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Thryv Raises SaaS Revenue Guidance for 2021 and Reports Fourth Quarter and Fiscal Year 2020 Audited Financial Results

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Thryv Holdings, Inc. (NASDAQ:THRY) reported strong fourth quarter and fiscal year 2020 results, confirming 2020 growth and profitability. SaaS revenue reached $34.9 million, up 8% year-over-year, while Marketing Services revenue was $212.1 million. Total revenue amounted to $246.9 million, exceeding guidance. Net income stood at $109.8 million with an adjusted EBITDA of $71.6 million. For 2021, guidance for SaaS revenue was raised to $140 - $145 million, reflecting positive growth outlook. The acquisition of Sensis is a milestone for global expansion.

Positive
  • SaaS revenue increased to $34.9 million, exceeding guidance by $1.9 million.
  • Total revenue was $246.9 million, surpassing guidance by $13.9 million.
  • Net income rose to $109.8 million, demonstrating profitability.
  • SaaS revenue guidance for 2021 raised to $140 - $145 million, showing strong growth potential.
  • SaaS ARPU increased to $293 from $260 in Q3 2020.
Negative
  • Total SaaS clients remained flat at 44,000 compared to the previous quarter.
  • SaaS monthly churn rate decreased to 2.4%, but still reflects some customer retention challenges.

Thryv Holdings, Inc. (NASDAQ:THRY) (“Thryv” or the “Company”), the provider of Thryv® software, the end-to-end client experience platform for growing small businesses, announced audited financial results for the fourth quarter and fiscal year 2020 consistent with the previously released preliminary and unaudited results. The Company has also raised its 2021 outlook for its SaaS segment.

“We’re pleased with our performance in 2020 as it confirms healthy growth and profitability, and strongly positions Thryv as a SaaS category leader,” said Joe Walsh, CEO of Thryv. “As a result, we are raising our guidance for 2021.”

“In addition, our recent acquisition of Sensis in Australia is a notable milestone in our journey to help small businesses globally to better manage and modernize their operations.”

Fourth Quarter 2020 Financial Highlights:

  • SaaS revenue was $34.9 million, an 8% increase year-over-year. Our guidance was $33 million
  • Marketing Services revenue was $212.1 million. Our guidance range was $190-$200 million
  • Total revenue was $246.9 million. Our guidance range was $223-$233 million
  • Net income was $109.8 million
  • Adjusted EBITDA was $71.6 million. Our guidance range was $58-$63 million

Fiscal Year 2020 Financial Highlights:

  • SaaS revenue was $129.8 million. Our guidance was $128 million.
  • Marketing Services revenue was $979.6 million. Our guidance range was $955-$965 million.
  • Total revenue was $1,109.4 million. Our guidance range was $1,083-$1,093 million.
  • Net income was $149.2 million.
  • Adjusted EBITDA was $371.8 million. Our guidance range was $358-$363 million.

Additional Business Highlights:

  • SaaS ARPU increased to $293 in the fourth quarter of 2020, up from $260 in the third quarter of 2020.
  • Total SaaS clients ending the fourth quarter of 2020 was 44.0 thousand, flat when compared to the third quarter of 2020.
  • SaaS monthly churn improved to 2.4% in the fourth quarter of 2020, down from 2.7% in the third quarter of 2020.
  • Leverage Ratio (as defined in the Company’s credit agreement) was 1.3x in the fourth quarter of 2020
  • Total Debt repayment was $186.1 million for fiscal year 2020. Term loan and ABL ending balances for the fourth quarter of 2020 were $449.6 million and $79.2 million, respectively.

Outlook:

The Company is updating guidance for fiscal year 2021 as indicated below.

  • SaaS revenue guidance range raised to $140$145 million, up from the previously announced $139 - $143 million
  • Marketing Services revenue range maintained at $740$760 million

The above guidance excludes the impact of the Sensis acquisition.

These statements are forward-looking and actual results may materially differ. Refer to the “Forward-Looking Statements” section below for information on the factors that could cause our actual results to materially differ from these forward-looking statements.

