Q2 Helps United Federal Credit Union Triple Member Engagement
Q2 Holdings (NYSE: QTWO) announced that United Federal Credit Union has achieved significant success with Q2 Composable Dashboard implementation, resulting in tripled member engagement within 12 months. The credit union, managing over $4 billion in assets and serving nearly 200,000 members across seven states, reported a 379% increase in their 'Skip-a-Payment' feature usage.
United Federal Credit Union, an early adopter of Q2's digital banking platform since 2011, leverages multiple Q2 solutions including Q2 Innovation Studio for fintech integration. The credit union was named Credit Union of the Year in the 2024 Q2 Excellence Award program for driving innovation in member experience.
Q2 Holdings (NYSE: QTWO) ha annunciato che United Federal Credit Union ha raggiunto un notevole successo con l'implementazione del Q2 Composable Dashboard, portando a un triplo aumento dell'engagement dei membri in 12 mesi. La credit union, che gestisce oltre $4 miliardi in attività e serve quasi 200.000 membri in sette stati, ha riportato un aumento del 379% nell'uso della loro funzione 'Skip-a-Payment'.
United Federal Credit Union, un pioniere della piattaforma di banking digitale di Q2 dal 2011, sfrutta molteplici soluzioni Q2, incluso Q2 Innovation Studio per l'integrazione fintech. La credit union è stata nominata Credit Union of the Year nel programma Q2 Excellence Award 2024 per aver guidato l'innovazione nell'esperienza dei membri.
Q2 Holdings (NYSE: QTWO) anunció que United Federal Credit Union ha logrado un éxito significativo con la implementación del Q2 Composable Dashboard, lo que resultó en un aumento triplicado del compromiso de los miembros en 12 meses. La cooperativa de crédito, que gestiona más de $4 mil millones en activos y atiende a casi 200,000 miembros en siete estados, reportó un aumento del 379% en el uso de su función 'Skip-a-Payment'.
United Federal Credit Union, un pionero de la plataforma de banca digital de Q2 desde 2011, aprovecha múltiples soluciones de Q2, incluyendo Q2 Innovation Studio para la integración fintech. La cooperativa de crédito fue nombrada Credit Union of the Year en el programa Q2 Excellence Award 2024 por impulsar la innovación en la experiencia del miembro.
Q2 Holdings (NYSE: QTWO)는 United Federal Credit Union이 Q2 Composable Dashboard 구현을 통해 상당한 성공을 거두었으며, 12개월 이내에 회원 참여가 세 배로 증가했다고 발표했습니다. 이 신용 조합은 40억 달러 이상의 자산을 관리하며, 7개 주에서 거의 20만 명의 회원에게 서비스를 제공합니다. 그들은 'Skip-a-Payment' 기능 사용이 379% 증가했다고 보고했습니다.
United Federal Credit Union은 2011년부터 Q2의 디지털 뱅킹 플랫폼의 초기 사용자로, 핀테크 통합을 위해 Q2 Innovation Studio를 포함한 여러 Q2 솔루션을 활용하고 있습니다. 이 신용 조합은 회원 경험에서 혁신을 주도한 공로로 2024 Q2 Excellence Award 프로그램에서 올해의 신용 조합으로 선정되었습니다.
Q2 Holdings (NYSE: QTWO) a annoncé que United Federal Credit Union a connu un succès significatif avec la mise en œuvre du Q2 Composable Dashboard, entraînant un triplement de l'engagement des membres en 12 mois. La coopérative de crédit, qui gère plus de 4 milliards de dollars d'actifs et sert près de 200 000 membres dans sept États, a signalé une augmentation de 379% de l'utilisation de sa fonction 'Skip-a-Payment'.
United Federal Credit Union, un pionnier de la plateforme bancaire numérique de Q2 depuis 2011, utilise plusieurs solutions Q2, y compris Q2 Innovation Studio pour l'intégration fintech. La coopérative de crédit a été nommée Coopérative de Crédit de l'Année dans le cadre du programme Q2 Excellence Award 2024 pour avoir conduit l'innovation dans l'expérience des membres.
