Progressive Insurance® Intends to Hire More Than 12,000 People in 2025 to Support Company's Continued Growth

Rhea-AI Summary

Progressive Insurance has announced plans to hire over 12,000 people in 2025 to support its continued growth. The company, currently the No. 2 auto insurer in the U.S., reported significant growth metrics in 2024, including:

• Addition of over 5 million policies in force
• 21% growth in net premiums written to $74.4 billion
• 1.3 million new policies added in Q1 2025

The company is offering remote, in-office, and hybrid positions across various departments including claims, customer care, IT, legal, and corporate functions. Progressive currently employs over 66,000 people and ranked #16 on the FORTUNE 100 Best Companies to Work For® list in 2025. The company scored in the 98th percentile in a recent Gallup Engagement and Culture survey among U.S. companies.

Positive

• 21% growth in net premiums written to $74.4 billion in 2024
• Added over 5 million policies in force in 2024
• Gained 1.3 million new policies in Q1 2025
• Ranked #16 on FORTUNE 100 Best Companies to Work For® list
• 98th percentile ranking in Gallup Engagement and Culture survey

Negative

• None.

Insights

Financial Analyst

Progressive's robust 21% premium growth and millions of new policies signal strong momentum, supported by strategic workforce expansion.

Progressive Insurance's planned hiring of thousands of employees in 2025 is backed by impressive growth metrics that validate their business momentum. The company reported a substantial 21% increase in net premiums written to $74.4 billion in 2024, while simultaneously adding over 5 million policies in force. This growth trajectory continues in 2025, with 1.3 million policies added in Q1 alone.

Progressive has solidified its position as the #2 auto insurer in the United States, demonstrating effective market penetration strategies. The company's decade-long pattern of year-over-year increases in both policies and premiums indicates a sustainable growth trajectory rather than a temporary surge. With a current workforce exceeding 66,000 employees, this expansion aligns perfectly with their increased business volume.

While the hiring initiative will increase operating expenses in the near term, it strategically positions Progressive to service its expanding customer base efficiently. The company's continued market share gains and growing policy count reflect strong operational execution. This workforce investment signals management's confidence in maintaining their growth momentum throughout 2025 and beyond.

Workforce Strategy Expert

Progressive's hiring expansion alongside exceptional culture metrics (98th percentile) creates competitive advantage in talent acquisition and retention.

Progressive's intention to hire thousands in 2025 reveals a sophisticated workforce strategy that perfectly complements their business growth. The company is implementing a flexible approach with remote, hybrid, and in-office positions across claims, customer care, IT, legal, and corporate functions—a strategy designed to optimize talent acquisition in today's competitive labor market.

Their placement at #16 on the FORTUNE 100 Best Companies to Work For list (marking their eighth consecutive appearance) demonstrates exceptional workplace quality. Even more impressive, Progressive scored in the 98th percentile on Gallup's Engagement and Culture survey, placing them among the elite of U.S. employers.

The company's career development infrastructure, including their internal Career Central hub with mentorship programs and learning plans, reflects a long-term approach to talent management. This comprehensive strategy enables Progressive to scale operations while maintaining service quality—critical as they service their rapidly expanding customer base of over 5 million new policies added in 2024 and 1.3 million in Q1 2025. These workforce investments directly support Progressive's continued market share gains in the insurance industry.

The insurance provider remains committed to culture, career advancement and flexible workplace offerings

MAYFIELD VILLAGE, Ohio, April 28, 2025 /PRNewswire/ -- Progressive Insurance intends to hire thousands of people in 2025 to support its continued year-over-year growth. In addition to its growth-driven hiring plans, the No. 2 auto insurer in the U.S. continues its commitment to flexible workplace offerings with a mix of remote, in-office and hybrid roles available across claims, customer care, IT, analyst, legal, and corporate functions.

Over the past decade, the organization has produced year-over-year increases in the number of policies in force and net premiums written. In 2024, Progressive added just over five million policies in force and grew net premiums written by 21% to $74.4 billion. The company has continued its growth in the new calendar year by adding 1.3 million policies in force during the first quarter. To support these continued positive trends, market share gain, and growing customer base, Progressive has continued to increase its workforce, and this year is no different as the company is actively seeking qualified candidates to fill a multitude of roles.

