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RingCentral, Inc. (symbol: RNG) is a leading provider in the Unified Communications as a Service (UCaaS) sector, offering businesses a seamless and secure way to manage voice, fax, text, and conferencing needs regardless of their size, location, device, or budget. Established in 2003, RingCentral has developed a robust cloud computing platform that ensures reliable and mission-critical business communications.
Unlike traditional phone companies, RingCentral delivers a flexible and easy-to-manage cloud communications solution that eliminates the need for on-premise phone systems and associated hardware. This allows businesses to easily set up, access, and control their communication services online or via a mobile device.
RingCentral's core product is the RingCentral MVP (Message, Video, Phone) solution, which integrates multiple communication methods into a single platform. Additionally, the company offers a cloud-based contact center solution and a stand-alone video meetings solution, as well as webinars.
Recent achievements include major partnerships and integrations with other cloud applications, further enhancing their service flexibility and scalability. The company’s financial health is underscored by consistent investments in their technology infrastructure, which has allowed them to provide a highly reliable and adaptable communication service.
RingCentral’s transformative approach has made it a significant player in modernizing business communications, moving companies away from outdated, on-premises systems to efficient, cloud-based solutions.
RingCentral UK Ltd., a subsidiary of RingCentral, Inc. (NYSE: RNG), has achieved the Cyber Essentials Plus certification from the UK's National Cyber Security Centre. This certification demonstrates the company's commitment to security and compliance following a thorough audit by NCC Group. It assures customers in both public and private sectors of RingCentral's robust cyber defenses. The certification is part of RingCentral's ongoing efforts to enhance trust and security in business communications, reflecting their dedication to high standards of operational practices and customer assurance.
Stack8 has partnered with RingCentral (NYSE: RNG) to deliver its Unified Communications as-a-Service (UCaaS) platform to enterprise customers globally. This collaboration will enable Stack8 to enhance its offerings by providing RingCentral Office®, which includes cloud-based messaging, video meetings, and a phone system. The partnership addresses the growing demand for flexible communication solutions in a hybrid work environment. Additionally, Stack8's Unified Communications Management Platform will integrate with RingCentral's Open Platform to provide customized solutions for businesses.
RingCentral (NYSE: RNG), a leader in cloud communications, has acquired DeepAffects, a pioneer in conversational intelligence using AI technology to enhance business conversations. This acquisition aims to improve RingCentral's video meeting solutions by incorporating emotion recognition, multi-speaker identification, and accent-aware speech recognition. The deal, closed in Q4 2020, is positioned to provide better user experiences during hybrid work conditions. Financial terms remain undisclosed, but no significant impact is anticipated for the year ending December 31, 2020.
RingCentral (NYSE: RNG) announced a significant deployment of its Unify Office solution by Atos SE, reaching over 30,000 employees across 20 countries. This collaboration aims to enhance remote workforce productivity by integrating cloud-based communications with Microsoft Teams. RingCentral's President, Anand Eswaran, emphasized the importance of flexible and reliable communication solutions for modern businesses. The deployment reflects the growing trend of digital transformation among leading enterprises and signifies RingCentral's role in providing essential tools for effective remote work.
RingCentral (NYSE: RNG) has launched RingCentral Glip™, a free video conferencing solution that integrates messaging, file sharing, and task management. Designed for the hybrid workforce, Glip Pro allows unlimited meeting durations and supports up to 100 participants. Key features include HD audio and video, integrated team messaging, cloud recording, and secure meeting controls. The service is compliant with CCPA and HIPAA, enhancing user trust. Glip Pro+ offers paid upgrades for larger meetings and advanced management tools, promoting productivity and collaboration in remote work environments.
RingCentral, Inc. (NYSE: RNG) has appointed Matthew Bishop as its new Chief Digital Officer. Bishop, with over 18 years of experience at Microsoft, will oversee the company’s digital strategy, aimed at enhancing operational efficiency amid evolving global business demands.
Anand Eswaran, RingCentral's president, emphasized the necessity for continuous transformation in the digital landscape. Bishop's role will include leveraging data and AI to improve customer engagements, marking a significant step towards modernizing the company's operations.
RingCentral (NYSE: RNG) announced that Pinnacle Renewable Energy (TSX: PL) has adopted RingCentral Office®, enhancing remote work with a unified communications solution. This shift was crucial for Pinnacle, given its multiple remote locations in the U.S. and Canada. The transition from a legacy phone system to RingCentral's platform resulted in a nearly 40% cost reduction for Pinnacle. Key benefits include multimodal communications, simplified administration, and improved sustainability, allowing Pinnacle to operate efficiently while adhering to its values.
RingCentral, Inc. (NYSE: RNG) announced that the San Francisco Symphony is utilizing RingCentral Video for virtual engagement and performances due to the COVID-19 pandemic. The Symphony is leveraging this platform for holiday-themed events, including interactive visits from musicians and a virtual tree lighting ceremony. This collaboration aims to maintain audience connection during a challenging time, highlighting the Symphony's innovative approach to digital engagement. The events will culminate with a virtual stream of the annual Deck the Hall event on December 5.
RingCentral and Vodafone Business have formed a strategic partnership to revolutionize business communications. This collaboration will introduce a co-branded, cloud-based service that combines RingCentral's expertise in Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) with Vodafone's global reach. The partnership aims to provide quick-to-deploy, scalable cloud services tailored for businesses of all sizes, enhancing remote work capabilities. Launching initially in the UK and expanding to Europe, this initiative marks a significant step in delivering next-generation communication solutions.
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