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Cendyn Leverages Pluralsight Skills to Close Skills Gaps Amidst Pandemic

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Pluralsight announced that Cendyn, a cloud software provider for the hospitality industry, utilized its skills platform during the pandemic to upskill employees amid workforce reductions. Cendyn accessed over 7,000 technology courses through Pluralsight's Free April campaign to address skill shortages and enhance productivity. Following the success of this initiative, Cendyn has entered a multi-year partnership with Pluralsight for ongoing skill development. This collaboration aims to empower Cendyn's workforce, enabling improved team collaboration and innovation in technology solutions.

Positive
  • Cendyn successfully utilized Pluralsight's Free April program to address workforce skill shortages during the pandemic.
  • The partnership allows for continuous technology skill development aligned with Cendyn's strategic objectives.
  • Cendyn has reported improved team collaboration and efficiency due to enhanced technology skills.
Negative
  • Cendyn faced workforce furloughs which created immediate skill shortages that necessitated external training support.

SILICON SLOPES, Utah, April 19, 2021 (GLOBE NEWSWIRE) -- Pluralsight, Inc., the technology workforce development company, today announced that Cendyn, the leading cloud software and services provider for the hospitality industry, leveraged Pluralsight Skills during the pandemic to invest in their employees and upskill its workforce on the latest technologies to enhance productivity.

With a focus on integrated hotel CRM, hotel sales and revenue strategy technology platforms, Cendyn serves thousands of hotels across the globe. With the global pandemic posing barriers to almost every aspect of the hospitality experience, Cendyn was forced to furlough a percentage of its workforce, leading to a shortage of critical technology resources.

As Cendyn was confronting a shortage of technical personnel, Pluralsight launched its Free April campaign by offering full access to its entire platform of more than 7,000 technology skill development courses taught by the world’s leading technology experts for free during the month of April in 2020. To address immediate resource needs to support current projects, Cendyn utilized Pluralsight’s Free April offering to quickly upskill its remaining team members, some in highly technical areas, to close the gap left by those who were furloughed.

“The pandemic forced us to accelerate upskilling, as teams were reduced in size and those who remained had to take on unfamiliar projects, often using unfamiliar technologies,” said Brad Noe, Chief Technology Officer at Cendyn. “We had to quickly pivot and we needed to make sure that our team members had an opportunity to learn the latest technologies and the latest processes to remain efficient and productive. Pluralsight’s Free April program gave us that opportunity. Since implementing in 2020, we saw so much success with the training, we have decided to continue to offer skill development for our employees.”

From the Director of Integrations to Software Developers, Cendyn’s team members participated in Pluralsight’s Free April program to learn technology skills in areas such as DevOps, Agile, Azure, and more, at scale. As a result, team members found efficiencies with their expanded technology skills and could move faster while enabling better team collaboration, making processes more effective.

The success of Free April prompted Cendyn to extend their trial into a multi-year partnership with Pluralsight, allowing for continuous technology skill development that align to the company’s strategic objectives while addressing both their immediate and long-term business needs. With Pluralsight Skills, Cendyn is consistently delivering and quickly adopting new tools by building critical technology skills. Team members are empowered to develop the skills they need using customized channels, Skills IQ assessments, and analytics to validate their skills progression and rapidly close the knowledge gap.

“With Pluralsight Skills, Cendyn is positioned for growth. Our team members have access to high-quality technology content to deepen their expertise and explore technologies that are not currently in play at our company,” added Noe. ‘They’re now able to innovate new solutions and problem-solve on projects using technologies they may not have previously been familiar with. Pluralsight has enabled our team members to be very agile, broadening us as a company.”

Having now integrated Pluralsight Skills into their technology skill development program, Cendyn is looking forward to seeing how Pluralsight Flow can benefit teams as they charge forward toward a post-pandemic future.

To learn more about how Cendyn and other leading companies are using Pluralsight to gain a competitive edge, visit: pluralsight.com/customer-stories.

About Pluralsight

Pluralsight is the leading technology workforce development company that helps companies and teams build better products by developing critical skills, improving processes and gaining insights through data, and providing strategic skills consulting. Trusted by forward-thinking companies of every size in every industry, Pluralsight helps individuals and businesses transform with technology. Pluralsight Skills helps enterprises build technology skills at scale with expert-authored courses on today’s most important technologies, including cloud, artificial intelligence and machine learning, data science, and security, among others. Skills also includes tools to align skill development with business objectives, virtual instructor-led training, hands-on labs, skill assessments and one-of-a-kind analytics. Flow complements Skills by providing engineering teams with actionable data and visibility into workflow patterns to accelerate the delivery of products and services. For more information about Pluralsight, visit pluralsight.com.

About Cendyn
Cendyn is the leading innovative cloud software and services provider for the hospitality industry. Their software solutions drive sales, marketing, and revenue performance for tens of thousands of hotels across the globe with a focus on integrated hotel CRM, hotel sales, and revenue strategy technology platforms. The Cendyn Hospitality Cloud offers a complete set of software services for the industry, aligning marketing, sales, and revenue teams to optimize their strategies and drive performance and loyalty across their business units. With office headquarters in Boca Raton, FL, USA, and offices around the globe in Germany, Singapore, Thailand, and Japan, Cendyn proudly serves customers in 143 countries. Their software solutions deliver billions of data-driven, personalized communications on behalf of their customers every year. For more information on Cendyn, visit cendyn.com.

Media Contact

Pluralsight PR
Ben Veghte
Director, Communications
ben-veghte@pluralsight.com


FAQ

How did Cendyn utilize Pluralsight during the pandemic?

Cendyn used Pluralsight's Free April program to provide access to over 7,000 technology courses to upskill remaining employees.

What is the significance of the partnership between Cendyn and Pluralsight?

The partnership allows Cendyn to continue developing technology skills within their workforce, enhancing productivity and innovation.

What specific skills did Cendyn's employees enhance using Pluralsight?

Employees upskilled in areas such as DevOps, Agile, Azure, and more.

What are the long-term goals of Cendyn's partnership with Pluralsight?

The goal is to build critical technology skills that align with Cendyn's strategic business objectives.

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