Power restored to 95%+ of Georgia Power customers impacted by Hurricane Helene
Georgia Power has restored power to over 1.3 million customers, representing more than 95% of those impacted by Hurricane Helene, the most destructive hurricane in the company's history. Intensive restoration efforts continue in the hardest-hit areas, particularly Augusta, where 80% of affected customers have been reconnected. Approximately 50,000 customers remain without power.
The hurricane caused widespread destruction across Georgia, with more than 20,000 personnel involved in the rapid response. Damage estimates include 8,300+ power poles, 21,000+ spans of wire, and 2,000+ transformers that need repair or replacement. Georgia Power has mobilized additional resources from other states and Canada to aid in the response.
The company estimates that up to 8,000 customer homes may not be safely reconnected due to electric service entrance damage. Georgia Power continues to update estimated restoration times on its Outage Map and emphasizes safety precautions for customers in affected areas.
Georgia Power ha ripristinato l'elettricità a oltre 1,3 milioni di clienti, rappresentando più del 95% di quelli colpiti dall'uragano Helene, il più distruttivo nella storia dell'azienda. Gli sforzi intensivi di ripristino continuano nelle aree più colpite, in particolare Augusta, dove l'80% dei clienti interessati è stato riconnesso. Circa 50.000 clienti rimangono senza elettricità.
L'uragano ha causato una vasta distruzione in Georgia, con oltre 20.000 persone coinvolte nella risposta rapida. Le stime dei danni includono oltre 8.300 pali della luce, oltre 21.000 tratti di cavo, e oltre 2.000 trasformatori che necessitano di riparazione o sostituzione. Georgia Power ha mobilitato ulteriori risorse da altri stati e dal Canada per supportare la risposta.
L'azienda stima che fino a 8.000 case di clienti potrebbero non essere riconnesse in sicurezza a causa di danni all'ingresso del servizio elettrico. Georgia Power continua ad aggiornare i tempi stimati di ripristino sulla sua Mappa dei Blackout e sottolinea le precauzioni di sicurezza per i clienti nelle aree colpite.
Georgia Power ha restablecido el suministro eléctrico a más de 1,3 millones de clientes, lo que representa más del 95% de los afectados por el huracán Helene, el más destructivo en la historia de la compañía. Los intensos esfuerzos de restauración continúan en las áreas más afectadas, particularmente en Augusta, donde el 80% de los clientes afectados ha sido reconectado. Aproximadamente 50,000 clientes siguen sin electricidad.
El huracán causó una destrucción generalizada en Georgia, con más de 20,000 personas involucradas en la respuesta rápida. Las estimaciones de daños incluyen más de 8,300 postes de luz, más de 21,000 tramos de cable y más de 2,000 transformadores que necesitan reparación o reemplazo. Georgia Power ha movilizado recursos adicionales de otros estados y Canadá para ayudar en la respuesta.
La compañía estima que hasta 8,000 hogares de clientes pueden no ser reconectados de manera segura debido a daños en la entrada del servicio eléctrico. Georgia Power continúa actualizando los tiempos de restauración estimados en su Mapa de Apagones y enfatiza las precauciones de seguridad para los clientes en las áreas afectadas.
조지아 파워는 130만 소비자에게 전력을 복구했습니다, 이는 허리케인 헬렌의 영향을 받은 고객의 95% 이상을 차지합니다. 이 회사 역사상 가장 파괴적인 허리케인이었습니다. 복구 노력은 특히 오거스타와 같은 가장 피해가 심한 지역에서 계속되고 있으며, 여기서 피해를 입은 고객의 80%가 재연결되었습니다. 약 50,000명의 고객이 여전히 전력이 없습니다.
허리케인은 조지아 전역에 광범위한 파괴를 초래했으며, 신속한 대응에 20,000명 이상의 인원이 참여했습니다. 손상 추정치에는 8,300개 이상의 전봇대, 21,000개 이상의 전선, 2,000개 이상의 변압기가 포함되어 있으며, 이들 모두 수리 또는 교체가 필요합니다. 조지아 파워는 다른 주와 캐나다에서 추가 자원을 동원하여 대응을 지원하고 있습니다.
