RADCOM Selected by Norlys (Telia Mobil Danmark A/S) to Monitor its 5G and 4G Networks
RADCOM (NASDAQ: RDCM) has secured a new multi-year contract with Norlys, owner of Telia Denmark, to implement RADCOM ACE for monitoring customer experiences across 5G and 4G networks throughout Denmark. The solution will provide end-to-end monitoring from radio access network (RAN) to core, delivering vendor-agnostic insights through a unified 'single pane of glass' interface.
Following Norlys' acquisition of Telia Denmark in April 2024, the partnership aims to strengthen Norlys' position as a leading mobile operator in Denmark. RADCOM's automated assurance solution, enhanced by AI and machine learning, will enable faster issue resolution, optimize engineering resources, and ensure proactive maintenance of service quality. The system integrates with other platforms to improve customer experience management while reducing operational costs.
RADCOM (NASDAQ: RDCM) ha ottenuto un nuovo contratto pluriennale con Norlys, proprietario di Telia Denmark, per implementare RADCOM ACE per il monitoraggio dell'esperienza cliente attraverso le reti 5G e 4G in tutto il Danimarca. La soluzione offrirà un monitoraggio end-to-end dalla rete di accesso radio (RAN) al core, fornendo informazioni indipendenti dal fornitore attraverso un'interfaccia unificata 'single pane of glass'.
Con l'acquisizione di Telia Denmark da parte di Norlys ad aprile 2024, la partnership mira a rafforzare la posizione di Norlys come operatore mobile di punta in Danimarca. La soluzione di assicurazione automatizzata di RADCOM, potenziata da AI e machine learning, consentirà una risoluzione più rapida dei problemi, ottimizzerà le risorse ingegneristiche e garantirà una manutenzione proattiva della qualità del servizio. Il sistema si integra con altre piattaforme per migliorare la gestione dell'esperienza cliente riducendo al contempo i costi operativi.
RADCOM (NASDAQ: RDCM) ha asegurado un nuevo contrato por varios años con Norlys, propietario de Telia Denmark, para implementar RADCOM ACE para monitorear las experiencias de los clientes a través de redes 5G y 4G en toda Dinamarca. La solución proporcionará monitoreo de extremo a extremo desde la red de acceso radioeléctrico (RAN) hasta el núcleo, ofreciendo información independiente del proveedor a través de una interfaz unificada de 'single pane of glass'.
Tras la adquisición de Telia Denmark por parte de Norlys en abril de 2024, la asociación tiene como objetivo fortalecer la posición de Norlys como operador móvil líder en Dinamarca. La solución de aseguramiento automatizado de RADCOM, potenciada por IA y aprendizaje automático, permitirá una resolución más rápida de problemas, optimizando los recursos de ingeniería y garantizando un mantenimiento proactivo de la calidad del servicio. El sistema se integra con otras plataformas para mejorar la gestión de la experiencia del cliente mientras reduce costos operativos.
RADCOM (NASDAQ: RDCM)은 Norlys와 새로운 다년 계약을 체결하여 5G와 4G 네트워크 전반에 걸쳐 고객 경험을 모니터링하기 위한 RADCOM ACE를 구현합니다. 이 솔루션은 무선 접속 네트워크(RAN)에서 코어까지의 종단 간 모니터링을 제공하며, 공급업체 독립적인 통찰력을 'single pane of glass' 통합 인터페이스를 통해 전달합니다.
2024년 4월 Norlys가 Telia Denmark를 인수한 후, 이 파트너십은 Norlys의 덴마크 내 모바일 운영자으로서의 입지를 강화하는 것을 목표로 합니다. AI와 머신러닝으로 강화된 RADCOM의 자동화된 보증 솔루션은 문제 해결을 가속화하고, 엔지니어링 자원을 최적화하며, 서비스 품질의 사전 유지 관리를 보장합니다. 이 시스템은 고객 경험 관리를 개선하고 운영 비용을 절감하기 위해 다른 플랫폼과 통합됩니다.
RADCOM (NASDAQ: RDCM) a sécurisé un nouveau contrat pluriannuel avec Norlys, propriétaire de Telia Denmark, pour mettre en œuvre RADCOM ACE afin de surveiller l'expérience client à travers les réseaux 5G et 4G dans toute le Danemark. La solution fournira une surveillance de bout en bout, du réseau d'accès radio (RAN) au cœur, offrant des informations indépendantes du fournisseur via une interface unifiée 'single pane of glass'.
Suite à l'acquisition de Telia Denmark par Norlys en avril 2024, le partenariat vise à renforcer la position de Norlys en tant qu'opérateur mobile de premier plan au Danemark. La solution d'assurance automatisée de RADCOM, améliorée par l'IA et l'apprentissage automatique, permettra une résolution plus rapide des problèmes, optimisera les ressources d'ingénierie et garantira une maintenance proactive de la qualité du service. Le système s'intègre à d'autres plateformes pour améliorer la gestion de l'expérience client tout en réduisant les coûts opérationnels.
