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Most On-time Airlines and Airports of 2023 Unveiled by Cirium

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Delta Air Lines (DL) wins Cirium's 2023 Platinum Award for global operational excellence. Avianca Airlines (AV) emerges as the global leader in punctuality. Delta tops North America, with Iberia Express leading in Europe, Copa in Latin America, ANA in Asia Pacific, and Oman Air in the Middle East and Africa. Safair is the leading low-cost carrier. Minneapolis St. Paul International Airport is the top global airport performer in 2023.
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Operational excellence in the airline industry, as highlighted by the Cirium On-Time Performance Review, is a critical factor influencing customer satisfaction, brand reputation and operational costs. Airlines and airports that consistently achieve high punctuality rates can gain a competitive advantage, potentially attracting more customers and fostering loyalty. Efficient operations can also lead to cost savings by minimizing delays, which are often associated with increased fuel consumption, crew expenses and potential penalty fees.

For investors, these performance metrics can be indicative of an airline's operational efficiency and management effectiveness. Delta Air Lines' continued recognition for operational excellence could be a positive signal for its operational strategy's robustness, possibly translating into better financial performance and stability. Avianca Airlines' top ranking in global punctuality may similarly reflect strong operational management, which could be a factor in investment considerations for the airline or the region.

Furthermore, the performance of airports like Minneapolis St. Paul International Airport, which leads in on-time departures, can influence the choice of airlines for hubs and routes, impacting airline profitability and airport revenues. These operational metrics can be a valuable tool for investors to assess the reliability and potential growth of airlines and the airports they operate from.

Airlines with high on-time performance can often command premium pricing and higher load factors, directly impacting the top and bottom lines. For Delta Air Lines, the recognition could lead to increased ticket sales and potentially higher market share in North America. As the airline industry recovers from the pandemic, operational excellence might become an even more significant differentiator as consumers become more selective.

From a financial perspective, operational efficiency ties directly to reduced costs and potentially higher profit margins. Airlines that minimize disruptions and delays can lower the costs associated with rebooking passengers, issuing refunds and paying for accommodations. This efficiency can lead to improved financial outcomes, which may be reflected in the airlines' quarterly and annual financial statements.

Investors might view such awards and recognitions as indicators of a well-managed company, which could influence stock valuations. However, it's essential to consider the broader economic context, including fuel prices, labor costs and geopolitical issues, when evaluating the long-term financial impact of operational performance on airlines and airports.

The Cirium On-Time Performance Review serves as a benchmarking tool for the aviation industry, providing insights into the operational performance of airlines and airports worldwide. Consistently high performers like Delta Air Lines and Avianca Airlines demonstrate the effectiveness of their operational strategies and investment in technology and infrastructure.

Operational excellence is not only a reflection of an airline's punctuality but also its ability to manage complex logistics and adapt to unforeseen circumstances. Airlines that invest in advanced scheduling systems, predictive maintenance and employee training are likely to outperform their peers in this metric.

For stakeholders, including investors and airline management, these performance indicators can inform decisions on route planning, fleet expansion and strategic partnerships. The ripple effect of operational efficiency can extend to tourism, business travel and cargo transport, making these metrics significant beyond the aviation sector.

Delta Air Lines celebrates its third consecutive year as Cirium’s Platinum Award winner for global operational excellence.

Avianca Airlines emerges as the global leader in punctuality.

Delta Air Lines also comes out on top in North America, with Iberia Express leading in Europe, Copa in Latin America, ANA in Asia Pacific, and Oman Air in the Middle East and Africa. Safair triumphs as the leading low-cost carrier.

Minneapolis St. Paul International Airport stands out as the top global airport performer in 2023.

LONDON--(BUSINESS WIRE)-- In an industry synonymous with operational complexity, Cirium, the world's most trusted source of aviation analytics, today announces its much-anticipated 2023 On-Time Performance Review that celebrates operating excellence. This year's winners, hailing from every corner of the globe, have not only risen to the occasion but have set new benchmarks in operational performance and punctuality.

Cirium releases its 2023 annual On-Time Performance Review (Photo: Business Wire)

Cirium releases its 2023 annual On-Time Performance Review (Photo: Business Wire)

Delta Air Lines has been honored with the Cirium Platinum Award for the third year running, a demonstration of its commitment to operational performance and minimizing passenger disruption.

Along with Delta winning the Cirium Platinum Award, the airline also topped the rankings for being the most on-time airline in North America. The coveted position of the most on-time Global airline went to Avianca Airlines, based in Bogota, Columbia. The winners in the other regions are ANA for Asia Pacific, Oman Air for the Middle East and Africa, Copa in Latin America, and Iberia Express in Europe. Safair was the leading low-cost carrier and Minneapolis St. Paul International Airport was the top airport performer globally. More in-depth results are available below and will also appear at www.cirium.com.

An on-time flight is defined as a flight that arrives within 15 minutes of the scheduled gate arrival. For an airport, it is defined as departing within 15 minutes of its scheduled departure.

Jeremy Bowen, CEO of Cirium, remarks, "It's incredible to witness Delta Air Lines winning its third consecutive Platinum Award and topping the North American Category. Other airline and airport winners steered through the year's operational hurdles with exceptional performance. Their relentless pursuit of efficiency and punctuality is commendable as we venture into 2024, a year brimming with promise for the aviation sector."