회사는 전기 서비스 진입로 손상으로 인해 최대 8,000가구는 안전하게 재연결되지 않을 수 있다고 추정합니다. 조지아 파워는 정전지도에서 예상 복구 시간을 계속 업데이트하고 있으며, 피해 지역 고객의 안전 조치를 강조합니다.
Georgia Power a rétabli l'électricité pour plus de 1,3 million de clients, ce qui représente plus de 95 % des personnes touchées par l'ouragan Helene, l'ouragan le plus destructeur de l'histoire de l'entreprise. Des efforts intensifs de restauration se poursuivent dans les zones les plus touchées, notamment à Augusta, où 80 % des clients concernés ont été reconnectés. Environ 50 000 clients restent sans électricité.
L'ouragan a causé des destructions massives à travers la Géorgie, avec plus de 20 000 personnes impliquées dans la réponse rapide. Les estimations des dommages incluent plus de 8 300 poteaux électriques, plus de 21 000 sections de câble et plus de 2 000 transformateurs qui nécessitent des réparations ou des remplacements. Georgia Power a mobilisé des ressources supplémentaires d'autres États et du Canada pour aider dans la réponse.
L'entreprise estime que jusqu'à 8 000 foyers de clients pourraient ne pas être reconnectés en toute sécurité en raison de dommages à l'entrée du service électrique. Georgia Power continue de mettre à jour les temps de restauration estimés sur sa carte des pannes et souligne les précautions de sécurité pour les clients dans les zones touchées.
Georgia Power hat über 1,3 Millionen Kunden wieder mit Strom versorgt, was mehr als 95% der von Hurrikan Helene betroffenen Kunden entspricht, dem zerstörerischsten Hurrikan in der Geschichte des Unternehmens. Intensive Wiederherstellungsmaßnahmen laufen weiterhin in den am stärksten betroffenen Gebieten, insbesondere in Augusta, wo 80% der betroffenen Kunden wieder verbunden wurden. Etwa 50.000 Kunden haben weiterhin keinen Strom.
Der Hurrikan verursachte weitreichende Zerstörungen in Georgia, an denen mehr als 20.000 Mitarbeiter an der schnellen Reaktion beteiligt waren. Die Schadenschätzungen umfassen über 8.300 Strommasten, über 21.000 Drahtabschnitte und über 2.000 Transformatoren, die repariert oder ersetzt werden müssen. Georgia Power hat zusätzliche Ressourcen aus anderen Bundesstaaten und Kanada mobilisiert, um die Reaktion zu unterstützen.
Das Unternehmen schätzt, dass bis zu 8.000 Kundenhäuser aufgrund von beschädigten Elektroanschlüssen möglicherweise nicht sicher wieder verbunden werden können. Georgia Power aktualisiert weiterhin die geschätzten Wiederherstellungszeiten auf ihrer Ausfallkarte und betont Sicherheitsvorkehrungen für Kunden in den betroffenen Gebieten.
- Restored power to over 1.3 million customers (95%+ of those impacted)
- Mobilized 20,000+ personnel for rapid response
- Engaged additional resources from other states and Canada
- 80% of impacted customers in Augusta reconnected
- Approximately 50,000 customers still without power
- Up to 8,000 customer homes may not be safely reconnected due to damage
- Extensive infrastructure damage requiring repairs or replacement
- Restoration efforts taking multiple days in many areas
Crews managing final intensive restorative efforts in hardest hit areas and will remain in the field until all customers who can accept power are reconnected
"Our work isn't done until every customer who can receive power has it – we want our customers to know that commitment is shared by everyone on our team," said Kim Greene, chairman, president and CEO of Georgia Power. "We have matched the devastation of Hurricane Helene with an army of thousands of lineworkers, who continue to work through fallen trees and miles of broken power poles and downed lines to bring light back to
Hurricane Helene caused widespread destruction across the state of
Georgia Power is a part of the Southern Company system, which continues to coordinate and contribute to restoration and relief efforts following Hurricane Helene. On Friday, multiple charitable foundations across the system pledged
"As Georgia continues to rebuild in the weeks and months ahead, we know that our customers will continue to need support. We are actively working with community leaders across the state, and identifying opportunities for us to provide assistance and demonstrate our commitment to being a citizen wherever we serve," added Greene.
