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QTS Realty Trust (NYSE: QTS) reported substantial growth in customer engagement with its Service Delivery Platform (SDP) in 2020. The platform saw an 83% increase in the total contract value of orders, with unique customers transacting orders jumping 107%. Noteworthy enhancements included nearly 1,500 feature releases and a 40% improvement in service provisioning times. SDP has established itself as a key differentiator in the data center market, contributing to QTS' impressive Net Promoter Score of over 80.
QTS Realty Trust (NYSE: QTS) reported achieving an industry-leading Net Promoter Score (NPS) of 80+, marking the fifth consecutive year of leadership in the data center sector. This score, derived from independent customer surveys, indicates high satisfaction with customer service, facilities, and operational responsiveness. During 2020, particularly amid the pandemic, QTS experienced a surge in the use of its API-driven Service Delivery Platform, offering enhanced remote management capabilities. The company continues to prioritize exceptional customer experiences in its operations.
QTS Realty Trust (NYSE: QTS) announced a quarterly cash dividend of $0.50 per share for common stock, marking a 6.4% increase from the previous year. This dividend is payable on April 6, 2021, to shareholders on record by March 19, 2021. Additionally, dividends for preferred stocks include $0.4453125 for Series A and $1.625 for Series B, both payable on April 15, 2021. These announcements underscore QTS's commitment to returning value to shareholders amidst its ongoing data center operations.
QTS Realty Trust (NYSE: QTS) announced a partnership with Tampnet to enhance connectivity at its Eemshaven data center in the Netherlands. This partnership enables access to a high-capacity network, linking 30 data centers across Europe and improving connectivity to major markets including Great Britain, Norway, and the U.S. Tampnet's network expands the offerings for QTS customers by providing direct links to new subsea cables and diverse fiber options. The Eemshaven and nearby Groningen data centers collectively offer over 158,000 sq. ft. and 30+ megawatts of capacity.
QTS Realty Trust (NYSE: QTS) announced the tax allocations for its 2020 dividend distributions for both common and preferred shares. Shareholders will receive Form 1099-DIV summarizing the allocations, necessary for reporting on their federal income tax returns. The total dividend distribution for common stock was $2.32 per share, with ordinary dividends totaling $1.85. For Series A preferred stock, the total distribution was $1.78 per share, while Series B preferred stock saw a total distribution of $6.50 per share. This information clarifies the tax treatment of dividends for 2020.
QTS Realty Trust, Inc. (NYSE: QTS) will release its financial results for the quarter ending December 31, 2020, after market close on February 16, 2021. A conference call and webcast will follow on February 17, 2021, at 7:30 a.m. Central Time. Investors can join the call at (877) 883-0383 (U.S.) or (412) 902-6506 (International) with entry number 8408212#. QTS operates over 7 million square feet of data center space across North America and Europe, providing secure infrastructure solutions to various sectors.
QTS Realty Trust (NYSE: QTS) announced key leadership changes effective February 1, 2021, appointing Brent Bensten as Chief Technology Officer and Jon Greaves as EVP of Quality Special Operations. Mr. Bensten, with over 20 years in technology leadership, will enhance QTS’ Service Delivery Platform, a differentiator for their hybrid colocation offerings. Mr. Greaves will oversee federal service delivery, supporting QTS’ strategic focus on the federal sector, where they signed over 15 megawatts of leases in 2020, doubling prior leasing volumes.
QTS Realty Trust (NYSE: QTS) has appointed Joan A. Dempsey as an independent director on its Board, effective immediately. With over 35 years of experience, including roles at Booz Allen Hamilton and significant federal positions, Dempsey brings expertise in cybersecurity and technology program oversight. This appointment enhances QTS' capacity to serve federal government clients. Following this change, the board will consist of eleven directors, ten of whom are independent, reflecting QTS' commitment to governance and strategic oversight.
QTS Realty Trust (NYSE: QTS) has announced a long-term partnership with World Vision to provide clean water initiatives as part of customer agreements for data center services, at no additional cost to customers. This initiative aims to supply sustainable clean water to communities in developing countries, impacting over 6,000 people annually. The partnership enhances QTS' Environmental, Social and Governance (ESG) efforts, marking a significant commitment to social responsibility in the data center industry.
QTS Realty Trust (NYSE: QTS) has announced its participation in several upcoming investor conferences. These include the Raymond James 2020 Technology Investors Virtual Conference on December 7, the Barclays Global Technology Conference on December 10, and the Mizuho Data Center Virtual Series on December 14. Additionally, QTS will be at the Jefferies 2021 Virtual Technology REIT Summit on January 7 and the Capital One Securities Virtual REIT Conference on January 12. Webcasts will be available on the Investor Relations section of their website.