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Pineapple Financial Unveils Renewals+ Platform, Improves Customer Retention, Adds New Revenue Streams

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Pineapple Financial (NYSE American: PAPL) has launched Renewals+, an enhancement to its PineappleONE platform, designed to optimize mortgage renewals and boost customer loyalty. The platform leverages data analytics and personalization tools to target Canada's $300 billion mortgage renewal market. Key achievements include a 20% increase in annual renewals and a repeat business rate 30% higher than industry standards. The platform features predictive analytics for proactive client engagement, tailored communication tools, and automated reminders to streamline the renewal process.

Pineapple Financial (NYSE American: PAPL) ha lanciato Renewals+, un potenziamento della sua piattaforma PineappleONE, progettato per ottimizzare i rinnovi dei mutui e aumentare la fidelizzazione dei clienti. La piattaforma sfrutta l'analisi dei dati e strumenti di personalizzazione per mirare al mercato canadese dei rinnovi dei mutui del valore di 300 miliardi di dollari. Tra i risultati chiave si annoverano un aumento del 20% nei rinnovi annuali e un tasso di affari ripetuti superiore del 30% agli standard di settore. La piattaforma offre analisi predittive per un coinvolgimento proattivo dei clienti, strumenti di comunicazione su misura e promemoria automatici per semplificare il processo di rinnovo.

Pineapple Financial (NYSE American: PAPL) ha lanzado Renewals+, una mejora a su plataforma PineappleONE, diseñada para optimizar las renovaciones de hipotecas y aumentar la lealtad del cliente. La plataforma aprovecha la analítica de datos y herramientas de personalización para dirigirse al mercado canadiense de renovación de hipotecas, valorado en 300 mil millones de dólares. Los logros clave incluyen un aumento del 20% en las renovaciones anuales y una tasa de negocios recurrentes 30% más alta que los estándares de la industria. La plataforma cuenta con análisis predictivos para un compromiso proactivo con el cliente, herramientas de comunicación adaptadas y recordatorios automáticos para agilizar el proceso de renovación.

파인애플 파이낸셜 (NYSE American: PAPL)은 Renewals+를 출시했습니다. 이는 주택 대출 갱신을 최적화하고 고객 충성도를 높이기 위해 설계된 PineappleONE 플랫폼의 향상된 버전입니다. 이 플랫폼은 데이터 분석 및 개인화 도구를 활용하여 캐나다의 3천억 달러 규모의 주택 대출 갱신 시장을 겨냥합니다. 주요 성과로는 연간 갱신이 20% 증가하고, 반복 거래 비율이 업계 기준보다 30% 높다는 점이 있습니다. 이 플랫폼은 사전 예방적인 고객 참여를 위한 예측 분석, 맞춤형 커뮤니케이션 도구 및 갱신 프로세스를 간소화하기 위한 자동 알림 기능을 제공합니다.

Pineapple Financial (NYSE American: PAPL) a lancé Renewals+, une amélioration de sa plateforme PineappleONE, conçue pour optimiser le renouvellement des prêts hypothécaires et renforcer la fidélité des clients. La plateforme utilise l'analyse des données et des outils de personnalisation pour cibler le marché des renouvellements hypothécaires du Canada, évalué à 300 milliards de dollars. Les réalisations clés incluent une augmentation de 20% des renouvellements annuels et un taux de récurrence des affaires supérieur de 30% aux normes de l'industrie. La plateforme propose des analyses prédictives pour un engagement client proactif, des outils de communication sur mesure et des rappels automatiques pour simplifier le processus de renouvellement.

Pineapple Financial (NYSE American: PAPL) hat Renewals+ eingeführt, eine Erweiterung seiner PineappleONE-Plattform, die dazu dient, die Hypothekenverlängerung zu optimieren und die Kundenbindung zu erhöhen. Die Plattform nutzt Datenanalysen und Personalisierungswerkzeuge, um den kanadischen Hypothekenverlängerungsmarkt im Wert von 300 Milliarden Dollar anzusprechen. Zu den wichtigsten Erfolgen gehören ein 20% Anstieg der jährlichen Verlängerungen und eine Wiederholungsgeschäftsquote, die 30% über dem Branchendurchschnitt liegt. Die Plattform bietet prädiktive Analysen für eine proaktive Kundenansprache, maßgeschneiderte Kommunikationswerkzeuge und automatisierte Erinnerungen, um den Verlängerungsprozess zu optimieren.

