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Phreesia Joins Zoom App Marketplace to Create a Better Telehealth Experience

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Phreesia has joined the Zoom App Marketplace, enhancing its Intake for Telehealth solution. This integration offers automated patient intake processes for telehealth visits, allowing healthcare providers to generate unique meeting links and collect essential patient information efficiently. Over 100 healthcare organizations, including a 17-provider gastroenterology group, are already benefiting from this partnership. The streamlined registration improves the overall patient experience during virtual consultations.

Positive
  • Integration with Zoom enhances telehealth services, improving patient intake efficiency.
  • Over 100 healthcare organizations are utilizing Phreesia and Zoom integration, signaling strong market acceptance.
  • Case studies show successful implementation, such as a gastroenterology group achieving a 92% self-service check-in rate.
Negative
  • None.

Phreesia, the nation’s leading patient intake platform, is pleased to announce that it is now listed on the Zoom App Marketplace, expanding provider access through its Intake for Telehealth offering. Through the integration of Zoom with Phreesia's platform, we offer an automated solution that streamlines and simplifies patient intake during telehealth visits.

“Joining the Zoom App Marketplace allows us to extend and expand our support to providers across the country who are leveraging telehealth so they can give patients a safer and better healthcare experience,” said Michael Davidoff, Phreesia’s SVP of Marketing and Business Development.

Phreesia’s advanced API integration with Zoom offers providers and patients a more simple and secure registration process by generating automatic, unique meeting links for each telehealth appointment. It also enables providers to use Phreesia’s Intake for Telehealth workflows to gather important patient information for each telehealth visit—including consents—at scale. Providers can prompt patients to pre-register, make a payment and review instructions for their telehealth visit ahead of their time on a mobile device.

More than 100 primary care, multi- and single-specialty organizations are leveraging Phreesia and Zoom together, including:

  • A 17-provider gastroenterology group that facilitated more than 3,200 virtual visits and achieved a 92% self-service check-in rate within two months
  • A large cardiology group that implemented intake for Telehealth for Zoom visits across 20 locations in less than two weeks

"At the start of the pandemic, we needed to quickly adapt to telehealth so we could continue providing care to patients, said Julie Roberts, Clinical Systems Manager at United Urology, a large, multi-state urology group leveraging Phreesia and Zoom’s integration. “Phreesia helped us do that by incorporating Zoom’s secure conferencing platform into our patient intake workflows, which allowed us to continue providing a consistent and familiar registration experience for patients and staff.”

About Phreesia

Phreesia gives healthcare organizations a suite of robust applications to manage the patient intake process. Our innovative SaaS platform engages patients in their healthcare and provides a safe, convenient experience, while enabling our clients to enhance clinical care and drive efficiency.

FAQ

What is Phreesia's new offering related to telehealth?

Phreesia has launched its Intake for Telehealth solution integrated with Zoom, streamlining patient intake during telehealth visits.

How does the Zoom integration benefit healthcare providers?

The integration provides automated solutions for appointment scheduling, unique meeting links, and efficient patient information collection.

What organizations are currently using Phreesia's telehealth solution?

Over 100 healthcare organizations are leveraging the Phreesia and Zoom integration, including gastroenterology and cardiology groups.

How quickly can a healthcare organization implement Phreesia's telehealth integration?

Some organizations, like a cardiology group, implemented the solution across multiple locations in less than two weeks.

What percentage of patients self-checked in using the telehealth system?

A gastroenterology group reported a 92% self-service check-in rate within two months of using Phreesia's system.

Phreesia, Inc.

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