Taktile Secures $54M to Enable Risk Experts to Take Control of AI Adoption for Decision Making in Financial Services
Taktile, a decision automation platform, has secured $54 million in Series B funding led by Balderton Capital, bringing total funding to $79 million. The company has shown remarkable growth in 2024, quadrupling its customer base and achieving 3.5x growth in ARR.
Operating across 24 markets, Taktile serves fintech companies like Mercury, Kueski, and Zilch, alongside major financial institutions including Allianz and Rakuten Bank. The platform processes hundreds of millions of risk decisions monthly, enabling business teams to build transparent AI-powered risk decisioning systems.
Notable customer successes include helping Zilch reduce service costs by 50%, enabling Zippi to achieve 67% faster policy logic deployment, and reducing Breakout Finance's underwriting time by 95%. The funding will accelerate Taktile's momentum in equipping business teams with AI-powered risk decisioning tools.
Taktile, una piattaforma di automazione delle decisioni, ha ottenuto 54 milioni di dollari in finanziamenti di Serie B guidati da Balderton Capital, portando il totale dei finanziamenti a 79 milioni di dollari. L'azienda ha mostrato una crescita notevole nel 2024, quadruplicando la propria base clienti e raggiungendo 3,5 volte di crescita nell'ARR.
Operando in 24 mercati, Taktile serve aziende fintech come Mercury, Kueski e Zilch, insieme a importanti istituzioni finanziarie tra cui Allianz e Rakuten Bank. La piattaforma elabora centinaia di milioni di decisioni di rischio mensilmente, consentendo ai team aziendali di costruire sistemi di decisione sui rischi trasparenti e alimentati da AI.
I successi significativi dei clienti includono l'aiuto a Zilch per ridurre i costi di servizio del 50%, consentendo a Zippi di raggiungere un 67% più veloce implementazione della logica delle polizze, e riducendo il tempo di sottoscrizione di Breakout Finance del 95%. Il finanziamento accelererà il slancio di Taktile nell'equipaggiare i team aziendali con strumenti di decisione sui rischi alimentati da AI.
Taktile, una plataforma de automatización de decisiones, ha asegurado 54 millones de dólares en financiación de la Serie B liderada por Balderton Capital, llevando la financiación total a 79 millones de dólares. La empresa ha mostrado un crecimiento notable en 2024, cuadruplicando su base de clientes y logrando un crecimiento de 3.5 veces en ARR.
Operando en 24 mercados, Taktile atiende a empresas fintech como Mercury, Kueski y Zilch, junto con importantes instituciones financieras como Allianz y Rakuten Bank. La plataforma procesa cientos de millones de decisiones de riesgo mensualmente, permitiendo a los equipos de negocios construir sistemas de toma de decisiones de riesgo transparentes impulsados por IA.
Los éxitos notables de los clientes incluyen ayudar a Zilch a reducir los costos de servicio en un 50%, permitir a Zippi lograr una implementación de lógica de pólizas 67% más rápida, y reducir el tiempo de suscripción de Breakout Finance en un 95%. La financiación acelerará el impulso de Taktile para equipar a los equipos de negocios con herramientas de toma de decisiones de riesgo impulsadas por IA.
타크타일은 발더턴 캐피탈의 주도로 5천4백만 달러의 시리즈 B 자금을 확보하여 총 자금이 7천9백만 달러에 이릅니다. 이 회사는 2024년에 고객 기반을 4배로 늘리는 눈에 띄는 성장을 보여주었으며, ARR에서 3.5배 성장을 달성했습니다.
24개 시장에서 운영되는 타크타일은 머큐리, 쿠에스키, 질치와 같은 핀테크 기업 및 알리안츠와 라쿠텐 뱅크와 같은 주요 금융 기관에 서비스를 제공합니다. 이 플랫폼은 매달 수억 건의 위험 결정을 처리하여 비즈니스 팀이 투명한 AI 기반 위험 결정 시스템을 구축할 수 있도록 합니다.
