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Points Reports Strong Fourth Quarter and Full Year 2021 Results

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Points.com reported a record Q4 2021 revenue of $115.1 million, a 104% increase year-over-year. This growth is attributed to a strong demand recovery in the travel industry and new partnerships, including EVA Air. Gross profit also rose by 101%, marking the fifth consecutive quarter of growth. The company expanded its service footprint by 15% since before the pandemic and is optimistic about continued growth in 2022, despite challenges from the Omicron variant. Full-year revenue increased by 70% to $370 million, demonstrating robust operational momentum.

Positive
  • Quarterly revenue increased 104% year-over-year to $115.1 million.
  • Gross profit rose 101% year-over-year, highest in eight quarters.
  • Expanded partnership network with the addition of EVA Air in Asia-Pacific.
  • Total funds available increased to $108.8 million from $79.1 million year-over-year.
  • Full-year revenue increased by 70% to $370 million.
Negative
  • Operating expenses increased both sequentially and year-over-year due to eased spending restrictions.
  • Ceased participation in Canada's wage subsidy program, impacting operating expenses.

- Quarterly Revenue Increased 104% Year-Over-Year to a Record $115.1 Million -

- Quarterly Gross Profit Increased 101% Year-Over-Year, Representing Fifth Sequential Quarter of Growth and Highest Level of Gross Profit in the Past Eight Quarters -

TORONTO, March 09, 2022 (GLOBE NEWSWIRE) -- Points.com Inc. (TSX: PTS) (Nasdaq: PCOM) (Points or the Company), the global leader in powering loyalty commerce, is reporting financial results for the fourth quarter and full year ended December 31, 2021.

Unless otherwise noted, all comparisons are on a year-over-year basis and all amounts are in USD. The complete 2021 Audited Consolidated Financial Statements and fourth quarter and full year Management’s Discussion & Analysis are available at www.sedar.com and www.sec.gov.

“Our strong fourth quarter performance sustained the year-over-year improvements we generated throughout 2021, reflecting the important role loyalty programs continue to play in the recovery of the travel and hospitality industries,” said Rob MacLean, CEO of Points. “Despite the onset of the Omicron wave, which came late in the fourth quarter, we drove record quarterly revenue and our fifth sequential quarter of gross profit growth, contributing to continued adjusted EBITDA1 improvements and further underscoring our strengthening business momentum.

“These results demonstrate our commitment to executing on our core growth drivers by establishing new partnerships, expanding existing engagements, and enhancing our marketing and merchandising efforts amid broader recovery tailwinds. During the fourth quarter, we expanded our presence in the Asia-Pacific region with our new EVA Air partnership, deepened several existing partnerships through additional service deployments, and saw the majority of our partnerships rebound strongly over 2020. In addition, we recently renewed two long-term partnerships, extending our relationships with the Marriott Bonvoy program and AirFrance-KLM’s Flying Blue program to multi-year extensions, further underscoring our value proposition to the loyalty industry.”

MacLean continued: “With this strong fourth quarter, we have finished 2021 with one of our strongest business expansion periods, adding 3 new loyalty program partnerships and launching 32 product and service deployments into the market. These excellent results have both broadened the number of Loyalty Program partners that we have added to our Loyalty Commerce network and deepened our relationships with the world's most successful loyalty programs by adding new products and services to grow our respective businesses. Exiting 2021, we now have a product and services footprint that is 15% larger than when we entered the pandemic, and we are excited about the prospects of leveraging this portfolio to drive even more value to the loyalty industry in 2022 and beyond.

“As we move further into 2022, we are encouraged by a very positive start to the first quarter. While we continue to operate in a dynamic macro environment, we are excited about the opportunity to further expand our business and believe we will continue to drive meaningful year over year growth in revenue, gross profit and adjusted EBITDA in 2022. As recovery trends progress—and our partners continue to adopt a more aggressive approach to growth initiatives within their loyalty programs— both our strategy and flexible platform capabilities further strengthen our business’ long-term trajectory as we emerge from the pandemic. As a result, we believe our historical long term outlook remains achievable over the next 3 years.”

