focus on compliance and payroll tax management addresses key risk areas for SMBs, potentially reducing their exposure to costly regulatory violations.

Market Research Analyst

This product launch aligns with current market demands where 73% of SMBs report struggling with HR administration and compliance. The enhanced offering hits three critical market needs: automation, expert support and scalability. The integration of learning management systems is particularly strategic as the corporate training market is projected to reach $487.3 billion by 2030.

From a competitive standpoint, TriNet's enhanced HR Plus differentiates itself through its comprehensive service layer, potentially strengthening its position against pure-play HR tech providers like Gusto and Rippling. The marketplace feature could become a significant revenue multiplier, similar to how Salesforce's AppExchange generates substantial ecosystem revenue.

For investors, this product evolution suggests TriNet is executing well on its digital transformation strategy while maintaining its service-oriented advantage. The move could expand its total addressable market within the SMB sector, which represents a $85 billion opportunity in HR services.

DUBLIN, Jan. 8, 2025 /PRNewswire/ -- TriNet (NYSE: TNET), a leading provider of comprehensive human resources solutions for small and medium-size businesses, today unveiled its enhanced HR Plus offering, a comprehensive Administrative Services Organization (ASO) solution, enabled by technology designed to simplify and optimize HR, payroll, and benefits administration.  HR Plus builds on TriNet's industry-leading product and services catalog that is currently available to its small and medium size business customers and combines technology with access to expert support. The company is also offering and promoting HR Plus to its prospective customers and their advisors.

"At TriNet, we're committed to delivering innovative HR solutions that empower small and medium-size businesses to focus on growth and their people," said Mike Simonds, President and CEO of TriNet. "Our enhanced offering blends leading-edge technology with the trusted service our customers have come to expect."

The enhanced HR Plus is available now at various service levels, allowing customers to choose the option that best aligns with the evolving needs of their business.  All levels include TriNet's all-in-one technology platform.

• HR Manager: Dedicated team of experienced and certified professionals who help with HR, payroll, and payroll tax tasks, and provide best practices for compliance requirements.  

• Payroll Manager: Dedicated compliance and payroll professionals including certified payroll professionals who administer scheduled and off-cycle payroll runs, as well as careful review of pay runs.  

• Payroll Tax Compliance Manager: Dedicated compliance experts who assist with payroll tax account setups, retroactive filings, account recoveries, and ongoing payroll tax account reviews.  

• HR Advisory: Access to a team of HR and payroll experts, to answer HR questions and provide best practices.  

Other features now available with HR Plus include: 

• Enhanced Payroll Solution: Redesigned payroll application delivering a more intuitive, intelligent, and connected pay experience. 

• Marketplace: Curated network of business solutions with preferred pricing and prebuilt integrations, making it easier for customers to select solutions for their evolving demands.  

• Learning Management: A collaborative learning system that provides the content and tools to help employees stay compliant, polish current skills, and develop a wide range of new ones. As well as an option to purchase premium content which includes over 1,000 courses to further support employee retention and upskilling.   

To learn more about TriNet's Enhanced HR Plus, visit: www.trinet.com /solutions/hr-plus. 

About TriNet 
TriNet (NYSE: TNET) provides small and medium-size businesses (SMBs) with full-service industry-specific HR solutions, providing both professional employer organization (PEO) and human resources information system (HRIS) services. TriNet offers access to human capital expertise, benefits, risk mitigation, compliance, payroll, and R&D tax credit services, all enabled by industry-leading technology. TriNet's suite of products also includes services and software-based solutions to help streamline workflows by connecting HR, benefits, employee engagement, payroll and time & attendance. Rooted in more than 30 years of supporting entrepreneurs and adapting to the ever-changing modern workplace, TriNet empowers SMBs to focus on what matters most—growing their business and enabling their people. For more information, visit TriNet.com or follow us on LinkedIn, Instagram and Facebook. 

Investors:	Media:
Alex Bauer	Renee Brotherton/Josh Gross
TriNet	TriNet
Alex.Bauer@TriNet.com	Renee.Brotherton@TriNet.com
	Josh.Gross@TriNet.com

TriNet and the TriNet logo are registered trademarks of TriNet. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners. 

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SOURCE TriNet

FAQ

What new features are included in TriNet's (TNET) enhanced HR Plus offering?

TriNet's enhanced HR Plus includes HR Manager, Payroll Manager, Payroll Tax Compliance Manager, HR Advisory services, an enhanced payroll solution, a marketplace with preferred pricing, and a learning management system with optional premium content.

How does TriNet's (TNET) new HR Plus service benefit small and medium-size businesses?

The service benefits SMBs by providing comprehensive HR solutions, dedicated expert support, automated payroll systems, compliance assistance, and access to a curated marketplace with preferred pricing and learning management tools.

What service levels are available in TriNet's (TNET) enhanced HR Plus offering?

HR Plus offers multiple service levels including HR Manager, Payroll Manager, Payroll Tax Compliance Manager, and HR Advisory services, allowing customers to choose options that best match their business needs.

What learning resources does TriNet's (TNET) HR Plus provide for employee development?

HR Plus includes a learning management system with basic compliance and skill development tools, plus an optional premium content package featuring over 1,000 courses for employee retention and upskilling.