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New Skillsoft Research: AI and Leadership Skills Crucial to Elevating Employee Confidence and Performance

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Skillsoft's recent research reveals significant skills gaps and confidence issues among employees. Key findings include:

- 35% of respondents lack confidence in their skills for job success
- 41% worry about job security due to skill gaps
- Leadership and AI/machine learning skills are the biggest gaps
- Only 25% find their organization's talent development programs highly effective
- 95% of organizations have talent development programs, but face obstacles like lack of time, formats, and leadership support

Employees seek blended learning approaches, including online courses, interactive experiences, and live training. The research highlights the need for organizations to adopt holistic, interactive learning solutions to address skills gaps, especially in AI and leadership.

La recente ricerca di Skillsoft rivela significativi gap di competenze e problemi di fiducia tra i dipendenti. I principali risultati includono:

- Il 35% degli intervistati non ha fiducia nelle proprie competenze per avere successo nel lavoro
- Il 41% è preoccupato per la sicurezza del posto di lavoro a causa dei gap di competenze
- Le competenze di leadership e intelligenza artificiale/apprendimento automatico sono i maggiori gap
- Solo il 25% trova i programmi di sviluppo delle talenti della propria organizzazione molto efficaci
- Il 95% delle organizzazioni ha programmi di sviluppo dei talenti, ma affronta ostacoli come la mancanza di tempo, formati e supporto della leadership

I dipendenti cercano approcci di apprendimento misto, compresi corsi online, esperienze interattive e formazione dal vivo. La ricerca evidenzia la necessità per le organizzazioni di adottare soluzioni di apprendimento olistiche e interattive per affrontare i gap di competenze, specialmente in intelligenza artificiale e leadership.

La reciente investigación de Skillsoft revela importantes brechas de habilidades y problemas de confianza entre los empleados. Los hallazgos clave incluyen:

- El 35% de los encuestados carece de confianza en sus habilidades para tener éxito en el trabajo
- El 41% se preocupa por la seguridad laboral debido a las brechas de habilidades
- Las habilidades de liderazgo y de inteligencia artificial/aprendizaje automático son las mayores brechas
- Solo el 25% considera que los programas de desarrollo de talento de su organización son muy efectivos
- El 95% de las organizaciones tiene programas de desarrollo de talento, pero enfrenta obstáculos como la falta de tiempo, formatos y apoyo de liderazgo

Los empleados buscan enfoques de aprendizaje combinado, que incluyen cursos en línea, experiencias interactivas y capacitación en vivo. La investigación destaca la necesidad de que las organizaciones adopten soluciones de aprendizaje holísticas e interactivas para abordar las brechas de habilidades, especialmente en inteligencia artificial y liderazgo.

스킬소프트의 최근 연구에서는 직원들 사이의 중요한 기술 격차신뢰 문제를 밝혀냈습니다. 주요 발견 사항은 다음과 같습니다:

- 응답자의 35%가 직무 성공을 위한 자신의 기술에 대한 신뢰가 부족하다고 응답
- 41%는 기술 격차로 인해 직장 안전에 대해 걱정하고 있음
- 리더십 및 AI/기계 학습 기술이 가장 큰 격차임
- 단 25%만이 조직의 인재 개발 프로그램을 매우 효과적이라고 생각
- 95%의 조직이 인재 개발 프로그램을 운영하지만, 시간 부족, 형식 문제 및 리더십 지원 부족 등의 장애물에 직면하고 있음

직원들은 온라인 강의, 상호작용 경험 및 실시간 교육을 포함한 혼합 학습 접근법을 찾고 있습니다. 연구는 조직이 AI 및 리더십에서의 기술 격차를 해결하기 위해 전인적이고 상호작용적인 학습 솔루션을 채택할 필요가 있음을 강조합니다.

La récente recherche de Skillsoft révèle d'importants écarts de compétences et des problèmes de confiance chez les employés. Les principaux résultats incluent :

- 35% des répondants manquent de confiance en leurs compétences pour réussir au travail
- 41% s'inquiètent de la sécurité de leur emploi en raison des écarts de compétences
- Les compétences en leadership et en IA/apprentissage automatique sont les plus grandes lacunes
- Seulement 25% trouvent les programmes de développement des talents de leur organisation très efficaces
- 95% des organisations ont des programmes de développement des talents, mais rencontrent des obstacles tels que le manque de temps, de formats et de soutien de la direction

Les employés recherchent des approches d'apprentissage mixte, comprenant des cours en ligne, des expériences interactives et des formations en direct. La recherche souligne la nécessité pour les organisations d'adopter des solutions d'apprentissage holistiques et interactives pour combler les écarts de compétences, notamment en matière d'IA et de leadership.