Positive
  • Achieved 30% higher repeat business rate than industry standard
  • Secured 20% increase in annual renewals
  • Targeting $300 billion Canadian mortgage renewal market
  • Created new high-margin recurring revenue stream
Negative
  • None.

Insights

The launch of Renewals+ represents a significant strategic move in the $300 billion Canadian mortgage renewal market. The platform's demonstrated ability to achieve 30% higher repeat business rates than industry standards and drive a 20% increase in annual renewals signals strong revenue potential. The integration of predictive analytics for customer retention is particularly noteworthy as it creates a sustainable competitive advantage.

The timing is strategically optimal, coinciding with a surge in mortgage renewals in Canada. By transforming traditional renewal processes into data-driven, automated workflows, Pineapple is positioning itself to capture higher margins while reducing customer acquisition costs. The platform's focus on proactive engagement and personalization should translate into stronger customer lifetime values and more predictable revenue streams.

This platform launch addresses a critical market opportunity in Canada's mortgage sector. With rising interest rates and a wave of renewals approaching, the ability to retain customers through sophisticated engagement tools is particularly valuable. The 20% increase in renewals demonstrates immediate market traction, while the technology's scalability suggests potential for further market share gains.

The recurring revenue model through renewals presents a compelling business case, especially given the high-margin nature of renewal transactions. The platform's data analytics capabilities create barriers to entry and sustainable competitive advantages in customer retention, which should positively impact long-term valuation metrics.

  • With Renewals+, PAPL achieves 30% higher repeat business than industry standards

  • Leveraging advanced data analytics & personalized customer engagement, Renewals+ is expected to drive substantial revenue growth and shareholder value

Toronto, Ontario--(Newsfile Corp. - November 13, 2024) - Pineapple Financial Inc. (NYSE American: PAPL) proudly introduces Renewals+, an innovative addition to its PineappleONE platform, purpose-built to optimize mortgage renewals and elevate customer loyalty. By integrating cutting-edge data analytics and personalization tools, Renewals+ has positioned Pineapple as a leader in Canada's $300 billion mortgage renewal market, driving a 20% increase in annual renewals and achieving a repeat business rate that surpasses industry norms by 30%.

Pineapple Financial anticipates significant revenue growth through its new Renewals+ platform. By targeting Canada's lucrative mortgage renewal market, currently valued at $300 billion annually, Renewals+ is strategically positioned to capture substantial market share. With its ability to drive a 30% higher-than-industry-standard repeat business rate, Renewals+ is expected to convert a large volume of renewals into high-margin, recurring revenue streams. This, paired with Pineapple's data-driven approach, sets an impactful trajectory for revenue growth, delivering both near- and long-term value for shareholders.

Amid a record-high wave of mortgage renewals, Renewals+ capitalizes on the opportunity to deepen client relationships through a unique, proactive servicing model. This approach, powered by predictive analytics, has enabled Pineapple to reach new heights in customer retention, while also generating a high-margin revenue stream, reinforcing Pineapple's value proposition to investors.

"Renewals+ represents a major evolution in how we engage with our customers," said Shubha Dasgupta, CEO of Pineapple Financial. "Our focus on data-driven personalization has enabled us to secure a loyal customer base, driving consistent revenue growth while setting Pineapple apart in the competitive mortgage landscape. We're delivering a customer experience that translates directly into sustained revenue and investor value."

Key Features and Benefits of Renewals+:

  • Predictive Analytics and Data-Driven Retention: The platform uses real-time data insights to anticipate renewal cycles, enabling brokers to proactively engage with clients before renewal deadlines. This feature has already led to a 20% increase in renewals, resulting in improved client retention and long-term revenue potential.

  • Tailored Client Servicing and Communication Tools: Renewals+ offers personalized communication and engagement options, ensuring clients feel valued and informed throughout the renewal process. With automated reminders, custom renewal offers, and streamlined touchpoints, brokers can maintain an efficient, client-centric approach.

