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In Our Normalization Era: Talkspace’s Second Annual Survey Validates Surge in Mental Health Openness and Calls for Greater Mental Health Care Access Across Generations

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Talkspace's second annual New Normalization survey reveals a significant increase in openness towards mental health discussions across generations. 85% of respondents believe people are more open to therapy than five years ago, up from 81% in 2023. The survey highlights a growing acceptance of mental health conversations, with 68% more likely to discuss it with friends and 65% with partners.

Key findings include:

  • Mental health ranked among the top 3 personal topics regularly discussed with friends
  • 99% believe mental health treatment should be covered by insurance
  • 84% lack confidence in government prioritization of mental health care accessibility and affordability
  • Gen Z and 65+ respondents both cite loneliness as a top concern

The survey emphasizes the need for comprehensive mental health benefits and support systems, with mental health benefits ranking as the #1 desired benefit among full-time employed respondents.

Il secondo survey sulla Nuova Normalizzazione di Talkspace rivela un significativo aumento dell'apertura verso le discussioni sulla salute mentale tra le generazioni. Il 85% dei rispondenti ritiene che le persone siano più aperte alla terapia rispetto a cinque anni fa, in aumento rispetto all'81% nel 2023. L'indagine mette in evidenza una crescente accettazione delle conversazioni sulla salute mentale, con 68% più propensi a discuterne con gli amici e 65% con i partner.

I risultati chiave includono:

  • La salute mentale si posiziona tra i primi 3 argomenti personali discussi regolarmente con gli amici
  • Il 99% ritiene che il trattamento per la salute mentale dovrebbe essere coperto dall'assicurazione
  • Il 84% non ha fiducia nella priorità che il governo attribuisce all'accessibilità e all'affordabilità delle cure per la salute mentale
  • I rispondenti della Gen Z e quelli di oltre 65 anni indicano la solitudine come una delle principali preoccupazioni

Il sondaggio sottolinea la necessità di benefici completi per la salute mentale e sistemi di supporto, con i benefici per la salute mentale che si posizionano come il beneficio numero uno desiderato tra i rispondenti a lavoro a tempo pieno.

La segunda encuesta sobre la Nueva Normalización de Talkspace revela un aumento significativo en la apertura hacia las discusiones sobre salud mental entre las generaciones. El 85% de los encuestados cree que las personas son más receptivas a la terapia que hace cinco años, un aumento del 81% en 2023. La encuesta destaca una creciente aceptación de las conversaciones sobre salud mental, con un 68% más propenso a discutirlo con amigos y un 65% con parejas.

Los hallazgos clave incluyen:

  • La salud mental se ubica entre los 3 temas personales principales que se discuten regularmente con amigos
  • El 99% cree que el tratamiento de salud mental debería estar cubierto por el seguro
  • El 84% carece de confianza en la priorización del gobierno sobre la accesibilidad y la asequibilidad del cuidado de salud mental
  • Los encuestados de la Gen Z y mayores de 65 años citan la soledad como una de las principales preocupaciones

La encuesta enfatiza la necesidad de beneficios completos de salud mental y sistemas de apoyo, siendo los beneficios de salud mental el beneficio número uno deseado entre los encuestados empleados a tiempo completo.

Talkspace의 두 번째 새로운 정상화 조사는 세대를 초월한 정신 건강 논의에 대한 개방성이 크게 증가했음을 보여줍니다. 응답자의 85%는 사람들이 5년 전보다 치료에 더 개방적이라고 믿고 있으며, 이는 2023년의 81%에서 증가한 수치입니다. 이 조사는 친구들과 68% 더 이야기를 나누고 파트너들과 65% 더 이야기할 가능성이 높아지고 있는 정신 건강 대화의 수용 증가를 강조합니다.

주요 결과는 다음과 같습니다:

  • 정신 건강은 친구와 정기적으로 논의되는 주요 개인 주제 3위에 랭크되었습니다.
  • 99%는 정신 건강 치료가 보험에 의해 보장되어야 한다고 믿습니다.
  • 84%는 정부가 정신 건강 치료의 접근성과 비용 부담을 우선시한다고 믿지 않습니다.
  • Gen Z와 65세 이상의 응답자는 외로움을 주요 관심사로 언급합니다.

이번 조사는 정신 건강 혜택과 지원 시스템의 필요성을 강조하며, 정신 건강 혜택이 정규직 응답자 중 가장 원하는 혜택 1위로 평가받고 있습니다.

