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Restaurant Brands International Inc. (RBI), trading under the symbol QSR, is a global leader in the quick service restaurant (QSR) industry. Founded in 2014 following 3G Capital's acquisition of Tim Hortons International, RBI is headquartered in Toronto, Canada. The company boasts over 30,000 restaurants across more than 100 countries, generating approximately $43 billion in system-wide sales in 2023.
RBI owns and operates four iconic brands: Tim Hortons®, Burger King®, Popeyes Louisiana Kitchen®, and Firehouse Subs®. These brands have a rich history of serving their communities, guests, and franchisees with dedication and quality for decades. Tim Hortons leads in the hot brewed coffee and baked goods market in Canada, while Burger King is renowned globally for its flame-grilled burgers. Popeyes is celebrated for its authentic Louisiana-style fried chicken, and Firehouse Subs is consistently rated highly for its quality and flavor.
RBI's revenue streams are diversified, coming from retail sales at company-owned restaurants, royalty fees, lease income from franchised stores, and Tim Hortons' supply chain operations. The company emphasizes growth and innovation across its brands, leveraging global scale and shared best practices to enhance operational efficiency and customer experience.
Recent strategic initiatives include RBI's acquisition of Carrols Restaurant Group, the largest Burger King franchisee in the U.S., which is set to boost the company's footprint and franchisee profitability through the
Restaurant Brands International (QSR) will announce its first quarter 2021 financial results on April 30, 2021. An investor conference call will be held at 8:30 a.m. Eastern Time on the same day, available for streaming on the company's investor relations website. Dial-in access is provided for U.S., Canadian, and international callers. Restaurant Brands International is known for its popular quick service brands like TIM HORTONS®, BURGER KING®, and POPEYES®, boasting over $31 billion in annual sales across 27,000+ restaurants worldwide.
Popeyes® has partnered with Jubilant Foodworks Limited to open hundreds of restaurants in India, Bangladesh, Nepal, and Bhutan over the coming years. This expansion is expected to capitalize on the growing demand for chicken in these regions. With over 3,400 locations globally, Popeyes® is known for its unique Louisiana-style menu. The initiative aims to introduce the brand's iconic offerings to new customers while strengthening its brand presence internationally. This agreement positions Popeyes® as a key driver of growth for Jubilant Foodworks.
Popeyes® has announced a significant expansion in Mexico, partnering with JK Capital to open hundreds of new locations over the coming years. Currently, Popeyes operates only in Guadalajara but aims to extend its presence to major cities, including Mexico City, by leveraging its successful international expansion model. The brand is known for its Louisiana-style chicken and famous Chicken Sandwich, which gained popularity in the U.S. since its launch in 2019. This growth targets the vibrant quick service restaurant (QSR) market in Mexico.
Tim Hortons has announced a C$80M corporate investment aimed at enhancing advertising, improving product quality, and advancing digital experiences in 2021. This investment aligns with the company's 'Back to Basics' plan, which includes the launch of new menu items such as dark roast coffee and Craveables lunch sandwiches. The digital engagement through the Tims Rewards program has significantly increased, with active users rising five-fold since 2018. This investment also marks a commitment to boost advertising contributions by restaurant owners, fostering a stronger brand presence in Canada.
Burger King announced the appointment of Tom Curtis as Chief Operating Officer for its Americas division, effective mid-May 2021. Curtis, a 35-year industry veteran from Domino's, will oversee field operations, restaurant development, and operations. His experience includes roles as Executive Vice President of U.S. Operations and support. The company expects his leadership to enhance guest experiences and accelerate digital capabilities.
Burger King has announced plans to introduce a new hand-breaded chicken sandwich later this year, aiming to compete with leading chicken brands. CMO Ellie Doty emphasized the importance of quality, referencing the long development since 2019, and extensive testing starting in September 2020. The sandwich features a thick-cut white meat chicken breast, crispy outer layer, and will be available in original and spicy variants, served on a potato bun. The rollout is scheduled for later this year, promising a notable taste difference for customers.
On February 11, 2021, Restaurant Brands International reflected on the transformative impact of the past year, particularly due to the pandemic. Key learnings included the growing reliance on digital sales and the importance of drive-thrus, as well as significant improvements in food quality across its brands: Burger King, Tim Hortons, and Popeyes. The company noted increased digital sales and the success of loyalty programs, with plans for product launches and modernization of drive-thrus. Looking ahead, RBI is optimistic about unit growth and market share as economies reopen.
In 2020, Restaurant Brands International (QSR) reported global digital sales exceeding $6 billion, doubling in home markets. The company installed 3,600 digital menu boards, enhancing drive-thru experiences. Despite achieving a 9th consecutive dividend increase, total revenue declined by 11.8% year-over-year, with net income dropping to $748 million from $1,109 million. Adjusted EBITDA also fell by 18.1%. However, digital sales and off-premise channels showed strong performance, indicating potential recovery as restaurant operations normalize post-COVID-19.
Burger King is testing its new loyalty program, Royal Perks, in select U.S. cities, aiming to enhance customer engagement. The program allows guests to earn 10 crowns for every dollar spent, redeemable for menu items. Key features include daily free perks for orders, crown earnings on delivery, and double crowns during birthdays. The program will roll out to more markets later this year, with plans for additional features like third-party rewards. This initiative reflects Burger King's efforts to innovate its digital guest experience and differentiate its loyalty offerings.
Restaurant Brands International Inc. (TSX: QSR, NYSE: QSR) will release its fourth quarter and full year 2020 financial results on February 11, 2021. An investor conference call is scheduled for 8:30 a.m. Eastern Time on the same day, which will be available via webcast on the company's investor relations website. Dial-in access is provided for U.S. (877-317-6711), Canadian (866-450-4696), and international callers (412-317-5475). Restaurant Brands operates iconic brands like Tim Hortons, Burger King, and Popeyes, with $31 billion in annual sales.