RADCOM Selected by Norlys (Telia Mobil Danmark A/S) to Monitor its 5G and 4G Networks

Rhea-AI Summary

RADCOM (NASDAQ: RDCM) has secured a new multi-year contract with Norlys, owner of Telia Denmark, to implement RADCOM ACE for monitoring customer experiences across 5G and 4G networks throughout Denmark. The solution will provide end-to-end monitoring from radio access network (RAN) to core, delivering vendor-agnostic insights through a unified 'single pane of glass' interface.

Following Norlys' acquisition of Telia Denmark in April 2024, the partnership aims to strengthen Norlys' position as a leading mobile operator in Denmark. RADCOM's automated assurance solution, enhanced by AI and machine learning, will enable faster issue resolution, optimize engineering resources, and ensure proactive maintenance of service quality. The system integrates with other platforms to improve customer experience management while reducing operational costs.

Positive

• Secured new multi-year contract with major Danish telecom operator
• Expands RADCOM's European market presence
• Contract covers comprehensive network monitoring across Denmark

Negative

• None.

Insights

Telecom Industry Analyst

This multi-year contract with Norlys represents a strategic expansion into the Nordic telecom market for RADCOM. The deal's timing is particularly noteworthy, coming shortly after Norlys' acquisition of Telia Denmark in April 2024, suggesting RADCOM's solution was chosen as part of the post-merger network optimization strategy.

The implementation of RADCOM ACE for both 5G and 4G networks positions RADCOM to capture recurring revenue streams through the contract period. The vendor-agnostic nature of their solution is a important differentiator in the telecommunications assurance market, where operators often struggle with multi-vendor network environments. The 'single pane of glass' approach reduces operational complexity and operational expenses (OPEX) for Norlys.

For retail investors: Think of RADCOM ACE as a sophisticated 'health monitoring system' for telecom networks - it's like having a smart diagnostic tool that can predict and prevent network issues before they affect customers. This type of proactive monitoring is increasingly valuable as 5G networks become more complex and customer experience becomes a key differentiator in the competitive Danish telecom market.

Network Infrastructure Specialist

The technical specifications of this deployment reveal several key advantages. RADCOM's AI/ML-enhanced monitoring system represents a significant leap in network management capabilities, particularly important for Norlys' network transformation post-Telia acquisition. The end-to-end monitoring capability, from RAN to core, is essential for maintaining service quality in modern telecom networks.

The integration of automated Performance Monitoring/Management systems with AI capabilities suggests potential operational cost reductions through improved efficiency and reduced mean time to repair (MTTR). This is particularly valuable in the context of 5G networks, where the complexity of network slicing and dynamic resource allocation requires sophisticated monitoring tools.

TEL AVIV, Israel, Jan. 14, 2025 /PRNewswire/ -- RADCOM Ltd. (NASDAQ: RDCM) announced today that it has secured a new multi-year contract with Norlys, the owner of Telia Denmark. This contract provides Norlys with RADCOM's best-in-class automated solution - RADCOM ACE - to monitor customer experiences across 5G and 4G networks.

RADCOM ACE will comprehensively monitor Norlys' entire network across Denmark, end-to-end, from the radio access network (RAN) to the core. The RADCOM solution will deliver crucial vendor-agnostic insights that empower engineers to make informed network performance and quality decisions. By providing a unified 'single pane of glass', Norlys can efficiently monitor, analyze, and troubleshoot network performance, ensuring best-in-class user experiences for its customers.

"We are thrilled to welcome Norlys as a new customer and partner in Denmark," said Benny Eppstein, Chief Executive Officer of RADCOM. "Norlys is renowned for its disruptive and innovative spirit and customer-centric approach to business. As they deploy their new mobile network, our automated assurance solution is designed to give them real-time insights, enabling Norlys to ensure outstanding customer quality. This collaboration aims to strengthen their position as a leading mobile operator in Denmark with the highest network quality."

