TDCX Reports Strong Increase in Q2 2022 Earnings Year-on-Year Through Focus on Quality Growth; Reiterates 2022 Guidance

Rhea-AI Summary

TDCX Inc. (NYSE: TDCX) reported strong second-quarter results for 2022, with total revenue reaching US$116.6 million, a 23.3% increase year-on-year. Profit for the period grew to US$19.3 million, up 19.6%. Adjusted net income surged by 35.5% to US$21.8 million, while adjusted EBITDA rose 23.0% to US$36.1 million, maintaining an EBITDA margin of 31.0%. TDCX added 25 new clients in H1 2022, contributing significantly to its growth. The company reiterated its full-year 2022 revenue guidance of S$650m to S$675m, reflecting a targeted growth of 17.1% to 21.6%.

Positive

• Total revenue increased by 23.3% to US$116.6 million.
• Profit rose by 19.6% to US$19.3 million.
• Adjusted net income up by 35.5% to US$21.8 million.
• Adjusted EBITDA increased by 23.0% to US$36.1 million.
• Added 25 new clients, significantly enhancing market presence.

Negative

• Adjusted EBITDA margin slightly decreased from 31.1% to 31.0%.

SINGAPORE--(BUSINESS WIRE)-- TDCX Inc. (NYSE: TDCX) (“TDCX” or the “Company”), an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, today announced its unaudited financial results for the second quarter ended June 30, 2022.

Second Quarter 2022 Financial Highlights

• Total Revenue of US$116.6 million, up 23.3% year-on-year
• Profit for the period was US$19.3 million, up 19.6% year-on-year
• Adjusted Net Income⁴ of US$21.8 million, up 35.5% year-on-year
• Adjusted EBITDA^1,3 of US$36.1 million, up 23.0% year-on-year
• Q2 2022 Adjusted EBITDA margin^1,3 of 31.0%, compared with 31.1% for Q2 2021
• Year-to-date Net Cash from Operating Activities of US$76.1 million, up 98.0% year-on-year

Mr. Laurent Junique, Chief Executive Officer and Founder of TDCX, said, “Southeast Asia’s fundamentals remain attractive to companies seeking long term growth. Given our established network, local market expertise and robust talent pool, we continue to attract and to support clients in realizing their growth ambitions in this region.

“We continue to see our business development efforts take flight, adding 25 new logos since the start of the year. Among our new clients are two Southeast Asian market leaders, specifically a leading regional airline and one of the region’s largest integrated car e-commerce platforms. Such logo wins reflect our strengths in this region and our deep sector expertise.”

(US$ million, except for %)2	Q2 2021	Q2 2022	% Change
Revenue	94.5	116.6	+23.3%
Profit for the period	16.1	19.3	+19.6%
Adjusted Net Income4	16.1	21.8	+35.5%
Adjusted EBITDA1,3	29.3	36.1	+23.0%
Adjusted EBITDA Margins1,3 (%)	31.1%	31.0%

Business Highlights

Strong Client Additions

• Signed up 25 new logos since the start of the year, more than triple the 8 logos in H1 2021
• New logo wins in Q2 2022 include a leading regional airline, as well as one of Southeast Asia’s largest integrated car e-commerce platforms
• 60 clients with campaigns that have been launched as of June 30, 2022, a 40% increase as compared with 43 launched clients as of June 30, 2021
• Revenue contribution from new economy⁵ clients stood at 93% for H1 2022

Full Year 2022 Outlook Reiterated

For the full year 2022, TDCX expects its financial results to be:

2022 Outlook
Revenue (in millions)	S$650m to S$675m6 (unchanged)
Revenue growth (YoY)	Range: 17.1% to 21.6% (unchanged)
Adjusted EBITDA margin1,3	Approximately 30.0% to 32.0% (unchanged)

_______________________________
1		Adjusted EBITDA or Adjusted EBITDA margins are supplemental non-IFRS financial measures and should not be considered in isolation or as a substitute for financial results reported under IFRS (see "Reconciliations of non-IFRS financial measures to the nearest comparable IFRS measures" in the Form 6-K or presentation slides for more details).
2		FX rate of US$1 = S$1.3918 assumed in converting financials from SG dollar to US dollar.
3		Adjusted EBITDA represents profit for the period before interest expense, interest income, income tax expense, depreciation expense and equity-settled share-based payment expense incurred in connection with our Performance Share Plan. “Adjusted EBITDA margin” represents Adjusted EBITDA as a percentage of revenue.
4		“Adjusted Net Income” represents profit for the period before equity-settled share-based payment expense incurred in connection with our Performance Share Plan, net of any tax impact of such adjustments. “Adjusted Net Income margin” represents Adjusted Net Income as a percentage of revenue.
5		“New economy” refers to high growth industries that are on the cutting edge of digital technology and are the driving forces of economic growth.
6		Full year 2022 Outlook remains unchanged in Singapore dollars. This equates to US$467m to US$485m, using the FX rate of US$1 = S$1.3918, being the approximate rate in effect as of June 30, 2022. Previously, this was US$480m to US$499m, using the FX rate of US$1 = S$1.3534m, being the approximate rate in effect as of March 31, 2022.