주요 고객 성공 사례로는 질치가 서비스 비용을 50% 줄이는 데 도움을 주었고, 지피가 67% 더 빠른 정책 논리 배치를 달성하도록 지원하며, 브레이크아웃 파이낸스의 언더라이팅 시간을 95% 단축하는 것이 포함됩니다. 이번 자금은 AI 기반 위험 결정 도구로 비즈니스 팀을 장비하는 데 있어 타크타일의 모멘텀을 가속화할 것입니다.
Taktile, une plateforme d'automatisation des décisions, a sécurisé 54 millions de dollars lors d'un financement de série B dirigé par Balderton Capital, portant le financement total à 79 millions de dollars. L'entreprise a montré une croissance remarquable en 2024, quadruplant sa base de clients et atteignant une croissance de 3,5 fois dans l'ARR.
Opérant dans 24 marchés, Taktile sert des entreprises fintech telles que Mercury, Kueski et Zilch, ainsi que de grandes institutions financières telles qu'Allianz et Rakuten Bank. La plateforme traite des centaines de millions de décisions de risque chaque mois, permettant aux équipes commerciales de construire des systèmes de décision sur les risques transparents alimentés par l'IA.
Les succès notables des clients incluent l'aide à Zilch pour réduire les coûts de service de 50%, permettant à Zippi d'atteindre une mise en œuvre de la logique des politiques 67% plus rapide, et la réduction du temps de souscription de Breakout Finance de 95%. Le financement accélérera l'élan de Taktile pour équiper les équipes commerciales d'outils de décision sur les risques alimentés par l'IA.
Taktile, eine Plattform zur Automatisierung von Entscheidungen, hat 54 Millionen Dollar in einer Series-B-Finanzierungsrunde unter der Leitung von Balderton Capital gesichert, wodurch die Gesamtfinanzierung auf 79 Millionen Dollar steigt. Das Unternehmen hat im Jahr 2024 ein bemerkenswertes Wachstum gezeigt, indem es seine Kundenbasis vervierfacht hat und ein 3,5-faches Wachstum im ARR erzielt hat.
Taktile ist in 24 Märkten tätig und bedient Fintech-Unternehmen wie Mercury, Kueski und Zilch sowie große Finanzinstitute wie Allianz und Rakuten Bank. Die Plattform verarbeitet monatlich Hunderte Millionen von Risikoentscheidungen und ermöglicht es den Geschäftsteams, transparente, KI-gestützte Risikobewertungssysteme zu erstellen.
Bemerkenswerte Kundenerfolge umfassen die Unterstützung von Zilch bei der Reduzierung der Servicekosten um 50%, die es Zippi ermöglicht hat, die Implementierung der Policenlogik um 67% schneller zu erreichen, und die Reduzierung der Underwriting-Zeit von Breakout Finance um 95%. Die Finanzierung wird den Schwung von Taktile beschleunigen, um die Geschäftsteams mit KI-gestützten Risikobewertungstools auszustatten.
- Secured $54M Series B funding, total funding reaches $79M
- Quadrupled customer base and 3.5x ARR growth in 2024
- Expanded to 24 markets with major institutional clients
- Customer success: 50% cost reduction for Zilch
- 95% reduction in underwriting time for Breakout Finance
- 67% faster policy deployment for Zippi
- None.
In 2024, Taktile quadrupled its customer base and grew over 3.5x in ARR. Its customer base spans 24 markets, encompassing sophisticated fintech companies such as Mercury, Kueski, and Zilch, as well as some of the world's largest financial institutions, including Allianz and Rakuten Bank.
The company has been recognized as a category leader by G2, a leading user review platform, for three consecutive quarters, most recently earning over 12 accolades in its Winter 2025 report. Reflecting its impact once implemented within an organization, Taktile has also gained industry recognition. At the 2024 Banking Tech Awards
Taktile’s decision platform is already delivering hundreds of millions of risk decisions every month and the additional funds will be used to accelerate this momentum further as Taktile is equipping business teams with the necessary tools and controls to build transparent AI-powered risk decisioning.
In high-stakes industries, AI adoption must be guided by experts with deep risk domain expertise.