  • Higher Than Average Repeat Business: Thanks to Pineapple's customer-first strategy, the company has achieved a repeat business rate 30% above industry standards, solidifying its role as a customer loyalty leader. Renewals+ builds on this success, creating a strong, predictable revenue stream and increasing lifetime customer value.

  • Revenue Impact and Investor Growth Potential: By transforming mortgage renewals into a highly personalized, revenue-driving process, Renewals+ aligns with Pineapple's strategic goals of investor value creation and market share expansion. The robust repeat business from Renewals+ bolsters Pineapple's position within the rapidly growing renewal sector of the Canadian mortgage market.

Pineapple's Renewals+ not only amplifies customer satisfaction but also creates a dependable growth avenue for investors, leveraging advanced analytics and innovative servicing models to capture substantial market share. As Canada's mortgage renewal wave surges, Renewals+ is primed to drive Pineapple's long-term profitability, setting a new standard in customer retention and investor returns.

About Pineapple

Pineapple is an award-winning fintech and leading Canadian mortgage brokerage network, focusing on both the long-term success of agents and brokers as well as the overall experience of homeowners. With hundreds of brokers within the network, Pineapple creates cutting-edge cloud-based tools and AI-driven systems to enable its brokers to help Canadians realize their dream of owning a home. Pineapple is active within the community and is proud to sponsor charities across Canada to improve the lives of fellow Canadians.

Follow us on social media:
Instagram: @pineapplemortgage @empoweredbypineapple
Facebook: Pineapple Mortgage
LinkedIn: Pineapple Mortgage

SOURCE: Pineapple Financial Inc. (NYSE American: PAPL), Nanos Research Report

Safe Harbor Forward-Looking Statements
Certain statements in this announcement are forward-looking statements. These forward-looking statements involve known and unknown risks and uncertainties. They are based on the Company's current expectations and projections about future events that the Company believes may affect its financial condition, results of operations, business strategy and economic needs. Investors can identify these forward-looking statements by words or phrases such as "may," "will," "expect," "anticipate," "aim," "estimate," "intend," "plan," "believe," "is/are likely to," "potential," "continue" or other similar expressions. The Company undertakes no obligation to update or revise publicly any forward-looking statements to reflect subsequent occurring events or circumstances or changes in its expectations that arise after the date hereof, except as may be required by law. These statements are subject to uncertainties and risks including, but not limited to, the uncertainties related to market conditions and the completion of the initial public offering on the anticipated terms or at all, and other factors discussed in the "Risk Factors" section of the registration statement filed with the SEC. Although the Company believes that the expectations expressed in these forward-looking statements are reasonable, it cannot assure that such expectations will be correct. The Company cautions investors that actual results may differ materially from the anticipated results. It encourages investors to review other factors that may affect its future results in the Company's registration statement and other filings with the SEC. Additional factors are discussed in the Company's filings with the SEC, which are available for review at www.sec.gov.

Media Contact:

For media inquiries, please contact Shubha Dasgupta, Chief Executive Officer, at Pineapple.
Email: shubha@gopineapple.com

Related Links:
https://gopineapple.com
http://empoweredbypineapple.com

Investor Relations Contact:
For investor relations inquiries, please contact Pineapple Financial Inc.
ir@gopineapple.com

To view the source version of this press release, please visit https://www.newsfilecorp.com/release/229750

FAQ

What is the repeat business rate achieved by Pineapple Financial (PAPL) with Renewals+?

Pineapple Financial (PAPL) achieved a repeat business rate 30% higher than industry standards with its Renewals+ platform.

How much did Pineapple Financial (PAPL) increase its annual renewals with Renewals+?

Pineapple Financial (PAPL) achieved a 20% increase in annual renewals through its Renewals+ platform.

What is the size of the Canadian mortgage renewal market targeted by Pineapple Financial (PAPL)?

Pineapple Financial (PAPL) is targeting Canada's mortgage renewal market, valued at $300 billion annually.

What are the key features of Pineapple Financial's (PAPL) Renewals+ platform?

Renewals+ features include predictive analytics for retention, tailored client servicing, automated reminders, and personalized communication tools.

Pineapple Financial Inc.

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