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Pitney Bowes Launches Same-Day Delivery With SendPro Setting New industry Standard

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Pitney Bowes (NYSE: PBI) has launched Same-Day Delivery and SendPro Delivery Assurance through its SendPro® Online platform, enhancing shipping solutions for small- and medium-sized businesses. The Same-Day Delivery service allows businesses to fulfill urgent shipping needs with an average two-hour delivery window, while Delivery Assurance offers credits for delayed USPS® Priority Mail shipments. This initiative aims to provide cost-effective, reliable delivery options amidst rising parcel volumes in the U.S., empowering businesses with greater choice and visibility.

Positive
  • Launch of Same-Day Delivery, providing an average two-hour delivery window for urgent shipments.
  • Introduction of SendPro Delivery Assurance, allowing for credits on delayed USPS Priority Mail shipments.
  • Enhanced shipping solutions for small- and medium-sized businesses, improving service levels.
Negative
  • None.

STAMFORD, Conn.--()--Pitney Bowes Inc. (NYSE: PBI), a global technology company that provides commerce solutions in the areas of ecommerce, shipping, mailing and financial services, today announced the launch of Pitney Bowes Same-Day Delivery through its cloud-based SendPro® Online sending platform. Setting a new industry standard, Pitney Bowes Same-Day Delivery raises the bar for cost-effective expedited services by providing access to a curated network of Pitney Bowes service providers, through a single shipping platform. Now, Small- and Medium-Sized businesses can offer outstanding service levels and meet increasingly high shipping expectations. Also launching today is SendPro® Delivery Assurance, a domestic delivery service for USPS® Priority Mail business customers which, in the event of a shipment being delayed, enables the sender to request a credit for a shipping label charge. The new services offer greater choice, visibility and peace-of-mind to businesses managing time-critical shipments while keeping costs down.

Jason Dies EVP and President Sending Technology Solutions, Pitney Bowes said, “For one hundred years, businesses have trusted us to help them connect with their customers and partners using innovative technology and services. Pitney Bowes Same-Day Delivery and SendPro Delivery Assurance represent the next exciting stage in this evolution as we take a step further from our competitors to offer compelling, reliable and differentiated services that add value and delight our clients, accessible through a single powerful sending platform.”

SendPro Online and SendPro device customers using the popular all-in-one sending platform can seamlessly access rates, track shipments and monitor spend for all shipping activities across carriers and services, providing clear visibility of costs and activity whether sending from a traditional workplace or remote location. With carrier networks currently under pressure to manage phenomenal volumes, Same-Day Delivery gives businesses an alternative channel for high-priority shipments, while Delivery Assurance offers confidence that packages which do not arrive on time are eligible for a credit.

To access Pitney Bowes Same-Day Delivery, users simply enter their shipment details and SendPro Online matches the user’s shipment with the most cost-effective option whenever possible, providing dependable delivery with an average two-hour door-to-door delivery window**. Senders can compare overnight and other same-day services from Pitney Bowes service providers and select the service which best meets their requirements. Users can opt to receive SMS text updates and track deliveries on an interactive map and for further reassurance can choose to receive complimentary proof-of-delivery options.

When SendPro Delivery Assurance is selected, if a USPS® Priority Mail package does not arrive on time, the customer can request a credit for the shipping label charge. It also provides shippers with:

  • Free package pickup service at their home or office
  • Free USPS Tracking
  • Up to $50 of insurance with most shipments
  • No surcharges for fuel or residential, rural and regular Saturday delivery

With parcel shipping continuing to rise in the US - reaching 14.7 billion parcels in 2019 according to the latest Pitney Bowes Parcel Shipping Index - accessing a choice of services from multiple carriers is key to managing increasing shipping costs. SendPro Online, part of Pitney Bowes’ family of award-winning SendPro sending technologies, is specifically designed to drive value and reduce complexity in business sending.

*Delivery Assurance: excluding the cost of extra services.

**Same-Day Delivery: two-hour door-to-door delivery on average for parcels or packages weighing up to fifty pounds, up to $500 in value to be delivered in a radius of up to fifty miles. Same-Day Delivery services provided by Pitney Bowes service providers.

About The 100 Year History of Pitney Bowes

On April 23, 1920, Arthur Pitney, the inventor, and Walter Bowes, the promoter, founded The Pitney Bowes Postage Meter Company. Over the next 100 years, the combination of creativity with business acumen enabled Pitney Bowes to pioneer innovations for over one million clients through several decades – beginning with the postage meter to pushing the boundaries of global ecommerce. The Pitney Bowes centennial commitment continues to put the client first with sustainable innovation created by exceptional people who have deep ties to our communities and driven by a culture of doing the right thing the right way. For additional information visit Pitney Bowes: https://www.pitneybowes.com/us/newsroom/100.html.

About Pitney Bowes

Pitney Bowes (NYSE:PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. For 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes, the Craftsmen of Commerce, at www.pitneybowes.com.

Contacts

John Spadafora
Pitney Bowes
M +1 518 708 3466
john.spadafora@pb.com

FAQ

What is Pitney Bowes Same-Day Delivery?

Pitney Bowes Same-Day Delivery is a new shipping service allowing businesses to deliver packages with an average two-hour delivery window.

How does SendPro Delivery Assurance work?

SendPro Delivery Assurance enables businesses to request credit for shipping label charges if USPS Priority Mail packages are delayed.

When was the Same-Day Delivery service launched by Pitney Bowes?

The Same-Day Delivery service was launched on December 1, 2020.

What are the benefits of using Pitney Bowes' SendPro Online platform?

The SendPro Online platform provides visibility of shipping costs, tracking capabilities, and access to multiple service options for businesses.

How can small businesses benefit from Pitney Bowes' new shipping solutions?

Small businesses can meet high shipping expectations and improve service levels through cost-effective delivery options and enhanced visibility.

Pitney Bowes Inc.

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