CARFAX Car Care Program Tops 30 Million Consumers

Rhea-AI Summary

CARFAX Car Care has reached a significant milestone with over 30 million consumers utilizing its service to manage approximately 43 million vehicles. Since its inception in 2011, it has assisted in servicing over 65 million vehicles. The platform, which offers reminders for maintenance and safety recalls, attracts more than half a million new users monthly. Users report improved vehicle maintenance and potential resale value increases of around $2,000 on average for well-maintained cars. CARFAX for Life enhances dealer service revenue and customer loyalty, leveraging the trusted CARFAX brand.

Positive

• Reached 30 million consumers using CARFAX Car Care.
• Adding over 500,000 new vehicle owners each month.
• Well-maintained vehicles show an average resale value increase of $2,000.

Negative

• None.

Car Owners Use Car Care to Help Better Maintain Their Vehicles

DALLAS, Jan. 27, 2023 /PRNewswire/ -- CARFAX Car Care is marking a major milestone: 30 million consumers are using the service to track the 43 million vehicles they drive. CARFAX Car Care is a free tool that lets car owners track their service needs and provides timely service reminders and safety recall alerts. First launched in late 2011, CARFAX Car Care has helped consumers service and maintain more than 65 million vehicles. 

CARFAX Car Care is adding more than half a million new vehicle owners every month.

"I have been using CARFAX Car Care for almost a decade to log all my service records," said Dean Dameron, owner of a 2012 Ford F-250 Super Duty from Burleson, Texas. "In fact, my truck now has about 136,000 miles and the CARFAX Report shows 44 service records dating back to when the truck was brand new. I use the CARFAX Car Care app on my phone to track and log all of my service, and I am also able to add pictures of the receipts. It's an excellent tool that helps me stay up to date on current maintenance and I know it will also only improve the value of my truck if I ever decide to sell."

"What I really like about it is how it keeps me up to date with everything that needs to happen with the car," said Anthony Cuellar, owner of a 2015 Buick Encore from Chicago. "Routine checkups, maintenance, oil changes, and tire rotations, these are the things that I don't normally think about on the day-to-day, so I'm a fan of the notifications."

CARFAX Car Care is adding more than half a million new vehicle owners every month. These car owners not only end up with a better maintained vehicle, but CARFAX data shows that a well-maintained car is worth an extra $2,000 on average in resale value over one that hasn't gotten its TLC.

"I really appreciate being able to keep track of my receipts and the services done," said Jeffrey Compton, from Cornville, Ariz. "I had always kept all my paperwork in a folder, but one of the things that's cool is that if I do sell the car, all that information that's been stored can be accessed by whoever purchases the vehicle in the future and everything stays along with the vehicle."

CARFAX Car Care and CARFAX for Life work together to help auto dealers increase their service revenue, boost their reputation, and drive customer loyalty. CARFAX for Life is a program used by one in three franchise dealers around the country to leverage the consumer-trusted CARFAX brand to drive service traffic. CARFAX for Life extends the reach of the CARFAX Advantage program by giving all of the dealership customers access to their free CARFAX Report through Car Care for as long as they own their vehicle.  

About CARFAX

CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX® vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX Vehicle History Report to consumers and the automotive industry. CARFAX owns the world's largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX®.

S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

 

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SOURCE CARFAX

FAQ

What is the significance of CARFAX Car Care reaching 30 million consumers?

The milestone highlights the growing adoption of CARFAX Car Care, reflecting its value in vehicle maintenance.

How many vehicles are tracked by CARFAX Car Care?

CARFAX Car Care tracks approximately 43 million vehicles.

What features does CARFAX Car Care offer to users?

It provides maintenance reminders, service tracking, and safety recall alerts.

What is the impact of using CARFAX Car Care on vehicle resale value?

Well-maintained vehicles using CARFAX Car Care may see an average increase of $2,000 in resale value.

How does CARFAX for Life benefit auto dealers?

It helps increase service revenue and customer loyalty by leveraging the trusted CARFAX brand.