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Ricoh Selects Rimini Street to Optimize and Secure its Oracle EBS and Oracle Database Instances

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Rimini Street announced that Ricoh Company has selected Rimini Support™ and Rimini Protect™ to optimize and secure its Oracle EBS and Oracle Database environments. Ricoh is transitioning from several Oracle products and chose Rimini Street for its high-quality support, cost savings, and security. Rimini Street's services provide real-time, zero-day vulnerability protection, reducing downtime and saving Ricoh substantial upgrade costs. This partnership aids Ricoh in maintaining business continuity and protecting sensitive data during its digital transformation.

Positive
  • Ricoh's selection of Rimini Street's services is expected to save hundreds of millions of yen in upgrade costs.
  • Rimini Support™ and Rimini Protect™ offer real-time, zero-day vulnerability protection, reducing downtime.
  • Rimini Street's services allow Ricoh to divert resources from major EBS upgrades, leading to significant cost savings.
  • Rimini Street provides comprehensive software maintenance, enhancing operational excellence and security.
  • Ricoh will benefit from Rimini Street's quick deployment of updates, minimizing implementation costs.
Negative
  • The transition from Oracle products poses a risk of disruption if not managed properly.
  • Relying on a third-party provider like Rimini Street could introduce potential dependency issues.
  • There is a risk that the expected cost savings and security benefits may not fully materialize.

Insights

Ricoh's decision to transition from Oracle products while leveraging Rimini Street's services has several implications for investors. First, opting for Rimini Support™ and Rimini Protect™ means Ricoh is aiming to significantly reduce operational costs. The mention of saving "hundreds of millions of yen" on upgrade costs and "several billion yen" by avoiding major upgrades is a strong indicator of ample cost savings. This financial prudence can free up resources for other strategic initiatives, potentially leading to enhanced shareholder value in the long term. Investors should also view Ricoh’s choice as a proactive move to maintain business continuity and operational efficiency, important for sustaining its competitive edge as it navigates through its digital transformation journey. By doing so, Ricoh ensures that it remains lean and agile in the face of evolving market demands and technological advancements.

Additionally, from a financial perspective, this move underscores a strategic shift in managing IT spend. Transitioning from Oracle products could indicate a broader trend of companies seeking to minimize dependencies on traditional ERP vendors, thus lowering long-term licensing and maintenance costs. It reflects a broader market trend where organizations are increasingly opting for third-party support solutions to optimize budgets and drive innovation. However, investors should consider the long-term impact of deviating from Oracle's ecosystem and the potential risks associated with this significant shift.

From a security perspective, Ricoh's move to adopt Rimini Protect™ for its Oracle EBS and Database instances is noteworthy. The emphasis on real-time, zero-day vulnerability protection means Ricoh is prioritizing robust security measures to safeguard critical data. Zero-day vulnerabilities refer to security flaws that are exploited by attackers before the vendor has issued a fix. By choosing Rimini Protect™, Ricoh ensures that it has a proactive defense mechanism in place to counter such threats, which is vital for maintaining the integrity of its sensitive information.

The commitment to 10-minute response times for Priority 1 cases and the delivery of Security Vulnerability Analysis Reports (SVARs) also stand out. This indicates a high level of security vigilance and a structured approach to threat management. For investors, this focus on security can translate to higher confidence in the company's data protection capabilities, potentially mitigating risks associated with data breaches and system downtimes. Such measures could enhance Ricoh's reputation and reliability among clients, which is beneficial for its overall market position and investor confidence.

However, it's important to balance this with the understanding that moving away from Oracle's native support might introduce unknown security challenges. Investors should monitor how effectively Rimini Street can address these potential gaps and how Ricoh’s IT team adapts to the new support paradigm.

Ricoh's strategy to pivot from its existing Oracle EBS and Database environments to a new ERP setup is a significant development. This move is reflective of a broader industry trend where organizations seek greater flexibility and cost efficiency by exploring alternatives to traditional ERP systems. For Ricoh, the choice to use Rimini Street's services as an interim solution ensures that their current operational workflows remain uninterrupted during the transition period.