Webcast and Conference Call Information

The TDCX senior management will host a conference call to discuss the second quarter 2022 unaudited financial results.

A live webcast of this conference call will be available on TDCX’s website. Access information on the conference call and webcast is as follows:

Date and time:			August 24, 2022, 8:00 AM (U.S. Eastern Time)
			August 24, 2022, 8:00 PM (Singapore / Hong Kong Time)
Webcast link:			https://webinars.on24.com/q4/TDCX_Q2_2022
Dial in numbers:			USA Toll Free: +1 855 2656958		UK Toll Free +44 0 800 0156371
			Singapore: +65 3158 0246		Hong Kong: +852 5808 0984
			International: +1 718 7058796

A replay of the conference call will be available at TDCX’s investor relations website (investors.tdcx.com). An archived webcast will be available at the same link above.

About TDCX INC.

Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities.

TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. It serves clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential.

TDCX’s commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities and the environment.

TDCX employs more than 16,000 employees across 26 campuses globally, specifically Singapore, Malaysia, Thailand, Philippines, Mainland China, Hong Kong, South Korea, Japan, India, Romania, Spain and Colombia. For more information, please visit www.tdcx.com.

Convenience Translation

The Company’s financial information is stated in Singapore dollars, the legal currency of Singapore. Unless otherwise noted, all translations from Singapore dollars to U.S. dollars and from U.S. dollars to Singapore dollars in this press release were made at a rate of S$1.3918 to US$1.00, the approximate rate in effect as of June 30, 2022. We make no representation that any Singapore dollar or U.S. dollar amount could have been, or could be, converted into U.S. dollars or Singapore dollar, as the case may be, at any particular rate, the rate stated herein, or at all.

Non-IFRS Financial Measure

To supplement our consolidated financial statements, which are prepared and presented in accordance with IFRS, we use the following non-IFRS financial measure to help evaluate our operating performance:

“EBITDA” represents profit for the period before interest expense, interest income, income tax expense and depreciation expense. “EBITDA margin” represents EBITDA as a percentage of revenue. “Adjusted EBITDA” represents profit for the period before interest expense, interest income, income tax expense, depreciation expense and equity-settled share-based payment expense incurred in connection with our Performance Share Plan. “Adjusted EBITDA margin” represents Adjusted EBITDA as a percentage of revenue. We believe that EBITDA, EBITDA margin, Adjusted EBITDA and Adjusted EBITDA margin helps us to identify underlying trends in our operating results, enhancing our understanding of past performance and future prospects.

“Adjusted Net Income” represents profit for the period before equity-settled share-based payment expense incurred in connection with our Performance Share Plan, net of any tax impact of such adjustments. “Adjusted Net Income margin” represents Adjusted Net Income as a percentage of revenue.

The above non-IFRS financial measures have limitations as analytical tools and should not be considered in isolation or construed as an alternative to revenue, net income, or any other measure of performance or as an indicator of our operating performance. The non-IFRS financial measures presented here may not be comparable to similarly titled measures presented by other companies because other companies may calculate similarly titled measures differently. For more information on the non-IFRS financial measures, please see the form 6-K section captioned “Non-IFRS Financial Measures” or the presentation slides.

Safe Harbor Statement

This announcement contains forward-looking statements. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. In some cases, you can identify these forward-looking statements by the use of words such as “outlook,” “believes,” “expects,” “potential,” “continues,” “may,” “will,” “should,” “could,” “seeks,” “predicts,” “intends,” “trends,” “plans,” “estimates,” “anticipates” or the negative version of these words or other comparable words. Among other things, the outlook for the full year, the business outlook and quotations from management in this announcement, as well as the Company’s strategic and operational plans, contain forward-looking statements. The Company may also make written or oral forward-looking statements in its periodic reports to the U.S. Securities and Exchange Commission (the “SEC”), in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including statements about the Company’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: the performance of TDCX’s largest clients; the successful implementation of its business strategy; its ability to compete effectively; its ability to maintain its pricing, control costs or continue to grow its business; the effects of the novel coronavirus (COVID-19) on its business; the continued service of its founder and certain of its key employees and management; its ability to attract and retain enough highly trained employees; its exposure to various risks in Southeast Asia; its contractual relationship with key clients; clients and prospective clients’ spending on omnichannel CX solutions; its spending on employee salaries and benefits expenses; and its involvement in any disputes, legal, regulatory, and other proceedings arising out of its business operations. Further information regarding these and other risks is included in the Company’s filings with the SEC. All information provided in this press release and in the attachments is as of the date of this press release, and the Company undertakes no obligation to update any forward-looking statement, except as required under applicable law.