"Following Norlys' recent acquisition of Telia Denmark, which closed in April 2024, we aim to offer customers in Denmark the best network and most innovative services as we seek to disrupt the mobile marketplace in Denmark," said Daniel Askeroth, Chief Technology Officer of Norlys' Networks and Infrastructure. "We want to fulfill our commitment to deliver top-quality services on the best network while leveraging the opportunities offered by 5G and beyond and, therefore, have partnered with RADCOM."

The RADCOM solution provides Norlys with an automated Performance Monitoring/Management system enhanced by artificial intelligence and machine learning. This enables faster issue resolution, optimizes engineering resources, and ensures proactive maintenance of service quality across the network. Additionally, the solution integrates seamlessly with other systems to enhance customer experiences and enable proactive complaint management while reducing costs. Furthermore, its advanced RAN analysis delivers precise, real-time insights into RAN network performance around the clock, enabling accurate identification of user experience issues and reflecting subscribers' experiences faithfully.

About RADCOM

RADCOM (Nasdaq: RDCM) is the leading expert in 5G ready cloud-native, network intelligence solutions for telecom operators transitioning to 5G. RADCOM Network Intelligence consists of RADCOM Network Visibility, RADCOM Service Assurance, and RADCOM Network Insights. The RADCOM Network Intelligence suite offers intelligent, container-based, on-demand solutions to deliver network analysis from the RAN to the core for 5G assurance. Utilizing automated and dynamic solutions with smart minimal data collection and on-demand troubleshooting and cutting-edge techniques based on machine learning, these solutions work in harmony to provide operators with an understanding of the entire customer experience and allow them to troubleshoot network performance from a high to granular level while reducing storage costs and cloud resource utilization. For more information on how to RADCOMize your network today, please visit www.radcom.com, the content of which does not form a part of this press release.

Risks Regarding Forward-Looking Statements

Certain statements made herein that use words such as "expect", "believe", "will", "plan", or similar expressions are intended to identify forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and other securities laws. For example, when the Company discusses the potential benefits of its solutions and the expected results of utilization thereof, it is using forward-looking statements. These forward-looking statements involve known and unknown risks and uncertainties that could cause the actual results, performance, or achievements of the Company to be materially different from those that may be expressed or implied by such statements, including, among others, changes in general economic and business conditions and specifically, decline in demand for the Company's products, inability to timely develop and introduce new technologies, products, and applications, loss of market share and pressure on prices resulting from competition and the effects of the war in Israel. For additional information regarding these and other risks and uncertainties associated with the Company's business, reference is made to the Company's reports filed from time to time with the U.S. Securities and Exchange Commission. The Company does not undertake to revise or update any forward-looking statements for any reason.

For all investor inquiries, please contact:
Investor Relations:
Miri Segal
MS-IR LLC
msegal@ms-ir.com

Company Contact:
Hadar Rahav
CFO
hadar.rahav@radcom.com
+972-77-7745062

 

View original content:https://www.prnewswire.com/news-releases/radcom-selected-by-norlys-telia-mobil-danmark-as-to-monitor-its-5g-and-4g-networks-302350105.html

SOURCE RADCOM Ltd.

FAQ

What is the value of RADCOM's (RDCM) new contract with Norlys?

The press release does not disclose the financial terms of the multi-year contract with Norlys.

When did Norlys acquire Telia Denmark?

Norlys acquired Telia Denmark in April 2024.

What services will RADCOM (RDCM) provide to Norlys?

RADCOM will provide its RADCOM ACE solution for monitoring customer experiences across 5G and 4G networks, offering end-to-end monitoring from RAN to core with AI-enhanced automated assurance capabilities.

How will RADCOM's (RDCM) solution benefit Norlys' network operations?

The solution will provide real-time insights, automated performance monitoring, faster issue resolution, optimized engineering resources, and proactive maintenance of service quality across the network.

What geographic area does RADCOM's (RDCM) contract with Norlys cover?

The contract covers comprehensive network monitoring across Denmark's entire network infrastructure.