Earnings Conference Call Information

Thryv will host a conference call on Thursday, March 25, 2021 at 8:30 a.m. (Eastern Time) to discuss the Company's fourth quarter and annual 2020 results. The conference call will be available via the Internet at www.thryv.com. There will be several slides accompanying the webcast. Please go to the website at least 15 minutes prior to the call to register, download and install any necessary software. The recorded webcast will also be available on the Company's website.

If you are unable to participate in the conference call, a replay will be available. To access the replay, please dial (800) 585-8367 or (416) 621-4642 and enter "6411279."

Final Audited Results

Thryv Holdings, Inc. and Subsidiaries

Condensed Consolidated Statements of Operations

(in thousands, except share and per share data)

 

Three Months Ended
December 31,

 

 

Years Ended
December 31,

 

2020

 

2019

 

 

2020

 

2019

Revenue

$

246,928

 

 

$

345,130

 

 

$

1,109,435

 

 

$

1,421,374

 

Operating expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of services (exclusive of depreciation and amortization)

87,755

 

 

111,482

 

 

366,696

 

 

476,355

 

Sales and marketing

61,067

 

 

86,097

 

 

263,006

 

 

352,740

 

General and administrative

39,563

 

 

43,559

 

 

156,286

 

 

174,286

 

Depreciation and amortization

35,640

 

 

50,985

 

 

146,523

 

 

206,270

 

Impairment charges

5,497

 

 

611

 

 

24,911

 

 

5,670

 

Total operating expenses

229,522

 

 

292,734

 

 

957,422

 

 

1,215,321

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income

17,406

 

 

52,396

 

 

152,013

 

 

206,053

 

Other income (expense):

 

 

 

 

 

 

 

 

 

 

 

 

 

Interest expense

(11,889

)

 

(16,183

)

 

(51,537

)

 

(68,181

)

Interest expense, related party

(3,099

)

 

(5,700

)

 

(17,002

)

 

(24,770

)

Other components of net periodic pension cost

(10,924

)

 

(33,364

)

 

(42,236

)

 

(53,161

)

Loss on early extinguishment of debt

 

 

 

 

 

 

(6,375

)

(Loss) income before benefit (provision) for income taxes

(8,506

)

 

(2,851

)

 

41,238

 

 

53,566

 

Benefit (provision) for income taxes

118,306

 

 

798

 

 

107,983

 

 

(18,062

)

Net income (loss)

$

109,800

 

 

$

(2,053

)

 

$

149,221

 

 

$

35,504

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net income (loss) per common share:

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic

$

3.52

 

 

$

(0.06

)

 

$

4.73

 

 

$

0.87

 

Diluted

$

3.31

 

 

$

(0.06

)

 

$

4.42

 

 

$

0.82

 

Weighted-average shares used in computing basic and diluted net income (loss) per common share:

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic

31,230,392

 

 

32,185,535

 

 

31,522,845

 

 

40,845,128

 

Diluted

33,212,192

 

 

32,185,535

 

 

33,795,594

 

 

43,465,998

 

Thryv Holdings, Inc. and Subsidiaries

Consolidated Balance Sheets

(in thousands, except share data)

 

December
31, 2020

 

December
31, 2019

Assets

 

 

 

Current assets

 

 

 

Cash and cash equivalents

$

2,406

 

 

$

1,912

 

Accounts receivable, net of allowance of $33,030 and $26,828

296,570

 

 

369,690

 

Contract assets, net of allowance of $338 and $0

10,975

 

 

11,682

 

Taxes receivable

9,229

 

 

37,460

 

Prepaid expenses and other current assets

26,172

 

 

28,036

 

Indemnification asset

24,346

 

 

29,789

 

Total current assets

369,698

 

 

478,569

 

Fixed assets and capitalized software, net

89,044

 

 

101,512

 

Goodwill

609,457

 

 

609,457

 

Intangible assets, net

31,777

 

 

147,480

 

Deferred tax assets

93,099

 

 

 

Other assets

21,902

 

 

51,274

 

Total assets

$

1,214,977

 

 

$

1,388,292

 

 

 

 

 

Liabilities and Stockholders' Equity

 

 

 

Current liabilities

 

 

 

Accounts payable

$

8,927

 

 

$

16,067

 

Accrued liabilities

139,613

 

 

140,261

 

Current portion of unrecognized tax benefits

30,022

 

 