UNAUDITED CONDENSED INTERIM CONSOLIDATED STATEMENTS OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME
		For the three months ended June 30,
		2022				2021
		US$’000		S$’000		S$’000
Revenue		116,580		162,256		131,565
Employee benefits expense		(75,704	)	(105,365	)	(80,672	)
Depreciation expense		(6,679	)	(9,296	)	(9,899	)
Rental and maintenance expense		(1,707	)	(2,376	)	(2,839	)
Recruitment expense		(2,541	)	(3,536	)	(2,534	)
Transport and travelling expense		(284	)	(395	)	(305	)
Telecommunication and technology expense		(2,042	)	(2,842	)	(2,053	)
Interest expense		(338	)	(471	)	(2,826	)
Other operating expense		(1,450	)	(2,018	)	(3,341	)
Share of profit from an associate		40		56		18
Interest income		303		422		90
Other operating income		653		909		1,017
Profit before income tax		26,831		37,344		28,221
Income tax expenses		(7,576	)	(10,544	)	(5,805	)
Profit for the period		19,255		26,800		22,416
Item that may be reclassified subsequently to profit or loss:
Exchange differences on translation of foreign operations		7,001		9,743		(1,041	)
Total comprehensive income for the period		26,256		36,543		21,375
Profit attributable to:
- Owners of TDCX Inc.		19,254		26,799		22,416
- Non-controlling interests		1		1		—
		19,255		26,800		22,416
Total comprehensive income attributable to:
- Owners of TDCX Inc.		26,255		36,542		21,375
- Non-controlling interests		1		1		—
		26,256		36,543		21,375
Basic earnings per share (in US$ or S$) (1)		0.13		0.19		0.18
Diluted earnings per share (in US$ or S$) (1)		0.13		0.19		0.18
_______________________________
(1) Basic and diluted earnings per share

		For the three months ended June 30,
		2022	2021
Weighted average number of ordinary shares for the purposes of basic earnings per share		145,596,995	123,500,000
Weighted average number of ordinary shares for the purposes of diluted earnings per share		145,596,995	123,500,000

The translation of Singapore Dollar amounts into United States Dollar amounts (“USD”) for the unaudited condensed interim consolidated statement of profit or loss and other comprehensive income above are included solely for the convenience of readers outside of Singapore and have been made at the rate of S$1.3918 to US$1.00, the approximate rate of exchange at June 30, 2022. Such translations should not be construed as representations that the Singapore Dollar amounts could be converted into USD at that or any other rate.

Comparison of the Three Months Ended June 30, 2022 and 2021

Revenue. Our revenues increased by 23.3% to S$162.3 million (US$116.6 million) for the three months ended June 30, 2022 from S$131.6 million for the three months ended June 30, 2021 primarily due to a 19.1% increase in revenue from providing omnichannel Customer Experience (“CX”) solutions, and a 54.0% increase in revenues from providing sales and digital marketing services.

• Our revenues from omnichannel CX solutions increased by 19.1% to S$95.3 million (US$68.5 million) from S$80.0 million for the same period of 2021 primarily due to higher business volumes driven by the expansion of existing campaigns by clients in the fintech and technology verticals. In addition, business volumes of our top two travel and hospitality vertical clients benefited from the gradual recovery from the impact of the COVID-19 pandemic, although the recovery has not reached pre-pandemic levels.
• Our revenues from sales and digital marketing services increased by 54.0% to S$39.1 million (US$28.1 million) from S$25.4 million for the same period of 2021 primarily due to the expansion of existing campaigns for our key clients in the digital advertising and media vertical.
• Our revenues from content, trust and safety services increased by 5.9% to S$27.0 million (US$19.4 million) from S$25.5 million for the same period of 2021 primarily due to an increase in business volumes from a client in the travel and hospitality vertical.
• Our revenues from our other service fees increased by 24.5% to S$0.9 million (US$0.6 million) from S$0.7 million for the same period of 2021 primarily due to higher business volumes from existing clients and higher contribution from new clients.

The following table sets forth our service provided by amount for the three months ended June 30, 2022 and 2021.

