T-Mobile Readies for Tropical Storm Ernesto To Keep Puerto Rico and the U.S. Virgin Islands Connected
T-Mobile (TMUS) has activated emergency plans to maintain connectivity in Puerto Rico and the U.S. Virgin Islands as Tropical Storm Ernesto approaches. The company has deployed:
- COLTs and COWs for temporary service restoration
- Quick-deploy VSATs for broad coverage
- Microwave solutions for improved data usage
Most cell sites in the region have permanent backup power, with additional portable generators and fuel ready. T-Mobile is prepared to provide Wi-Fi, charging supplies, and flashlights to affected communities. The company is coordinating with federal, regional, and local officials, including FEMA and CISA. T-Mobile stores in the affected areas are currently closed, and the company is prioritizing employee safety.
T-Mobile (TMUS) ha attivato piani di emergenza per mantenere la connettività in Porto Rico e nelle Isole Vergini Americane mentre si avvicina la tempesta tropicale Ernesto. L'azienda ha dispiegato:
- COLT e COW per il ripristino temporaneo del servizio
- VSAT a rapido dispiegamento per una copertura ampia
- Soluzioni a microonde per migliorare l'uso dei dati
La maggior parte dei siti cellulari nella regione dispone di energia di backup permanente, con ulteriori generatori portatili e carburante pronti. T-Mobile è pronta a fornire Wi-Fi, forniture per la ricarica e torce alle comunità colpite. L'azienda sta coordinando con funzionari federali, regionali e locali, inclusi FEMA e CISA. I negozi T-Mobile nelle aree interessate sono attualmente chiusi e l'azienda sta dando la priorità alla sicurezza dei dipendenti.
T-Mobile (TMUS) ha activado planes de emergencia para mantener la conectividad en Puerto Rico y las Islas Vírgenes de EE. UU. a medida que se acerca la tormenta tropical Ernesto. La compañía ha desplegado:
- COLTs y COWs para la restauración temporal del servicio
- VSATs de despliegue rápido para una cobertura amplia
- Soluciones de microondas para un mejor uso de datos
La mayoría de las estaciones celulares en la región tienen energía de respaldo permanente, con generadores portátiles adicionales y combustible listos. T-Mobile está preparada para proporcionar Wi-Fi, suministros de carga y linternas a las comunidades afectadas. La compañía está coordinando con funcionarios federales, regionales y locales, incluidos FEMA y CISA. Las tiendas de T-Mobile en las áreas afectadas están cerradas actualmente y la empresa está priorizando la seguridad de los empleados.
T-Mobile (TMUS)는 열대성 폭풍 에르네스토가 접근함에 따라 푸에르토리코 및 미국 버진 아일랜드에서 연결성을 유지하기 위한 비상 계획을 마련했습니다. 회사는 다음과 같은 조치를 취했습니다:
- 임시 서비스 복구를 위한 COLT 및 COW 배치
- 광범위한 커버리지를 위한 신속 배치 VSAT
- 데이터 사용 향상을 위한 마이크로웨이브 솔루션
이 지역의 대부분의 셀 사이트는 영구 백업 전원이 준비되어 있으며, 추가 휴대용 발전기와 연료가 대기 중입니다. T-Mobile은 영향을 받은 커뮤니티에 Wi-Fi, 충전 용품 및 손전등을 제공할 준비가 되어 있습니다. 이 회사는 연방, 지역 및 지방 당국, FEMA 및 CISA와 협력하고 있습니다. 영향을 받은 지역의 T-Mobile 매장은 현재 폐쇄되어 있으며, 회사는 직원의 안전을 최우선으로 하고 있습니다.
T-Mobile (TMUS) a activé des plans d'urgence pour maintenir la connectivité à Puer Rico et aux Îles Vierges américaines alors que la tempête tropicale Ernesto approche. L'entreprise a déployé :
- COLT et COW pour la restauration temporaire du service
- VSAT à déploiement rapide pour une large couverture
- Solutions micro-ondes pour améliorer l'utilisation des données
La plupart des sites cellulaires de la région disposent d'une alimentation de secours permanente, avec des générateurs portables et du carburant supplémentaires prêts. T-Mobile est prête à fournir Wi-Fi, fournitures de chargement et lampes de poche aux communautés touchées. L'entreprise coordonne ses efforts avec des fonctionnaires fédéraux, régionaux et locaux, y compris FEMA et CISA. Les magasins T-Mobile dans les zones touchées sont actuellement fermés et l'entreprise priorise la sécurité de ses employés.
