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Global Bettors Demand Payment Choice, Speed, and Security in Play

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Paysafe (NYSE: PSFE) released its 2025 'All the Ways Players Pay' report, analyzing preferences of 4,300 online sports bettors across Europe, North America, and LATAM. The study reveals that 82% of bettors remain loyal to sportsbooks offering positive payment experiences.

Quick payouts are the top priority (34%) for sportsbook selection, followed by brand trust (33%), promotions and odds (24%), user experience (18%), and sports market variety (17%). Debit cards lead payment preferences (42%), with digital wallets gaining popularity (38%), especially in Argentina (52%) and key U.S. states.

The report highlights that 42% of global players expect instant cashouts, while 41% prioritize transaction security. Confidence in payment security has improved, with 66% feeling more confident than last year. Looking forward, 73% expect real-time payments to become standard within two years, and 60% plan to increase usage of alternative payment methods.

Paysafe (NYSE: PSFE) ha pubblicato il suo rapporto 2025 'Tutti i Modi in cui i Giocatori Pagano', analizzando le preferenze di 4.300 scommettitori online in Europa, Nord America e LATAM. Lo studio rivela che l'82% degli scommettitori rimane fedele ai bookmaker che offrono esperienze di pagamento positive.

I pagamenti rapidi sono la massima priorità (34%) per la scelta del bookmaker, seguiti dalla fiducia nel marchio (33%), promozioni e quote (24%), esperienza utente (18%) e varietà di mercati sportivi (17%). Le carte di debito sono le preferenze di pagamento principali (42%), con i portafogli digitali in crescita di popolarità (38%), specialmente in Argentina (52%) e in alcuni stati chiave degli USA.

Il rapporto sottolinea che il 42% dei giocatori globali si aspetta prelievi istantanei, mentre il 41% dà priorità alla sicurezza delle transazioni. La fiducia nella sicurezza dei pagamenti è migliorata, con il 66% che si sente più sicuro rispetto all'anno scorso. Guardando al futuro, il 73% si aspetta che i pagamenti in tempo reale diventino la norma entro due anni e il 60% prevede di aumentare l'uso di metodi di pagamento alternativi.

Paysafe (NYSE: PSFE) publicó su informe 2025 'Todas las Formas en que los Jugadores Pagan', analizando las preferencias de 4,300 apostadores en línea en Europa, América del Norte y LATAM. El estudio revela que el 82% de los apostadores se mantienen leales a las casas de apuestas que ofrecen experiencias de pago positivas.

Los pagos rápidos son la máxima prioridad (34%) para la selección de casas de apuestas, seguidos por la confianza en la marca (33%), promociones y cuotas (24%), experiencia del usuario (18%) y variedad en los mercados deportivos (17%). Las tarjetas de débito lideran las preferencias de pago (42%), con los monederos digitales ganando popularidad (38%), especialmente en Argentina (52%) y en estados clave de EE. UU.

El informe destaca que el 42% de los jugadores globales esperan retiros instantáneos, mientras que el 41% prioriza la seguridad en las transacciones. La confianza en la seguridad de los pagos ha mejorado, con el 66% sintiéndose más seguro que el año pasado. Mirando hacia adelante, el 73% espera que los pagos en tiempo real se conviertan en la norma en dos años, y el 60% planea aumentar el uso de métodos de pago alternativos.

Paysafe (NYSE: PSFE)는 2025년 '플레이어가 결제하는 모든 방법' 보고서를 발표하며 유럽, 북미 및 LATAM에서 4,300명의 온라인 스포츠 베터의 선호도를 분석했습니다. 이 연구는 82%의 베터가 긍정적인 결제 경험을 제공하는 스포츠북에 충성심을 유지한다는 사실을 밝혔습니다.

빠른 결제가 스포츠북 선택의 최우선 요인(34%)이며, 다음은 브랜드 신뢰(33%), 프로모션 및 배당률(24%), 사용자 경험(18%), 스포츠 시장 다양성(17%)입니다. 직불 카드가 결제 선호에서 선두를 차지하고 있습니다 (42%), 디지털 지갑이 인기를 얻고 있으며 (38%) 특히 아르헨티나(52%)와 주요 미국 주에서 그렇습니다.

보고서는 42%의 글로벌 플레이어가 즉시 출금을 기대하고 있다고 강조하며, 41%는 거래 보안을 우선시합니다. 결제 보안에 대한 신뢰가 개선되어 66%가 지난해보다 더 자신감을 느끼고 있습니다. 앞으로 나아가 73%는 2년 내에 실시간 결제가 표준이 될 것으로 예상하며, 60%는 대체 결제 수단 사용을 늘릴 계획입니다.

Paysafe (NYSE: PSFE) a publié son rapport 2025 'Tous les Moyens par lesquels les Joueurs Paient', analysant les préférences de 4 300 parieurs en ligne en Europe, en Amérique du Nord et en LATAM. L'étude révèle que 82% des parieurs restent fidèles aux bookmakers offrant des expériences de paiement positives.