		For the three months ended June 30,
		2022				2021
		US$’000		S$’000		S$’000
Revenue by service
Omnichannel CX solutions *		68,490		95,325		80,005
Sales and digital marketing		28,061		39,055		25,357
Content, trust and safety *		19,384		26,979		25,482
Other service fees * #		645		897		721
Total revenue		116,580		162,256		131,565

* In the second quarter of 2022, we have renamed our “content monitoring and moderation” services as “content, trust and safety” services and reclassified certain of our revenues from our omnichannel CX solution services and our other service fees under content, trust and safety services. Accordingly, we reclassified our segment revenues for all periods presented herein on a comparable basis except where otherwise noted. See “Segment Reclassification” below.

^# Other service fees comprise revenue from other business process services and revenue from other services.

Employee Benefits Expense. Our employee benefits expense increased by 30.6% to S$105.4 million (US$75.7 million) from S$80.7 million for the same period of 2021 due to higher employee count, employee compensation adjustments pursuant to cost of living inflation and the dynamics of the talent markets that we operate in, and share-based payment expense arising from the implementation of our performance share plan in November 2021. Our average number of employees in the second quarter of 2022 increased 23.3% compared to the same period of 2021 as a result of business volumes expansion of current campaigns over the course of 2021 and first quarter of 2022, and staffing requirements of new campaign launches in the second half of 2021 and first quarter of 2022.

Depreciation Expense. Our depreciation expense decreased by 6.1% to S$9.3 million (US$6.7 million) from S$9.9 million for the same period of 2021 primarily due to certain office renovation assets in Singapore, Thailand and Philippines being fully depreciated during the period. These were partially offset by depreciation on capital expenditures invested in new and expansion capacities to support the growth of our business.

Rental and Maintenance Expense. Our rental and maintenance expense decreased by 16.3% to S$2.4 million (US$1.7 million) from S$2.8 million for the same period of 2021 primarily due to the termination of certain co-working space memberships in Japan, pursuant to the relocation of our operations to leased and fitted-out office spaces.

Recruitment Expense. Our recruitment expense increased by 39.5% to S$3.5 million (US$2.5 million) from S$2.5 million for the same period of 2021 primarily due to accelerated hiring activities contributing to higher hiring fees, and increased expenses related to immigration, work permits and onboarding of foreign nationality employees induced by COVID-19-related procedural regulations implemented by governmental authorities of respective countries to support the expansion of campaigns in our Malaysia, Thailand and Japan offices.

Transport and Travelling Expense. Our transport and travelling expense increased by 29.5% to S$0.4 million (US$0.3 million) from S$0.3 million for the same period of 2021 primarily due to more business travel following the opening of borders in many countries.

Telecommunication and Technology Expense. Our telecommunication and technology expense increased by 38.4% to S$2.8 million (US$2.0 million) from S$2.1 million for the same period of 2021 primarily in tandem with business volume expansion of our existing campaigns and new projects’ launches.

Interest Expense. Our interest expense decreased by 83.3% to S$0.5 million (US$0.3 million) from S$2.8 million for the same period of 2021 primarily due to reduced bank borrowings during the period.

Other Operating Expense. Our other operating expense decreased by 39.6% to S$2.0 million (US$1.5 million) from S$3.3 million for the same period of 2021 primarily due to higher foreign exchange gains recognized, offset by increased legal and professional fees.

Share of Profit from an Associate. Our share of profit from an associate was insignificant for the three months ended June 30, 2022 and 2021.

Other Operating Income. Our other operating income decreased by 10.6% to S$0.9 million (US$0.7 million) from S$1.0 million for the same period of 2021 primarily due to a decrease in government grants received by our Singapore subsidiaries in relation to the COVID-19 pandemic.

Profit Before Income Tax. As a result of the foregoing, our profit before income tax increased by 32.3% to S$37.3 million (US$26.8 million) from S$28.2 million for the corresponding period of 2021.

Income Tax Expenses. Our income tax expenses increased by 81.6% to S$10.5 million (US$7.6 million) from S$5.8 million for the same period of 2021. The higher income tax expenses were mainly due to higher taxes from our subsidiary in Malaysia as a result of a one-off “prosperity tax” enacted by the local government for fiscal 2022, suspension of income tax holiday in our subsidiary in the Philippines and higher taxable profits of our subsidiaries in the Philippines and Thailand.

Profit for the Period. As a result of the foregoing, our profit for the period increased by 19.6% to S$26.8 million (US$19.3 million) from S$22.4 million for the same period of 2021.

Share Repurchase Program

On March 14, 2022, we announced that the board of directors had approved a US$30.0 million share repurchase program. The share repurchase program commenced on March 14, 2022. The repurchase program has no expiration date and may be suspended, modified or discontinued at any time without prior notice. We expect to fund repurchases under this program with our existing cash balance.

