New Research Finds Consumers Demand Payment Choice, Worry About Cash Access, and Remain Optimistic About Their Financial Future
Paysafe's 'Inside the Wallet' report reveals changing consumer spending habits and payment preferences globally. Key findings include:
- 56% of consumers have altered spending habits from last year
- 43% abandon online carts if preferred payment method is unavailable
- 63% worry about losing cash as a payment option
- 54% prioritize security in online payment processes
- Debit cards (53%), bank transfers (39%), and digital wallets (32%) see increased usage
- 58% have made purchases through social media
- 36% of 18-43-year-olds are comfortable with AI in payments
Despite financial challenges, 60% of consumers remain optimistic about their financial future, with Gen Z showing particular confidence in early homeownership and retirement.
Il rapporto 'Inside the Wallet' di Paysafe rivela cambiamenti nelle abitudini di spesa dei consumatori e nelle preferenze di pagamento a livello globale. I principali risultati includono:
- Il 56% dei consumatori ha modificato le proprie abitudini di spesa rispetto all'anno scorso
- Il 43% abbandona i carrelli online se il metodo di pagamento preferito non è disponibile
- Il 63% teme di perdere il contante come opzione di pagamento
- Il 54% dà priorità alla sicurezza nei processi di pagamento online
- Le carte di debito (53%), i bonifici bancari (39%) e i portafogli digitali (32%) registrano un aumento dell'uso
- Il 58% ha effettuato acquisti tramite i social media
- Il 36% delle persone tra i 18 e i 43 anni si sente a proprio agio con l'IA nei pagamenti
Nonostante le sfide finanziarie, il 60% dei consumatori rimane ottimista sul proprio futuro finanziario, con la Gen Z che mostra una particolare fiducia nell'acquisto di una casa e nella pensione.
El informe 'Inside the Wallet' de Paysafe revela cambios en los hábitos de gasto de los consumidores y en las preferencias de pago a nivel mundial. Los hallazgos clave incluyen:
- El 56% de los consumidores ha modificado sus hábitos de gasto respecto al año pasado
- El 43% abandona los carritos de compra en línea si su método de pago preferido no está disponible
- El 63% se preocupa por perder el efectivo como opción de pago
- El 54% prioriza la seguridad en los procesos de pago en línea
- Las tarjetas de débito (53%), las transferencias bancarias (39%) y las billeteras digitales (32%) ven un aumento en su uso
- El 58% ha realizado compras a través de las redes sociales
- El 36% de las personas de entre 18 y 43 años se siente cómodo con la IA en los pagos
A pesar de los desafíos financieros, el 60% de los consumidores sigue siendo optimista sobre su futuro financiero, con la Generación Z mostrando una confianza particular en la compra de una vivienda y en la jubilación.
페이세이프(Paysafe)의 'Inside the Wallet' 보고서는 전 세계적으로 소비자 지출 습관의 변화와 결제 선호도를 밝힙니다. 주요 발견 사항은 다음과 같습니다:
- 56%의 소비자들이 지난해와 달리 지출 습관을 변경했습니다.
- 43%는 선호하는 결제 수단이 없으면 온라인 장바구니를 포기합니다.
- 63%는 현금을 결제 수단으로 잃을까 걱정합니다.
- 54%는 온라인 결제 과정에서 보안을 우선시합니다.
- 직불 카드(53%), 은행 송금(39%), 디지털 지갑(32%) 사용이 증가했습니다.
- 58%는 소셜 미디어를 통해 구매를 했습니다.
- 18세에서 43세 사이의 36%는 결제에서 AI에 대해 편안함을 느낍니다.
재정적 어려움에도 불구하고 60%의 소비자는 자신의 재정적 미래에 대해 낙관적이며, Z세대는 첫 주택 구매와 은퇴에 대해 특히 자신감을 보이고 있습니다.
Le rapport 'Inside the Wallet' de Paysafe révèle des changements dans les habitudes de consommation et les préférences de paiement à l'échelle mondiale. Les principales conclusions incluent :
- 56 % des consommateurs ont modifié leurs habitudes de dépense par rapport à l'année dernière
- 43 % abandonnent leur panier en ligne si leur méthode de paiement préférée n'est pas disponible
- 63 % s'inquiètent de perdre le liquide comme option de paiement
- 54 % privilégient la sécurité dans les processus de paiement en ligne
- L'utilisation des cartes de débit (53 %), des virements bancaires (39 %) et des portefeuilles numériques (32 %) augmente
- 58 % ont effectué des achats via les réseaux sociaux
- 36 % des 18-43 ans se disent à l'aise avec l'IA dans les paiements
Malgré les défis financiers, 60 % des consommateurs restent optimistes quant à leur avenir financier, la génération Z montrant une confiance particulière dans l'accession à la propriété et la retraite.