53,111

 

Contract liabilities

18,942

 

 

24,679

 

Other current liabilities

9,896

 

 

23,323

 

Total current liabilities

207,400

 

 

257,441

 

Senior Term Loan, net of debt issuance costs of $445 and $593

335,683

 

 

420,036

 

Senior Term Loan, related party

113,482

 

 

189,371

 

ABL Facility

79,238

 

 

104,985

 

Leaseback obligations

54,798

 

 

55,537

 

Pension obligations, net

190,827

 

 

193,533

 

Deferred tax liabilities

508

 

 

54,738

 

Other liabilities

36,266

 

 

85,391

 

Total long-term liabilities

810,802

 

 

1,103,591

 

Commitments and contingencies

 

 

 

Stockholders' equity

 

 

 

Common stock - $0.01 par value, 250,000,000 shares authorized; 59,590,422, shares issued and 32,912,012 shares outstanding as of December 31, 2020; and 57,443,282 shares issued and 33,490,526 shares outstanding as of December 31, 2019

596

 

 

574

 

Additional paid-in capital

1,059,624

 

 

1,008,701

 

Treasury stock - 26,678,410 shares as of December 31, 2020 and 23,952,756 shares as of December 31, 2019

(468,613

)

 

(437,962

)

Accumulated deficit

(394,832

)

 

(544,053

)

Total stockholders' equity

196,775

 

 

27,260

 

Total liabilities and stockholders' equity

$

1,214,977

 

 

$

1,388,292

 

Thryv Holdings, Inc. and Subsidiaries

Consolidated Statements of Cash Flows

(in thousands)

Years Ended December 31,

 

2020

 

2019

Cash Flows from Operating Activities

 

 

 

 

 

Net income

$

149,221

 

 

$

35,504

 

Adjustments to reconcile net income to net cash provided by operating activities:

 

 

 

 

 

Depreciation and amortization

146,523

 

 

206,270

 

Amortization of debt issuance costs

1,068

 

 

1,123

 

Deferred income taxes

(147,329

 

 

(25,118

)

Provision for credit losses

32,077

 

 

30,092

 

Provision for service credits

32,550

 

 

25,467

 

Stock-based compensation (benefit) expense

(2,895

)

 

14,119

 

Other components of net periodic pension cost

42,236

 

 

53,161

 

Loss on early extinguishment of debt

 

 

6,375

 

Loss on disposal/write-off of fixed assets and capitalized software

3,544

 

 

5,942

 

Impairment charges

24,911

 

 

5,670

 

Non-cash loss (gain) from remeasurement of indemnification asset

5,443

 

 

4,093

 

Changes in working capital items, excluding acquisitions:

 

 

 

 

 

Accounts receivable

41,382

 

 

16,457

 

Contract assets

369

 

 

1,515

 

Prepaid and other assets

472

 

 

5,676

 

Accounts payable and accrued liabilities

(100,708

)

 

(69,244

)

Accrued income taxes, net

14,547

 

 

4,376

 

Operating lease liability

(4,006

)

 

(10,587

)

Contract liabilities

(5,737

)

 

(6,391

)

Settlement of stock option liability

(896

)

 

(33,901

)

Net cash provided by operating activities

232,772

 

 

270,599

 

 

 

 

 

 

 

Cash Flows from Investing Activities

 

 

 

 

 

Additions to fixed assets and capitalized software

(27,757

)

 

(26,065

)

Proceeds from the sale of building and fixed assets

1,546

 

 

847

 

Acquisition of a business, net of cash acquired

 

 

(147

)

Net cash (used in) investing activities

(26,211

)

 

(25,365

)

 

 

 

 

 

 

Cash Flows from Financing Activities

 

 

 

 

 

Payments of Senior Term Loan

(113,747

)

 

(148,256

)

Payments of Senior Term Loan, related party

(46,643

)

 

(66,744

)

Proceeds from Senior Term Loan, net

 

 

193,625

 

Proceeds from Senior Term Loan, related party

 

 

225,000

 

Payments of Original Term Facility, upon extinguishment

 

 

 

Payments of Original Term Facility, upon extinguishment, related party

 

 

 

Payments of Original Term Facility, prior to extinguishment

 

 

 

