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FlexCare: The New MVP in Stellantis Vehicle Service

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Stellantis (NYSE: STLA) has announced the launch of FlexCare, replacing Mopar Vehicle Protection (MVP) for vehicle service contracts and protection products in the United States. FlexCare will be associated with Stellantis vehicle brands, offering a simplified and personalized customer experience. The new program maintains the same expert factory service and tailored vehicle protection products as MVP.

FlexCare advantages include:

  • Service at any FCA US dealer by trained Mopar technicians
  • Repairs with certified OEM approved parts
  • Flexible plans based on ownership experience
  • Option to include coverage cost in vehicle payment

The program offers various maintenance and repair services, with current MVP offerings being renamed under the FlexCare brand. Customers can find more details on mopar.com or through authorized dealers.

Stellantis (NYSE: STLA) ha annunciato il lancio di FlexCare, che sostituisce Mopar Vehicle Protection (MVP) per i contratti di servizio e i prodotti di protezione dei veicoli negli Stati Uniti. FlexCare sarà associato ai marchi di veicoli Stellantis, offrendo un'esperienza cliente semplificata e personalizzata. Il nuovo programma mantiene lo stesso servizio esperto di fabbrica e i prodotti di protezione veicolare personalizzati di MVP.

I vantaggi di FlexCare includono:

  • Servizio presso qualsiasi concessionario FCA US da parte di tecnici Mopar formati
  • Riparazioni con parti approvate e certificate OEM
  • Piani flessibili basati sull'esperienza di possesso
  • Opzione di includere il costo della copertura nel pagamento del veicolo

Il programma offre vari servizi di manutenzione e riparazione, con le attuali offerte MVP che vengono rinominate sotto il marchio FlexCare. I clienti possono trovare ulteriori dettagli su mopar.com o tramite concessionari autorizzati.

Stellantis (NYSE: STLA) ha anunciado el lanzamiento de FlexCare, que sustituye a Mopar Vehicle Protection (MVP) para contratos de servicio de vehículos y productos de protección en los Estados Unidos. FlexCare estará asociado a las marcas de vehículos de Stellantis, ofreciendo una experiencia al cliente simplificada y personalizada. El nuevo programa mantiene el mismo servicio experto de fábrica y productos de protección de vehículos adaptados como MVP.

Las ventajas de FlexCare incluyen:

  • Servicio en cualquier concesionario FCA US por técnicos Mopar capacitados
  • Reparaciones con piezas aprobadas y certificadas por OEM
  • Planes flexibles basados en la experiencia de propiedad
  • Opción de incluir el costo de la cobertura en el pago del vehículo

El programa ofrece varios servicios de mantenimiento y reparación, con las actuales ofertas de MVP que se renombrarán bajo la marca FlexCare. Los clientes pueden encontrar más detalles en mopar.com o a través de concesionarios autorizados.

스텔란티스(Stellantis, NYSE: STLA)는 미국에서 차량 서비스 계약 및 보호 제품을 위한 FlexCare의 출범을 발표했습니다. FlexCare는 스텔란티스 브랜드 차량과 연계되어 간소화되고 개인화된 고객 경험을 제공합니다. 새로운 프로그램은 MVP와 동일한 전문 공장 서비스 및 맞춤형 차량 보호 제품을 유지합니다.

FlexCare의 장점은 다음과 같습니다:

  • 훈련된 모파르 기술자가 있는 FCA US 딜러에서 서비스 제공
  • 인증된 OEM 승인 부품으로 수리
  • 소유 경험에 기반한 유연한 계획
  • 차량 지불액에 보험료를 포함할 옵션

프로그램은 다양한 유지보수 및 수리 서비스를 제공하며, 현재 MVP 제공 서비스는 FlexCare 브랜드로 이름이 변경됩니다. 고객은 mopar.com 또는 인증된 딜러를 통해 더 많은 정보를 찾을 수 있습니다.

Stellantis (NYSE: STLA) a annoncé le lancement de FlexCare, remplaçant Mopar Vehicle Protection (MVP) pour les contrats de service de véhicule et les produits de protection aux États-Unis. FlexCare sera associé aux marques de véhicules Stellantis, offrant une expérience client simplifiée et personnalisée. Le nouveau programme maintient le même service expert d'usine et les produits de protection de véhicule adaptés que MVP.

Les avantages de FlexCare comprennent :

  • Service chez tout concessionnaire FCA US par des techniciens Mopar formés
  • Réparations avec des pièces certifiées et approuvées par l'OEM
  • Plans flexibles basés sur l'expérience de possession
  • Option d'inclure le coût de couverture dans le paiement du véhicule

Le programme offre divers services d'entretien et de réparation, avec les offres MVP actuelles qui seront renommées sous la marque FlexCare. Les clients peuvent trouver plus de détails sur mopar.com ou auprès de concessionnaires autorisés.

Stellantis (NYSE: STLA) hat die Einführung von FlexCare angekündigt, das Mopar Vehicle Protection (MVP) für Fahrzeugserviceverträge und Schutzprodukte in den Vereinigten Staaten ersetzt. FlexCare wird mit den Fahrzeugmarken von Stellantis verbunden sein und ein vereinfachtes und personalisiertes Kundenerlebnis bieten. Das neue Programm behält denselben fachkundigen Werksservice und maßgeschneiderte Fahrzeugschutzprodukte wie MVP bei.

Zu den Vorteilen von FlexCare gehören:

  • Service bei jedem FCA US-Händler durch geschulte Mopar-Techniker
  • Reparaturen mit zertifizierten, OEM-geprüften Teilen
  • Flexible Pläne basierend auf der Besitz-Erfahrung
  • Option zur Einbeziehung der Versicherungskosten in die Fahrzeugzahlung

Das Programm bietet verschiedene Wartungs- und Reparaturdienste, wobei die aktuellen MVP-Angebote unter der Marke FlexCare umbenannt werden. Kunden können weitere Details auf mopar.com oder über autorisierte Händler finden.

