Schwab Advisor Services Announces Platform Integration With Salesforce Financial Services Cloud
Schwab Advisor Services announces a new integration with Salesforce Financial Services Cloud, enhancing tools for registered investment advisors (RIAs). Scheduled to launch in Q2, the integration will replace an existing app, enabling advisors to initiate digital onboarding, access real-time data on client accounts, and receive alerts from Schwab Advisor Center. This move aims to improve the client experience and operational efficiencies for advisors using the Schwab platform, responding to requests from independent advisors for better tech solutions.
- New integration with Salesforce Financial Services Cloud enhances tools for registered investment advisors.
- Launch scheduled for Q2, aimed at improving client experiences and operational efficiencies.
- Advisors can initiate digital onboarding and access real-time client account data.
- None.
Integration enables independent advisors to access Schwab data and perform workflows directly from
Slated to go live in the second quarter, a new end-to-end API integration will enable independent advisors to create a differentiated client experience and fuel growth at their firms. This new app will replace an existing app and continue supporting advisors using Salesforce Sales Cloud.
“Independent advisors who custody with Schwab have been actively requesting this integration, so it’s an important milestone on our roadmap when it comes to third-party technology,” said
With this new integration, advisors on Schwab’s platform will be able to:
- Initiate digital onboarding, including account opening, as well as change of address
- View and incorporate real-time data on client account profiles, balances, and positions
- Access status and receive alerts from Schwab Advisor Center on various actions, including move money, account open, and service requests
Additional capabilities will be made available to advisors on an ongoing basis.
“The financial advice industry is becoming increasingly competitive. Client experience is a critical differentiator for winning clients and building trust over the long term,” said
About
At Charles Schwab we believe in the power of investing to help individuals create a better tomorrow. We have a history of challenging the status quo in our industry, innovating in ways that benefit investors and the advisors and employers who serve them, and championing our clients’ goals with passion and integrity.
More information is available at www.aboutschwab.com. Follow us on Twitter, Facebook, YouTube and LinkedIn.
About Salesforce Financial Services Cloud
Built on the world’s #1 CRM platform, Financial Services Cloud enables financial services institutions to build trust by unifying the customer experience across channels, geographies, and lines of business — both consumer and commercial. With purpose-built industry functionality and all the capabilities of Sales Cloud and Service Cloud, wealth management firms can personalize client relationships at scale, supercharge advisor productivity and make smarter and faster client decisions by putting data to work with AI.
For more information about Schwab’s technology integration, visit: advisorservices.schwab.com/managing-your-business/tech-integration
Disclosures
Through its operating subsidiaries,
TD Ameritrade Institutional,
Schwab Advisor Services™ serves independent investment advisors and includes the custody, trading, and support of Schwab.
Independent investment advisors are not owned by, affiliated with, or supervised by Schwab. For informational purposes only.
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View source version on businesswire.com: https://www.businesswire.com/news/home/20220421006057/en/
Charles Schwab
862-370-9144
Joseph.Giannone@Schwab.com
201-448-5835
as@neibartgroup.com
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