Fourth Quarter 2021 Financial Highlights

 For the three months ended
(in millions USD)December 31, 2021September 30, 2021December 31, 2020
Total Revenue$115.1$86.9 $56.4 
Gross Profit$17.1$12.4 $8.5 
Total Operating Expenses$15.2$13.5 $9.9 
Net Income/(Loss)$1.5$(1.2)$(0.7)
Adjusted EBITDA1$5.5$2.0 $0.4 
  • Total revenue in the fourth quarter of 2021 increased 104% compared to the prior year quarter, reflecting continued performance improvements from our marketing activity and the benefits of industry-wide recovery from the impacts of the COVID-19 pandemic. On a sequential basis, total revenue increased 33% compared to the third quarter of 2021.
  • Gross profit in the fourth quarter of 2021 increased 101% compared to the prior year quarter. The year-over-year increase was largely driven by the aforementioned performance improvements, improved contribution from the seasonal Tier Status product, and recovery-related tailwinds. Gross profit increased 38% relative to the third quarter of 2021.
  • Operating expenses in the fourth quarter of 2021 increased both sequentially and year-over-year. The increases were a result of the gradual easing of spending restrictions implemented at the onset of the pandemic and the impact of wage subsidies recorded in the prior year period. For the second half of 2021, the Company ceased participation in the Canada Emergency Wage Subsidy (CEWS) program, which had previously helped offset operating expenses in the prior year quarter. During the fourth quarter of 2020, Points recorded $1.2 million in subsidies from the CEWS program.
  • Total funds available2, which is defined as the sum of cash and cash equivalents, cash held in trust and funds receivable from payment processors, at the end of the fourth quarter increased to $108.8 million compared to $79.1 million at the end of 2020. The increase reflects the aforementioned strong sales activity, as well as the proceeds from the bought deal financing the Company completed in the first quarter of 2021. This was partially offset by the repayment of $15.0 million on the Company’s senior secured credit facility in the first quarter of 2021.

Full Year 2021 Financial Highlights

 For the year ended
(in millions USD)December 31, 2021December 31, 2020
Total Revenue$370.0 $217.4 
Gross Profit$50.8 $35.0 
Total Operating Expenses$50.5 $42.0 
Net Loss$(0.3)$(5.4)
Adjusted EBITDA1$12.1 $3.1 
  • Total revenue in 2021 increased 70% compared to the prior year, reflecting continuous performance improvements across the majority of our partners, as well as the growing benefits of the travel industries’ recovery throughout the year.
  • Gross profit in 2021 increased 45% compared to the prior year. The increase was largely attributable to the aforementioned performance improvements, recovery-related tailwinds, and the impact of new partners and services launched during the year.
  • Operating expenses in 2021 increased 20% compared to the prior year, primarily due to lower wage subsidies relative to the prior year and the gradual easing of spending restrictions implemented at the onset of the pandemic, which included additional resources added during the year and increased share based compensation. The Company’s participation in the CEWS program from the second quarter of 2020 through the second quarter of 2021 helped offset operating expenses during these periods. The Company recorded a total of $1.6 million in subsidies from the CEWS program during 2021, compared to $5.3 million in subsidies from the CEWS program during 2020.

____________
1 Adjusted EBITDA (Earnings before income tax, depreciation and amortization, foreign exchange gains or losses, finance costs, share-based compensation expense and impairment charges) is considered by management to be a useful supplemental measure when assessing financial performance. Management also believes that Adjusted EBITDA is an important indicator of the Company’s ability to generate liquidity through operating cash flow to fund future capital expenditures and working capital needs. However, Adjusted EBITDA is not a measure of financial performance under IFRS and should not be considered a substitute for Net income, which we believe to be the most directly comparable IFRS measure. See tables below for the reconciliation of Adjusted EBITDA to Net income (loss).
2Total funds available is a non-GAAP financial measure that is used by management as a key internal measure of assessing liquidity. However, Total funds available is not a measure under IFRS and other issuers may use different measures to assess liquidity. See tables below for the calculation of Total funds available.