La deuxième enquête sur la Nouvelle Normalisation de Talkspace révèle une augmentation significative de l’ouverture aux discussions sur la santé mentale à travers les générations. 85% des répondants estiment que les gens sont plus ouverts à la thérapie qu’il y a cinq ans, contre 81% en 2023. L’enquête met en lumière une acceptation croissante des conversations sur la santé mentale, avec 68% d’entre eux plus susceptibles d’en discuter avec des amis et 65% avec leurs partenaires.

Les principaux résultats incluent :

  • La santé mentale se classe parmi les 3 sujets personnels principaux régulièrement discutés avec des amis
  • 99% estiment que le traitement de la santé mentale devrait être couvert par l’assurance
  • 84% n'ont pas confiance dans la priorité donnée par le gouvernement à l'accessibilité et à l'abordabilité des soins de santé mentale
  • Les répondants de la génération Z et ceux de plus de 65 ans citent la solitude comme une préoccupation majeure

L’enquête souligne la nécessité de prestations et de systèmes de soutien complets pour la santé mentale, les prestations de santé mentale étant le principal avantage souhaité parmi les employés à temps plein.

Die zweite Umfrage zur Neuen Normalisierung von Talkspace zeigt einen signifikanten Anstieg der Offenheit für Gespräche über psychische Gesundheit über die Generationen hinweg. 85% der Befragten glauben, dass die Menschen heute offener für Therapien sind als vor fünf Jahren, gegenüber 81% im Jahr 2023. Die Umfrage hebt eine wachsende Akzeptanz von Gesprächen über psychische Gesundheit hervor, wobei 68% eher bereit sind, mit Freunden darüber zu sprechen und 65% mit Partnern.

Wichtige Ergebnisse sind:

  • Psychische Gesundheit gehört zu den Top 3 der persönlichen Themen, die regelmäßig mit Freunden besprochen werden
  • 99% sind der Meinung, dass die Behandlung von psychischer Gesundheit durch die Versicherung abgedeckt sein sollte
  • 84% haben kein Vertrauen in die Priorisierung der psychischen Gesundheitsversorgung durch die Regierung hinsichtlich Zugänglichkeit und Erschwinglichkeit
  • Gen Z und Befragte über 65 Jahre geben beide Einsamkeit als ein großes Anliegen an

Die Umfrage betont die Notwendigkeit umfassender Leistungen und Unterstützungssysteme für psychische Gesundheit, wobei die Leistungen für psychische Gesundheit als der am meisten gewünschte Vorteil unter den Vollzeitbeschäftigten eingeschätzt werden.

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•    85% of respondents believe people are more open to therapy than they were 5 years ago

•    84% of respondents are not confident government policy makers are prioritizing mental health care accessibility and affordability

•    Gen Z and 65+ respondents tie for citing loneliness as a top concern

NEW YORK--(BUSINESS WIRE)-- Talkspace (NASDAQ: TALK), a leading online behavioral health company, today released the results of its second annual New Normalization survey. This year’s report titled, “In Our Normalization Era,” found that openness around mental health conversations continues to grow across all generations, with respondents significantly more open to discussing their mental health than they were five years ago. It also revealed that expectations for mental health support from employers and the government remain overwhelmingly high, but that 84% of respondents are not confident that federal, state and local leaders are prioritizing mental health care accessibility and affordability.

Echoing last year’s results, respondents affirmed that mental health talk is no longer taboo, and going to therapy is seen as routine. In fact, 85% of respondents believe people are more open to therapy than they were 5 years ago, up from 81% in 2023. Additionally, respondents reported less stigma and more acceptance of discussing mental health challenges with their peers. Sixty-eight percent (68%) are more likely to discuss mental health with their friends, up from 65% in 2023, and 65% are more likely to discuss mental health with their partner, up from 60% in 2023. The survey also found that mental health now qualifies as an everyday discussion topic. Respondents ranked it among the top 3 personal topics they regularly discuss with their friends, speaking about it more openly than politics, religion, sex, or finances.

“At Talkspace, we believe that mental health should be a fundamental part of healthcare. Just as we have a primary care physician, we should have a licensed mental health professional to whom we can turn for regular care. Our latest survey confirms that people are more willing than ever to discuss their mental health and seek therapy, breaking down stigmas that have existed for far too long,” said Jon R. Cohen, MD, CEO of Talkspace. “There is a clear need for comprehensive mental health benefits and an expectation that support systems are in place to ensure the well-being of all individuals.”

