Riskified and Appriss Retail Announce Pioneering Omnichannel Returns Fraud Prevention Solution
Riskified (NYSE:RSKD) and Appriss Retail have announced a strategic partnership to combat omnichannel fraud and abuse in retail. The collaboration integrates comprehensive data on consumer shopping patterns across both physical stores and online platforms, providing real-time protection from checkout to post-fulfillment.
The partnership addresses the significant challenge of returns fraud, which accounts for over $100 billion in losses for retailers. By combining their data and expertise, the companies aim to deliver enhanced fraud prevention capabilities across all channels. According to research commissioned by Riskified, returns, refunds, and exchanges cost retailers $394 billion in key ecommerce markets, with only 30% of merchants having implemented strategies to prevent fraudulent returns.
The solution offers key benefits including omnichannel protection, a 360-degree view of customer identity and shopping patterns, and improved customer experience while maintaining robust fraud prevention policies.
Riskified (NYSE:RSKD) e Appriss Retail hanno annunciato una partnership strategica per combattere la frode e l'abuso omnicanale nel settore retail. La collaborazione integra dati completi sui modelli di acquisto dei consumatori, sia nei negozi fisici che sulle piattaforme online, fornendo protezione in tempo reale dal momento del pagamento fino al post-adempimento.
La partnership affronta la significativa sfida delle frodi sui resi, che causano oltre $100 miliardi in perdite per i rivenditori. Combinando i loro dati e competenze, le aziende mirano a fornire capacità di prevenzione delle frodi migliorate in tutti i canali. Secondo ricerche commissionate da Riskified, i resi, i rimborsi e gli scambi costano ai rivenditori $394 miliardi nei principali mercati e-commerce, con solo il 30% dei commercianti che ha implementato strategie per prevenire resi fraudolenti.
La soluzione offre vantaggi chiave tra cui protezione omnicanale, una visione a 360 gradi dell'identità del cliente e dei modelli di acquisto, e un'esperienza del cliente migliorata mantenendo robusti poli di prevenzione delle frodi.
Riskified (NYSE:RSKD) y Appriss Retail han anunciado una asociación estratégica para combatir el fraude y el abuso omnicanal en el retail. La colaboración integra datos completos sobre los patrones de compra de los consumidores en tiendas físicas y plataformas en línea, proporcionando protección en tiempo real desde el momento de pago hasta la post-entrega.
La asociación aborda el desafío significativo del fraude en los devoluciones, que representa más de $100 mil millones en pérdidas para los minoristas. Al combinar sus datos y experiencia, las empresas buscan ofrecer capacidades mejoradas de prevención de fraude en todos los canales. Según una investigación encargada por Riskified, las devoluciones, reembolsos e intercambios cuestan a los minoristas $394 mil millones en los principales mercados de comercio electrónico, con solo el 30% de los comerciantes habiendo implementado estrategias para prevenir devoluciones fraudulentas.
La solución ofrece beneficios clave como protección omnicanal, una visión de 360 grados de la identidad del cliente y patrones de compra, y una mejor experiencia del cliente mientras se mantienen políticas robustas de prevención de fraude.
리스크파이드 (NYSE:RSKD)와 아프리스 리테일이 소매업에서 발생하는 옴니채널 사기 및 남용을 방지하기 위해 전략적 파트너십을 발표했습니다. 이 협력은 오프라인 매장과 온라인 플랫폼 전반에 걸친 소비자 쇼핑 패턴에 대한 포괄적인 데이터를 통합하여 결제 순간부터 후속 처리까지 실시간 보호를 제공합니다.
이번 파트너십은 소매업체에 연간 $1000억 이상의 손실을 초래하는 반품 사기의 중대한 도전을 다루고 있습니다. 두 회사는 데이터와 전문성을 결합하여 모든 채널에서 개선된 사기 방지 기능을 제공하는 것을 목표로 하고 있습니다. 리스크파이드가 의뢰한 연구에 따르면, 반품, 환불 및 교환으로 인해 주요 전자상거래 시장에서 소매업체는 $3940억을 잃고 있으며, 사기성 반품을 방지할 수 있는 전략을 구현한 상인은 단 30%에 불과합니다.