Now in its 15th year, the Cirium On-Time Performance program continues to meticulously monitor global airline operational performance. Our extensive and unbiased data, derived from over 600 real-time information sources, is essential for industry stakeholders. Our data encompasses airlines, airports, global distribution systems, civil aviation authorities, and more, ensuring a comprehensive and neutral perspective.

Cirium is continuing to lead the way, worldwide, in monitoring aviation on-time performance in the New Year, as the industry adjusts to post-pandemic norms. The company’s data and analytics are designed to provide industry stakeholders with a neutral, third-party perspective, based on the widest and deepest pool of information collected and curated from more than 600 sources of real-time flight information.

These include the airlines themselves, airports, global distribution systems, positional data, civil aviation authorities, air navigation service providers, proprietary data partnerships and the internet. Cirium’s on-time performance data is backed by a completely independent board of advisors, comprised of industry experts with an unbiased view of the aviation sector. The board’s oversight ensures accuracy and proper representation of all the information the company presents.

The results for 2023 for the top 5 performers in all categories include the following:

Global airline leaders were:

Airline

On time ranking

On time arrival

Total flights

Avianca Airlines (AV)

1

85.73%

213,039

Azul Airlines (AD)

2

85.51%

310,972

Qatar Airways (QR)

3

85.11%

183,090

Delta Air Lines (DL)

4

84.72%

1,635,486

Iberia (IB)

5

84.38%

170,750

The top performing global airports of 2023 were:

Airport

On time ranking

On time departure

Total flights

Minneapolis-St. Paul International Airport (MSP)

1

84.44%

289,817

Rajiv Gandhi International Airport (HYD)

2

84.42%

168,426

Kempegowda International Airport (BLR)

3

84.08%

237,461

El Dorado International Airport (BOG)

4

84.01%

292,486

Salt Lake City International Airport (SLC)

5

83.99%

226,705

In North America the leading airlines were:

Airline

On time ranking

On time arrival

Total flights

Delta Air Lines (DL)

1

84.72%

1,635,486

Alaska Airlines (AS)

2

82.25%

404,925

American Airlines (AA)

3

80.61%

1,998,844

United Airlines (UA)

4

80.04%

1,513,432

Southwest Airlines (WN)

5

76.26%

1,459,926

In Europe the leading airlines were:

Airline

On time ranking

On time arrival

Total flights

Iberia Express (I2)

1

84.58%

40,985

Iberia (IB)

2

84.38%

170,750

Austrian Airlines (OS)

3

82.99%

113,587

LOT Polish Airlines (LO)

4

82.83%

96,112

Norwegian Air Shuttle (DY)

5

82.75%

82,791

In Latin America the leading airlines were:

Airline

On time ranking

On time arrival

Total flights

Copa Airlines (CM)

1

89.46%

115,657

Avianca Airlines (AV)

2

85.73%

213,039

Azul Airlines (AD)

3

85.51%

310,972

LATAM Airlines (LA)

4

84.00%

508,721

Caribbean Airlines (BW)

5

81.73%

26,644

In Asia Pacific the leading airlines were:

Airline

On time ranking

On time arrival

Total flights

All Nippon Airways (NH)

1

82.75%

302,279

Japan Airlines (JL)

2

82.58%

308,302

Thai AirAsia (FD)

3

82.52%

113,871

IndiGo (6E)

4

82.12%

678,446

Air New Zealand (NZ)

5

79.68%

175,876

In the Middle East and Africa the leading airlines were:

Airline

On time ranking

On time arrival

Total flights

Oman Air (WY)

1

92.53%

45,908

Safair (FA)

2

92.36%

55,444

Royal Air Jordanian (RJ)

3

87.51%

32,706

Qatar Airways (QR)

4

85.11%

183,090

Etihad Airways (EY)

5

82.90%

65,376

The leading low-cost carriers were:

Airline

On time ranking

On time arrival

Total flights

Safair (FA)

1

92.36%

55,444

Azul Airlines (AD)

2

85.51%

310,972

Hong Kong Express (UO)

3

85.23%

23,761

Jetstar Japan (GK)

4

84.60%

33,932

Iberia Express (I2)

5

83.58%

40,985

The full 2023 On-Time Performance Review is available for download at Cirium.com/on-time-performance

About Cirium

Cirium is the world’s most trusted source of aviation analytics. Through powerful data and analytics, coupled with decades of industry experience, Cirium is enabling airlines, airports, travel companies, aircraft manufacturers, and financial institutions, amongst others, to make intelligent and informed decisions that improve operations, grow revenues, and enhance customer experiences.

Cirium is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. The shares of RELX PLC are traded on the London, Amsterdam and New York Stock Exchanges using the following ticker symbols: London: REL; Amsterdam: REN; New York: RELX.

For further information please follow Cirium updates on LinkedIn or visit www.cirium.com.

media@cirium.com

Source: Cirium

FAQ

What award did Delta Air Lines win in 2023?

Delta Air Lines (DL) won Cirium's 2023 Platinum Award for global operational excellence.

Which airline emerged as the global leader in punctuality?

Avianca Airlines (AV) emerged as the global leader in punctuality.

Who are the top airline performers in North America, Europe, Latin America, Asia Pacific, and the Middle East and Africa?

Delta tops North America, Iberia Express leads in Europe, Copa in Latin America, ANA in Asia Pacific, and Oman Air in the Middle East and Africa.

Which airline is the leading low-cost carrier?

Safair is the leading low-cost carrier.

Which airport is the top global performer in 2023?

Minneapolis St. Paul International Airport is the top global airport performer in 2023.

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