Other key takeaways from the survey include:

Insights from Gen Z to the Greatest Generation:

  • The survey revealed that younger generations, particularly Gen Z, are perceived to experience the most mental health challenges like loneliness and depression, but are also perceived as the most open to seeking therapy compared to other generations by far.
  • As for the loneliness epidemic, among our community it is most reflected in the experience of the youngest (18-24) and oldest (65+) cohorts. For those age groups it was ranked #4 as a topic frequently discussed in therapy, but it didn’t make the top 5 for other generations.
  • Top topics discussed in therapy (all generations): Relationship issues with my family (57%), relationship issues with my partner or significant other (54%), trauma from my past (51%), low sense of self worth (42%), work or work relationships (42%), loneliness (29%).

Expectations of healthcare coverage, employers and higher ed institutions:

  • 99% believe mental health treatment should be covered by insurance, even for people who don’t have a diagnosed condition, in the same way that preventive care is covered for physical health.
  • Among full-time employed respondents, mental health benefits rank the #1 benefit they want to receive from their employer, ahead of flex days (#2) and remote work options (#3).
  • 98% of college students surveyed overwhelmingly believe that mental health support should be provided by their institutions.

Bi-Partisan Plea: Elected leaders are viewed as neglecting mental health

  • 84% of respondents are not confident that federal, state, and local leaders are prioritizing mental health care accessibility and affordability.
  • When prompted further on this topic, the majority (60%) believe that members of both major political parties are equally negligent in this area, while 30% believe that one party is doing a better job than the other of prioritizing people’s mental health needs.

Talkspace surveyed 3,144 current, former, and prospective members of their virtual therapy offerings between March 20-26, 2024. The survey was created and analyzed in partnership with the Talkspace research department. The results of the survey do not necessarily represent the general population. No personal health information was collected during the administration of the survey, and each respondent was made aware that the survey was anonymous.

Click here to download the survey report (free but requires email address).

About Talkspace

Talkspace (NASDAQ: TALK) is a leading virtual behavioral healthcare company committed to helping people lead healthier, happier lives through access to high-quality mental healthcare. At Talkspace, we believe that mental healthcare is core to overall health and should be available to everyone.

Talkspace pioneered the ability to text with a licensed therapist from anywhere and now offers a comprehensive suite of mental health services from self-guided products to individual and couples therapy, in addition to psychiatric treatment and medication management. With Talkspace’s core psychotherapy offering, members are matched with one of thousands of licensed providers across all 50 states and can choose from a variety of subscription plans including live video, text or audio chat sessions and/or unlimited, asynchronous text messaging.

All care offered at Talkspace is delivered through an easy-to-use, fully encrypted web and mobile platform that meets HIPAA, federal, and state regulatory requirements. Talkspace covered approximately 112 million lives as of May 2, 2023, through our partnerships with employers, health plans, and paid benefits programs.

For more information, visit www.talkspace.com.

Zef Vataj | zvataj@sloanepr.com

 

Source: Talkspace

FAQ

What percentage of respondents in Talkspace's 2024 survey believe people are more open to therapy than 5 years ago?

According to Talkspace's (TALK) 2024 New Normalization survey, 85% of respondents believe people are more open to therapy than they were 5 years ago, up from 81% in 2023.

How do respondents view government prioritization of mental health care accessibility and affordability?

The survey found that 84% of respondents are not confident that federal, state, and local leaders are prioritizing mental health care accessibility and affordability.

What age groups reported loneliness as a top concern in the Talkspace survey?

According to the Talkspace (TALK) survey, Gen Z (18-24) and 65+ respondents tied for citing loneliness as a top concern, ranking it #4 among topics frequently discussed in therapy.

What percentage of respondents believe mental health treatment should be covered by insurance?

The Talkspace (TALK) survey revealed that 99% of respondents believe mental health treatment should be covered by insurance, even for people without a diagnosed condition, similar to preventive care for physical health.

How do full-time employed respondents rank mental health benefits in Talkspace's survey?

In the Talkspace (TALK) survey, mental health benefits ranked as the #1 benefit full-time employed respondents want to receive from their employer, ahead of flex days and remote work options.

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