Die aktuelle Forschung von Skillsoft zeigt erhebliche Kompetenzlücken und Vertrauensprobleme bei den Mitarbeitern auf. Zu den wichtigsten Ergebnissen gehören:

- 35% der Befragten haben kein Vertrauen in ihre Fähigkeiten für den beruflichen Erfolg
- 41% machen sich Sorgen um die Jobsicherheit aufgrund von Kompetenzlücken
- Die größte Lücke besteht in den Fähigkeiten von Führungskräften und in der KI/Maschinenlernen
- Nur 25% empfinden die Talententwicklungsprogramme ihrer Organisation als sehr effektiv
- 95% der Organisationen haben Talententwicklungsprogramme, sehen sich jedoch Hindernissen wie Zeitmangel, Formaten und fehlender Unterstützung durch die Führung gegenüber

Die Mitarbeiter suchen nach blended learning Ansätzen, einschließlich Online-Kursen, interaktiven Erfahrungen und Präsenzschulungen. Die Forschung hebt die Notwendigkeit hervor, dass Organisationen ganzheitliche und interaktive Lernlösungen entwickeln, um die Kompetenzlücken, insbesondere in den Bereichen KI und Führung, zu schließen.

Positive
  • 95% of surveyed organizations have talent development programs in place
  • 82% of organizations are taking steps to transition to a skills-based model
  • Skillsoft offers interactive coaching experiences like CAISY™ for leadership skill development
Negative
  • 35% of respondents lack confidence in their job skills
  • 41% of employees are concerned about job security due to skill gaps
  • Only 25% of employees find their organization's talent development programs highly effective
  • 62% of respondents rate their organization's AI training program as average to poor
  • Only 28% believe their organization's leadership skills training is excellent

Insights

This research highlights a significant skills gap in the workforce, particularly in leadership and AI/machine learning. With 35% of employees lacking confidence in their skills and 41% concerned about job security, there's a clear market opportunity for companies offering effective upskilling solutions. The 95% prevalence of talent development programs, yet only 25% effectiveness rate, indicates a substantial untapped market for improved learning solutions. The demand for blended learning approaches, including online courses (39%), interactive experiences (37%) and live training (37%), suggests a shift in the e-learning industry. For Skillsoft, this research could potentially boost demand for their services, especially their CAISY™ tool for leadership development. However, the overall impact on their stock may be as the research primarily serves as a marketing tool rather than a direct financial catalyst.

The research underscores a critical gap in AI and machine learning skills, with 43% of respondents acknowledging this as their greatest skill deficit. This presents a significant opportunity for tech companies specializing in AI training and education. The fact that 62% of respondents rate their organization's AI training program as average to poor indicates a substantial market need for improved AI education solutions. The transition to a skills-based model, with 82% of organizations taking steps in this direction, suggests a growing demand for advanced HR tech solutions that can facilitate skill assessments and create personalized learning paths. Companies offering AI-powered learning platforms or skill assessment tools could see increased interest. However, the research doesn't provide specific financial implications for Skillsoft or its competitors, making it difficult to predict direct stock market impacts.

This research reveals a critical misalignment between employee needs and current talent development strategies. The low effectiveness rating of existing programs (25%) signals an urgent need for HR departments to revamp their approach. The identified barriers - lack of time (42%), unsuitable formats (30%) and insufficient leadership support (26%) - provide clear areas for improvement. The preference for blended learning approaches suggests a shift towards more flexible, personalized development solutions. The move towards a skills-based model (82% of organizations) indicates a broader transformation in talent management practices. However, with only 19% of employees receiving regular skill assessments, there's still a long way to go. This presents opportunities for HR tech companies and consultancies to assist in this transition. While the research doesn't directly impact Skillsoft's financials, it positions them as thought leaders and could indirectly boost their market presence.

  • Employees acknowledge AI/machine learning and leadership as their biggest skills gaps
  • Just 25% of employees rate their organization’s talent development programs as highly effective
  • Employees seek more dedicated time, new formats, and increased leadership support to meet upskilling needs

BOSTON--(BUSINESS WIRE)-- Skillsoft (NYSE: SKIL), a leading platform for transformative learning experiences, today released new research exploring the current state of workplace skills and talent development programs. Based on a survey of 2,500 full-time employees in the United States, United Kingdom, Germany, and India, the findings reveal that 35% of respondents lack confidence that they have the skills required to succeed in their roles. Additionally, 41% expressed concerns about job security due to gaps in their skills.

