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Phreesia Named 2021 Best in KLAS for Patient Intake Management

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Phreesia has been awarded the 2021 Best in KLAS for Patient Intake Management by KLAS, an insights firm. The award recognizes top-performing healthcare IT companies based on feedback from healthcare organizations. Phreesia achieved a score of 91.3, reflecting provider evaluations across various customer experience areas. This marks the third consecutive year Phreesia has received top honors for this category, previously winning in 2020 and being named Category Leader in 2019. CEO Chaim Indig expressed gratitude to clients and team members for their support.

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  • Awarded 2021 Best in KLAS for Patient Intake Management with a score of 91.3.
  • Third consecutive year recognized as top-rated patient intake management vendor.
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Phreesia today announced it has been named 2021 Best in KLAS for Patient Intake Management by the research and insights firm KLAS. In its annual report, “2021 Best in KLAS: Software and Services,” KLAS recognized the industry’s top-performing healthcare IT and services companies, based on feedback from healthcare organizations.

“Each year, thousands of healthcare professionals across the globe take the time to share their voice with KLAS,” said KLAS President Adam Gale. “Vendors who win the title of “Best in KLAS” should celebrate and remember that providers now accept only the best from their products and services. The Best in KLAS award serves as a signal to provider and payer organizations that they should expect excellence from the winning vendors.”

The Best in KLAS designation is reserved for the software and services market segments that have the broadest operational and clinical impact on healthcare organizations.

Phreesia earned an overall top score of 91.3, based on provider feedback across a range of customer experience pillars, including culture, loyalty, operations, product, relationship and value.

This year’s award marks the third consecutive year that Phreesia has been recognized as the top-rated patient intake management vendor by KLAS. Phreesia garnered Best in KLAS honors in 2020 and was named Category Leader in 2019 after KLAS launched the new category the previous year.

“We’re honored to receive this award, especially given that our top ranking was determined by the first-hand perspectives of healthcare organizations,” said Phreesia CEO Chaim Indig. “This wouldn’t have been possible without the support from our clients and our team members, and we’re grateful to be regarded as a leader in this valuable part of the care continuum.”

About Phreesia

Phreesia gives healthcare organizations a suite of robust applications to manage the patient intake process. Our innovative SaaS platform engages patients in their healthcare and provides a safe, convenient experience, while enabling our clients to enhance clinical care and drive efficiency.

FAQ

What did Phreesia achieve in the 2021 Best in KLAS report?

Phreesia was awarded the 2021 Best in KLAS for Patient Intake Management with a score of 91.3.

How many years has Phreesia received the Best in KLAS award?

Phreesia has received the Best in KLAS award for three consecutive years, including 2021, 2020, and 2019.

What criteria were used to evaluate Phreesia for the Best in KLAS award?

Phreesia was evaluated based on provider feedback across customer experience pillars like culture, loyalty, and product quality.

Who is the CEO of Phreesia?

The CEO of Phreesia is Chaim Indig.

Phreesia, Inc.

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