Georgia Power responding as Winter Storm Uri moves across the Southeast

Rhea-AI Summary

As winter storm Uri affects the Southeast, Georgia Power is closely monitoring conditions to ensure prompt response to potential service interruptions. Crews are pre-staging to assist within the Southern Company system while also maintaining local coverage for customers. The company emphasizes customer safety and offers tools for storm preparedness, including outage alerts and a mobile app. Georgia Power collaborates with other utilities through a mutual assistance network to enhance restoration efforts. The firm is committed to delivering reliable energy and customer service across Georgia.

Positive

• Georgia Power is prepared to respond quickly to service interruptions caused by winter storm Uri.
• The company has pre-staged crews to assist with restoration efforts in the Southern Company system.
• Offers tools like outage alerts and a mobile app to enhance customer communication and safety.

Negative

• None.

ATLANTA, Feb. 15, 2021 /PRNewswire/ -- As winter storm Uri moves across the Southeast, the Georgia Power Storm Center is monitoring the changing weather conditions and is prepared to respond to any service interruptions as quickly and safely as possible. Since most of the extreme winter weather is expected further west, company crews are pre-staging to support our sister companies' restoration efforts across the Southern Company system while maintaining coverage for our customers in case of any service disruptions.

Georgia Power reminds customers to keep safety first during predicted winter weather and offers the following tools to stay connected and informed.

Tools You Can Use to Prepare for Severe Weather Year-round

• @GeorgiaPower on Twitter – Follow @GeorgiaPower on Twitter for storm tips, outage updates and more.
• Outage Alerts – Subscribe to the free Georgia Power Outage Alert service to receive personalized notifications and updates via text message.
• Outage & Storm Center – Available at www.georgiapower.com/WinterPrep, customers can visit this site to sign up for Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938. 
• Outage Map – Housed within the Outage & Storm Center, Georgia Power's interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times.
• Georgia Power Mobile App – Download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go.
• Emergency Plan and Kit – Visit the Georgia Power storm page for information on how to build a family emergency plan and emergency supply kit. 

Mutual Assistance Network
Georgia Power continues monitoring the changing weather around the clock and coordinates with other utilities through the mutual assistance network. The network consists of hundreds of utilities from around the country. As part of this partnership, Georgia Power is able to respond and offer assistance, providing reinforcements when needed to restore power quickly for other utilities. The company is also able to request additional resources to help restore power to Georgia Power customers following a major storm.

Georgia Power constantly monitors changing weather conditions and remains prepared to respond to any service interruptions that might occur because of severe weather. Customers can subscribe to Georgia Power's YouTube Storm Channel for the latest safety videos and can connect with Georgia Power on Facebook and Twitter for helpful information and restoration updates during severe weather.

About Georgia Power
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

 

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SOURCE Georgia Power

FAQ

How is Georgia Power responding to winter storm Uri?

Georgia Power is monitoring conditions and has crews pre-staged for quick responses to any service interruptions.

What tools does Georgia Power offer for storm preparedness?

Georgia Power provides outage alerts, a mobile app, and an interactive outage map to help customers stay informed.

Is Georgia Power coordinating with other utilities during the storm?

Yes, Georgia Power collaborates with other utilities through a mutual assistance network to facilitate restoration efforts.

How can customers report outages to Georgia Power?

Customers can report outages 24/7 by calling Georgia Power at 888-891-0938 or through their website.