Surveyed employees rated leadership skills as the most critical for success in today’s workplace, followed by soft skills (e.g. communication, emotional intelligence), technology skills, and AI/machine learning skills. Respondents also acknowledged that their manager views leadership skills as the most important competency for team members to have, but nearly a third (31%) said this is their greatest skill gap. Over two-in-five (43%) said the same about their AI/machine learning skills.

"This data highlights a significant issue: one-third of the workforce is questioning if they have the right skills to excel in their roles," said Ciara Harrington, Chief People Officer, Skillsoft. "These skill gaps hold workers back from reaching their full potential and can hinder organizations in achieving their key business objectives. As workers face an increasingly complex set of responsibilities, ongoing change in the workplace, and disruption spurred by generative AI, it’s critical for organizations to proactively build their talent’s skills. A skilled, agile workforce is inherently more confident, capable, and productive."

95% of surveyed employees said their organization has a talent development program in place, but only 25% find it to be highly effective, with a lack of time (42%), learning formats (30%), and leadership support (26%) as their main obstacles. To better achieve their skill-building goals, respondents are seeking a blended learning program comprising online, on-demand courses (39%), interactive and experiential opportunities (37%), and live, instructor-led training (37%) in particular.

"Effective learning programs take a blended, multimodal approach that goes beyond building skills and drives measurable improvements in job performance and behavioral change on a continuous basis," continued Harrington. "By offering timely, high-quality learning content and interactive experiences that allow for hands-on practice of newly acquired skills, organizations can prepare their talent to leverage emerging technologies like GenAI, adapt swiftly to emerging regulations, and develop essential leadership skills.”

In-demand skills require a transformative approach to talent development.

Nearly 75% of respondents believe there are gaps in the effectiveness of their organization's talent development programs. To address these shortcomings, organizations are encouraged to adopt holistic and interactive learning solutions to empower talent and build crucial skills.

  • Despite the proliferation of GenAI tools, 62% of respondents said their organization’s AI training program is average to poor.
  • Only 28% of respondents believe the leadership skills training provided by their organization is “excellent.” Just a third (31%) said the same about soft skills training.
  • Respondents cited group training (33%), mentoring (32%), and coaching (30%) as key components of a strong learning program. Tools like Skillsoft CAISY™ offer interactive coaching experiences that support in transforming leadership skill development.

Organizations are in the early stages of transitioning to a skills-based model.

In an era where adaptability is key, a skills-based talent development program where competencies are directly linked to business objectives can enhance workforce agility, employee performance, and the bottom line.

  • 82% of respondents said their organization is taking steps to transition to a skills-based model.
  • The most common actions being taken are providing skill- and role-based learning paths (28%), performing skill gap analyses (16%), and implementing skills taxonomies (16%).
  • Many organizations are still in the early stages of this initiative, as only 19% of respondents say they receive regular skill assessments – a critical component of skills-based strategies.

To learn more about the findings from Skillsoft’s research, visit here.

Research Methodology:

Skillsoft’s research survey was conducted online in July 2024 through the Pollfish platform. The survey yielded 2,500 complete responses from full-time workers across various industries and roles in the United States, United Kingdom, Germany, and India.

About Skillsoft

Skillsoft (NYSE: SKIL) delivers transformative learning experiences that propel organizations and people to grow together. The Company partners with enterprise organizations and serves a global community of learners to prepare today’s employees for tomorrow’s economy. With Skillsoft, customers gain access to blended, multimodal learning experiences that do more than build skills, they grow a more capable, adaptive, and engaged workforce. Through a portfolio of best-in-class content, a platform that is personalized and connected to customer needs, world-class tech and a broad ecosystem of partners, Skillsoft drives continuous growth and performance for employees and their organizations by overcoming critical skill gaps and unlocking human potential.

Investors

Shaina Keegan

shaina.keegan@skillsoft.com

Media

Cameron Martin

cameron.martin@skillsoft.com

Source: Skillsoft

FAQ

What are the biggest skill gaps identified in Skillsoft's research?

According to the research, the biggest skill gaps identified are leadership skills (31% of respondents) and AI/machine learning skills (43% of respondents).

How many employees are confident in their skills according to Skillsoft's study?

The study shows that 65% of employees are confident in their skills, as 35% of respondents reported lacking confidence in having the skills required to succeed in their roles.

What percentage of organizations have talent development programs according to Skillsoft's research?

The research indicates that 95% of surveyed organizations have talent development programs in place.

What are the main obstacles to effective talent development programs according to Skillsoft's study?

The main obstacles identified are lack of time (42%), learning formats (30%), and leadership support (26%).

What learning approaches do employees prefer according to Skillsoft's research?

Employees prefer a blended learning approach, including online, on-demand courses (39%), interactive and experiential opportunities (37%), and live, instructor-led training (37%).

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