Our proposed repurchases may be made from time to time on the open market at prevailing market prices, in privately negotiated transactions, in block trades, and/or through other legally permissible means, depending on market conditions and in accordance with applicable rules and regulations and its insider trading policy. Our board of directors will review the share repurchase program periodically and may authorize adjustment of its terms and size. We did not make any repurchase of ADSs in the year ended December 31, 2021.

From March 14, 2022 to March 31, 2022, we purchased 106,200 ADSs at a cost of US$1.3 million under our share repurchase program. From April 1, 2022 to June 30, 2022, we purchased 587,123 ADSs at a cost of US$5.5 million. From July 1, 2022 to August 22, 2022, we purchased 352,489 ADSs at a cost of US$3.0 million.

Segment Reclassification

In the second quarter of 2022, we have renamed our “content monitoring and moderation” services as “content, trust and safety” services. The change reflects the industry’s broader view that content moderation services are part of a larger group of services that includes other trust and safety related services and helps enhance our ability to track our performance.

Our content, trust and safety services are comprised of content moderating and monitoring services, trust and safety services and data annotation services. Content moderation and monitoring service involves the review of content submission for violation of terms of use or non-compliant with the specifications and guidelines provided by our clients. Trust and safety services entails our dedicated and trained resources in assisting our clients to verify, detect and prevent incidences fraudulent use of clients’ tools so as to promote users’ confidence in using our clients’ platforms and tools. Data annotation services provided by us serves to support the development of our clients’ efforts in machine learning and automation initiatives and projects.

Revenue for trust and safety related services that were previously classified under omnichannel CX solutions and other service fees respectively, which can currently be reasonably identified and quantified, will now be reported as content, trust and safety services.

The following table sets forth our services provided by amount for the three months ended March 31, 2021, June 30, 2021, September 30, 2021, December 31, 2021 and March 31, 2022.

Before the change

		For the three months ended
S$ ’000		March 31, 2022		December 31, 2021		September 30, 2021		June 30, 2021		March 31, 2021
Revenue by service
Omnichannel CX solutions		93,474		96,074		92,820		82,886		74,802
Sales and digital marketing		35,710		34,632		32,371		25,377		22,338
Content monitoring and moderation		20,917		21,660		21,184		21,382		21,664
Other service fees#		2,322		2,397		2,422		1,920		1,268
Total revenue		152,423		154,763		148,797		131,565		120,072

After the change

		For the three months ended
S$ ’000		March 31, 2022		December 31, 2021		September 30, 2021		June 30, 2021		March 31, 2021
Revenue by service
Omnichannel CX solutions		89,505		92,496		89,320		79,984		72,247
Sales and digital marketing		35,710		34,632		32,371		25,377		22,338
Content, trust and safety		26,408		26,822		26,377		25,482		24,857
Other service fees#		800		813		729		722		630
Total revenue		152,423		154,763		148,797		131,565		120,072

^# Other service fees comprise revenue from other business process services and revenue from other services.

NON-IFRS FINANCIAL MEASURES

EBITDA, EBITDA margin, Adjusted EBITDA, Adjusted EBITDA margin, Adjusted Net Income, Adjusted Net Income margin and Adjusted EPS are non-IFRS financial measures. TDCX monitors EBITDA, EBITDA margin, Adjusted EBITDA, Adjusted EBITDA margin, Adjusted Net Income, Adjusted Net Income margin and Adjusted EPS because they assist the Company in comparing its operating performance on a consistent basis by removing the impact of items not directly resulting from its core operations.

EBITDA, EBITDA margin, Adjusted EBITDA and Adjusted EBITDA margin

“EBITDA” represents profit for the period before interest expense, interest income, income tax expense, and depreciation expense. “EBITDA margin” represents EBITDA as a percentage of revenue. “Adjusted EBITDA” represents profit for the period before interest expense, interest income, income tax expense, depreciation expenses, and equity-settled share-based payment expense incurred in connection with our Performance Share Plan. “Adjusted EBITDA margin” represents Adjusted EBITDA as a percentage of revenue.

