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LexisNexis Risk Solutions released its biannual Cybercrime Report for January to June 2020, noting significant changes due to the COVID-19 pandemic. While overall global attack volumes declined, transaction volumes rose by 37% to over 22.5 billion, with 66% from mobile devices. The U.S. saw a 33% decrease in human-initiated attacks but remains a hub for automated bot attacks, impacting mainly financial services and media industries. The report highlights a networked fraud expediting $27.9 million in losses across several retailers, emphasizing the evolving cyber threat landscape.

LexisNexis Risk Solutions released a study examining U.S. consumer auto insurance shopping behavior. The survey, involving over 2,000 policyholders, found that 74% want more communication from their insurers beyond renewal notices. Despite this, only 46% reported any outreach from their carriers during the policy term. Key insights suggest that policyholders prefer email communication, with 90% favoring it. Additionally, knowing major life events could enhance engagement, as half of those affected by such events reconsidered their insurance choices. The study emphasizes the need for insurers to tailor their outreach strategies to retain customers.

On August 24, 2020, LexisNexis Risk Solutions appointed Jay Sultan as vice president of strategy for its healthcare division. Sultan, a seasoned expert with over 20 years in healthcare IT and analytics, will oversee strategy development and partnerships aimed at scaling the business. He has previously advised numerous health plans and delivery systems and held leadership roles at major firms including Cognizant and TriZetto. Sultan emphasized the potential of LexisNexis's data resources to transform the healthcare landscape.

The Health Care business of LexisNexis Risk Solutions announced that Todd Garlitz has joined its leadership team to enhance marketing activities. Reporting to Josh Schoeller, CEO of Health Care, Garlitz brings over 23 years of experience from various roles in healthcare marketing. His previous positions include leadership roles at RelayHealth and Thomson Reuters Healthcare. Garlitz aims to drive revenue and profit growth through targeted marketing strategies. LexisNexis Risk Solutions is part of RELX, focusing on data-driven insights across multiple industries.

LexisNexis Risk Solutions is now a member of the Patient ID Now coalition, which aims to enhance patient identification across healthcare systems. This coalition seeks to advance a nationwide strategy for accurate patient matching by advocating for the removal of section 510 from the Labor-HHS-Education appropriations bill. LexisNexis offers its LexID for Healthcare solution to combat interoperability challenges, reduce duplicate records, and ensure patient safety. The initiative is critical as it addresses inaccuracies that can lead to incorrect treatment and improves overall healthcare efficiency.

LexisNexis Risk Solutions has released its U.S. Auto Insurance Trends Report, highlighting significant data trends in the auto insurance sector based on 2019 data. The report reveals a 20% increase in major speeding violations since 2015, peaking at 25% nationally. It identifies generational effects on violations, with Millennials responsible for 55% of incidents. Vehicle data indicates that 76% of vehicles have advanced driver-assistance systems, influencing insurance pricing. The report emphasizes the need for insurers to adopt technology to enhance customer service in a changing market, driven by factors like COVID-19.

LexisNexis® Risk Solutions, part of RELX, has appointed Josh Schoeller as CEO of its Health Care analytics division. Schoeller, a key executive since 2013, previously held roles including senior vice president and general manager for Health Care. His experience spans over 25 years in data management and analytics, with a focus on delivering innovative solutions to health organizations. Under his leadership, the unit aims to enhance care delivery while optimizing costs through actionable analytics.

On July 24, 2020, LexisNexis Risk Solutions launched Telematics OnDemand, a solution enabling U.S. auto insurers to access telematics data in near-real time for better pricing and underwriting. This innovation allows insurers to offer personalized pricing and potential immediate discounts, enhancing consumer engagement. Telematics OnDemand integrates data from major automakers and provides a platform for insurers to utilize driving behavior insights effectively, improving loss ratios and customer retention.