Ping An Healthcare and Technology Company Limited posts revenue of RMB 6,866 million in 2020
Ping An Healthcare and Technology Company Limited reported robust growth in its 2020 annual results, achieving RMB 6,866 million in revenue, a 35.5% year-on-year increase. The company's core online medical services significantly contributed, with an 82.4% rise in revenue to RMB 1,566 million. The number of registered users grew to 373 million, while average daily consultations reached 903 thousand. A comprehensive strategic upgrade was launched, focusing on corporate clients and Internet hospital collaborations, strengthening the integration of healthcare and insurance services.
- Revenue grew 35.5% year-on-year to RMB 6,866 million.
- Online medical services revenue surged 82.4% to RMB 1,566 million.
- Registered users increased by 57.6 million to 373 million.
- Average daily consultations rose 23.9% to 903 thousand.
- Membership product revenue jumped 124.5% to RMB 925 million.
- Net loss on traditional businesses was RMB 239 million, despite a 65.6% reduction.
Launches comprehensive strategic upgrade
Revenue from online medical services, its core business, grows
HONG KONG, Feb. 2, 2021 /PRNewswire/ -- Ping An Healthcare and Technology Company Limited ("Ping An Good Doctor"; Stock Code: 01833.HK), a leading internet healthcare services platform in China, announced its 2020 annual results. During the reporting period, the Company kept up the great momentum for growth and recorded revenue of RMB 6,866 million, an increase of
Overall revenue rose steadily and core businesses posted rapid growth
The COVID-19 pandemic has opened up a great opportunity for rapid development of Internet healthcare in China, and the Internet healthcare industry is in an accelerated phase of development. During the reporting period, online medical services, the Company's core business, maintained rapid growth and contributed revenue of RMB 1,566 million, an increase of
Driven by the strong growth of core businesses, the Company's total revenue expanded by
Benefiting from a growing awareness of Internet healthcare services among users, Ping An Good Doctor's core operational indicators delivered remarkable performances, benefiting from this development. As of 31 December 2020, the number of registered users of the Company reached 373 million, an increase of 57.6 million or 18.3 % from the end of 2019. Average daily consultations in 2020 grew by
Meanwhile, the Company continued with refined operation of user traffic, further focusing on the monetization of healthcare users in particular. During the reporting period, average conversion rate of paying users reached
Launched comprehensive strategic upgrade and accelerated development of corporate clients
To capture market opportunities brought about by favourable national policies, the Company launched comprehensive strategic upgrades in mid-2020 on three fronts, namely channels, services and capabilities, and it focused on key strategic projects including the accelerated development of corporate clients, establishment of Internet hospitals, formation of doctors' teams, expansion of insurance channel product offerings and enhancement of health management services.
On corporate customer channels, in 2020, the Company upgraded its offerings of membership products. By developing corporate healthcare service products exemplified by Private Doctors, the Company built the Internet + Medical + Healthcare model and had over 1,100 corporate customers, providing all-round healthcare and medical services to enterprises and their staff.
In the future, Ping An Good Doctor will continue to improve health management services and experiences for corporate customers. Meanwhile, the Company will reach corporate customers more extensively and easily by making use of the resource pool of massive amounts of corporate customers in Ping An's integrated financial service ecosystem. This will help realize precise connection and comprehensive management, to raise the health level of corporate staff.
As regards establishment of Internet hospitals, the Company reached agreements with over 120 offline hospitals on jointly building Internet hospitals as of 31 December 2020. Fifty of these hospitals were completed and put into operation.
Establishes Insurance Business Unit amid huge potential of Insurance + Internet Healthcare
Being a key part of Ping An healthcare ecosystem, the Company has put the Insurance Business Unit in charge of advancing online business collaboration with Ping An Health Insurance, so as to empower of the healthcare and insurance services by customizing the service and product mix, allowing users to enjoy one-stop, comprehensive, end-to-end online healthcare and insurance services. Moreover, Ping An Good Doctor strengthened the healthcare and insurance collaboration and made full use of synergies through quality customers referral, aiming to fulfill the huge potential of internet healthcare and insurance as well as expand access to heartfelt services for users.
In respect of services, the Company has extended its business from online medical consultation and services to higher-frequency and more diversified healthcare services. The Company upgraded its first member product – "Health 360", which was launched in 2017, to "Health Guard 360", providing additional health benefits for users. The upgraded product has been praised highly by customers after its launch. During the reporting period, membership products' revenue amounted to RMB 925 million, representing a year-on-year surge of
Creates Doctor Home, comprised of famous doctors, to banner an industry-leading healthcare service capability
Top-notch quality doctor resources provide a guarantee of healthcare service capability. Since mid-2020, the Company has built a four-tier doctors network: underpinned by AI-based Doctor Assistant, on-site doctors provide basic services in response to common healthcare demand, external doctors who are the backbone of clinical teams address core demand of patients, and famous doctor studios focus on specific types of illnesses and provide specialist care in order to build up professional image. This upgraded medical services system helps doctors establish Doctor Home.
Currently, the Company's in-house medical team had over 2,200 members, with over 20,000 contracted external doctors. In the future, the Company will continue expanding its in-house medical team and adding more doctors from around the nation in order to enhance its online service capability and, at the same time, constantly optimize its offline medical services network. With its industry-leading medical services capability and medical resources reserve, it provides high-quality and guaranteed professional medical services to more users.
View original content to download multimedia:http://www.prnewswire.com/news-releases/ping-an-healthcare-and-technology-company-limited-posts-revenue-of-rmb-6-866-million-in-2020--301220420.html
SOURCE Ping An Healthcare and Technology Company Limited
FAQ
What revenue did Ping An Healthcare achieve in 2020?
How did online medical services perform in 2020?
What is the number of registered users for Ping An Healthcare as of December 2020?
What strategic upgrades did Ping An Healthcare implement in 2020?
Did Ping An Healthcare report a profit or loss in 2020?