		For the three months ended June 30,
		2022								2021
		US$’000		S$’000		Margin				S$’000		Margin
Revenue		116,580		162,256		—				131,565		—
Profit for the period and net profit margin		19,255		26,800		16.5%				22,416		17.0%
Adjustments for:
Depreciation expense		6,679		9,296		5.7%				9,899		7.5%
Income tax expenses		7,576		10,544		6.5%				5,805		4.4%
Interest expense		338		471		0.3%				2,826		2.1%
Interest income		(303)		(422)		(0.3%)				(90)		(0.1%)
EBITDA and EBITDA margin		33,545		46,689		28.8%				40,856		31.1%
Adjustment:
Equity-settled share-based payment expense		2,574		3,582		2.2%				—		—
Adjusted EBITDA and Adjusted EBITDA margin		36,119		50,271		31.0%				40,856		31.1%

		For the six months ended June 30,
		2022								2021
		US$’000		S$’000		Margin				S$’000		Margin
Revenue		226,095		314,679		—				251,637		—
Profit for the period and net profit margin		35,210		49,005		15.6%				44,763		17.8%
Adjustments for:
Depreciation expense		13,545		18,852		6.0%				19,839		7.9%
Income tax expenses		13,147		18,298		5.8%				10,034		4.0%
Interest expense		688		958		0.3%				3,747		1.5%
Interest income		(495)		(689)		(0.2%)				(174)		(0.1%)
EBITDA and EBITDA margin		62,095		86,424		27.5%				78,209		31.1%
Adjustment:
Equity-settled share-based payment expense		8,273		11,515		3.7%				—		—
Adjusted EBITDA and Adjusted EBITDA margin		70,368		97,939		31.1%				78,209		31.1%

Adjusted Net Income and Adjusted Net Income margin

“Adjusted Net Income” represents profit for the period before equity-settled share-based payment expense incurred in connection with our Performance Share Plan, net of any tax impact of such adjustments. “Adjusted Net Income margin” represents Adjusted Net Income as a percentage of revenue.

		For the three months ended June 30,
		2022								2021
		US$’000		S$’000		Margin				S$’000		Margin
Profit for the period and net profit margin		19,255		26,800		16.5%				22,416		17.0%
Adjustment for:
Equity-settled share-based payment expense		2,574		3,582		2.2%				—		—
Adjusted Net Income and Adjusted Net Income margin		21,829		30,382		18.7%				22,416		17.0%

		For the six months ended June 30,
		2022								2021
		US$’000		S$’000		Margin				S$’000		Margin
Profit for the period and net profit margin		35,210		49,005		15.6%				44,763		17.8%
Adjustment for:
Equity-settled share-based payment expense		8,273		11,515		3.7%				—		—
Adjusted Net Income and Adjusted Net Income margin		43,483		60,520		19.2%				44,763		17.8%

Adjusted EPS

“Adjusted EPS” represents earnings available to shareholders excluding the impact of equity-settled share-based payment expense. Adjusted EPS is calculated as earnings available to shareholders excluding the impact of equity-settled share-based payment expense divided by our diluted weighted-average number of shares outstanding.

		For the three months ended June 30,
		2022										2021
		Amount		Per Share		Amount		Per Share				Amount		Per Share
		US$’000		US$		S$’000		S$				S$’000		S$
Earnings available to shareholders and EPS		19,254		0.13		26,799		0.19				22,416		0.18
Adjustments for:
Equity-settled share-based payment expense		2,574		0.02		3,582		0.02				—		—
Earnings available to shareholders after adjustments and Adjusted EPS		21,828		0.15		30,381		0.21				22,416		0.18

		For the six months ended June 30,
		2022										2021
		Amount		Per Share		Amount		Per Share				Amount		Per Share
		US$’000		US$		S$’000		S$				S$’000		S$
Earnings available to shareholders and EPS		35,209		0.24		49,004		0.34				44,763		0.36
Adjustments for:
Equity-settled share-based payment expense		8,273		0.06		11,515		0.08				—		—
Earnings available to shareholders after adjustments and Adjusted EPS		43,482		0.30		60,519		0.42				44,763		0.36

The Company believes that non-IFRS financial measures such as EBITDA, EBITDA margin, Adjusted EBITDA, Adjusted EBITDA margin, Adjusted Net Income, Adjusted Net Income margin and Adjusted EPS help us to identify underlying trends in our operating results, enhancing our understanding of past performance and future prospects.

While the Company believes that the non-IFRS financial measures provide useful information to investors in understanding and evaluating the Company’s results of operations in the same manner as its management, the Company’s use of non-IFRS financial measures have limitations as analytical tools and you should not consider these in isolation or as a substitute for analysis of the Company’s results of operations or financial condition as reported under IFRS.

TDCX’s non-IFRS financial measures do not reflect all items of income and expense that affect the Company’s operations or not represent the residual cash flow available for discretionary expenditures. Further, these non-IFRS measures may differ from the non-IFRS information used by other companies, including peer companies, and therefore their comparability may be limited. The Company compensates for these limitations by reconciling the non-IFRS financial measures to the nearest IFRS performance measure, all of which should be considered when evaluating performance. The Company encourages you to review the company’s financial information in its entirety and not rely on any single financial measure.

