Global Industrial Launches Knowledge Center to Enrich and Empower Customer Know-How
Systemax Inc. (NYSE: SYX) has launched The Knowledge Center, a digital platform aimed at empowering customers with expert advice and resources to support their business growth. This initiative aligns with the company's ACE (Accelerating the Customer Experience) strategy, enhancing B2B e-commerce capabilities. The Knowledge Center will offer various content formats, including articles, videos, infographics, and webinars, focusing on preparedness, expert insights, industry updates, practical guides, and buying assistance. With over 70 years of industry experience, Global Industrial aims to solidify its role as a key business partner.
- Launch of The Knowledge Center enhances customer support and engagement.
- Content covers critical areas like workplace safety, industry trends, and practical guides, which can drive customer loyalty.
- Strengthens B2B e-commerce strategy, positioning Global Industrial as a vital partner for businesses.
- None.
Engaging customers with expert advice on the topics they need to grow and succeed
PORT WASHINGTON, NY / ACCESSWIRE / May 25, 2021 / Global Industrial, a value-added national distributor of industrial products and MRO supplies, and a Systemax Inc. (NYSE:SYX) company, today announced the launch of The Knowledge Center, a digital content rich resource designed to empower customers with the expert advice, and know-how on the topics they need to succeed and grow.
The Knowledge Center is the central destination for all content and engagement activities from Global Industrial. Its dynamic platform is designed to serve as a partner in the customer's journey to grow their business by offering helpful guides, practical advice, and expert solutions, delivered by people who deeply understand the challenges customers face. Furthermore, the Knowledge Center provides always-on content, including original articles, short and long form videos, infographics, and webinars.
The Knowledge Center will align around five core content pillars:
- Get Prepared: Make sure customers are at the ready with topics that cover emergency preparedness, workplace safety, pandemic management, and more.
- Ask the Experts: Experts on call and ready to address the topics customers care about in the most easily digestible terms.
- Learn the Latest: From industry trends to policy changes, we're here to help customers get a leg up on the latest news.
- How-Tos: Turn knowledge into action and give customer environments or workflows a boost.
- Buying Guides: Looking for a product? Let our buying guides help you make more confident and informed purchasing decisions.
"The launch of The Knowledge Center highlights the product knowledge, expertise and solutions we deliver every day to our customers," said Barry Litwin, Chief Executive Officer of Systemax. "This new customer resource will help us further our ACE (Accelerating the Customer Experience) strategy, and is part of our efforts to redefine the B2B e-commerce experience and strengthen our position as an indispensable business partner."
"We are delivering an exceptional end-to-end customer experience and providing rich and engaging content, that elevates the value we provide and builds loyalty with our customers," said Klaus Werner, Senior Vice President and Chief Marketing Officer of Systemax. "The Knowledge Center is a go to resource that goes beyond the sharing of knowledge, and empowers customers to put the skills and the resources of Global Industrial to work for them."
Global Industrial has 70 years of experience working shoulder-to-shoulder with customers. With industry-leading knowledge and a commitment to exceeding customer expectations, Global Industrial is a leading source for customers to turn to when they need help. The Knowledge Center offers expert advice on the topics customers care about, cementing Global Industrial as a full partner in customer growth and understanding. At Global Industrial, We can supply that.
About Global Industrial
Global Industrial is a subsidiary of Systemax Inc. (NYSE: SYX). With more than 70 years of going the extra mile for its customers, Global Industrial is one of North America's most experienced industrial distributors. The Company offers more than a million industrial and MRO products including its own Global Industrial exclusive brands. With extensive product knowledge and a solutions approach, Global Industrial helps customers solve problems and be more successful. At Global Industrial, We can supply that.
About Systemax Inc.
Systemax Inc., through its operating subsidiaries, is a value-added distributor of industrial products in North America going to market through a system of branded e-Commerce websites and relationship marketers. The primary brand is Global Industrial.
Forward-Looking Statement
This press release contains forward looking statements within the meaning of that term in the Private Securities Litigation Reform Act of 1995 (Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934). Additional written or oral forward-looking statements may be made by Systemax Inc, the parent company of Global Industrial, from time to time in filings with the Securities and Exchange Commission or otherwise. Any such statements that are not historical facts are forward looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and are based on management's estimates, assumptions and projections and are not guarantees of future performance.
Investor/Media Contact:
Mike Smargiassi/Ryan Golden
The Plunkett Group
212-739-6740
mike@theplunkettgroup.com / ryan@theplunkettgroup.com
SOURCE: Systemax
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