Les paiements rapides sont la priorité absolue (34%) lors du choix d'un bookmaker, suivis par la confiance dans la marque (33%), les promotions et les cotes (24%), l'expérience utilisateur (18%) et la diversité des marchés sportifs (17%). Les cartes de débit dominent les préférences de paiement (42%), avec une popularité croissante des portefeuilles numériques (38%), en particulier en Argentine (52%) et dans certains États clés des États-Unis.

Le rapport souligne que 42% des joueurs dans le monde s'attendent à des retraits instantanés, tandis que 41% privilégient la sécurité des transactions. La confiance dans la sécurité des paiements s'est améliorée, 66% se sentant plus en sécurité par rapport à l'année dernière. En regardant vers l'avenir, 73% s'attendent à ce que les paiements en temps réel deviennent la norme dans deux ans, et 60% prévoient d'augmenter l'utilisation des méthodes de paiement alternatives.

Paysafe (NYSE: PSFE) hat seinen Bericht 2025 'Alle Möglichkeiten, wie Spieler bezahlen' veröffentlicht, der die Präferenzen von 4.300 Online-Sportwettern in Europa, Nordamerika und LATAM analysiert. Die Studie zeigt, dass 82% der Wetter ihrer Buchmacher treu bleiben, die positive Zahlungserfahrungen bieten.

Schnelle Auszahlungen stehen an oberster Stelle (34%) bei der Auswahl des Buchmachers, gefolgt von Markenvertrauen (33%), Promotionen und Quoten (24%), Benutzererfahrung (18%) und Vielfalt der Sportmärkte (17%). Debitkarten sind die bevorzugte Zahlungsmethode (42%), während digitale Geldbörsen an Beliebtheit gewinnen (38%), insbesondere in Argentinien (52%) und wichtigen Bundesstaaten der USA.

Der Bericht hebt hervor, dass 42% der globalen Spieler sofortige Auszahlungen erwarten, während 41% die Transaktionssicherheit priorisieren. Das Vertrauen in die Zahlungssicherheit hat sich verbessert, da 66% sich sicherer fühlen als im letzten Jahr. In der Zukunft erwarten 73%, dass Echtzeitzahlungen innerhalb von zwei Jahren zum Standard werden, und 60% planen, die Nutzung alternativer Zahlungsmethoden zu erhöhen.

Positive
  • 82% of bettors stay with sportsbooks offering positive payment experiences
  • 66% of users report increased confidence in payment security compared to previous year
  • 73% expect real-time payments implementation within two years
  • 60% plan to increase usage of alternative payment methods
Negative
  • 32% of inactive players cite fraud concerns as major deterrent
  • 8% report decreased confidence in payment security
  • 26% remain uncertain about payment security

Insights

The report reveals important payment behavior trends that directly impact Paysafe's business model and market position. With 82% of bettors citing payment experience as a retention factor and 73% expecting real-time payments within two years, this indicates strong potential for Paysafe's payment processing solutions. The expansion into LATAM markets, where digital wallets and eCash show high adoption rates (up to 52% in Argentina), presents significant growth opportunities.

The data showing 66% increased confidence in payment security year-over-year suggests positive market sentiment, though the 32% of inactive players citing fraud concerns represents a revenue opportunity through enhanced security measures. The strong preference for instant payouts (prioritized by 34% of global users) aligns with Paysafe's technological capabilities and market positioning.

The survey data presents compelling evidence of Paysafe's strategic market positioning. The high demand for alternative payment methods (APMs) and digital wallets (preferred by 38% globally) aligns perfectly with Paysafe's diversified payment solution portfolio. This is particularly relevant in key growth markets like New York and Florida, where digital wallet preference reaches 48% and 46% respectively.

The emphasis on payment speed and security as primary factors in sportsbook selection validates Paysafe's infrastructure investments. The 60% of users expecting to increase APM usage within two years suggests strong revenue growth potential, especially in LATAM markets where adoption intent reaches 85% in Colombia. These trends support Paysafe's ability to capture market share in expanding regulated markets.

Paysafe’s annual 'All the Ways Players Pay' report reveals insights from 4,300 online sports bettors across Europe, North America, and LATAM

LONDON--(BUSINESS WIRE)-- A positive payment experience makes 82% of global online sports-bettors stay to continue wagering with sportsbooks, according to new research released today by leading payments platform Paysafe (NYSE: PSFE). Beyond player retention, the latest ‘All the Ways Players Pay’ annual report underscores the critical role payments play in customer acquisition and the importance of sportsbooks offering localized cashiers with alternative payment methods (APMs) to ensure payment choice plus fast and secure transactions.