이 솔루션은 옴니채널 보호, 고객 신원 및 쇼핑 패턴에 대한 360도 통찰력, 그리고 강력한 사기 방지 정책을 유지하면서 개선된 고객 경험 등 주요 혜택을 제공합니다.
Riskified (NYSE:RSKD) et Appriss Retail ont annoncé un partenariat stratégique pour lutter contre la fraude et les abus omnicanaux dans le commerce de détail. Cette collaboration intègre des données complètes sur les modèles d'achat des consommateurs à la fois dans les magasins physiques et sur les plateformes en ligne, offrant ainsi une protection en temps réel depuis le moment du paiement jusqu'à la post-livraison.
Le partenariat aborde le défi majeur de la fraude sur les retours, qui représente plus de 100 milliards de dollars de pertes pour les détaillants. En combinant leurs données et leur expertise, les entreprises visent à offrir des capacités de prévention de la fraude améliorées sur tous les canaux. Selon une recherche commandée par Riskified, les retours, remboursements et échanges coûtent aux détaillants 394 milliards de dollars sur les principaux marchés de l'e-commerce, avec seulement 30 % des commerçants ayant mis en œuvre des stratégies pour prévenir les retours frauduleux.
La solution offre des avantages clés tels que la protection omnicanale, une vue à 360 degrés de l'identité du client et des modèles d'achat, ainsi qu'une expérience client améliorée tout en maintenant des politiques de prévention de la fraude robustes.
Riskified (NYSE:RSKD) und Appriss Retail haben eine strategische Partnerschaft angekündigt, um omnichannel Betrug und Missbrauch im Einzelhandel zu bekämpfen. Die Zusammenarbeit integriert umfassende Daten zu den Konsumverhalten in physischen Geschäften und Online-Plattformen, und bietet einen Echtzeitschutz vom Checkout bis zur Nachbearbeitung.
Die Partnerschaft geht die erhebliche Herausforderung des Rückgabebetrugs an, der für Einzelhändler über $100 Milliarden an Verlusten ausmacht. Durch die Kombination ihrer Daten und Fachkenntnisse wollen die Unternehmen verbesserte Betrugspräventionsfähigkeiten über alle Kanäle hinweg bieten. Laut einer von Riskified in Auftrag gegebenen Studie kosten Rückgaben, Erstattungen und Umtausch Einzelhändler $394 Milliarden in wichtigen E-Commerce-Märkten, wobei nur 30 % der Händler Strategien umgesetzt haben, um betrügerische Rückgaben zu verhindern.
Die Lösung bietet wesentliche Vorteile, darunter omnichannel Schutz, einen 360-Grad-Blick auf die Identität des Kunden und das Kaufverhalten sowie eine verbesserte Kundenerfahrung bei gleichzeitiger Aufrechterhaltung robuster Betrugspräventionsrichtlinien.
- Strategic partnership combines data and expertise to enhance fraud prevention capabilities
- Solution addresses $100B+ market opportunity in retail fraud prevention
- Comprehensive integration of online and offline channel data to reduce operational costs
- Enhanced ability to prevent fraudulent returns while maintaining customer satisfaction
- None.
Insights
This strategic partnership between Riskified and Appriss Retail represents a significant advancement in retail fraud prevention technology. The integration addresses a critical
The solution's technological architecture leverages machine learning algorithms to analyze cross-channel consumer behavior patterns, creating a comprehensive fraud detection system that's particularly valuable given that only
The market impact potential is substantial - this represents the first truly integrated omnichannel solution for returns fraud prevention, which could significantly reduce operational losses and improve profit margins for retailers. The combination of Riskified's ecommerce fraud prevention expertise with Appriss Retail's returns authorization capabilities creates a powerful moat in the fraud prevention space.
