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TELUS International (Cda) Inc. Subordinate Voting Shares - TIXT STOCK NEWS

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TELUS International (Cda) Inc. (TIXT), a subsidiary of TELUS Corporation, is a leading provider of digital customer experience solutions globally. Specializing in designing, building, and delivering next-generation solutions, TELUS International serves various industries including consumer electronics, finance, telecommunications, utilities, tech and games, eCommerce and FinTech, banking, financial services and insurance, communications and media, and healthcare.

Headquartered in Vancouver, BC, TELUS International operates with a multi-shore, multi-language delivery model, which ensures robust, secure, and value-based customer service infrastructure. The company harnesses its parent company's vast resources, benefiting from TELUS Corporation’s multi-billion dollar telecommunications capabilities.

The company’s service portfolio includes Digital Experience, Customer Experience, Advisory Services, and Back Office and Automation. Known for its innovation in digital customer experience, TELUS International is committed to providing exceptional service, leveraging advanced technologies and a skilled workforce to meet diverse client requirements.

Recent achievements highlight TELUS International’s resilient performance despite a challenging macroeconomic environment. In the first quarter of 2024, the company demonstrated robust profitability and cash flow generation. Strategic cost efficiency programs have positioned TELUS International for further EBITDA growth and margin expansion. The company continues to focus on digital transformation, particularly generative AI adoption, underscoring its commitment to long-term growth and profitability.

TELUS International reported consolidated operating revenues of $4.9 billion for the first quarter of 2024, a slight decrease from the previous year, primarily due to lower service revenues. However, the company achieved industry-leading customer additions and solid financial results, driven by a proactive growth strategy, superior asset portfolio, and dedicated customer-centric culture.

Furthermore, the company’s leadership in sustainability is evident through its extensive socio-economic contributions and the issuance of sustainability-linked bonds. TELUS International remains committed to delivering superior value to shareholders, reflected in a 7% dividend increase announced for the first quarter of 2024.

For more information, visit www.telusinternational.com.

Rhea-AI Summary
TELUS International (TIXT) announces a strategic partnership with Local Measure to enhance customer experiences on Amazon Connect. The partnership aims to deliver more intuitive, personalized, and secure customer interactions by leveraging Local Measure's Engage platform. This collaboration underscores TELUS International's commitment to providing innovative solutions and maintaining a competitive edge in the CX market.
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TELUS partners with Vevo to bring premium music video content and advertising opportunities to the Canadian market, offering advertisers access to Vevo's extensive music video library on major Connected TV platforms. The collaboration aims to enhance advertising strategies and connect brands with their target audiences effectively.
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TELUS prices $1.8 billion of senior unsecured notes in three series with varying maturities through a syndicate of agents. The offering is led by CIBC World Markets Inc, RBC Dominion Securities Inc, and Scotia Capital Inc.
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TELUS International (NYSE and TSX: TIXT) releases Q4 and full-year 2023 results, showcasing revenue growth, improved profitability, and strategic partnerships. The company's outlook for 2024 includes growth projections and leadership transition news.
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TELUS Corporation (TU) reports industry-leading total Mobile and Fixed customer growth, strong financial results, and strategic outlook for 2024. The company achieved record high customer additions, with robust quarterly financial performance and targets set for 2024. TELUS Health unit also demonstrated significant growth and synergies.
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TELUS International (NYSE and TSX: TIXT) introduces GenAI Jumpstart, an eight-week accelerator for AI-powered virtual assistants, designed to help businesses in highly-regulated industries navigate AI regulatory compliance and data security. The Dual-LLM Safety System, a key feature of GenAI Jumpstart, uses a large language model to supervise responses generated by a virtual assistant, ensuring compliance with regulatory frameworks and mitigating inaccuracies, hallucinations, and jailbreaking. A recent survey indicates that 59% of customer experience management (CXM) leaders in the banking, financial services, and insurance (BFSI) industry plan to invest $1 million or more on GenAI solutions in the next 12-18 months. However, AI regulatory compliance, data security, and privacy concerns are cited as top roadblocks. TELUS International's GenAI Jumpstart has successfully delivered a safe and compliant AI assistant for a leading North American multinational bank, balancing customer service improvement with industry governance demands.
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TELUS International (NYSE and TSX: TIXT) announced a strategic partnership with Morpheus Data to strengthen its cloud management solutions, offering generative AI-enabled capabilities for end-to-end digital transformations. The collaboration aims to streamline internal development platform projects, simplify cloud consumption, and modernize applications for global enterprise clients. The cloud platform provides integrations for unified operations, self-service provisioning, and hybrid cloud cost management. Morpheus Data will integrate an AI-powered chatbot based on TELUS International Assistant framework within its hybrid cloud management platform.
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More than half of Customer Experience Management (CXM) leaders plan to invest in generative AI (GenAI) in the next 12-18 months, with 16% expecting to spend more than $10 million. Everest Group, supported by TELUS International (NYSE and TSX: TIXT), surveyed 200 CXM leaders to determine their enterprise readiness for GenAI adoption. The opportunities that GenAI presents for augmenting and enhancing customer experience is undeniable, as highlighted by leaders from various industries and geographies.
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TELUS International (TIXT) is set to release its Q4 2023 results on February 9, 2024, followed by a conference call. The webcast will be available on the company's Investor Relations website, with a replay option.
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TELUS International (TIXT) launches Experts Engine, a tech-enabled experts-on-demand sourcing solution for generative AI (GenAI) model builders, matching human expertise to data creation, collection, annotation, and validation tasks. The solution aims to efficiently generate high-quality training datasets at scale for large language models (LLMs) and other demanding foundation models.
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FAQ

