Regions Bank Launches Disaster-Recovery Financial Services Following March 14, 15 Tornadoes

Rhea-AI Summary

Regions Bank has announced disaster-recovery financial services for communities affected by tornadoes that hit the Midwest and Southeast on March 14-15, 2025. The bank is offering several temporary relief measures including:

• Waived ATM surcharges for non-Regions customers in impacted areas (March 20-27, 2025)
• No check-cashing fees for FEMA-issued checks
• Personal and business loan payment assistance
• Credit card payment deferrals
• Business loan payment deferrals up to 90 days (until June 19, 2025)
• Penalty-free CD withdrawals
• 0.50% interest rate discounts on new personal unsecured loans and non-business auto loans

The services are available in affected areas across Alabama, Arkansas, Illinois, Indiana, Louisiana, Mississippi and Missouri, with potential expansion based on damage assessments.

Positive

• Offering comprehensive disaster relief financial services across 7 states
• 0.50% interest rate discount on new personal unsecured loans and auto loans
• 90-day business loan payment deferral option

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• None.

Bankers available to provide customized support for consumers and businesses.

BIRMINGHAM, Ala.--(BUSINESS WIRE)-- Regions Bank on Thursday announced a series of disaster-recovery financial services designed to help people and businesses impacted by severe storms and tornadoes that swept through much of the Midwest and Southeast on March 14 and 15.

“Our teams have experience serving communities in good times and bad, and in addition to the options we’re announcing today, we’re also ready to listen to your unique needs and see where we can help,” said John Jordan, head of Retail for Regions Bank. “Our hearts are with everyone impacted, and we are here to support people, families and businesses as recovery moves forward.”

Areas covered by these offers include several communities² in Alabama, Arkansas, Illinois, Indiana, Louisiana, Mississippi and Missouri. Additional communities may be added pending further damage assessments. Special options available for a limited time in affected communities include:

• Regions Mortgage Disaster Relief Purchase and Renovation loan programs.¹
• Regions will waive ATM surcharges for non-Regions customers using Regions ATMs in the impacted areas² for seven days beginning March 20, 2025.
• Non-Regions ATM fees will be waived when Regions customers use other banks’ ATMs in the impacted areas² for at least seven days beginning March 20, 2025. (Note: Fees charged by other banks or ATM owners may still apply.)
• No check-cashing fees will be charged for FEMA-issued checks when cashed in a Regions branch.³
• Personal and business loan payment assistance is available.⁴
• Payment deferrals are available for current credit card holders.⁴
• Business loan payment deferrals of up to 90 days are available, expiring June 19, 2025. ⁴
• One penalty-free CD withdrawal is available upon request (unless within seven days of issuance or renewal) for up to 90 days, expiring June 19, 2025.
• An interest rate discount of up to 0.50% on new personal unsecured loans when customers in impacted areas apply in a branch or by phone⁵. The offer is available for up to 90 days, expiring June 19, 2025.
• An interest rate discount of up to 0.50% on non-business auto loans when customers in impacted areas apply in-branch or by phone⁶. The offer is available for up to 90 days, expiring June 19, 2025.
• Customer Assistance:
  - For help with personal loans, credit cards, lines of credit, mortgage or home equity line of credit: 1-800-221-7471
  - For help with any other banking need: 1-800-411-9393

Customers are also encouraged to visit Regions Bank’s online Disaster Relief Center at www.regions.com/DisasterRelief, as well as Regions’ Customer Assistance Program at www.regions.com/help/customer-assistance-program, for timely information on financial recovery programs, loan assistance resources, and more.

“We are committed to the success of our customers and communities, especially during a time of rebuilding and recovering,” said Steve Nivet, Retail Service and Performance executive for Regions’ branch network. “Whether it is through your local Regions branch, by calling our Contact Centers, or visiting regions.com, we are here to connect you with what you need.”

Another way Regions serves is by helping people and businesses stay informed and safe from fraud. Scammers use natural disasters to get into the accounts of people who need help. Regions Bank provides tips to help keep your money safe.

About Regions Financial Corporation

Regions Financial Corporation (NYSE:RF), with $157 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,250 banking offices and more than 2,000 ATMs. Regions Bank is an Equal Housing Lender and Member FDIC. Additional information about Regions and its full line of products and services can be found at www.regions.com.