The translation of Singapore Dollar amounts into United States Dollar amounts for the unaudited condensed interim consolidated statement of profit or loss and other comprehensive income above are included solely for the convenience of readers outside of Singapore and have been made at the rate of S$1.3918 to US$1.00, the approximate rate of exchange at June 30, 2022. Such translations should not be construed as representations that the Singapore Dollar amounts could be converted into USD at that or any other rate.

UNAUDITED CONDENSED INTERIM CONSOLIDATED STATEMENTS OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME
		For the six months ended June 30,
		2022							2021
		US$’000			S$’000				S$’000
Revenue		226,095			314,679				251,637
Employee benefits expense		(150,320	)		(209,215		)		(155,426	)
Depreciation expense		(13,545	)		(18,852		)		(19,839	)
Rental and maintenance expense		(3,335	)		(4,642		)		(5,677	)
Recruitment expense		(4,559	)		(6,345		)		(4,515	)
Transport and travelling expense		(420	)		(585		)		(533	)
Telecommunication and technology expense		(3,931	)		(5,471		)		(3,920	)
Interest expense		(688	)		(958		)		(3,747	)
Other operating expense		(3,285	)		(4,572		)		(6,144	)
Share of profit from an associate		53			74				43
Interest income		495			689				174
Other operating income		1,797			2,501				2,744
Profit before income tax		48,357			67,303				54,797
Income tax expenses		(13,147	)		(18,298		)		(10,034	)
Profit for the period		35,210			49,005				44,763
Item that may be reclassified subsequently to profit or loss:
Exchange differences on translation of foreign operations		6,199			8,627				(1,153	)
Total comprehensive income for the period		41,409			57,632				43,610
Profit attributable to:
- Owners of the Group		35,209			49,004				44,763
- Non-controlling interests		1			1				—
		35,210			49,005				44,763
Total comprehensive income attributable to:
- Owners of the Group		41,408			57,631				43,610
- Non-controlling interests		1			1				—
		41,409			57,632				43,610
Basic earnings per share (in US$ or S$) (1)		0.24			0.34				0.36
Diluted earnings per share (in US$ or S$) (1)		0.24			0.34				0.36
________________________________
(1) Basic and diluted earnings per share

		For the six months ended June 30,
		2022		2021
Weighted average number of ordinary shares for the purposes of basic earnings per share		145,670,692		123,500,000
Weighted average number of ordinary shares for the purposes of diluted earnings per share		145,670,692		123,500,000

The translation of Singapore Dollar amounts into United States Dollar amounts (“USD”) for the unaudited condensed interim consolidated statement of profit or loss and other comprehensive income above are included solely for the convenience of readers outside of Singapore and have been made at the rate of S$1.3918 to US$1.00, the approximate rate of exchange at June 30, 2022. Such translations should not be construed as representations that the Singapore Dollar amounts could be converted into USD at that or any other rate.

UNAUDITED CONDENSED INTERIM CONSOLIDATED STATEMENT OF FINANCIAL POSITION
		As of June 30, 2022				As of December 31, 2021
		US$’000		S$’000		S$’000
ASSETS
Current assets
Cash and cash equivalents		276,329		384,595		313,147
Fixed and pledged deposits		4,880		6,792		8,860
Trade receivables		48,786		67,900		92,561
Contract assets		40,142		55,869		49,365
Other receivables		10,412		14,492		13,220
Financial assets measured at fair value through profit or loss		19,436		27,051		23,983
Income tax receivable		37		51		17
Total current assets		400,022		556,750		501,153
Non-current assets
Pledged deposits		432		601		456
Other receivables		3,366		4,685		4,771
Plant and equipment		25,312		35,229		39,709
Right-of-use assets		23,219		32,316		33,160
Deferred tax assets		1,556		2,166		1,943
Investment in an associate		282		392		318
Total non-current assets		54,167		75,389		80,357
Total assets		454,189		632,139		581,510
LIABILITIES AND EQUITY
Current liabilities
Other payables		32,560		45,317		39,096
Bank loans		2,935		4,085		13,847
Lease liabilities		11,122		15,480		14,550
Provision for reinstatement cost		2,546		3,544		3,663
Income tax payable		14,350		19,973		14,715
Total current liabilities		63,513		88,399		85,871
Non-current liabilities
Bank loans		-		-		2,963
Lease liabilities		14,159		19,707		21,361
Provision for reinstatement cost		2,962		4,122		4,384
Defined benefit obligation		1,481		2,061		1,718
Deferred tax liabilities		1,367		1,902		1,507
Total non-current liabilities		19,969		27,792		31,933
Capital, reserves and non-controlling interests
Share capital		14		19		19
Reserves		165,569		230,437		227,181
Retained earnings		205,109		285,471		236,486
Equity attributable to owners of the Group		370,692		515,927		463,686
Non-controlling interests		15		21		20
Total equity		370,707		515,948		463,706
Total liabilities and equity		454,189		632,139		581,510

The translation of Singapore Dollar amounts into United States Dollar amounts for the unaudited condensed interim consolidated statement of financial position above are included solely for the convenience of readers outside of Singapore and have been made at the rate of S$1.3918 to US$1.00, the approximate rate of exchange at June 30, 2022. Such translations should not be construed as representations that the Singapore Dollar amounts could be converted into USD at that or any other rate.

