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Pegasystems Inc. (NASDAQ: PEGA) is a frontrunner in the realm of software for customer engagement and operational excellence. Founded in 1983, Pegasystems has crafted an impressive legacy of delivering award-winning solutions in customer relationship management (CRM) and business process management (BPM). The cornerstone of their offerings is the Pega Infinity platform, a unified cloud-architected suite that seamlessly integrates BPM and CRM functionalities.
The Pega Infinity platform empowers enterprises to rapidly deploy, extend, and adapt applications to meet evolving business needs. Leveraging advanced artificial intelligence and robotic automation, Pegasystems' software suite ensures that organizations can achieve breakthrough business results and maintain a competitive edge.
Pegasystems serves a wide array of enterprise-sized clients, focusing predominantly on the financial, insurance, and healthcare sectors. Their adaptive software solutions are designed to cater to the specific needs of these verticals, offering enhanced customer engagement through streamlined operations.
Notably, Pegasystems has formed strategic partnerships and collaborations that bolster its capability to deliver innovative solutions. These partnerships enhance Pega's ability to integrate cutting-edge technology and maintain its position as a leader in the software industry.
With a commitment to continuous improvement and innovation, Pegasystems remains at the forefront of the industry, providing robust solutions that drive efficiency and customer satisfaction. For the latest updates and news about Pegasystems, visit their official website at www.pega.com.
Pegasystems (NASDAQ: PEGA) announced new enhancements in its Pega Infinity software suite, aimed at boosting productivity through advanced AI integration. Unveiled on October 18, 2022, these features enable organizations to deploy applications rapidly, create smarter workflows, and elevate employee and customer experiences. The update enhances user interaction with AI-driven insights, improving operational efficiency and decision-making processes. Key enhancements include a Developer Assistant Panel and Prediction Widget, offering advanced functionalities for developers and end-users alike.
Pegasystems (NASDAQ: PEGA) will report its third-quarter financial results on October 26, 2022, after market close. Following the earnings release, a conference call will be held at 5:00 p.m. EDT, open to the public and investors. Participants can join via a dialing number or through a href="https://viavid.webcasts.com/starthere.jsp?ei=1574684&tp_key=adfbdc0fb8">webcast. A replay will be available on Pega's website in the Investors section. The company focuses on providing a low-code platform for business agility through AI-powered solutions.
Pegasystems Inc. (NASDAQ: PEGA) announced the establishment of Pega Government LLC, a new entity aimed at addressing the unique product requirements and compliance demands of U.S. government clients. Sponsored initially by the Department of Justice, this entity will provide support for federal and defense agencies. Pega has a history of aiding major government agencies in their modernization efforts. The entity will leverage Pega Cloud for Government to enhance operational efficiency and streamline organizational complexity.
Pegasystems Inc. (NASDAQ: PEGA) announced enhancements to its Robot Studio, a low-code authoring environment for robotic process automation (RPA). The revamped Robot Studio simplifies the bot-building process for users of all skill levels, promoting efficiency in business operations. Key features include intelligent recording capabilities for faster bot creation, a centralized repository for component reuse, and an intuitive user interface. As organizations increasingly adopt RPA to streamline tasks, these improvements aim to reduce maintenance efforts and accelerate automation deployment.
On October 3, 2022, Pegasystems (NASDAQ: PEGA) released a global study indicating a growing necessity for pre-emptive customer service technology to enhance customer experience. The survey revealed that 65% of business leaders aim to anticipate customer needs proactively within five years, addressing the challenges posed by increasingly digital-savvy customers. The report highlighted that 80% prioritize technology deployment to improve efficiency, while 55% recognize insufficient investment in new technologies as a major hurdle. The study emphasizes the urgency for organizations to adapt to shifting customer expectations or risk losing their clientele.
Pegasystems Inc. (NASDAQ: PEGA) announced the launch of Pega Customer Data Connectors, enabling clients to seamlessly integrate their existing customer data platforms (CDPs) with the Pega Customer Decision Hub. These connectors facilitate real-time data processing from major platforms like Adobe, Celebrus, and ZineOne, enhancing customer insights and operational efficiency. Organizations can now leverage AI-powered decision-making without vendor lock-in, activating curated data to optimize customer interactions within 90 days.
Pegasystems Inc. (NASDAQ: PEGA) announced a quarterly cash dividend of $0.03 per share, maintaining its dividend program. The Q4 2022 dividend is set for payment on October 17, 2022, to shareholders of record as of October 3, 2022. This decision reflects the company’s commitment to returning value to shareholders while continuing to support its low-code platform, designed to enhance organizational agility and operational efficiency.
On September 16, 2022, the Circuit Court for Fairfax County awarded Appian $2.036 billion in damages from Pegasystems for the willful misappropriation of trade secrets. Pegasystems is also required to pay $23.6 million in legal fees and approximately $122 million annually in post-judgment interest. The court ruled against Pegasystems after a seven-week trial, during which evidence revealed Pegasystems used a contractor to gain unauthorized access to Appian's software. Pegasystems plans to appeal the decision. This ruling is believed to be the largest damages award in Virginia state court history.
Pegasystems Inc. (NASDAQ: PEGA) announced that First Tech Federal Credit Union has deployed Pega Customer Service for Financial Services to enhance member and employee experiences. This partnership aims to simplify processes by consolidating multiple systems into a single platform, resulting in automated workflows and significant reductions in manual tasks. First Tech expects multi-million dollar cost savings and improved service efficiency, with reduced call handling times and faster innovation through digital transformation. The credit union serves over 720,000 members.
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