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OneSpan Welcomes Stuti Bhargava as Company’s First Chief Customer Experience Officer
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OneSpan (NASDAQ: OSPN) has appointed Stuti Bhargava as its first Chief Customer Experience Officer, marking a commitment to improving customer interactions. With over 20 years in technology, including leadership roles in customer success at Immersive Labs and BitSight, Bhargava is expected to enhance OneSpan's customer journey. CEO Matthew Moynahan emphasized the importance of customer focus in accelerating digital transformations. This strategic role aims to maximize customer value from OneSpan's cloud-based security solutions.
Positive
Appointment of Stuti Bhargava as Chief Customer Experience Officer to enhance customer engagement.
Bhargava's extensive background in leading customer success organizations is expected to drive business growth.
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SaaS and cybersecurity leader joins OneSpan’s executive team to scale and drive customer excellence
CHICAGO--(BUSINESS WIRE)--
OneSpan™ (NASDAQ: OSPN), the digital agreements security company, today announced the appointment of Stuti Bhargava as its first Chief Customer Experience Officer, a newly created position at OneSpan, representing a significant step in the company’s commitment to customers and their end-to-end experience. With more than 20 years of technology experience, including 10 years leading customer success teams, Bhargava will lead OneSpan’s customer success organization and partner with its customers to unlock insights, build winning products and drive business growth. Bhargava will join OneSpan’s executive leadership team and report to Matthew Moynahan, OneSpan’s President and CEO.
Stuti Bhargava, OneSpan's Chief Customer Experience Officer (Photo: Business Wire)
Bhargava joins OneSpan from Immersive Labs, a private SaaS company offering people-centric cyber resilience. As Vice President of Global Customer Experience, Bhargava led Immersive Lab’s global customer success organization and was responsible for the end-to-end customer journey. Prior to Immersive Labs, she served as Head of Global Customer Success at BitSight Technologies, a cyber risk and security ratings company. At BitSight, she created the company’s Customer Success organization and played an instrumental role in helping drive revenue from early stage to $80 million. Prior to joining BitSight, Bhargava was Director of Customer Success Management and Customer Support at Actifio Inc., an enterprise cloud data management company. Earlier in her career, Bhargava held product strategy positions at Oracle and EMC2 and an engineering role at Motorola Inc.
“OneSpan’s mission is very clear, when we say focus on the customer, it means that our customers are at the forefront of everything we do—to accelerate our customers’ digital transformations by enabling secure, compliant and refreshingly easy digital customer agreements and transactions,” said OneSpan President and CEO, Matthew Moynahan. “Stuti will be an invaluable asset to the OneSpan leadership team as we ensure every customer realizes maximum value from their investment in OneSpan’s cloud-based security solutions. I look forward to her leadership contributions as we continue building a global digital agreements security company that matters to customers.”
“The addition of the Chief Customer Experience Officer role solidifies OneSpan’s stake in putting customers first,” said Bhargava. “I am thrilled to lead OneSpan’s Customer Experience team to ensure our customers are maximizing the value they receive from our solutions. I look forward to delighting and supporting our customers throughout the entire customer transaction lifecycle.”
OneSpan helps organizations accelerate digital transformations by enabling secure, compliant, and refreshingly easy customer agreements and transaction experiences. Organizations requiring high assurance security, including the integrity of end-users and the fidelity of transaction records behind every agreement, choose OneSpan to simplify and secure business processes with their partners and customers. Trusted by global blue-chip enterprises, including more than 60% of the world’s largest 100 banks, OneSpan processes millions of digital agreements and billions of transactions in 100+ countries annually.
For more information, go to www.onespan.com. You can also follow @OneSpan on Twitter or visit us on LinkedIn and Facebook.