Q2 Holdings (NYSE: QTWO) gab bekannt, dass die United Federal Credit Union mit der Implementierung des Q2 Composable Dashboard erhebliche Erfolge erzielt hat, was zu einer dreifachen Steigerung des Mitgliederengagements innerhalb von 12 Monaten führte. Die Kreditgenossenschaft verwaltet über 4 Milliarden US-Dollar an Vermögenswerten und bedient fast 200.000 Mitglieder in sieben Bundesstaaten. Sie berichtete von einem 379% Anstieg bei der Nutzung ihrer 'Skip-a-Payment'-Funktion.
United Federal Credit Union, ein früher Anwender der digitalen Banking-Plattform von Q2 seit 2011, nutzt mehrere Q2-Lösungen, einschließlich des Q2 Innovation Studio für die Fintech-Integration. Die Kreditgenossenschaft wurde im Rahmen des Q2 Excellence Award-Programms 2024 als Kreditgenossenschaft des Jahres für die Förderung von Innovationen im Mitgliedererlebnis ausgezeichnet.
- Tripled member engagement in 12 months
- 379% increase in 'Skip-a-Payment' feature usage
- Successfully serving $4B in assets and 200,000 members
- Won Credit Union of the Year award 2024
- None.
United leverages Q2 Composable Dashboard to personalize the digital banking experience and exceed expectations for its growing national member base
Established in 1949, United manages more than
Q2 Composable Dashboard, part of Q2 Engage, Q2’s suite of consumer banking solutions, empowers financial institutions with curated dashboards and the ability to easily craft personalized experiences. United served as an early adopter of the solution, which has led to record engagement and satisfaction levels, including a
“We saw an immediate increase in enrollment and engagement with solutions that were previously buried behind menus,” United Federal Credit Union’s Vice President of Remote Services Brittany Grasley said. “It's completely changed the user experience, specifically the mobile experience, allowing us to effectively capture the member’s attention in ways we couldn’t have done before.”
In addition to Q2 Composable Dashboard, United leverages many Q2 solutions including the Q2 Innovation Studio, which provides direct access to pre-integrated fintechs and enables financial institutions to integrate third-party fintech solutions into their digital banking experience through its robust, award-winning SDK. This combination of technology and strategic fintech partnerships empowers United to deliver a holistic, responsive member experience.
“Account holders today expect their financial institution to personalize the digital experience,” said Anthony Ianniciello, vice president of Product Management, Q2. “Q2 Composable Dashboard was designed to meet this demand, helping forward-thinking financial institutions like United Federal Credit Union gain a competitive edge. Q2 deeply values our long-term partnership with United and looks forward to our continued journey together.”
“Q2 shows us where they think the future is going, and to be competitive in the space, we know we have to stay ahead of fintechs and large banks,” said United Federal Credit Union CIO Duane Wilcoxson. “Q2 is really the partner to help us do that.”
United was recognized as Credit Union of the Year in the 2024 Q2 Excellence Award program for achieving outstanding success in driving innovation for its members. The annual Q2 award program recognizes financial institutions for their commitment to digital innovation, community impact and transforming the member experience.
Q2 Engage brings together Q2’s existing and new consumer banking products and capabilities to help financial institutions curate personal experiences across the consumer journey. Learn more about Q2 Engage at: https://www.q2.com/solutions/consumer-banking.
Click here to read United Federal Credit Union’s case study and learn more about their success and partnership with Q2.
About Q2 Holdings, Inc.
Q2 is a leading provider of digital transformation solutions for financial services, serving banks, credit unions, alternative finance companies, and fintechs in the
About United Federal Credit Union
United Federal Credit Union has served its Members since 1949 by helping them to build a sound financial future. United consists of more than 194,000 Member/owners worldwide and manages assets in excess of
View source version on businesswire.com: https://www.businesswire.com/news/home/20250304502288/en/
MEDIA CONTACTS
Carly Baker
Q2 Holdings, Inc.
+1 210-391-1706
Carly.baker@q2.com
Source: Q2 Holdings, Inc.
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