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SKT Expands A.'s Call Features to All Subscribers

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SK Telecom (NYSE:SKM) enhances AI personal assistant 'A.' with new call-related features for Android users, including A. Call Translator and AI Spam Indicator. The upgrade aims to improve user experience and protect against spam calls.
Positive
  • Introduction of call-related features like A. Call Translator and AI Spam Indicator for Android users.
  • Enhancement of user experience with real-time call interpretation and spam call protection.
  • Availability of features like Biz Contact for easy lookup of phone numbers on iOS and Android OS.
  • Focus on utilizing AI technology to provide value and enhance communication experience for customers.
Negative
  • None.

SEOUL, South Korea, March 31, 2024 /PRNewswire/ -- SK Telecom (NYSE:SKM, "SKT") today announced that it has upgraded call-related features of its personalized  AI personal assistant, "A." (pronounced "A dot"), and made features such as "A. Call Translator" available for Android device users.

By adding the call service to A. for Android, SKT now offers not only basic AI-based phone features such as call recording and call summary, but also A. Call Translator, a real-time call interpretation service that was first made available for the iOS version of A. last December.

Moreover, to strengthen protection for users against spam and phishing calls, SKT added "AI Spam Indicator" to A.'s call service. AI Spam Indicator helps users recognize spam calls by displaying a spam rating – e.g. phishing alert, spam alert, and suspected spam – when users receive a call from an unknown number. The prediction is based on scores measured by SKT's AI Spam Detection System that detects abnormal patterns of phone numbers in real time 24/7. AI Spam Indicator is available immediately on iOS and will be available on Android in April.

A. also offers "Biz Contact," a telephone directory feature designed to increase user convenience. The feature enables users to easily look up phone numbers of stores, businesses and organizations that are not saved in their contacts. This feature is available on both iOS and Android OS.

The upgraded AI-based call features can be used by SKT subscribers via sign-ups. Non-SKT subscribers can still use the A. app for call recording and call summary as well as features that assist their everyday lives.

"Through this update, we will be able to further enhance user's communication experience," said Kim Yong-hun, Chief AI Service Officer of SKT. "We will continue to introduce services that utilize AI technology to provide new value to our customers."

About SK Telecom

SK Telecom has been leading the growth of the mobile industry since 1984. Now, it is taking customer experience to new heights by extending beyond connectivity. By placing AI at the core of its business, SK Telecom is rapidly transforming into an AI company with a strong global presence. It is focusing on driving innovations in areas of AI Infrastructure, AI Transformation (AIX) and AI Service to deliver greater value for industry, society, and life.

For more information, please contact skt_press@sk.com or visit our LinkedIn page www.linkedin.com/company/sk-telecom.

Cision View original content:https://www.prnewswire.com/news-releases/skt-expands-as-call-features-to-all-subscribers-302104164.html

SOURCE SK Telecom

FAQ

What new features has SK Telecom introduced for its AI personal assistant 'A.'?

SK Telecom has introduced new call-related features for its AI personal assistant 'A.' including A. Call Translator and AI Spam Indicator.

What is the purpose of the AI Spam Indicator added to 'A.'?

The AI Spam Indicator helps users recognize spam calls by displaying a spam rating based on scores measured by SK Telecom's AI Spam Detection System.

How can SKT subscribers access the upgraded AI-based call features?

SKT subscribers can access the upgraded AI-based call features via sign-ups.

What feature does 'Biz Contact' offer to users?

'Biz Contact' is a telephone directory feature that enables users to easily look up phone numbers of stores, businesses, and organizations not saved in their contacts.

Who is Kim Yong-hun and what role does he play at SK Telecom?

Kim Yong-hun is the Chief AI Service Officer of SK Telecom, responsible for introducing services that utilize AI technology to provide new value to customers.

SK Telecom Co., Ltd. American Depositary Shares (Each representing 5/9th of a Ordinary Share of SK Telecom Co., LTD.)

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