What is the current stock price of TELUS International (Cda) Subordinate Voting Shares (TIXT)?

The current stock price of TELUS International (Cda) Subordinate Voting Shares (TIXT) is $3.59 as of November 21, 2024.

What is the market cap of TELUS International (Cda) Subordinate Voting Shares (TIXT)?

The market cap of TELUS International (Cda) Subordinate Voting Shares (TIXT) is approximately 984.5M.

What is TELUS International (Cda) Inc.?

TELUS International (Cda) Inc. is a global provider of digital customer experience solutions, serving various industries including consumer electronics, finance, telecommunications, and more.

What services does TELUS International offer?

TELUS International offers Digital Experience, Customer Experience, Advisory Services, and Back Office and Automation among other services.

What industries does TELUS International serve?

The company serves industries such as tech and games, eCommerce and FinTech, banking, financial services and insurance, communications and media, and healthcare.

Where is TELUS International headquartered?

TELUS International is headquartered in Vancouver, BC, Canada.

How did TELUS International perform in the first quarter of 2024?

In the first quarter of 2024, TELUS International reported consolidated operating revenues of $4.9 billion, with strong profitability and cash flow despite a challenging macroeconomic environment.

What are the recent achievements of TELUS International?

Recent achievements include robust profitability, cost efficiency programs, and a focus on digital transformation, particularly generative AI adoption.

How does TELUS International contribute to sustainability?

TELUS International has issued sustainability-linked bonds and made significant socio-economic contributions, reinforcing its commitment to environmental and social governance.

What is the relationship between TELUS International and TELUS Corporation?

TELUS International is a subsidiary of TELUS Corporation, benefiting from its parent company's multi-billion dollar telecommunications capabilities.

How can I learn more about TELUS International?

For more information, you can visit their official website at www.telusinternational.com.

What is TELUS International's approach to customer service?

TELUS International is committed to providing exceptional customer service through a skilled workforce, advanced technologies, and a customer-centric culture.

TELUS International (Cda) Inc. Subordinate Voting Shares

NYSE:TIXT

TIXT Rankings

TIXT Stock Data

984.50M
231.47M
38.86%
51.59%
0.69%
Software - Infrastructure
Technology
Link
United States of America
Vancouver