While AI has been broadly adopted for use cases such as chatbots in customer support and real-time personalization in marketing, mainstream automation for high-stakes decisions is just about to break through in 2025. The main difference in applying AI to risk decisions in financial services, such as credit underwriting, account opening, or transaction monitoring, is that errors are extremely costly. Wrong decisions can result in costly loan defaults, fraud losses, preventing good customers from accessing services, or compliance fines by regulators. Only last October TD Bank agreed to pay
In financial services and other regulated industries, the stakes are high, and every decision matters. Established institutions face intense pressure as AI-driven fintech startups rapidly innovate, challenging their market share and margins. However, many enterprises struggle to adopt AI at scale. The main hurdles? A shortage of highly skilled engineers to develop and maintain AI systems, plus the need for greater precision—since even the most advanced LLMs today can only handle specific aspects of complex problems, rather than providing fully reliable solutions. As Goldman Sachs CEO David Solomon put it: “
Founded by CEO Maik Taro Wehmeyer, and CPTO Maximilian Eber, Taktile closes this gap by equipping risk teams and their engineering counterparts with a shared platform to build, manage and optimize complex AI-powered workflows and agents that are governed by rules and embedded into business logic. Transforming AI from just an experiment, to something that delivers genuine business value.
Maik Taro Wehmeyer, CEO & Co-founder, Taktile said: “From day one of our journey, we believed that millions of lives could be improved by enabling organizations to make optimal decisions for their customers. By keeping experienced risk experts in control, we make it possible for even the most regulated businesses in financial services to fully adopt AI into high-stakes workflows.”
Rob Moffat, General Partner at Balderton Capital, said: “The best investments for VCs are when your reaction to the company is “of course - why doesn’t this happen already?”. It is crazy that businesses use a plethora of separate tools for different decisions across their business when it is the same customer and data. It is also crazy that a lot of decisioning is coded in-house from scratch. Taktile’s integrated decisioning platform allows businesses to take one consistent view of the customer and easily build, iterate and test complex decision logic. This has won them some of the most sophisticated fintechs as happy clients and is now allowing them to expand into banks and insurers.”
Moving AI adoption in financial services beyond the hype
Over the past 12 months, Taktile has helped its customer Zilch reduce service provider and usage costs by
“Taktile’s platform has empowered our teams to take control of our automated underwriting processes, allowing us to build, test, and optimize decisions with unprecedented speed and independence,” said Chanuka Perera, Head of Credit Risk at Zilch. “This shift has not only streamlined our operations but has also resulted in significant cost savings, freeing up resources for further innovation.”
In addition, Taktile has helped Zippi make its decision-making process more efficient by enabling
Pieter Viljoen, CDO at Allianz Partners, said: “It was clear that we needed a partner who fully understood the nuances of decisioning in various use cases and industries, the challenges that come with off-the-shelf AI models, and who could provide the required infrastructure to deploy LLMs in mission-critical workflows. We met Taktile just at the right time.”
To explore Taktile’s risk decisioning platform further, please visit our website at www.taktile.com
About Taktile: Taktile empowers risk experts to build, monitor, and optimize automated risk decisions across the entire customer lifecycle—from onboarding and credit underwriting to fraud and compliance transaction monitoring. Taktile’s risk decisioning platform is recognized as category leader in G2’s Winter 2025 Report for Decision Management Platforms and is trusted by leading fintechs, banks and insurers across the globe. The company is headquartered in
About Balderton Capital: Balderton Capital is a multistage venture firm with more than two decades of experience supporting Europe’s best founders from Seed to IPO. We have both early and growth funds and invest across the technology sector, with a proven track record backing AI, fintech, B2B SaaS, digital health, mobility, gaming and marketplace companies. Previous investments include Darktrace (LON: DARK), Depop, Flywire (NASDAQ: FLYW), Kobalt, MySQL, Nutmeg, Peakon, Recorded Future, Talend (NASDAQ: TLND) and THG (LON: THG). Balderton’s current portfolio includes: Aircall, Beauty Pie, Contentful, Dream Games, GoCardless, Lendable, Matillion, Merama, Photoroom, Revolut, Tibber, Wayve, Writer and ZOE.
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Source: Taktile
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