Payments of Original Term Facility, prior to extinguishment, related party

 

 

 

Proceeds from ABL Facility

1,143,700

 

 

1,142,717

 

Payments of ABL Facility

(1,169,446

)

 

(1,184,310

)

Purchase of treasury stock

(30,626

)

 

(437,962

)

Other

10,695

 

 

(1,561

)

Net cash (used in) financing activities

(206,067

)

 

(277,491

)

 

 

 

 

 

 

Increase (decrease) in cash and cash equivalents

494

 

 

(32,257

)

Cash and cash equivalents, beginning of period

1,912

 

 

34,169

 

Cash and cash equivalents, end of period

$

2,406

 

 

$

1,912

 

 

 

 

 

 

 

Supplemental Information

 

 

 

 

 

Cash paid for interest

$

72,931

 

 

$

81,543

 

Cash paid for income taxes, net

$

24,799

 

 

$

38,091

 

 

Non-GAAP Measures

Our audited results included in this press release include Adjusted EBITDA, which is not presented in accordance with U.S. generally accepted accounting principles (“GAAP”). This non-GAAP measure is presented for supplemental informational purposes only and is not intended to be considered in isolation or as a substitute for, or superior to, financial information prepared and presented in accordance with GAAP. Please refer to the supplemental information presented in the table below for a reconciliation of Adjusted EBITDA to net income, the most comparable GAAP financial measure.

We believe that this non-GAAP financial measure provide useful information about our financial performance, enhances the overall understanding of our past performance and future prospects and allows for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We believe that this measure provides an additional tool for investors to use in comparing our core financial performance over multiple periods with other companies in our industry. However, it is important to note that the particular items we exclude from, or include in, our non-GAAP financial measures may differ from the items excluded from, or included in, similar non-GAAP financial measures used by other companies in the same industry.

The following is a reconciliation of Adjusted EBITDA to its most directly comparable GAAP measure, net income (in thousands):

 

Three Months Ended
December 31,

 

Year Ended December 31,

 

2020

 

2019

 

2020

 

2019

Reconciliation of Adjusted EBITDA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net income (loss)

$

109,800

 

 

$

(2,053

)

 

$

149,221

 

 

$

35,504

 

Interest expense

14,988

 

 

21,883

 

 

68,539

 

 

92,951

 

(Benefit) provision for income taxes (1)

(118,306

)

 

(798

)

 

(107,983

)

 

18,062

 

Depreciation and amortization expense

35,640

 

 

50,985

 

 

146,523

 

 

206,270

 

Loss on early extinguishment of debt

 

 

 

 

 

 

6,375

 

Restructuring and integration expenses (2)

4,557

 

 

9,098

 

 

28,459

 

 

40,290

 

Transaction costs (3)

6,320

 

 

5,938

 

 

20,999

 

 

6,081

 

Stock-based compensation expense (benefit) (4)

1,300

 

 

4,583

 

 

(2,895

)

 

14,119

 

Other components of net periodic pension cost (5)

10,924

 

 

33,364

 

 

42,236

 

 

53,161

 

Non-cash loss (gain) from remeasurement of indemnification asset (6)

1,565

 

 

(553

)

 

5,443

 

 

4,093

 

Impairment charges (7)

5,497

 

 

611

 

 

24,911

 

 

5,670

 

Other (8)

(654

)

 

(553

)

 

(3,614

)

 

(943

)

Adjusted EBITDA

$

71,631

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FAQ

What were Thryv's financial results for Q4 2020?

Thryv reported Q4 2020 SaaS revenue of $34.9 million, Marketing Services revenue of $212.1 million, and total revenue of $246.9 million.

What is Thryv's net income for fiscal year 2020?

Thryv's net income for fiscal year 2020 was $149.2 million.

How much did Thryv raise its 2021 SaaS revenue guidance?

Thryv raised its 2021 SaaS revenue guidance to $140 - $145 million.

What impact did the acquisition of Sensis have on Thryv?

The acquisition of Sensis is seen as a significant step in Thryv's strategy to assist small businesses on a global scale.

What were the adjusted EBITDA figures for Thryv in 2020?

Thryv's adjusted EBITDA for 2020 was $371.8 million.

Thryv Holdings, Inc.

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