Conference Call

Points will hold a conference call today at 4:30 p.m. Eastern time to discuss its fourth quarter and full year 2021 results, followed by a question-and-answer session.

Date: Wednesday, March 9, 2022
Time: 4:30 p.m. Eastern time (1:30 p.m. Pacific time)
Toll-free dial-in number: 1-877-407-0784
International dial-in number: 1-201-689-8560
Conference ID: 13727197

Please call the conference telephone number 5-10 minutes prior to the start time. An operator will register your name and organization. If you have any difficulty connecting with the conference call, please contact Gateway Group at 1-949-574-3860.

The conference call will be broadcast live and available for replay here and via the Events section of Points’ IR site here.

A replay of the conference call will be available after 7:30 p.m. Eastern time on the same day through March 23, 2022.

Toll-free dial-in number: 1-844-512-2921
International dial-in number: 1-412-317-6671
Conference ID: 13727197

About Points

Points (TSX: PTS) (Nasdaq: PCOM) is a trusted partner to the world’s leading loyalty programs, leveraging its unique Loyalty Commerce Platform to build, power, and grow a network of ways members can get and use their favourite loyalty currency. Our platform combines insights, technology, and resources to make the movement of loyalty currency simpler and more intelligent for nearly 60 reward programs worldwide. Founded in 2000, Points is headquartered in Toronto with teams operating around the globe.

For more information, visit Points.com.

Caution Regarding Forward-Looking Statements

This press release contains or incorporates forward-looking statements within the meaning of United States securities legislation, and forward-looking information within the meaning of Canadian securities legislation (collectively, "forward-looking statements"). These forward-looking statements include or relate to but are not limited to, among other things, our performance in the first quarter of 2022, our expected performance for the full year 2022, our ability to achieve on our long-term outlook, our business pipeline and ability to sign and launch new loyalty program partnerships, our ability to sell additional products and services to existing loyalty program partners, our growth strategies, our beliefs on the long-term sustainability of the loyalty industry, the role of the loyalty industry in the recovery of the travel industry, and the recovery of the broader travel and hospitality industries, and may also include other statements that are predictive in nature, or that depend upon or refer to future events or conditions, and can generally be identified by words such as "may," "will," "expects," "anticipates," "continue," "intends," "plans," "believes," "estimates" or similar expressions. In addition, any statements that refer to expectations, projections or other characterizations of future events or circumstances are forward-looking statements.

Although Points believes the expectations reflected in such forward-looking statements are reasonable, such statements are not guarantees of future performance and are subject to important risks and uncertainties that are difficult to predict. Certain material assumptions or estimates are applied in making forward-looking statements, and actual results may differ materially from those expressed or implied in such statements. Undue reliance should not be placed on such statements. In particular, uncertainty around the duration and scope of the COVID-19 pandemic and the impact of the pandemic and actions taken in response on global and regional economies, economic activity, and all elements of the travel and hospitality industry may have a significant and materially adverse impact on our business. In addition, the risks, uncertainties and other factors that may impact the results expressed or implied in such forward-looking statements include, but are not limited to: (i) airline or travel industry disruptions, such as an airline insolvency and continued airline consolidation; (ii) our dependence on a limited number of large clients for a significant portion of our total revenue; (iii) our reliance on contractual relationships with loyalty program partners that are subject to termination and renegotiation; (iv) our exposure to significant liquidity risk if we fail to meet contractual performance commitments; (v) potential changes in a country’s or region’s political climate, including the current hostilities in Eastern Europe; (vi) our ability to convert our pipeline of prospective partners or launch new products with new or existing partners as expected or planned; (vii) our ability to hire and retain key technical and management personnel; (viii) our dependence on various third-parties that provide certain solutions on our platform that we market to loyalty program partners; and (ix) the fact that our operations are conducted in multiple jurisdictions and in multiple currencies and as such dramatic fluctuations in exchange rates of the foreign currencies can have a dramatic effect on our financial results. These and other important risk factors that could cause actual results to differ materially are discussed in Points' annual information form, Form 40-F, annual and interim management's discussion and analysis, and annual and interim financial statements and the notes thereto. These documents are available at www.sedar.com and www.sec.gov.