This approach provides a clear signal to investors that Ricoh is methodically planning its ERP transformation to avoid potential downtime and operational risks. The collaboration with Rimini Street helps Ricoh maintain a steady state of operations while evaluating future ERP options that might better align with its evolving business needs. This is particularly important as ERP systems are integral to managing key business processes.

Additionally, the expertise that Rimini Street brings in maintaining and securing Ricoh’s legacy systems could offer valuable insights and lessons that Ricoh can leverage when implementing its new ERP system. Investors should view this as a strategically sound decision that balances the need for innovation with the necessity of maintaining operational stability. However, the eventual success of this transition will depend on Ricoh’s ability to integrate the new ERP system seamlessly and the long-term benefits it can derive from it.

Global leader of image processing chooses Rimini Support™ and Rimini Protect™ as it explores new ERP strategy independent of Oracle

LAS VEGAS--(BUSINESS WIRE)-- Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a Salesforce and AWS partner, today announced that Ricoh Company, Ltd., a global leader in image processing and digital transformation solutions, has selected Rimini Support™ and Rimini Protect™ to safeguard and optimize its existing Oracle EBS and Oracle Database environments, ensuring operational excellence and security as it explores its next-generation ERP strategy.

Ricoh Selects Rimini Street to Optimize and Secure its Oracle EBS and Oracle Database Instances (Graphic: Business Wire)

Ricoh Selects Rimini Street to Optimize and Secure its Oracle EBS and Oracle Database Instances (Graphic: Business Wire)

Ricoh Readies for Transformation Without Disruption

Ricoh currently runs its transactional processes using multiple instances of Oracle EBS and Oracle Database but has decided its long-term IT strategy includes a transition from several Oracle products.

Ricoh turned to Rimini Street for guidance on its approach for upholding operational excellence and the security and protection of sensitive data during its digital transformation.

“Since we had already decided to move off of Oracle, our priority was maintaining and securing our current systems, not upgrading them,” said Keisuke Hamanaka, deputy general manager of Process, IT and Data Management at Ricoh. “We made a comparative evaluation with other companies offering similar services and concluded that Rimini Street is the only partner that can support the Japanese market with the high-quality support and protection we need, at a price that aligns with our financial goals.”

A Powerful Combination of Rimini Support™ and Rimini Protect™ Leads to Significant Cost Savings and Peace of Mind for Ricoh

Facing the challenge of maintaining business continuity and protecting sensitive data while planning its next ERP move, Ricoh selected a powerful combination of Rimini Support to provide award-winning, comprehensive software maintenance services, and Rimini Street’s Advanced Application and Middleware Security (AAMS) for its Oracle EBS system, and Advanced Database Security (ADS) for its Oracle Databases. This approach provided Ricoh with real-time, zero-day vulnerability protection without extensive downtime, backed by global engineers with a deep bench of expertise to keep its Oracle systems running at full speed.

“Rimini Street offers an attractive service that has saved us hundreds of millions of yen in upgrade costs and staffs highly skilled support engineers who can cover major ERP and database systems and protect them too. We were able to divert resources from engaging in a major EBS upgrade, and save several billion yen at the same time,” Hamanaka said. “In addition to the tangible benefits of partnering with Rimini Street, these services give Ricoh peace of mind knowing we have dependable security around the critical data in our Oracle Databases that back up EBS.”

Rimini Protect: Proactive, Fast and Cost Effective

With the proactive, personalized software security services and solutions of Rimini Protect™, clients benefit from:

  • Protection against known and unknown threats and vulnerabilities
  • Fast deployment of Rimini Protect updates without any required code changes to the software being protected, minimizing implementation costs
  • 10-minute guaranteed response time for Priority 1 critical cases
  • Delivery of Security Vulnerability Analysis Reports (SVARs), Rimini Street’s intelligence reports that analyze reported security vulnerabilities with mitigation options and strategies

“As a trusted partner to thousands of organizations across the globe, we are proud to deliver a unique combination of end-to-end IT solutions for mission-critical systems that help achieve both short and long-term business and financial goals for our clients,” said Gabe Dimeligio, group vice president and general manager of Rimini Protect at Rimini Street. “We empower our clients to focus their resources on projects that strengthen their competitive stance in the market, backed by the security, support and quality Rimini Street is known for.”