The technical implementation of this partnership creates a unique competitive advantage through data synthesis capabilities. By combining Riskified's online fraud detection systems with Appriss Retail's in-store returns data, merchants gain access to previously impossible cross-channel fraud pattern detection. This solves a critical blind spot in retail operations where fraudsters exploit the disconnect between online and offline channels.
Key technological differentiators include:
- Real-time cross-channel data integration for immediate fraud detection
- Unified customer identity verification across all touchpoints
- Automated risk assessment for returns and claims processing
New partnership equips merchants with the ability to combat payments fraud and returns fraud and abuse across the entire customer journey
A new era in omnichannel fraud prevention
In today’s rapidly evolving retail landscape, ensuring a seamless in-store and online customer experience while safeguarding against returns fraud is paramount. Through this partnership, Riskified and Appriss Retail can leverage their combined data and expertise to deliver a solution that significantly enhances merchants’ ability to prevent fraud and policy abuse consistently across all channels, whether online or in-store, from purchase to return. By joining forces, the two companies have one of the most comprehensive views of consumer behavior available to the retail industry, providing an unparalleled resource for combating retail fraud and abuse.
Riskified and Appriss Retail are committed to pioneering smart solutions that address the evolving challenges of modern retail. By utilizing cutting-edge technology and data-driven insights, these industry leaders are setting a new standard in fraud prevention.
"The return and claim landscape is evolving quickly, and fraud and abuse continue to be significant challenges for merchants, hitting over
“As return and refund abuse continues to escalate, merchants today face the dual challenge of enhancing customer satisfaction while managing this significant risk. Our new partnership with Appriss Retail directly addresses this issue by offering, for the first time, true omnichannel fraud and policy abuse protection. This comprehensive offering seamlessly integrates online and offline channel data, streamlining workflows, reducing overhead costs, stemming losses, and providing a unique, unified view of customer interactions. We’re excited to leverage this partnership to deliver greater value and innovation to our clients,” said Eido Gal, CEO of Riskified.
Key benefits of the partnership:
- Omnichannel protection: By integrating Riskified and Appriss Retail capabilities, merchants can confidently prevent fraudulent returns and abusive claims regardless of whether they originated from an in-store or online purchase.
- 360-degree view: This joint solution will provide a unique, holistic understanding of a customer's identity and shopping patterns, stitching together consistent decisions across the customer journey and across all channels.
- Better customer experience: With an omnichannel view of the customer’s true identity, retailers can deliver superior experiences and robust policies with confidence, ultimately driving higher sales and maximizing profits.
According to new research from Opinium and Cebr, commissioned by Riskified, returns, refunds, and exchanges constitute a staggering
Additional details on the partnership are available at - www.riskified.com/lp/partner/appriss-retail/
About Riskified
Riskified (NYSE:RSKD) empowers businesses to unleash ecommerce growth by outsmarting risk. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists, and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified was named to CNBC's World’s Top Fintech Companies in 2024. Learn more at riskified.com.
About Appriss Retail
Appriss Retail provides retailers with protection against fraud and abuse for every transaction, no matter where it happens. With more than 20 years of retail data science expertise and experience, we’ve built a collective, omnichannel intelligence platform that is trusted by over 60 of the top 100 U.S. retailers, covering one-third of all
View source version on businesswire.com: https://www.businesswire.com/news/home/20250106409952/en/
Media Contacts
Matthew Boncosky
Ketner Group Communications for Appriss Retail
Matthew.Boncosky@ketnergroup.com
Kayla Perkins
5W Public Relations for Riskified
kperkins@5wpr.com
Source: Riskified
FAQ
What is the size of the returns fraud problem that RSKD's new partnership aims to address?
How many merchants currently have strategies to prevent fraudulent returns according to RSKD's research?
What are the main benefits of RSKD's partnership with Appriss Retail?
How does RSKD's new partnership solution differ from existing fraud prevention methods?
