TD SYNNEX MyShop E-Commerce Platform Relaunched with Industry Leading Enhancements and Technology

Rhea-AI Summary

TD SYNNEX relaunches MyShop e-commerce platform with virtual commerce and AI features

Positive

• TD SYNNEX has relaunched its MyShop e-commerce platform with industry-leading enhancements and updates.
• The platform now includes virtual commerce (v-commerce) and artificial intelligence (AI) features.
• The v-commerce experience utilizes virtual and augmented reality technology to deliver an immersive shopping experience.
• New AI features transform the chatbot into an extension of the organization's domain expertise.
• Customers can engage with the AI-powered shopping assistant for a more personalized experience.
• MyShop also features Custom Solution and Product Configurators for customization.
• Additional features include full integration of the TD SYNNEX portfolio, enhanced search functionality, and vendor-specific shops.
• MyShop was originally created to help SMBs and organizations develop e-commerce web shops without added costs and labor.

Negative

• None.

FREMONT, Calif. & CLEARWATER, Fla.--(BUSINESS WIRE)-- TD SYNNEX (NYSE: SNX), a leading global distributor and solutions aggregator for the IT ecosystem, has relaunched its MyShop e-commerce platform for U.S. partners with industry-leading enhancements and updates, including virtual commerce (v-commerce) and artificial intelligence (AI) features.

“The buyer’s journey has evolved significantly in recent years, with a much bigger focus on self-service and customized experiences. Resellers need to cater to those expectations and evolve with those demands,” said Bob Stegner, SVP, Marketing, Technology Solutions North America with TD SYNNEX. “TD SYNNEX is celebrating 10 years of supporting end-user engagement and conversions with innovative features only available with the MyShop e-commerce platform.”

The relaunch of the MyShop e-commerce platform includes cutting-edge developments. One of those enhancements is a v-commerce experience that utilizes virtual and augmented reality technology to deliver an immersive, 3D shopping experience for various products, services, and solutions.

New AI features have been implemented to meet the rapidly expanding e-commerce landscape. This customized AI solution transforms a typical chatbot into an extension of the organization’s domain expertise. As customers engage with this AI-powered shopping assistant, it becomes adept at uncovering preferences and needs, delivering a more personalized shopping experience.

MyShop also features Custom Solution and Product Configurators, allowing users to customize the components of a solution or features of a product so that the final configured outcome meets their business needs.

Additional features and enhancements include:

• Full integration of the combined TD SYNNEX portfolio.
• Added reporting, data, and analytics capabilities.
• Enhanced search functionality and capabilities.
• Direct integration capabilities into the partner’s CRM or ERP.
• Vendor-specific shops, seamlessly integrating product portfolios into one integrated experience.
• Custom Punchout capabilities to streamline the procurement process.

Originally launched nearly 10 years ago, MyShop transformed the way resellers of any size could provide customers the opportunity to browse product catalogs, request quotes, or make a purchase, all of which was conducted on the reseller’s website and in their online environment.

“MyShop was originally created to help SMBs and other organizations develop a sophisticated e-commerce web shop without the added costs and labor typically associated with such projects using multiple third parties,” added Stegner. “Today, we’re providing solutions for any organization to meet the ever-changing ecommerce marketplace demands in efficient and effective ways. MyShop is not just a website, it's a gateway to the future of e-commerce shopping.”

Learn more about the TD SYNNEX MyShop platform by visiting https://content.tdsynnex.com/myshop.

About TD SYNNEX

TD SYNNEX (NYSE: SNX) is a leading global distributor and solutions aggregator for the IT ecosystem. We’re an innovative partner helping more than 150,000 customers in 100+ countries to maximize the value of technology investments, demonstrate business outcomes and unlock growth opportunities. Headquartered in Clearwater, Florida, and Fremont, California, TD SYNNEX’s 23,500 co-workers are dedicated to uniting compelling IT products, services and solutions from 1,500+ best-in-class technology vendors. Our edge-to-cloud portfolio is anchored in some of the highest-growth technology segments including cloud, cybersecurity, big data/analytics, AI, IoT, mobility and everything as a service. TD SYNNEX is committed to serving customers and communities, and we believe we can have a positive impact on our people and our planet, intentionally acting as a respected corporate citizen. We aspire to be a diverse and inclusive employer of choice for talent across the IT ecosystem. For more information, visit www.TDSYNNEX.com or follow us on LinkedIn, Facebook and Instagram.

Safe Harbor Statement

Statements in this news release that are "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 involve known and unknown risks and uncertainties which may cause the Company's actual results in future periods to be materially different from any future performance that may be suggested in this release. The Company assumes no obligation to update any forward-looking statements contained in this release.

Copyright 2023 TD SYNNEX Corporation. All rights reserved. TD SYNNEX, the TD SYNNEX Logo, and all other TD SYNNEX company, product and services names and slogans are trademarks of TD SYNNEX Corporation. Other names and trademarks are the property of their respective owners.

View source version on businesswire.com: https://www.businesswire.com/news/home/20231019501894/en/

Emily Moseley

Global Corporate Communications

727-538-5864

emily.moseley@tdsynnex.com

Source: TD SYNNEX

FAQ

What enhancements and updates have been made to the MyShop e-commerce platform?

The MyShop e-commerce platform now includes virtual commerce (v-commerce) and artificial intelligence (AI) features. It also features Custom Solution and Product Configurators for customization.

What is the v-commerce experience offered by MyShop?

The v-commerce experience utilizes virtual and augmented reality technology to deliver an immersive shopping experience.

How does the AI feature of MyShop work?

The AI feature transforms the chatbot into an extension of the organization's domain expertise. It engages with customers to uncover preferences and needs, delivering a more personalized shopping experience.

What are some additional features of MyShop?

Some additional features of MyShop include full integration of the TD SYNNEX portfolio, enhanced search functionality, and vendor-specific shops.

What was the original purpose of MyShop?

MyShop was originally created to help SMBs and organizations develop e-commerce web shops without added costs and labor.