Updated damage estimates illustrating the extensive destruction of Hurricane Helene include:
- 8,300+ power poles that must be repaired or replaced
- 21,000+ spans of wire damaged equivalent to approximately 1,000 miles
- 2,000+ transformers damaged
- 3,200+ trees on power lines that must be removed or addressed to restore power
Restoration Status & Reconnection
Georgia Power appreciates the importance of accurate information for customers as they make plans for their families following this historic hurricane. As the company anticipated and announced before the arrival of the storm, restoration efforts are taking multiple days in many areas due to the extensive damage from Helene. Georgia Power continues to post updated estimated restoration times (ERTs) for communities on its Outage Map.
The company will continue to post updated information throughout the remainder of the restoration process and will make every effort to return power to customers sooner than expected. However, as new damage in previously inaccessible areas becomes apparent, restoration efforts may take longer than originally estimated. Customers are encouraged to check the Outage Map often for the latest information and not rely on possibly inaccurate details they may see from non-company sources.
The company currently estimates that up to 8,000 customer homes may not be able to be safely reconnected due electric service entrance damage. The company cannot repair or restore power to homes with damaged service entrances and encourages customers to call 1-877-749-3931 to request a service entrance repair or contact a certified electrician in their area. Read more here.
Preparation, Industry Support Key to Response
Georgia Power monitored the path of Hurricane Helene for more than a week prior to Hurricane Helene entering
The company continues to utilize additional resources from outside of its system including support from Alabama Power, Mississippi Power and dozens of other companies. The response force currently engaged is larger than the company's response to other major hurricanes including Michael, Irma and Zeta.
Georgia Power is also a member of a nationwide mutual assistance network, which consists of hundreds of utilities from around the country. Georgia Power has proactively mobilized crews from dozens of companies from states including
As always, the company encourages customers to keep safety first following Hurricane Helene:
- Watch for Georgia Power crews working across the state. If driving, move over one lane for utility vehicles stopped on the side of the road – it's the law in
Georgia . - Watch for downed wires. Downed power lines may be hidden by debris or fallen trees.
- Never touch any downed wire or attempt to remove tree branches from power lines – it can kill.
- Don't step in standing water or saturated ground where downed lines may be present. They could be electrified.
- Avoid chain link fences. They may be electrified by a downed line out of sight and conduct electricity over great distances.
- Never attempt repairs to electric service connections. Customers should also note that if their home, including the meter box or mast/connection point, is severely damaged repairs may need to be made by an electrician before Georgia Power can reconnect power.
Tools You Can Use to Stay Connected & Informed
- Outage Alerts – Customers subscribed to our free Georgia Power Outage Alert service will receive personalized notifications and updates via text message. Check that your contact number is up to date to receive the latest information.
- Outage & Storm Center – Available at www.GeorgiaPower.com/Storm, customers can visit this site to check their contact information is updated to receive Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can also report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.
- Outage Map – Housed within the Outage & Storm Center, Georgia Power's interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times.
- Georgia Power Mobile App – Download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go.
- @GeorgiaPower on X (Twitter) – Follow @GeorgiaPower on X for storm tips, outage updates, customer service and more.
About Georgia Power
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the company's promise to 2.7 million customers in all but four of
View original content to download multimedia:https://www.prnewswire.com/news-releases/power-restored-to-95-of-georgia-power-customers-impacted-by-hurricane-helene-302268220.html
SOURCE Georgia Power
FAQ
How many Georgia Power customers have had their power restored after Hurricane Helene?
What is the extent of damage caused by Hurricane Helene to Georgia Power's infrastructure?
How many personnel are involved in Georgia Power's (SO) restoration efforts?
When does Georgia Power (SO) expect to complete power restoration for all customers?