UNAUDITED CONDENSED INTERIM CONSOLIDATED STATEMENT OF CASH FLOWS
		For the six months ended June 30,
		2022						2021
		US$’000			S$’000			S$’000
Operating activities
Profit before income tax		48,357			67,303			54,797
Adjustments for:
Depreciation expense		13,545			18,852			19,839
Gain on early termination of right-of-use assets		(1	)		(1	)		(85	)
Equity-settled share-based payment expense		8,273			11,515			—
Provision for reinstatement cost		(31	)		(43	)		—
Bank loan transaction cost		20			28			246
Interest income		(495	)		(689	)		(174	)
Interest expense		688			958			3,747
Retirement benefit service cost		274			382			313
(Gain) / Loss on disposal of plant and equipment		(1	)		(1	)		13
Share of profit from an associate		(53	)		(74	)		(43	)
Operating cash flows before movements in working capital		70,576			98,230			78,653
Trade receivables		16,215			22,568			(10,194	)
Contract assets		(5,813	)		(8,091	)		(4,786	)
Other receivables		(2,926	)		(4,072	)		1,170
Other payables		6,747			9,391			181
Cash generated from operations		84,799			118,026			65,024
Interest received		495			689			174
Income tax paid		(9,181	)		(12,778	)		(11,697	)
Income tax refunded		—			—			4
Net cash from operating activities		76,113			105,937			53,505
Investing activities
Purchase of plant and equipment		(5,004	)		(6,965	)		(16,054	)
Proceeds from sales of plant and equipment		1			2			47
Decrease in fixed deposits		1,244			1,732			—
Increase in pledged deposits		—			—			(12	)
Dividend income from an associate		—			—			13
Net cash used in investing activities		(3,759	)		(5,231	)		(16,006	)
Financing activities
Dividends paid		—			—			(177	)
Drawdown of bank loan		—			—			252,651
Distribution to founder		—			—			(252,032	)
Repayment of lease liabilities		(6,734	)		(9,373	)		(9,915	)
Interest paid		(135	)		(188	)		(2,673	)
Repayment of bank loan		(9,136	)		(12,716	)		(3,410	)
Repurchase of American Depositary Shares		(6,729	)		(9,366	)		—
Proceeds from issuance of shares		—			—			16
Net cash used in financing activities		(22,734	)		(31,643	)		(15,540	)
Net increase in cash and cash equivalents		49,620			69,063			21,959
Effect of foreign exchange rate changes on cash held in foreign currencies		1,715			2,385			(604	)
Cash and cash equivalents at beginning of period		224,994			313,147			59,807
Cash and cash equivalents at end of period		276,329			384,595			81,162

The translation of Singapore Dollar amounts into United States Dollar amounts for the unaudited condensed interim consolidated statement of cash flows above are included solely for the convenience of readers outside of Singapore and have been made at the rate of S$1.3918 to US$1.00, the approximate rate of exchange at June 30, 2022. Such translations should not be construed as representations that the Singapore Dollar amounts could be converted into USD at that or any other rate.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220823005425/en/

For enquiries, please contact:

Investors / Analysts: Jason Lim

lim.jason@tdcx.com

Media: Eunice Seow

eunice.seow@tdcx.com

Source: TDCX INC.

FAQ

What were TDCX's Q2 2022 financial results?

TDCX reported total revenue of US$116.6 million, profit of US$19.3 million, and an adjusted net income of US$21.8 million for Q2 2022.

What is TDCX's revenue growth forecast for 2022?

TDCX expects a revenue growth range of 17.1% to 21.6% for the full year 2022.

How many new clients did TDCX add in 2022?

TDCX added 25 new clients since the start of 2022.

What is TDCX's adjusted EBITDA for Q2 2022?

TDCX's adjusted EBITDA for Q2 2022 was US$36.1 million, reflecting a year-on-year increase of 23.0%.

What are the key highlights from TDCX's Q2 2022 earnings call?

Key highlights include a 23.3% increase in revenue, strong client additions, and reaffirmation of the 2022 revenue guidance.