PAR Technology Launches PAR OPS™ for Smarter Restaurant Operations
PAR Technology (NYSE: PAR) has launched PAR OPS, a comprehensive back-office solution that combines PAR Data Central® and Delaget's analytics capabilities. The platform, trusted by over 38,000 locations and 200+ brands, focuses on optimizing operations, driving profitability, and delivering solutions for multi-unit operators, franchisees, and enterprise brands.
The solution offers modules for Food & Inventory Management, Labor Management & Scheduling, Enterprise Reporting & Analytics, and Loss Detection & Recovery. New features planned for 2025 include delivery data insights, AI-driven forecasting, enhanced reporting for franchisees, and multi-language functionality. The platform specifically addresses margin challenges related to delivery channels and aims to help operators make data-driven decisions to improve profitability.
PAR Technology (NYSE: PAR) ha lanciato PAR OPS, una soluzione completa per il back-office che combina PAR Data Central® e le capacità analitiche di Delaget. La piattaforma, fidata da oltre 38.000 sedi e più di 200 marchi, si concentra sull'ottimizzazione delle operazioni, sulla guida della redditività e sulla fornitura di soluzioni per operatori multi-unità, franchisee e marchi aziendali.
La soluzione offre moduli per la gestione di Food & Inventory, la gestione e pianificazione del personale, la reporting aziendale & analitica, e la rilevazione e recupero delle perdite. Tra le nuove funzionalità previste per il 2025 ci sono approfondimenti sui dati delle consegne, previsioni supportate dall'IA, report migliorati per i franchisee e funzionalità multilingue. La piattaforma affronta specificamente le sfide sui margini legate ai canali di consegna e mira ad aiutare gli operatori a prendere decisioni basate sui dati per migliorare la redditività.
PAR Technology (NYSE: PAR) ha lanzado PAR OPS, una solución integral de back-office que combina PAR Data Central® y las capacidades analíticas de Delaget. La plataforma, confiada por más de 38,000 ubicaciones y más de 200 marcas, se centra en optimizar las operaciones, impulsar la rentabilidad y ofrecer soluciones para operadores de múltiples unidades, franquiciados y marcas empresariales.
La solución ofrece módulos para la gestión de alimentos e inventario, gestión y programación de la mano de obra, informes y análisis empresariales, y detección y recuperación de pérdidas. Las nuevas características previstas para 2025 incluyen información sobre datos de entrega, pronósticos impulsados por IA, informes mejorados para franquiciados y funcionalidad multilingüe. La plataforma aborda específicamente los desafíos de margen relacionados con los canales de entrega y busca ayudar a los operadores a tomar decisiones basadas en datos para mejorar la rentabilidad.
PAR Technology (NYSE: PAR)는 PAR OPS를 출시했습니다. 이는 PAR Data Central®와 Delaget의 분석 기능을 결합한 포괄적인 백오피스 솔루션입니다. 이 플랫폼은 38,000개 이상의 위치와 200개 이상의 브랜드가 신뢰하고 있으며, 운영 최적화, 수익성 증대 및 다중 단위 운영자, 프랜차이즈 및 기업 브랜드를 위한 솔루션 제공에 중점을 두고 있습니다.
이 솔루션은 식품 및 재고 관리, 노동 관리 및 일정 관리, 기업 보고 및 분석, 손실 탐지 및 회복을 위한 모듈을 제공합니다. 2025년에 계획된 새로운 기능으로는 배달 데이터 통찰력, AI 기반 예측, 프랜차이즈를 위한 향상된 보고서, 다국어 기능이 포함됩니다. 이 플랫폼은 배달 채널과 관련된 마진 문제를 해결하며, 운영자가 수익성을 개선하기 위해 데이터 기반 결정을 내릴 수 있도록 돕는 것을 목표로 합니다.
PAR Technology (NYSE: PAR) a lancé PAR OPS, une solution complète de back-office qui combine PAR Data Central® et les capacités d'analyse de Delaget. La plateforme, approuvée par plus de 38 000 emplacements et plus de 200 marques, se concentre sur l'optimisation des opérations, l'augmentation de la rentabilité et la fourniture de solutions pour les opérateurs multi-unités, les franchisés et les grandes marques.
La solution propose des modules pour la gestion des aliments et des stocks, la gestion et la planification du personnel, le reporting et l'analyse d'entreprise, ainsi que la détection et la récupération des pertes. De nouvelles fonctionnalités prévues pour 2025 incluent des aperçus des données de livraison, des prévisions alimentées par l'IA, des rapports améliorés pour les franchisés et une fonctionnalité multilingue. La plateforme aborde spécifiquement les défis de marge liés aux canaux de livraison et vise à aider les opérateurs à prendre des décisions basées sur des données pour améliorer la rentabilité.
PAR Technology (NYSE: PAR) hat PAR OPS veröffentlicht, eine umfassende Backoffice-Lösung, die PAR Data Central® und die Analysefähigkeiten von Delaget kombiniert. Die Plattform, die von über 38.000 Standorten und mehr als 200 Marken vertraut wird, konzentriert sich auf die Optimierung von Betriebsabläufen, die Steigerung der Rentabilität und die Bereitstellung von Lösungen für Multi-Unit-Betreiber, Franchisenehmer und Unternehmensmarken.