The forward-looking statements contained in this press release are made as at the date of this release and, accordingly, are subject to change after such date. Except as required by law, Points does not undertake any obligation to update or revise any forward-looking statements made or incorporated in this press release, whether as a result of new information, future events or otherwise.

Non-GAAP Financial Measures
The Company’s financial statements are prepared in accordance with International Financial Reporting Standards ("IFRS"). Management uses certain non-GAAP measures, which are defined in the appropriate sections of this press release, to better assess the Company’s underlying performance. These measures are reviewed regularly by management and the Company's Board of Directors in assessing the Company’s performance and in making decisions about ongoing operations. In addition, we use certain non-GAAP measures to determine the components of management compensation. We believe that these measures are also used by investors as an indicator of the Company’s operating performance. Readers are cautioned that these terms are not recognized GAAP measures and do not have a standardized GAAP meaning under IFRS and should not be construed as alternatives to IFRS terms, such as net income. Refer to “Non-GAAP Financial Measures” section of the Company’s Q4 and Full Year 2021 MD&A for reconciliation to, and description of the Company’s non-GAAP financial measures.

Investor Relations Contact

Cody Slach and Jackie Keshner
Gateway Group, Inc.
1-949-574-3860
IR@points.com

 
 
Points.com Inc.         
Key Financial Measures and Schedule of Non-GAAP Reconciliations
           
Reconciliation of Net Income (Loss) to Adjusted EBITDA [1]
 
Expressed in thousands of United States dollars
 For the three months ended For the year ended
 Dec 31, 2021
 Dec 31, 2020  Dec 31, 2021
 Dec 31, 2020 
              
Net income (loss)$ 1,532 $(683) $ (344)$(5,357)
Income tax expense (recovery) 349  (486)  (16) (1,460)
Finance costs 69  252   353  843 
Depreciation and amortization 1,038  1,178   4,545  4,859 
Foreign exchange (gain) loss (7) (375)  478  (671)
Share-based compensation expense 2,494  476   6,653  3,129 
Impairment charges -  -   428  1,798 
Adjusted EBITDA$ 5,475 $362  $ 12,097 $3,141 
      
[1] Adjusted EBITDA (Earnings before income tax, depreciation and amortization, foreign exchange gains or losses, finance costs, share-based compensation expense and impairment charges) is considered by management to be a useful supplemental measure when assessing financial performance. Management also believes that Adjusted EBITDA is an important indicator of the Company’s ability to generate liquidity through operating cash flow to fund future capital expenditures and working capital needs. However, Adjusted EBITDA is not a measure of financial performance under IFRS and should not be considered a substitute for Net income, which we believe to be the most directly comparable IFRS measure.



Total funds available [2]  
   
Expressed in thousands of United States dollars
 
As at December 31 2021  2020
   
Cash and cash equivalents$ 99,648 $73,070
Cash held in trust 1,427  280
Funds receivable from payment processors 7,741  5,795
Total funds available$ 108,816 $79,145
    
[2] Total funds available is a non-GAAP financial measure that is used by management as a key internal measure of assessing liquidity. However, Total funds available is not a measure under IFRS and other issuers may use different measures to assess liquidity.    