T-Mobile (TMUS) hat Notfallpläne aktiviert, um die Konnektivität in Puerto Rico und den Amerikanischen Virginen aufrechtzuerhalten, da sich der tropische Sturm Ernesto nähert. Das Unternehmen hat folgende Maßnahmen ergriffen:
- COLTs und COWs zur vorübergehenden Wiederherstellung des Dienstes
- Schnell einsatzbereite VSATs für eine umfassende Abdeckung
- Microwellenlösungen zur Verbesserung der Datennutzung
Die meisten Mobilfunkstandorte in der Region verfügen über eine permanente Notstromversorgung, und zusätzliche tragbare Generatoren und Kraftstoff sind bereit. T-Mobile ist bereit, Wi-Fi, Ladegeräte und Taschenlampen für die betroffenen Gemeinschaften bereitzustellen. Das Unternehmen sorgt für die Koordination mit Bundes-, Landes- und Kommunalbehörden, einschliesslich FEMA und CISA. T-Mobile-Filialen in den betroffenen Gebieten sind derzeit geschlossen, und das Unternehmen priorisiert die Sicherheit der Mitarbeiter.
- Proactive emergency preparedness for maintaining network connectivity
- Deployment of multiple backup and temporary network solutions
- Coordination with government agencies and first responders
- Readiness to provide community support with essential supplies
- Temporary closure of retail stores in affected areas
- Potential service disruptions due to severe weather conditions
NORTHAMPTON, MA / ACCESSWIRE / August 14, 2024 / With Tropical Storm Ernesto moving towards Puerto Rico and the U.S. Virgin Islands, T-Mobile has activated its emergency plans to help keep customers, communities, first responders and others connected through expected heavy rains, flooding and tropical force winds. Here's how we're working to support the communities we serve and the network they rely on:
Network Readiness
Our Emergency Management team, together with our National Operations Centers, is vigilantly monitoring the storm and our network's performance. T-Mobile is prepared to quickly deploy team members along with microwave and satellite equipment to restore or boost connectivity as needed. This equipment is pre-staged at critical and strategic locations for rapid deployment after the storm and includes:
COLTs and COWs: Cell-on-Light-Trucks and Cell-on-Wheels that can be driven or towed to impacted areas to temporarily restore or boost service
Quick-deploy and portable VSATs: Satellite dishes called "Very Small Aperture Terminals" that can provide a layer of coverage across broad areas
Microwave solutions: Network technology that offers high throughput and low latency for better data usage
The majority of cell sites across Puerto Rico and the U.S. Virgin Islands have been hardened with permanent backup power solutions to keep sites on-air through commercial power outages, and our team has additional portable generators ready to go where needed. All fixed and portable generators in the region were refueled ahead of the storm, and teams have tens of thousands of gallons of extra fuel on-hand to support cell sites and infrastructure. Other network sites in the area - including our Mobile Switching Office, Regional Business Office and other emergency hub locations - are also equipped with ready and fueled generators.
Community Support
Our teams are ready to mobilize with Wi-Fi, charging supplies and flashlights to distribute to communities as needed following the storm.
Support for Public Safety
Our emergency team is engaged with numerous federal, regional and local officials, first responders and organizations including the Federal Emergency Management Agency (FEMA), Cybersecurity and Infrastructure Agency (CISA) at the national and regional levels and the Statewide Interoperability Coordinator and State ESF 2 (Communications) Leads for Puerto Rico and the U.S. Virgin Islands. Agencies needing communications assistance can reach out to our 24-hour emergency hotline at 888-639-0020 or email at ERTRequests@T-Mobile.com.
Employees & Retail Stores
The safety of our employees and their families in the area are of utmost importance. We're monitoring impacts on our employees, retail stores, Customer Experience Centers and other locations and will address any needs that arise. Stores in the U.S. Virgin Islands and Puerto Rico are closed today. To check your local store's operation hours, please use our store locator. For existing customers, you can manage your account using the T Life App.
See our newsroom for more information on T-Mobile's Emergency Response.
View additional multimedia and more ESG storytelling from T-Mobile on 3blmedia.com.
Contact Info:
Spokesperson: T-Mobile
Website: https://www.3blmedia.com/profiles/t-mobile
Email: info@3blmedia.com
SOURCE: T-Mobile
View the original press release on accesswire.com
FAQ
How is T-Mobile (TMUS) preparing for Tropical Storm Ernesto in Puerto Rico and the U.S. Virgin Islands?
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