¹ All loans and lines of credit are subject to terms and conditions, fees, documentation requirements, and credit approval.
² Offers are available for a limited time and only to individuals and businesses affected by the March 14-15 tornadoes in the following ZIP codes. Other ZIP codes may be added to this list based on updated storm surveys and damage reports: 35014, 35040, 35045, 35115, 35160, 35183, 35458, 35462, 35466, 35648, 36005, 36079, 36081, 36256, 36750, 36758, 36853, 36861, 38744, 38745, 38748, 38754, 38765, 38901, 38917, 38925, 38929, 38930, 38943, 38954, 39038, 39159, 39168, 39330, 39347, 39348, 39421, 39422, 39427, 39428, 39429, 39474, 39479, 39482, 39483, 39641, 39643, 39648, 39652, 39656, 39657, 39667, 47501, 47564, 47567, 47598, 47639, 47648, 47649, 47660, 47670, 61813, 61929, 61938, 62002, 62035, 62233, 62258, 62280, 62288, 62293, 62447, 62832, 62888, 62972, 62985, 62994, 62995, 63005, 63006, 63010, 63012, 63016, 63017, 63023, 63031, 63032, 63033, 63034, 63038, 63039, 63042, 63043, 63044, 63050, 63051, 63052, 63055, 63069, 63089, 63125, 63129, 63146, 63386, 63620, 63636, 63638, 63645, 63775, 63776, 63827, 63857, 63876, 63901, 63935, 63937, 63939, 63941, 63945, 63957, 63965, 65401, 65409, 65559, 65609, 65626, 70444, 71254, 71722, 71858, 71923, 72006, 72075, 72104, 72112, 72413, 72415, 72422, 72435, 72444, 72450, 72451, 72455, 72458, 72459, 72460, 72462, 72466, 72469, 72473, 72476, 72478, 72482, 72501, 72513, 72517, 72521, 72533, 72536, 72542, 72556, 72564, 72569, 72584. Offers may be subject to other exclusions and restrictions and are subject to change without notice. All loans and lines, deferrals, extensions, or forbearances may be subject to required documentation and credit approval. Residency restrictions may apply. Special loan interest rates may be determined by applicant’s credit profile and may not extend to products offered by third parties, such as Avant.
³ The FEMA no-check-cashing fee offer is available only to Regions customers; if you are not a Regions customer, you must enroll in Now Banking. No checking account is required to enroll in Now Banking. Regions reserves the right to refuse to cash any check.
⁴ May be subject to credit approval. Interest will continue to accrue during the period that the payment is skipped or deferred. For installment loans, deferring or skipping payment may extend the maturity of your loan but will not automatically extend any optional insurance. Forbearances, skipped payments and deferrals (a) may vary by customer, (b) postpone – rather than forgive – certain payment obligations and (c) may require payment in full of the postponed payments at the end of the forbearance or deferral period, in addition to any other amounts that come due, unless you make other arrangements with Regions to resolve the delinquency.
⁵ New personal unsecured loan and new auto loan rate discounts may not be combined with other special offers or discounts.
⁶ Auto loan rate discount of up to 0.50% includes 0.25% disaster relief rate discount with an additional 0.25% rate discount when you enroll in auto debit payments from an existing Regions checking account. Auto loan rate discounts cannot be combined with other special offers or discounts.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250320531853/en/

Media Contact:

Ashley Foster

Regions Bank



Regions News Online: regions.doingmoretoday.com

Regions Bank Media Line: (205) 264-4551

Source: Regions Financial Corporation

FAQ

What financial relief is Regions Bank (RF) offering for tornado victims in March 2025?

Regions is offering ATM fee waivers, FEMA check-cashing with no fees, loan payment assistance, credit card payment deferrals, and 0.50% interest rate discounts on certain new loans until June 19, 2025.

How long will Regions Bank (RF) waive ATM fees for tornado-affected areas?

Regions will waive ATM surcharges for 7 days, from March 20-27, 2025, in impacted areas.

Which states are eligible for Regions Bank's (RF) disaster relief program in March 2025?

The program covers affected communities in Alabama, Arkansas, Illinois, Indiana, Louisiana, Mississippi and Missouri.

What is the duration of Regions Bank's (RF) business loan payment deferral program?

Business loan payment deferrals are available for up to 90 days, expiring June 19, 2025.