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Pegasystems Inc. (NASDAQ: PEGA) is a frontrunner in the realm of software for customer engagement and operational excellence. Founded in 1983, Pegasystems has crafted an impressive legacy of delivering award-winning solutions in customer relationship management (CRM) and business process management (BPM). The cornerstone of their offerings is the Pega Infinity platform, a unified cloud-architected suite that seamlessly integrates BPM and CRM functionalities.
The Pega Infinity platform empowers enterprises to rapidly deploy, extend, and adapt applications to meet evolving business needs. Leveraging advanced artificial intelligence and robotic automation, Pegasystems' software suite ensures that organizations can achieve breakthrough business results and maintain a competitive edge.
Pegasystems serves a wide array of enterprise-sized clients, focusing predominantly on the financial, insurance, and healthcare sectors. Their adaptive software solutions are designed to cater to the specific needs of these verticals, offering enhanced customer engagement through streamlined operations.
Notably, Pegasystems has formed strategic partnerships and collaborations that bolster its capability to deliver innovative solutions. These partnerships enhance Pega's ability to integrate cutting-edge technology and maintain its position as a leader in the software industry.
With a commitment to continuous improvement and innovation, Pegasystems remains at the forefront of the industry, providing robust solutions that drive efficiency and customer satisfaction. For the latest updates and news about Pegasystems, visit their official website at www.pega.com.
Pegasystems Inc. announced its Q1 2023 financial results, highlighting a 15% year-over-year growth in annual contract value (ACV). The company reported a Pega Cloud gross margin of 72%, emphasizing its focus on profitable growth, which led to substantial cash generation. Despite a 14% decline in total revenue to $325.5 million from $376.3 million in the same quarter last year, the non-GAAP net income stands at $19.2 million, a 62% decrease. The diluted loss per share on a GAAP basis was $(0.25), compared to a profit last year. CEO Alan Trefler expressed optimism about client engagement and growth opportunities, while COO Ken Stillwell noted success in key financial metrics including ACV growth and free cash flow. A conference call will discuss these results further.
Pegasystems Inc. (NASDAQ: PEGA) announced a partnership with Tealium, integrating its Customer Decision Hub with Tealium's Customer Data Platform (CDP). This collaboration empowers brands to utilize first-party data and AI to enhance customer interactions across various channels while ensuring compliance with data privacy regulations like GDPR and CCPA. The new connector facilitates real-time data transfer and deepens customer insights for more personalized experiences. This initiative aligns with Pega's broader strategy of delivering AI-driven solutions that prioritize ethical data usage and improve customer engagement.
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