Americanas Selects Rimini Street to Run and Manage its SAP Landscape and Build and Operate a New SAP Center of Excellence
Rimini Street, a global provider of enterprise software support, has been selected by Brazilian retailer Americanas to manage its SAP landscape and establish a new SAP Center of Excellence (CoE). This decision aims to enhance operational efficiencies and competitive advantage across Americanas' corporate, e-commerce, and logistics platforms, encompassing over 1,600 stores. Rimini Street will oversee SAP ECC 6, S/4HANA, and RISE platforms, implementing optimized processes, support tools, and governance strategies. The partnership is expected to enable Americanas' IT team to focus on innovative customer engagement initiatives, thereby driving improved operational, competitive, and financial results.
- Americanas selected Rimini Street for managing and improving their SAP landscape.
- Rimini Street's proven processes and tools are expected to drive operational efficiencies for Americanas.
- Implementation of new governance strategies, optimized processes, and improved quality control.
- Building and operating a new SAP Center of Excellence (CoE) for Americanas.
- Enhanced support tools and tightened security measures.
- Potential reduction in operating costs and labor time.
- Focus on long-term planning and strategic vision.
- Americanas' IT team can focus on customer engagement and innovative shopping experiences.
- Potential risk of dependency on a third-party for critical SAP system management.
- Any disruption or failure in Rimini Street's services could severely impact Americanas' operations.
- Transition period may involve initial costs and adjustments which might affect short-term financial performance.
Insights
This partnership between Americanas and Rimini Street signals a significant shift in the retailer's IT strategy, particularly in how it manages its SAP systems. Rimini Street's expertise in third-party support for SAP and Oracle software suggests Americanas is looking for cost-effective, reliable and efficient management of its complex SAP landscape. The creation of a new SAP Center of Excellence (CoE) will likely enhance operational efficiency and system governance.
For investors: This collaboration can lead to improved uptime, faster issue resolution and more robust infrastructure. In the short term, the focus on operational efficiency could reduce downtime and operational costs. In the long term, the optimized SAP landscape can support Americanas' growth and innovation, providing a competitive edge in the retail market. This strategic move aligns with industry trends where companies outsource IT management to focus on core business activities.
Rating: 1 (Positive)
Americanas' decision to collaborate with Rimini Street for comprehensive SAP management reflects a broader trend in retail towards digital transformation and leaner operations. By offloading SAP system management to a specialized third party, Americanas can redirect its internal IT resources towards more strategic initiatives, such as enhancing customer engagement and optimizing the omni-channel experience.
For investors: This initiative can drive better financial performance through cost optimization and operational efficiency. The move indicates Americanas' commitment to leveraging technology to stay competitive in a challenging retail environment. It also demonstrates a proactive approach to solving recurring IT issues, which can lead to sustained long-term gains in productivity and customer satisfaction.
Rating: 1 (Positive)
Rimini Street provides Brazilian retailer, Americanas, with proven processes and tools and leading SLAs to drive operational efficiencies across SAP ECC 6, S/4HANA and RISE platforms, enabling competitive advantage and business results
Americanas Selects Rimini Street to Run and Manage its SAP Landscape and Build and Operate a New SAP Center of Excellence (Graphic: Business Wire)
“Choosing Rimini Street’s premium services is part of our strategy to seek partners who can strengthen our environments and allow us to increase operational efficiency and robustness, with continuous improvements. We count on Rimini Street to undertake relevant activities and contribute to our strategic vision and long-term planning. This aligns with Americanas’ execution discipline, which is part of our DNA: with clear guidelines, we have the capacity to implement quickly,” says Sérgio Barros, CTO of Americanas. “Partnering with Rimini Street, we can shift the focus of our internal IT team from day-to-day governance, management and operation of our SAP systems to developing ways to engage our customers through new and innovative shopping experiences.”
Partnered to Improve Competitive Advantage and Efficiency
Americanas aims to meet the consumption demands of Brazilian families in a simple, uncomplicated way. Its sales strategy leverages an omni-channel sales model that includes an extensive network of physical stores spread across more than 800 cities across the country to the Americanas app, offering a unique and convenient experience.
“One of the key reasons we sought out Rimini Street was to strengthen our IT processes, and ensure we are not only following best practices, but creating long-lasting solutions that help us achieve our goals of improved operational, competitive and financial results,” said Barros. “For example, instead of wasting labor, time and cost addressing recurring issues again and again, the expert engineers of Rimini Street help us identify the root cause of recurring issues and fix them once - permanently and efficiently.”
Rimini Street Builds and Operates a New SAP Center of Excellence
The Americanas IT infrastructure is powered by a robust SAP ERP, digital commerce, advertising and financial services platform. To support their current and future operational needs, Americanas will require extreme agility and robustness across its entire mission-critical SAP landscape that cover SAP ECC 6, S/4HANA and RISE platforms.
Rimini Street is helping Americanas meet these needs and ensure high availability of SAP system functionality with a focused, experienced Rimini Street team who is implementing and executing new governance across the SAP landscape with the building and operation of a new SAP Center of Excellence (SAP CoE). This implements new oversight governance procedures, clearer operating strategies, optimized processes, more efficient support tools, tightened security, process monitoring, improved quality control and a more aggressive focus on operating cost reduction.
“Today, more than ever, retailers and other organizations are under pressure to rethink how their current IT infrastructure meets their current and future needs for operational flexibility and IT labor, time and cost optimization that will enable improved competitive and operational results,” said Edenize Maron, group vice president, Rimini Street,
Explore the full Rimini Street portfolio of ultra-responsive, trusted and proven support, managed services, security, integration, observability, professional services and Rimini ONE™ end-to-end outsourcing solutions for SAP, Oracle, Salesforce and VMware applications to support competitive advantage, profitability and growth.
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,500 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook and LinkedIn. (IR-RMNI)
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Janet Ravin
VP, Global Communications
Rimini Street, Inc.
+1 702 285-3532
pr@riministreet.com
Source: Rimini Street, Inc.
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