Points.com Inc.
Consolidated Statements of Financial Position
 
Expressed in thousands of United States dollars
As at December 312021 2020 
     
ASSETS    
Current assets    
Cash and cash equivalents$99,648 $73,070 
Cash held in trust1,427 280 
Funds receivable from payment processors7,741 5,795 
Accounts receivable13,099 3,559 
Prepaid taxes205 1,760 
Prepaid expenses, deposits and other assets4,366 3,075 
Total current assets$126,486 $87,539 
     
Non-current assets    
Property and equipment1,076 1,529 
Right-of-use assets980 1,862 
Intangible assets10,355 12,130 
Goodwill5,681 5,681 
Deferred tax assets4,164 3,087 
Other assets- 202 
Total non-current assets$22,256 $24,491 
Total assets$148,742 $112,030 
     
LIABILITIES    
Current liabilities    
Accounts payable and accrued liabilities$9,307 $5,766 
Income taxes payable1,560 489 
Payable to loyalty program partners75,275 50,629 
Current portion of lease liabilities1,136 1,156 
Current portion of other liabilities1,466 847 
Current portion of long term debt- 3,500 
Total current liabilities$88,744 $62,387 
     
Non-current liabilities    
Long term debt- 11,500 
Lease liabilities27 1,136 
Other liabilities34 57 
Deferred tax liabilities985 1,731 
Total non-current liabilities$1,046 $14,424 
Total liabilities$89,790 $76,811 
     
SHAREHOLDERS’ EQUITY    
Share capital70,991 49,251 
Contributed surplus4,878 1,795 
Accumulated other comprehensive (loss) income(123)623 
Accumulated deficit(16,794)(16,450)
Total shareholders’ equity$58,952 $35,219 
Total liabilities and shareholders’ equity$148,742 $112,030 


Points.com Inc.
Consolidated Statements of Comprehensive Loss
   
Expressed in thousands of United States dollars, except per share amounts
For the year ended December 312021 2020[3] 
   
REVENUE
    
Principal revenue$       344,955 $       196,905 
Other partner revenue25,053 20,482 
Total Revenue
$       370,008 $       217,387 
Direct cost of revenue319,217 182,384 
Gross Profit
$         50,791 $         35,003 
   
OPERATING EXPENSES
    
Sales and marketing17,880 14,242 
Research and development13,301 10,725 
General and administrative14,392 10,403 
Depreciation and amortization4,545 4,859 
Impairment charges428 1,798 
Total Operating Expenses
$         50,546 $         42,027 
   
Foreign exchange loss (gain)478 (671)
Finance and other income(226)(379)
Finance costs353 843 
   
LOSS BEFORE INCOME TAXES
$             (360)$          (6,817)
   
Income tax recovery(16)(1,460)
NET LOSS
$             (344)$          (5,357)
     
OTHER COMPREHENSIVE (LOSS) INCOME
    
Items that will subsequently be reclassified to profit or loss:    
Unrealized gain on foreign exchange derivatives designated as cash flow hedges143 215 
Income tax effect(38)(57)
Reclassification to net loss of (gain) loss on foreign exchange derivatives designated as cash flow hedges(1,134)384 
Income tax effect301 (102)
Foreign currency translation adjustment(18)(1)
Other comprehensive (loss) income for the period, net of income tax
$            (746)$            439 
TOTAL COMPREHENSIVE LOSS
$          (1,090)$          (4,918)
   
LOSS PER SHARE
    
Basic loss per share$            (0.02)$            (0.41)
Diluted loss per share$            (0.02)$            (0.41)
   
[3] Prior period comparatives had been reclassified to conform with current year presentation.  





Points.com Inc.
Consolidated Statements of Changes in Shareholders’ Equity
 
  Attributable to equity holders of the Company
Expressed in thousands of United States dollars except number of sharesShare Capital
Contributed
Surplus
 Accumulated
other
comprehensive
income (loss)
 Accumulated
deficit
 Total
shareholders’
equity
 
 Number of
Shares
 Amount         
             
Balance at December 31, 202013,227,407 $49,251 $1,795 $623 $(16,450)$35,219 
Net loss- - - - (344)(344)
Other comprehensive loss, net of tax- - - (746)- (746)
Total comprehensive loss- - - (746)(344)(1,090)
Effect of share-based compensation expense- - 6,653 - - 6,653 
Share issuances – options exercised27,875 259 (72)- - 187 
Settlement of RSUs- 971 (3,498)- - (2,527)
Shares purchased and held in trust- (3,257)- - - (3,257)
Shares issued, net of issuance costs of $1,362, net of tax of $4921,687,510 23,767 - - - 23,767 
Balance at December 31, 202114,942,792 $70,991 $4,878 $(123)$(16,794)$58,952 
             