Die Lösung bietet Module für die Lebensmittel- und Bestandsverwaltung, das Arbeitsmanagement und die Planung, Unternehmensberichterstattung und Analytik sowie die Verlustermittlung und -wiederherstellung. Zu den neuen Funktionen, die für 2025 geplant sind, gehören Einblicke in Liefersdaten, KI-gestützte Vorhersagen, verbesserte Berichterstattung für Franchisenehmer und mehrsprachige Funktionen. Die Plattform adressiert spezifisch die Margenherausforderungen im Zusammenhang mit Lieferkanälen und zielt darauf ab, Betreibern zu helfen, datengestützte Entscheidungen zur Verbesserung der Rentabilität zu treffen.
- Large existing customer base with 38,000+ locations and 200+ brands
- Strategic expansion of services with new AI and delivery analytics features in 2025
- Integration of proven solutions (PAR Data Central and Delaget) into a comprehensive platform
- Key features won't be available until 2025
- Potential integration challenges for existing customers transitioning to the new platform
Insights
PAR Technology's launch of PAR OPS marks a strategic evolution in restaurant management solutions, particularly significant given the current challenges in the food service industry. This new offering represents a major consolidation of PAR's technology stack, integrating PAR Data Central with Delaget's analytics capabilities to serve over 38,000 locations across 200+ brands.
The product launch is strategically timed to address three critical market needs: 1) The growing complexity of delivery operations and associated margin pressure, 2) The increasing demand for AI-driven decision making in restaurant operations and 3) The need for better data integration across restaurant systems. The inclusion of delivery data insights is particularly crucial, as third-party delivery services continue to impact restaurant profitability.
From a market perspective, PAR's established presence in 100,000+ restaurants across 110+ countries provides a substantial built-in market for upselling PAR OPS. The seamless integration promise for existing customers reduces adoption barriers and positions PAR to capture a significant share of the restaurant management software market. The AI-driven forecasting capabilities and multi-language support indicate PAR's commitment to international expansion and technological advancement.
The focus on back-of-house operations is particularly noteworthy, as this area has historically seen less investment compared to customer-facing technologies. This strategic direction could provide PAR with a competitive advantage in the increasingly crowded restaurant technology space. The planned 2025 feature rollout suggests a well-structured product roadmap that could drive recurring revenue growth through the year.
Optimizing Operations. Driving Profitability. Delivering Solutions.
Trusted by over 38,000 locations and 200+ brands, PAR OPS stands for more than just operations:
- Optimizing [O]perations: Turn operational data into actionable insights with predictive analytics, real-time alerts, and expert support, reducing manual effort and improving decision-making.
- Driving [P]rofitability: Control key costs – including food, labor, and third-party delivery, while uncovering new opportunities to safeguard and optimize margins.
- Delivering [S]olutions: Select from our powerful suite of modules including Food & Inventory Management, Labor Management & Scheduling, Enterprise Reporting & Analytics, and Loss Detection & Recovery.
“The restaurant industry doesn’t stand still, and neither should the tools operators rely on,” said Savneet Singh, CEO of PAR. “We didn’t just want to create another tool; we wanted to deliver a solution that simplifies complexity and gives operators the confidence to focus on what truly matters—serving their guests. While the industry has invested heavily in the front of house, we’re doubling down on the back of house so that as the consumer journey continues to transform, the restaurant can change just as dynamically.”
Redefining the Future of Restaurant Operations
Building on the strong foundation of PAR Data Central and enhanced by the industry-leading analytics expertise of Delaget, PAR OPS has expanded offerings to tackle the most pressing industry challenges. These new features, coming in 2025, will empower operators with:
- Delivery Data Insights: Track delivery data, automatically mitigate losses, and analyze third-party delivery performance with enhanced tools to facilitate loss prevention and operational transparency.
- AI-Driven Forecasting and Chatbot Support: Use AI to predict sales, optimize labor, and get real-time support with an AI-powered chatbot for daily challenges.
- Enhanced Reporting for Franchisees: Access customizable reports with multi-location insights, loss prevention tools, and actionable recommendations.
- Multi-Language Functionality and Support: Enable seamless collaboration across teams with support for multiple languages.
“Every restaurant operator knows that margins are tight, and delivery often makes them even tighter,” said Jason Tober, General Manager of PAR OPS. “With PAR OPS, we’re equipping franchisees and operators with the tools to dive deeper into their data, identify where margins are slipping, and take actionable steps to recover them. By integrating delivery data alongside food and labor costs, operators can make smarter, data-driven decisions to not only stay competitive but drive profitability.”
For all long-time PAR Data Central and Delaget customers, as well as newcomers to the PAR family, the transition to PAR OPS is seamless. With uninterrupted service, expert guidance, and dedicated support, operators can adopt the solution confidently and efficiently.
PAR OPS reflects PAR’s commitment to delivering purpose-built solutions that evolve with the restaurant industry’s changing needs. By simplifying operations, it empowers operators to achieve consistency, efficiency, and stronger results —allowing them to streamline their efforts and maximize their potential.
For more information about PAR OPS, please visit partech.com.
All trademarks mentioned in this release are the property of their respective owners.
About PAR Technology
For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and restaurant operations management solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250129729985/en/
Christopher R. Byrnes (315) 743-8376
Cbyrnes@partech.com, www.partech.com
Source: PAR Technology Corporation
FAQ
What new features will PAR Technology (PAR) introduce in PAR OPS for 2025?
How many locations and brands currently use PAR OPS solutions?
What are the main modules included in PAR's new OPS platform?
How does PAR OPS help restaurants manage delivery service margins?
Will existing PAR Data Central and Delaget customers need to change their systems?