Progressive offers an award-winning, purpose-driven, and thriving company culture along with competitive employee benefits. Based on employee feedback from a recent Gallup Engagement and Culture survey, Progressive scored in the 98^th percentile of U.S. companies that were measured. In addition, its core values, inclusive environment, career development resources and the dedication of its people make the company one of the best places to work. In 2025, Progressive placed #16 on the FORTUNE 100 Best Companies to Work For^® list, marking its eighth-straight year receiving this accolade.*

"Progressive continues to prove that our culture is not defined or limited by our physical spaces. By having a flexible workplace approach it not only allows us to meet the needs of our current employees, but to also reach job seekers where they are," said Neil Lenane, Progressive Business Leader of Talent Acquisition. "Although in a reimagined workforce, we still seek to live our core values each day and that starts with our talented team of more than 66,000 employees seeing our commitment to their careers and feeling that support and encouragement through our extensive offerings."

To highlight the career growth and opportunities employees have at Progressive, the company's talent acquisition team recently launched Destination: Progress, an employer brand campaign that reflects the sentiment shared by employees about their experience working at Progressive. It can be seen across candidate-facing platforms such as the career site and social channels, showing job seekers that although they may come to Progressive for a job, they can stay for a career. Additionally, Progressive provides extensive training and career development opportunities including Career Central, an internal career development hub with learning tools that include leadership development, mentorship and learning plans to support and encourage employees to grow and advance their careers within the company.

For those interested in joining the Progressive team, below is an overview of several of the career areas that will have available roles to fill throughout 2025:

• As the company's customer base continues to grow, so does the claims team. They're seeking to fill entry-level roles such as claims adjuster trainee and a new opportunity, field adjuster trainee, as well as experienced roles like claims specialist, and claims adjuster auto damage. While most roles are remote, there are some hybrid and in-person opportunities in areas such as Massachusetts, Florida, Texas, New York, and South Carolina.
• Similarly to claims, Progressive's customer care organization is also growing to align with the customer base. Numerous call center positions are available across the country, including Spanish bilingual representatives and licensed insurance agents.
• The company's in-house legal counsel is seeking to fill several roles including defense attorneys in Sherman Oaks, California, Atlanta, Georgia, and Long Island, New York, as well as across multiple cities in Florida and Texas.
• Additional roles available include territory sales reps, data scientists, and production print mail specialists.

To learn more about Progressive, its competitive benefit offerings, or to apply for a position, visit careers.progressive.com or you can also follow them on LinkedIn, Instagram, and YouTube.

About Progressive
Progressive Insurance^® makes it easy to understand, buy and use car insurance, home insurance, and other protection needs. Progressive offers choices so consumers can reach us however it's most convenient for them — online at progressive.com, by phone at 1-800-PROGRESSIVE, via the Progressive mobile app, or in-person with a local agent.

Progressive provides insurance for personal and commercial autos and trucks, motorcycles, boats, recreational vehicles, and homes; it is the second largest personal auto insurer in the country, a leading seller of commercial auto, motorcycle, and boat insurance, and one of the top 15 homeowners insurance carriers.

Founded in 1937, Progressive continues its long history of offering shopping tools and services that save customers time and money, like Name Your Price^®, Snapshot^®, and HomeQuote Explorer^®.

The Common Shares of The Progressive Corporation, the Mayfield Village, Ohio-based holding company, trade publicly at NYSE: PGR.

*From Fortune. ©2025 Fortune Media IP Limited All rights reserved. Used under license.

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SOURCE Progressive Insurance

FAQ

How many jobs is Progressive Insurance (PGR) creating in 2025?

Progressive Insurance plans to hire more than 12,000 people in 2025 across various departments including claims, customer care, IT, legal, and corporate functions.

What was Progressive Insurance's (PGR) premium growth in 2024?

Progressive Insurance grew its net premiums written by 21% to $74.4 billion in 2024.

How many new policies did Progressive Insurance (PGR) add in Q1 2025?

Progressive Insurance added 1.3 million new policies in force during the first quarter of 2025.

What types of work arrangements does Progressive Insurance (PGR) offer in 2025?

Progressive Insurance offers a mix of remote, in-office, and hybrid roles across various departments.

What was Progressive's (PGR) ranking on the 2025 FORTUNE 100 Best Companies to Work For list?

Progressive ranked #16 on the FORTUNE 100 Best Companies to Work For® list in 2025, marking its eighth consecutive year on the list.