The 2025 edition of the report, which includes Latin America for the first time, reveals players in the region share North American and European bettors’ priorities when choosing a sportsbook. Globally, quick and easy payouts are the top factor in sportsbook selection, with 34% of bettors prioritizing payout speed over brand trust (33%), promotions, and odds (both 24%), user experience (18%), and sports market variety (17%). Cashing-out quickly is particularly important to bettors in Romania (prioritized by 42%), the U.S. (41%), and Argentina (37%).

Beyond payouts, global players consider other payment factors more important than everything else except brand trust. Bettors seek rapid deposits (25%) and the availability of their preferred payment methods (also 25%) when choosing a sportsbook.

Players’ desire for diverse payment preferences demonstrates the importance of operators maximizing payment options. In the regions surveyed, debit cards remain the top payment choice (42%), trending even higher in Mexico (63%) and Peru (56%) as well as in jurisdictions that ban iGaming credit card transactions like the U.S. state of Tennessee (51%) and the U.K. (48%).

Despite restrictions, credit cards are preferred by 24% of players globally and remain the top payment method in France (39%). But APMs like digital wallets are challenging cards’ popularity. Digital wallets are a top choice for 38% of global players and are even more popular in Argentina (52%) and densely populated U.S. states like New York (48%) and Florida (46%).

Interest in local payment methods (LPMs) available only in specific regions is robust in the U.S. (16%), where Venmo is popular, but trends highest in Colombia (29%) and Ecuador (24%).

Against the backdrop of a resilient cash culture, LATAM players favor eCash for iGaming, with 30% of Colombians and 25% of both Peruvians and Ecuadoreans considering it a preference, though cash’s popularity also stands strong in Spain and the U.K. (both 22%).

In addition to localizing their cashiers, operators need to focus on transactional speed. With players demanding rapid payouts, 42% of global players expect to cash-out instantly. And 34% consider fast deposits critical to their payment experience, trending highest in Colombia (45%) and Ecuador (43%).

Transaction security is even more important, with 41% of global bettors prioritizing this in their payment experience. Players in Argentina (51%), Peru (48%), and Colombia (46%), as well as Romania (44%) and Italy (43%) appear particularly sensitive to security concerns.

Players’ confidence in the security of their transactions continues to improve, with 66% more confident than a year ago, though there’s no room for operator complacency, with 8% less confident and 26% on the fence. These doubters almost certainly impact operators’ revenue, with 32% of players who’ve not wagered in 6+ months saying fraud concerns were their major blocker.

Looking ahead, players reveal a strong appetite for real-time payments, with 73% expecting this to become the norm at sportsbooks within two years. Over the same period, adoption of APMs like digital wallets and eCash will likely grow, with 60% expecting to wager more with one. Bettors in Colombia (85%) and Peru (81%) are particularly bullish on upping the ante with APMs.

“Our latest ‘All the Ways Players Pay’ research report surveys online sports bettors’ transactional preferences across an unprecedented range of regulated markets in the Americas and Europe,” said Zak Cutler, President of Global Gaming at Paysafe. “Payments are crucial for player acquisition and retention in every single market, but there can be no one-size-fits-all approach. Operators will only maximize conversions and minimize churn if they localize their cashiers and respond to player demand for an exhaustive range of payment options that balance transactional speed with security.”

About the 2025 ‘All the Ways Players Pay’ Research Report

Paysafe launched its ‘All the Ways Players Pay’ research report series in 2019. The 2025 edition was based on a survey conducted on behalf of Paysafe by Sapio Research among 4,300 consumers who have been involved in, or have an interest in, sports betting across six U.S. states (Florida, Louisiana, New Jersey, New York, Pennsylvania, and Tennessee), the Canadian province of Ontario, Argentina, Colombia, Ecuador, France, Italy, Mexico, Peru, Romania, Spain, and the U.K. The interviews were conducted online by Sapio Research in November 2024 using an email invitation and an online survey.

The 2025 report can be downloaded here: https://www.paysafe.com/en/all-the-ways-players-pay/

About Paysafe

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry leading capabilities in payment processing, digital wallet, and online cash solutions. With over 25 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

The Paysafe Press Office via PR@Paysafe.com

Source: Paysafe Limited

FAQ

What are the key factors affecting sportsbook selection according to Paysafe's 2025 report?

According to the report, quick payouts (34%) are the top priority, followed by brand trust (33%), promotions and odds (24%), user experience (18%), and sports market variety (17%).

What is the most preferred payment method for online sports betting according to PSFE's research?

Debit cards are the most preferred payment method globally (42%), with particularly high usage in Mexico (63%) and Peru (56%).

How many sports bettors expect instant cashouts according to Paysafe's 2025 report?

42% of global players expect instant cashouts from their sportsbook operators.

What percentage of bettors plan to increase alternative payment method usage according to PSFE?

60% of bettors expect to increase their usage of alternative payment methods like digital wallets and eCash within two years.

How does payment experience affect customer retention according to Paysafe's research?

82% of global online sports-bettors continue wagering with sportsbooks that provide a positive payment experience.

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