PayPal Adds New Features to Its Complete Payments Solution for Online Small Businesses

Rhea-AI Summary

PayPal Holdings (NASDAQ: PYPL) has launched new features for its complete payments solution aimed at small and medium-sized businesses (SMBs). Starting today, SMBs can now accept Apple Pay, enhance customer payment options by saving methods in PayPal vault, and utilize real-time account updater services. These changes come with interchange plus plus (IC++) pricing for better financial transparency. Notably, a Ponemon Institute study indicates 59% of consumers abandon carts without their preferred payment. The enhancements aim to help SMBs drive sales while managing costs and risks amid rising fraud concerns.

Positive

• Introduction of Apple Pay as a payment option.
• Enhanced customer payment methods via PayPal vault.
• Real-time account updater to keep customer payment methods current.
• Access to IC++ pricing for better financial transparency.
• Potential increase in sales and reduced cart abandonment due to expanded payment options.

Negative

• None.

PayPal's online payment solution enables SMBs to accept PayPal payments, credit and debit cards, digital wallets and more. Beginning today, SMBs will also be able to accept payments with Apple Pay^®, allow their customers to save payment methods with the PayPal vault and keep their cards up to date with real-time account updater, as well as get access to features to help them run their business including interchange plus plus (IC++) pricing with gross settlement.

SAN JOSE, Calif., April 4, 2023 /PRNewswire/ -- PayPal Holdings, Inc. (NASDAQ: PYPL) today announced it has added new features to its complete payments solution for small businesses. The solution enables small businesses to accept a range of payments including PayPal, Venmo and PayPal Pay Later products. Giving customers more choice in how they can pay can help drive checkout. Fifty-nine percent of respondents of a recent Ponemon Institute study said their customers frequently abandon their shopping cart when their preferred payment method is unavailable.¹ PayPal's complete payments solution also enables small businesses to process card payments directly on their website, and customize the checkout experience to match the look and feel of their brand, all through a single integration.

Beginning today, PayPal will also give small businesses access to four new features to help them drive payment acceptance and enhance how they run their business. This will include Apple Pay as a checkout option², the ability for customers to save payment methods with the PayPal vault for faster future checkout, real-time account updater to help customers keep their payment methods up to date, and access to IC++ pricing.

"The retail landscape is constantly evolving and SMBs need access to a range of tools to help them drive sales, cut costs and protect themselves and their customers from fraud," said Nitin Prabhu, VP, Merchant Experiences and Payment Solutions, PayPal. "With our complete payments solution, small businesses can get access to all of these tools with one integration."

Enabling more payment choice to help drive checkout 
Small businesses that are leveraging PayPal's complete payments solution will now be able to accept Apple Pay alongside a variety of other popular payment options. Apple Pay offers their customers an easy, secure and private way to pay online and in-apps when using Apple^® devices³.

Simplifying the checkout experience to help drive conversion
In addition, PayPal's complete payments solution now allows consumers to securely save their payment information on a business's ecommerce website for future purchases. This can reduce friction and drive conversion. By letting PayPal help manage some of the business's PCI compliance for the storage of financial instruments, businesses are better able to manage risk and complexity of their businesses. Small businesses can save multiple payment methods -- including PayPal, Venmo and cards -- in the PayPal vault. Once saved, these payment methods will remain fresh via PayPal's real-time account updater service and network tokens, which can help reduce declines and drive conversions by automatically updating lost, stolen or expired cards-on-file.

Helping businesses better manage their cashflow and get more transparent pricing
Small businesses will continue to get access to features like automatic transfer, which helps businesses better manage their cashflow. Businesses will now be able to choose between flat-rate pricing or an IC++ pricing model, which helps them get paid the full amount up-front and get a transparent view into processing costs.

Helping keep businesses and their customers secure
To help keep small businesses secure in an environment where fraud is on the rise, PayPal's complete payments solution will continue to offer Fraud Protection,⁴ Chargeback Protection⁵ and Seller Protection⁶, on eligible transactions. SMBs will also get one of the market-leading rates on processing fees for card payments, alternative payment methods and other digital wallets, at just 2.59% + 49 cents. Pricing for PayPal payments is 3.49% + 49 cents⁷. 

You can learn more about PayPal's complete payments solution here.

About PayPal 
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering 435 million active accounts in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

¹ Ponemon Institute, Commissioned by PayPal. The 2022 True Cost of Online Fraud Global Study.
² Pay with Apple Pay on Advanced Checkout is currently for one-time transactions with recurring payment support to be added soon. 
³ Apple and Apple Pay are registered trademarks of Apple Inc.
⁴ Fraud Protection is available on "Advanced Card Payments" (unbranded processing) and branded PayPal payments but not guest transactions.
⁵ Certain chargebacks are not eligible for the Chargeback Protection tool. See terms for details. Chargebacks that are not related to fraud or item not received (INR), such as broken Item, significantly not as described (SNAD), refund not processed, and duplicate charge, are not protected by Chargeback Protection. Chargeback Protection is available for accounts enrolled in Advanced Credit and Debit Card Payments.
⁶ Available on eligible purchases. Limits apply.
⁷ Fees are subject to change.

CONTACT: Grace Nasri, gnasri@paypal.com

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SOURCE PayPal Holdings, Inc.

FAQ

What new features has PayPal added to its payments solution for small businesses?

PayPal has added Apple Pay, a payment vault for saving customer payment methods, and a real-time account updater to its payments solution for small businesses.

How does the addition of Apple Pay benefit small businesses using PayPal?

The addition of Apple Pay enables small businesses to offer customers a popular, secure payment option which can help reduce cart abandonment.

What is the significance of IC++ pricing for PayPal customers?

IC++ pricing offers small businesses increased transparency in processing costs, allowing them to understand and manage their payment processing fees better.

What does the Ponemon Institute study say about payment preferences?

The study found that 59% of customers often abandon their shopping carts when their preferred payment method is unavailable.

How does PayPal's new service enhance security for small businesses?

PayPal continues to provide features like Fraud Protection, Chargeback Protection, and Seller Protection to help small businesses secure transactions against fraud.