RADCOM (NASDAQ: RDCM) hat einen neuen mehrjährigen Vertrag mit Norlys, dem Eigentümer von Telia Denmark, abgeschlossen, um RADCOM ACE zur Überwachung der Kundenerfahrungen über 5G- und 4G-Netzwerke in Dänemark zu implementieren. Die Lösung bietet ein End-to-End-Monitoring vom Radiozugangsnetz (RAN) zum Kern und liefert anbieterunabhängige Einblicke über eine einheitliche 'single pane of glass'-Oberfläche.
Nach der Übernahme von Telia Denmark durch Norlys im April 2024 zielt die Partnerschaft darauf ab, die Position von Norlys als führenden Mobilfunkanbieter in Dänemark zu stärken. Die automatisierte Lösung zur Qualitätssicherung von RADCOM, die durch KI und maschinelles Lernen verbessert wird, ermöglicht eine schnellere Problemlösung, optimiert Ingenieurressourcen und gewährleistet eine proaktive Wartung der Servicequalität. Das System integriert sich mit anderen Plattformen, um das Management der Kundenerfahrung zu verbessern und gleichzeitig die Betriebskosten zu senken.
- Secured new multi-year contract with major Danish telecom operator
- Expands RADCOM's European market presence
- Contract covers comprehensive network monitoring across Denmark
- None.
Insights
This multi-year contract with Norlys represents a strategic expansion into the Nordic telecom market for RADCOM. The deal's timing is particularly noteworthy, coming shortly after Norlys' acquisition of Telia Denmark in April 2024, suggesting RADCOM's solution was chosen as part of the post-merger network optimization strategy.
The implementation of RADCOM ACE for both 5G and 4G networks positions RADCOM to capture recurring revenue streams through the contract period. The vendor-agnostic nature of their solution is a important differentiator in the telecommunications assurance market, where operators often struggle with multi-vendor network environments. The 'single pane of glass' approach reduces operational complexity and operational expenses (OPEX) for Norlys.
For retail investors: Think of RADCOM ACE as a sophisticated 'health monitoring system' for telecom networks - it's like having a smart diagnostic tool that can predict and prevent network issues before they affect customers. This type of proactive monitoring is increasingly valuable as 5G networks become more complex and customer experience becomes a key differentiator in the competitive Danish telecom market.
The technical specifications of this deployment reveal several key advantages. RADCOM's AI/ML-enhanced monitoring system represents a significant leap in network management capabilities, particularly important for Norlys' network transformation post-Telia acquisition. The end-to-end monitoring capability, from RAN to core, is essential for maintaining service quality in modern telecom networks.
The integration of automated Performance Monitoring/Management systems with AI capabilities suggests potential operational cost reductions through improved efficiency and reduced mean time to repair (MTTR). This is particularly valuable in the context of 5G networks, where the complexity of network slicing and dynamic resource allocation requires sophisticated monitoring tools.
RADCOM ACE will comprehensively monitor Norlys' entire network across
"We are thrilled to welcome Norlys as a new customer and partner in
"Following Norlys' recent acquisition of Telia Denmark, which closed in April 2024, we aim to offer customers in
The RADCOM solution provides Norlys with an automated Performance Monitoring/Management system enhanced by artificial intelligence and machine learning. This enables faster issue resolution, optimizes engineering resources, and ensures proactive maintenance of service quality across the network. Additionally, the solution integrates seamlessly with other systems to enhance customer experiences and enable proactive complaint management while reducing costs. Furthermore, its advanced RAN analysis delivers precise, real-time insights into RAN network performance around the clock, enabling accurate identification of user experience issues and reflecting subscribers' experiences faithfully.
About RADCOM
RADCOM (Nasdaq: RDCM) is the leading expert in 5G ready cloud-native, network intelligence solutions for telecom operators transitioning to 5G. RADCOM Network Intelligence consists of RADCOM Network Visibility, RADCOM Service Assurance, and RADCOM Network Insights. The RADCOM Network Intelligence suite offers intelligent, container-based, on-demand solutions to deliver network analysis from the RAN to the core for 5G assurance. Utilizing automated and dynamic solutions with smart minimal data collection and on-demand troubleshooting and cutting-edge techniques based on machine learning, these solutions work in harmony to provide operators with an understanding of the entire customer experience and allow them to troubleshoot network performance from a high to granular level while reducing storage costs and cloud resource utilization. For more information on how to RADCOMize your network today, please visit www.radcom.com, the content of which does not form a part of this press release.
Risks Regarding Forward-Looking Statements
Certain statements made herein that use words such as "expect", "believe", "will", "plan", or similar expressions are intended to identify forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and other securities laws. For example, when the Company discusses the potential benefits of its solutions and the expected results of utilization thereof, it is using forward-looking statements. These forward-looking statements involve known and unknown risks and uncertainties that could cause the actual results, performance, or achievements of the Company to be materially different from those that may be expressed or implied by such statements, including, among others, changes in general economic and business conditions and specifically, decline in demand for the Company's products, inability to timely develop and introduce new technologies, products, and applications, loss of market share and pressure on prices resulting from competition and the effects of the war in
For all investor inquiries, please contact:
Investor Relations:
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MS-IR LLC
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Company Contact:
Hadar Rahav
CFO
hadar.rahav@radcom.com
+972-77-7745062
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SOURCE RADCOM Ltd.
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