             
Balance at December 31, 201913,241,516 $45,799 $ - $184 $(6,791)$39,192 
Net loss- - - - (5,357)(5,357)
Other comprehensive income, net of tax- - - 439 - 439 
Total comprehensive loss- - - 439 (5,357)(4,918)
Effect of share-based compensation expense- - 3,129 - - 3,129 
Share issuances – options exercised53,374 483 (416)- - 67 
Settlement of RSUs- 3,207 (4,416)- - (1,209)
Shares repurchased and cancelled(67,483)(238)(804)- - (1,042)
Reclassification within equity[4]- - 4,302 - (4,302)- 
Balance at December 31, 202013,227,407 $49,251 $1,795 $623 $(16,450)$35,219 
 
[4] The Corporation has a policy that when contributed surplus is in debit balance, an equivalent amount is reclassified from contributed surplus to accumulated deficit for financial statement presentation purposes.



Points.com Inc.
Consolidated Statements of Cash Flows
 
Expressed in thousands of United States dollars
For the year ended December 31 2021  2020 
   
Cash flows from operating activities  
Net loss for the period$(344)$(5,357)
Adjustments for:  
Depreciation and amortization 4,545  4,859 
Unrealized foreign exchange (gain) loss (781) 1,122 
Share-based compensation expense 6,653  3,129 
Finance costs 353  843 
Deferred income tax recovery (1,069) (130)
Impairment charges 428  1,798 
Derivative contracts designated as cash flow hedges (990) 599 
Changes in cash held in trust (1,147) 2,254 
Changes in non-cash balances related to operations 18,872  (13,331)
Interest paid (391) (812)
Net cash provided by (used in) operating activities$26,129 $(5,026)
   
Cash flows from investing activities  
Acquisition of property and equipment (904) (450)
Additions to intangible assets (880) (1,837)
Net cash used in investing activities$(1,784)$(2,287)
   
Cash flows from financing activities  
Proceeds from issuance of share capital, net of issuance costs 23,275  - 
Proceeds from long term debt -  40,000 
Repayment of long term debt (15,000) (25,000)
Payment of principal portion of lease liabilities (1,231) (1,293)
Proceeds from exercise of share options 187  67 
Shares repurchased and cancelled -  (1,042)
Purchase of shares held in trust (3,257) - 
Taxes paid on net settlement of RSUs (2,527) (1,209)
Net cash provided by financing activities$1,447 $11,523 
   
Effect of exchange rate fluctuations on cash held 786  (1,105)
   
Net increase in cash and cash equivalents$26,578 $3,105 
Cash and cash equivalents at beginning of the period$73,070 $69,965 
Cash and cash equivalents at end of the period$99,648 $73,070 
   
Interest Received$126 $365 
Taxes Received$1,768 $- 
Taxes Paid$(166)$(1,852)
 
Amounts received for interest and taxes paid and received were reflected as operating cash flows in the consolidated statements of cash flows.

FAQ

What was Points.com's revenue for Q4 2021?

Points.com reported a Q4 2021 revenue of $115.1 million, a 104% increase year-over-year.

How did Points.com's gross profit perform in Q4 2021?

Gross profit increased 101% year-over-year in Q4 2021, marking the fifth consecutive quarter of growth.

What partnerships did Points.com establish in 2021?

In 2021, Points.com expanded its partnerships, including a new collaboration with EVA Air and renewed partnerships with Marriott Bonvoy and AirFrance-KLM.

What are the financial highlights for Points.com for the full year 2021?

For 2021, Points.com reported total revenue of $370 million, a 70% increase from the previous year.

How much cash and funds were available to Points.com at the end of Q4 2021?

Points.com had total funds available of $108.8 million at the end of Q4 2021.

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