Startek Cloud and Digital Innovation Honored at the International Innovation Awards 2021

Rhea-AI Summary

Startek (NYSE: SRT) has been awarded by Enterprise Asia’s International Innovation Awards for its advancements in cloud and digital technologies, enhancing customer experience amid the COVID-19 pandemic. The award recognizes Startek’s innovative solutions in the Service and Solution category. The company’s next-gen Startek Cloud platform integrates AI and teleworking capabilities, promoting business continuity. Startek’s hybrid omnichannel solutions leverage intelligent automation and analytics, catering to over 200 clients across diverse industries.

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• Awarded by Enterprise Asia's International Innovation Awards for cloud and digital technology investments.
• Startek Cloud recognized for its innovative hybrid omnichannel platform facilitating teleworking and enhanced customer experience.
• Strong scalability of Startek Cloud combines digital and human-assisted solutions, improving workforce efficiency.

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• None.

GREENWOOD VILLAGE, Colo. & KUALA LUMPUR, Malaysia--(BUSINESS WIRE)-- Startek (NYSE: SRT) (the “Company”), a global provider of customer experience management solutions, has been recognized by Enterprise Asia’s International Innovation Awards (IIA) in the Service and Solution category. The Company was honored for its investment in cloud and digital technologies that help maintain business continuity and advance artificial intelligence (AI)-enabled data security in the face of the COVID-19 pandemic.

Each year, the IIA selects creative innovations and ideas that shift and significantly shape businesses and consumer segments across three categories: Product, Service and Solution, and Organization and Culture. This year, Startek joins a select group of Service and Solution providers that leverages digital innovation to improve existing business processes and workforce efficiency, enhance customer experience (CX) and launch new products or business models.

“Startek Cloud is our next-generation hybrid omnichannel cloud platform. The platform is integrated with AI capabilities that connect on-campus and home-based teams and enable digital teleworking for increased business agility and continuity,” said Gurpal Singh, Chief Operating Officer, South Asia and ASEAN. “Startek is honored to receive this award, which recognizes our ability to effectively assess and deploy CX best practices and core digital and cloud solutions across our customer value chain, including intelligent automation, insight-driven analytics and omnichannel CX platforms.”

This recognition also highlights the strengths and scalability of Startek Cloud. Among its omnichannel offerings, it combines digital technologies and human-assisted solutions to deliver a differentiated customer experience. This results in a digitally enabled and highly responsive CX solution, with built-in AI, robotic process automation (RPA) capabilities and engagement platforms.

About Startek

Startek is a global provider of tech-enabled business process management solutions. The company provides omni-channel customer experience, digital transformation, and technology services to some of the finest brands globally. Startek is committed to impacting clients’ business outcomes by focusing on enhancing customer experience and digital & AI enablement across all touch points and channels. Startek has more than 40,000 CX experts spread across 46 delivery campuses in 13 countries. The company services over 200 clients across a range of industries such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Ecommerce, Consumer Goods, Retail, and Energy & Utilities. To learn more about Startek’s global solutions, please visit www.startek.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220110005235/en/

Media Relations

Danveer Bhasin

Startek

+91-993-013-5788

danveer.bhasin@startek.com

Investor Relations

Giuseppe Montefinese

Startek

+1 732-890-8929

giuseppe.montefinese@startek.com

Cody Cree or Jackie Keshner

Gateway Investor Relations

+1 949-574-3860

SRT@gatewayir.com

Source: Startek

FAQ

What is the significance of Startek's award at the International Innovation Awards?

Startek's award highlights its innovative contributions to customer experience management through advances in cloud and digital technologies.

How does Startek Cloud enhance business continuity during the pandemic?

Startek Cloud integrates AI capabilities and supports digital teleworking, promoting business agility and continuity.

What industries does Startek serve with its customer experience solutions?

Startek provides services to over 200 clients across industries including Banking, Telecom, Healthcare, and Retail.

What recognition did Startek receive for its digital technologies?

Startek was honored in the Service and Solution category at the International Innovation Awards by Enterprise Asia.