RingCentral Stock Price, News & Analysis

RingCentral (NYSE:RNG), a leader in AI-powered business communications, has appointed Vaibhav Agarwal as its new Chief Financial Officer, effective immediately. Agarwal, who joined RingCentral in 2016, succeeds Abhey Lamba, who will remain as Executive Advisor through 2025.

During his nine-year tenure at RingCentral, Agarwal served in key roles including Chief Accounting Officer, Chief Transformation Officer, and deputy CFO. He played a crucial role in scaling the company from $400 million to a $2.6 billion run-rate business. In his new role, Agarwal will oversee all financial functions, including financial planning, controllership, tax, treasury, corporate development, and investor relations.

RingCentral (NYSE: RNG) has announced a multi-year extension of its partnership with NiCE (Nasdaq: NICE), building on their decade-long collaboration since 2015. The renewed agreement focuses on marketing and selling RingCentral Contact Center™, powered by NiCE CXone Mpower.

Both companies are recognized leaders in their respective fields, with RingCentral leading in UCaaS and NiCE in CCaaS, each maintaining Leader positions in Gartner® Magic Quadrant™ for 10 consecutive years. The partnership extension emphasizes AI-powered customer experiences, integrated UCaaS and CCaaS solutions, and a reinvigorated channel partner ecosystem.

RingCentral (NYSE:RNG) reported strong Q2 2025 financial results, with total revenue increasing 5% year-over-year to $620 million. The company achieved significant milestones including GAAP operating margin of 6.0% and record free cash flow of $144 million.

Key highlights include subscription revenue growth of 6% to $599 million, ARR increase of 7% to $2.59 billion, and promotion of Vaibhav Agarwal to CFO. The company's AI initiatives showed strong traction, with AI Receptionist (AIR) tripling its customer base to over 3,000. RingCentral also extended its partnership with NiCE and paid down $105 million of debt while increasing its stock buyback authorization to $500 million.

For full-year 2025, RingCentral raised its GAAP operating margin guidance to 4.8-5.5% and increased free cash flow guidance to $515-520 million.

RingCentral (NYSE:RNG) has announced significant enhancements to its AI Receptionist (AIR) platform, including a new standalone version called AIR Everywhere™. The company has seen impressive growth, tripling its customer base to over 3,000 businesses in a single quarter.

Key updates include integration with Google Calendar and Microsoft Outlook for appointment booking, expanded language support (British and Australian English, Spanish, and French), and international expansion to the UK and Australia. AIR Everywhere™, starting at $59 monthly with 100 minutes, works with any phone system, both cloud and on-premises.

The platform has demonstrated significant impact, with one healthcare client reporting a 60% increase in new patient intakes, generating $1.7 million in additional revenue. The Detroit Pistons reported 20% daily work savings with AI-powered transcriptions and expects AIR to resolve 50% of calls.

RingCentral (NYSE:RNG) and AT&T (NYSE:T) have expanded their partnership by introducing new AI-powered solutions to the AT&T Office@Hand portfolio. The expansion includes Office@Hand Contact Center, powered by RingCX™, and Office@Hand RingSense, a conversational intelligence solution.

The Contact Center solution offers omnichannel capabilities across 20+ channels, including voice, email, webchat, SMS, WhatsApp, and Facebook, with built-in AI features for transcripts, call scoring, and analytics. RingSense provides post-call analysis tools including automatic transcripts, summaries, and sentiment analysis to enhance sales and support team performance.

This integration combines RingCentral's AI communications expertise with AT&T's network infrastructure, aiming to deliver enhanced customer experiences and operational efficiency for businesses of all sizes.

RingCentral (NYSE:RNG), a leader in AI-powered business communications, will release its Q2 2025 financial results on August 5, 2025 after market close.

The company will host a conference call at 2:00 PM PT (5:00 PM ET) to discuss the results. Investors can join via phone or access the live webcast through RingCentral's investor relations website. A replay will be available until August 12, 2025.

RingCentral (NYSE: RNG) announced the general availability of its AI Receptionist (AIR), now serving over 2,000 organizations. The AI-powered voice agent automatically handles inbound calls, answers customer questions, and manages call transfers using generative AI technology.

Key features include instant activation, custom greetings, spam call blocking, and new capabilities such as Spanish language support, call analytics, multi-location support, and HIPAA compliance. The system is priced at $39 per license, including 100 minutes of use, with additional minutes available through flexible bundles.

Customer results demonstrate significant operational benefits: Integral Recruiting Services reports 93% of incoming calls handled by AIR, saving $900 monthly; Big Think Capital replaced a $3,000/month receptionist while reallocating 10% of team time; and various businesses across healthcare, construction, real estate, and professional services report improved efficiency and cost savings.

RingCentral (NYSE:RNG) announced major innovations in customer experience technology at CCW Las Vegas '25, introducing Customer Journey Analytics and making AI Agent Assist generally available. The new analytics solution bridges the gap between UCaaS and CCaaS systems, providing complete visibility of customer interactions across platforms. Early adopters of AI Agent Assist report significant improvements, with call handling times reduced from 10 to 5 minutes and daily call volume doubled from 20 to 40 calls. The company also launched AI Interaction Analytics and Agent Screen Recording in beta. These tools provide sentiment analysis, predictive CSAT scores, and comprehensive agent workflow visibility. The integrated platform maintains conversation continuity across touchpoints, enables intelligent routing, and strengthens collaboration between front-line agents and back-office experts. RingCX is available through global service providers including AT&T, BT, MCM, Vodafone, and Zayo, with AT&T's offering scheduled for general availability in Q3'25.

RingCentral (NYSE: RNG), a leader in AI-powered business communications, has announced its participation in the upcoming BofA Securities 2025 Global Technology Conference. The company's management team will present on Tuesday, June 3, 2025, at 5:00 p.m. ET (2:00 p.m. PT). Investors and interested parties can access both the live webcast and replay of the presentation through RingCentral's investor relations website at ir.ringcentral.com.