Positive
  • Rebranding of vehicle protection services may enhance brand recognition
  • Maintained quality of service and product offerings under new brand
  • Flexible payment options for customers, including interest-free plans
  • Wide range of coverage options tailored to customer needs
Negative
  • None.

AUBURN HILLS, Mich., Oct. 7, 2024 /PRNewswire/ --

  • FlexCare replaces Mopar Vehicle Protection (MVP) – new name, but same expert factory service and variety of tailored vehicle protection products

FlexCare is the new name for vehicle service contracts and other vehicle protection products in the United States, Stellantis announced today. FlexCare replaces Mopar Vehicle Protection (MVP).

Currently being launched gradually in the U.S. and in select global markets, FlexCare will be linked with Stellantis vehicle brands, Chrysler FlexCare, Dodge FlexCare, Jeep® FlexCare and Ram FlexCare, for a simplified and more personalized customer experience.

"FlexCare is a new name, but the expert factory service and variety of tailored vehicle protection products don't change," said Jim Trebilcock, Stellantis global head of service contracts. "FlexCare stands for flexibility combined with trust and confidence, leading to peace of mind for our valued customers. As we've done with our successful Mopar Vehicle Protection program, FlexCare is committed to unparalleled customer and dealer satisfaction, exceptional reliability and outstanding value, making it the go-to choice for vehicle protection."

FlexCare advantages for customers include:

  • Ability to have vehicle service performed at any FCA US dealer by fully trained Mopar technicians
  • Repairs made with certified and factory-backed OEM approved parts
  • Ability to choose a plan based on their ownership experience, in terms of duration, mileage and coverage
  • Option to roll the coverage cost into the vehicle payment or use interest-free payment options

FlexCare offers a range of vehicle maintenance and repair services, providing customers with flexible and convenient options to keep their vehicles in top condition. Current MVP portfolio offerings will be renamed, as shown in the following chart:   


VEHICLE SERVICE CONTRACTS 

MAINTENANCE PLANS

PACKAGES 





BEST 

EXTENDED CARE PREMIUM
Replacing Maximum Care 

MAINTENANCE CARE
Scheduled Maintenance  

COMPLETE CARE PREMIUM
Like Wagoneer Premium Package 





BETTER 

EXTENDED CARE PLUS
Replacing Added Care and Added Care Plus  

ESSENTIAL CARE
Pre-paid Oil 

COMPLETE CARE PLUS
Replacing Mopar Complete 360 





GOOD 

EXTENDED CARE
Replacing Powertrain Care Plus 


ALL OTHER CURRENT PACKAGES
WILL CARRY OVER WITH
SAME NAMING
 





ADDITIONAL COVERAGES (ANCILLARIES)

GAP, MultiCare, Lease Wear & Tear, Lease Protect, Road Hazard & Wheel, EVTS, AutoShield, Car Care, Key Fob 

Customers can visit mopar.com or their authorized dealer for more details on these offers and many other specialized plans for mechanical coverage and maintenance, including commercial vehicle plans, vehicle theft deterrent, roadside assistance and lube oil and filter plans.

Mopar
Mopar is the global name for Stellantis genuine parts and authentic accessories.

A simple combination of the words MOtor and PARts, Mopar offers exceptional service, parts and customer-care. Born in 1937 as the name of a line of antifreeze products, Mopar has evolved over more than 85 years to represent both complete vehicle care and authentic performance for owners and enthusiasts worldwide.

Mopar made its mark in the 1960s during the muscle-car era with performance parts to enhance speed and handling for both on-road and racing use. Later, Mopar  expanded to include technical service and customer support, and today integrates service, parts and customer-care operations in order to enhance customer and dealer support worldwide.

Complete information on Mopar is available at www.mopar.com and the Mopar blog at blog.mopar.com. For more information regarding Stellantis (NYSE: STLA), please visit www.stellantis.com.

Follow Mopar and company news and video on:
Company blog: blog.stellantisnorthamerica.com
Media website: media.stellantisnorthamerica.com
Mopar brand: www.mopar.com/
Mopar blog: blog.mopar.com/ 
Facebook: www.facebook.com/mopar
Instagram: www.instagram.com/officialmopar
Twitter: twitter.com/OfficialMOPAR
YouTube: www.youtube.com/c/mopar or www.youtube.com/StellantisNA

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/flexcare-the-new-mvp-in-stellantis-vehicle-service-302269033.html

SOURCE Stellantis

FAQ

What is FlexCare and how does it relate to Stellantis (STLA)?

FlexCare is the new name for Stellantis' vehicle service contracts and protection products in the US, replacing Mopar Vehicle Protection (MVP). It offers the same expert factory service and tailored vehicle protection products for Stellantis brands.

What are the main advantages of FlexCare for Stellantis (STLA) customers?

FlexCare advantages include service at any FCA US dealer by trained Mopar technicians, repairs with certified OEM parts, flexible plans based on ownership experience, and the option to include coverage cost in vehicle payments or use interest-free payment options.

How will the FlexCare program be branded for different Stellantis (STLA) vehicles?

FlexCare will be linked with Stellantis vehicle brands as Chrysler FlexCare, Dodge FlexCare, Jeep FlexCare, and Ram FlexCare, providing a simplified and more personalized customer experience.

When and where is Stellantis (STLA) launching the FlexCare program?

FlexCare is currently being launched gradually in the United States and in select global markets, as announced by Stellantis on October 7, 2024.

Stellantis N.V.

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