To learn more about how Ricoh continues to benefit from its partnership with Rimini Street, click HERE.

Explore the full Rimini Street portfolio of ultra-responsive, trusted and proven support, managed services, security, integration, observability, professional services and Rimini ONE™ end-to-end outsourcing solutions for SAP, Oracle and Salesforce applications to support competitive advantage, profitability and growth.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,500 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook and LinkedIn. (IR-RMNI)

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “anticipate,” “believe,” “continue,” “could,” “currently,” “estimate,” “expect,” “future,” “intend,” “may,” “might,” “outlook,” “plan,” “possible,” “potential,” “predict,” “project,” “seem,” “seek,” “should,” “will,” “would” or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, adverse developments in and costs associated with defending pending litigation or any new litigation, including the disposition of pending motions to appeal and any new claims; additional expenses to be incurred in order to comply with injunctions against certain of our business practices and the impact on future period revenue and costs; changes in the business environment in which Rimini Street operates, including the impact of any recessionary economic trends and changes in foreign exchange rates, as well as general financial, economic, regulatory and political conditions affecting the industry in which we operate and the industries in which our clients operate; the evolution of the enterprise software management and support landscape and our ability to attract and retain clients and further penetrate our client base; significant competition in the software support services industry; customer adoption of our expanded portfolio of products and services and products and services we expect to introduce; our ability to sustain or achieve revenue growth or profitability, manage our cost of revenue and accurately forecast revenue; estimates of our total addressable market and expectations of client savings relative to use of other providers; variability of timing in our sales cycle; risks relating to retention rates, including our ability to accurately predict retention rates; the loss of one or more members of our management team; our ability to attract and retain additional qualified personnel, including sales personnel, and retain key personnel; challenges of managing growth profitably; our need and ability to raise additional equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth; risks associated with global operations; our ability to prevent unauthorized access to our information technology systems and other cybersecurity threats, protect the confidential information of our employees and clients and comply with privacy regulations; our ability to maintain an effective system of internal control over financial reporting; our ability to maintain, protect and enhance our brand and intellectual property; changes in laws and regulations, including changes in tax laws or unfavorable outcomes of tax positions we take, or a failure by us to establish adequate tax reserves; the impact of environmental, social and governance (ESG) matters; our credit facility’s ongoing debt service obligations and financial and operational covenants on our business and related interest rate risk, including uncertainty from the transition to SOFR or other interest rate benchmarks; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the amount and timing of repurchases, if any, under our stock repurchase program and our ability to enhance stockholder value through such program; uncertainty as to the long-term value of Rimini Street’s equity securities; catastrophic events that disrupt our business or that of our clients; and those discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on May 2, 2024, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

© 2024 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

Janet Ravin

VP, Global Communications

Rimini Street, Inc.

+1 702 285-3532

pr@riministreet.com

Source: Rimini Street, Inc.

FAQ

Why did Ricoh choose Rimini Street for its Oracle EBS and Oracle Database environments?

Ricoh chose Rimini Street for its high-quality support, cost savings, and enhanced security capabilities.

What benefits does Rimini Support™ and Rimini Protect™ provide to Ricoh?

Rimini Support™ and Rimini Protect™ offer real-time, zero-day vulnerability protection, cost savings, and operational excellence for Ricoh's Oracle systems.

How much cost savings is Ricoh expecting from using Rimini Street services?

Ricoh expects to save hundreds of millions of yen in upgrade costs by using Rimini Street's services.

What challenges is Ricoh facing with its current Oracle EBS and Oracle Database environments?

Ricoh is facing the challenge of maintaining business continuity and protecting sensitive data while planning its next ERP move.

What is the significance of zero-day vulnerability protection for Ricoh?

Zero-day vulnerability protection is important for Ricoh to safeguard its systems from unknown threats without extensive downtime.

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