Der Bericht 'Inside the Wallet' von Paysafe zeigt veränderte Konsumausgaben und Zahlungspräferenzen weltweit. Wichtige Ergebnisse sind:
- 56% der Verbraucher haben ihre Ausgaben im Vergleich zum Vorjahr geändert
- 43% brechen den Online-Warenkorb ab, wenn die bevorzugte Zahlungsmethode nicht verfügbar ist
- 63% machen sich Sorgen, Bargeld als Zahlungsmittel zu verlieren
- 54% legen Wert auf Sicherheit bei Online-Zahlungsprozessen
- Die Nutzung von Debitkarten (53%), Banküberweisungen (39%) und digitalen Geldbörsen (32%) steigt
- 58% haben über soziale Medien Käufe getätigt
- 36% der 18- bis 43-Jährigen fühlen sich mit KI bei Zahlungen wohl
Trotz finanzieller Herausforderungen bleiben 60% der Verbraucher optimistisch bezüglich ihrer finanziellen Zukunft, wobei die Gen Z besonderes Vertrauen in den frühen Erwerb von Wohneigentum und Rentenplanung zeigt.
- Increased consumer demand for diverse payment options, potentially expanding Paysafe's market
- Growing adoption of digital payment methods, aligning with Paysafe's core business
- 58% of consumers making purchases through social media, indicating new market opportunities
- 36% of younger consumers comfortable with AI in payments, suggesting potential for innovation
- 60% of consumers optimistic about their financial future, potentially leading to increased spending and payment activity
- 56% of consumers changing spending habits due to economic pressures, potentially affecting transaction volumes
- 63% concerned about losing cash as a payment option, which could impact digital payment adoption
- 25% of respondents not earning enough to cover monthly expenses, possibly leading to reduced consumer spending
- 39% saving less than 6% of their income monthly, indicating financial strain that could affect payment processing volumes
- Increased cost of living affecting consumer spending on non-essential items, potentially impacting Paysafe's transaction volumes in certain sectors
Insights
This report unveils critical consumer trends that could reshape the payment industry. 56% of consumers changing spending habits and 43% abandoning carts due to lack of preferred payment options highlight the growing demand for diverse payment methods. The
The rise in usage of various payment methods, including social media purchases (58%) and wearable devices (32%), indicates evolving consumer behavior. Generational differences in AI adoption for payments present opportunities for targeted innovations. These insights suggest that payment processors offering diverse, secure and innovative solutions could gain a competitive edge in this changing landscape.
The report reveals concerning financial trends among consumers. With
For payment processors like Paysafe, this presents both challenges and opportunities. The demand for diverse payment options, including those facilitating small transactions or installment payments, may increase. However, the financial stress on consumers could potentially lead to higher default rates or reduced transaction volumes. Companies in this sector should focus on developing solutions that cater to budget-conscious consumers while managing risk effectively.
Paysafe’s annual Inside the Wallet report polled the spending and saving habits of 14,500 people across age groups from around the world
According to Paysafe’s report, ‘Inside the Wallet: How consumers are spending and saving in 2024’,
Security in payments was also top of mind for respondents. More than half of people (
Payment Options for Diverse Consumer Needs
Spending preferences are growing increasingly diverse. Debit cards (
Attitudes to developing technologies vary by generation, with younger people more likely to embrace innovative payment options, such as AI-powered payments. Over a third (
Bob Legters, Paysafe’s SVP Product, commented: “Consumers are comparison shopping more than ever, not only to find the best deal but the best payment experience that delivers choices, security, and speed, and keeps them coming back. As consumers’ financial situations and priorities shift, businesses need payment partners that have a track record of offering innovative payment options that attract a wide pool of consumers—from younger to older and every age in between.”
Financial Health
Diving deeper into the data behind these changing payment habits, the research reveals the financial challenges faced by many global consumers. Over half (
While most respondents anticipate an increase in their income over the next 5 to 10 years – around half (
But with many consumers living pay cheque to pay cheque, the opportunity to save has decreased, with
Optimistic Outlook
Paysafe’s data indicates a sense of optimism among consumers, with
Over a quarter (
For additional takeaways from the research, as well as further guidance on how businesses should respond, download the full report here: https://www.paysafe.com/en/inside-the-wallet/
About Paysafe
Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 25 years of online payment experience, an annualized transactional volume of
About the Research
The research was conducted on behalf of Paysafe by Sapio Research between May and June 2024. It surveyed 14,500 respondents over 18 years old from
View source version on businesswire.com: https://www.businesswire.com/news/home/20240813081262/en/
Paysafe Press Office
pr@paysafe.com
Source: Paysafe
FAQ
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