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Oracle Supercharges Retail Operations with New POS

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Oracle has unveiled a redesigned version of its Xstore Point of Service cloud application, featuring enhanced architecture and user interface improvements. The system, built on Oracle Cloud Infrastructure (OCI) and Oracle Autonomous Database, offers improved security, performance, and automation capabilities.

The new version includes intuitive dashboards that display customer purchase history and guide staff through tasks like BOPIS order preparation. The platform supports multiple deployment models including public cloud, multicloud, on-premises, and OCI Roving Edge Infrastructure, with compatibility for iOS and Android devices.

Currently operating in 95 countries with support for 13 languages, Xstore enables retailers to manage inventory across channels, arrange shipping, and handle store pickups. The system's containerized architecture allows retailers to build and connect their own apps while providing enhanced security and high-throughput transaction capabilities.

Oracle ha presentato una versione riprogettata della sua applicazione cloud Xstore Point of Service, che presenta un'architettura migliorata e miglioramenti all'interfaccia utente. Il sistema, costruito su Oracle Cloud Infrastructure (OCI) e Oracle Autonomous Database, offre miglioramenti in termini di sicurezza, prestazioni e capacità di automazione.

La nuova versione include dashboard intuitive che mostrano la cronologia degli acquisti dei clienti e guidano il personale attraverso compiti come la preparazione degli ordini BOPIS. La piattaforma supporta più modelli di distribuzione tra cui cloud pubblico, multicloud, on-premises e OCI Roving Edge Infrastructure, ed è compatibile con dispositivi iOS e Android.

Attualmente operante in 95 paesi con supporto per 13 lingue, Xstore consente ai rivenditori di gestire l'inventario attraverso i canali, organizzare la spedizione e gestire il ritiro in negozio. L'architettura containerizzata del sistema consente ai rivenditori di costruire e connettere le proprie app offrendo al contempo una maggiore sicurezza e capacità di transazione ad alto throughput.

Oracle ha presentado una versión rediseñada de su aplicación en la nube Xstore Point of Service, que cuenta con una arquitectura mejorada y mejoras en la interfaz de usuario. El sistema, construido sobre Oracle Cloud Infrastructure (OCI) y Oracle Autonomous Database, ofrece mejoras en seguridad, rendimiento y capacidades de automatización.

La nueva versión incluye paneles intuitivos que muestran el historial de compras de los clientes y guían al personal a través de tareas como la preparación de pedidos BOPIS. La plataforma admite múltiples modelos de implementación, incluyendo nube pública, multicloud, en las instalaciones y OCI Roving Edge Infrastructure, y es compatible con dispositivos iOS y Android.

Actualmente operativo en 95 países con soporte para 13 idiomas, Xstore permite a los minoristas gestionar el inventario a través de canales, organizar el envío y manejar las recogidas en tienda. La arquitectura containerizada del sistema permite a los minoristas construir y conectar sus propias aplicaciones, al tiempo que proporciona mayor seguridad y capacidades de transacción de alto rendimiento.

오라클Xstore Point of Service 클라우드 애플리케이션의 리디자인 버전을 공개했습니다. 이 버전은 향상된 아키텍처와 사용자 인터페이스 개선을 특징으로 합니다. 이 시스템은 오라클 클라우드 인프라(OCI)와 오라클 자율 데이터베이스를 기반으로 하여 보안, 성능 및 자동화 기능이 향상되었습니다.

새로운 버전은 고객의 구매 이력을 표시하는 직관적인 대시보드와 직원이 BOPIS 주문 준비와 같은 작업을 수행하도록 안내하는 기능을 포함하고 있습니다. 이 플랫폼은 공공 클라우드, 멀티클라우드, 온프레미스 및 OCI 로빙 엣지 인프라를 포함한 다양한 배포 모델을 지원하며, iOS 및 Android 장치와 호환됩니다.

현재 95개국에서 13개 언어를 지원하며 운영되고 있는 Xstore는 소매업체가 채널 간 재고를 관리하고, 배송을 정리하며, 매장 픽업을 처리할 수 있도록 합니다. 시스템의 컨테이너화된 아키텍처는 소매업체가 자체 앱을 구축하고 연결할 수 있도록 하여 더 높은 보안성과 높은 거래 처리 능력을 제공합니다.

Oracle a dévoilé une version repensée de son application cloud Xstore Point of Service, avec une architecture améliorée et des améliorations de l'interface utilisateur. Le système, construit sur Oracle Cloud Infrastructure (OCI) et Oracle Autonomous Database, offre une meilleure sécurité, performance et capacités d'automatisation.

La nouvelle version comprend des tableaux de bord intuitifs qui affichent l'historique des achats des clients et guident le personnel dans des tâches telles que la préparation des commandes BOPIS. La plateforme prend en charge plusieurs modèles de déploiement, notamment le cloud public, le multicloud, sur site et OCI Roving Edge Infrastructure, avec une compatibilité pour les appareils iOS et Android.

Actuellement opérationnelle dans 95 pays et supportant 13 langues, Xstore permet aux détaillants de gérer les stocks à travers les canaux, d'organiser l'expédition et de gérer les retraits en magasin. L'architecture containerisée du système permet aux détaillants de construire et de connecter leurs propres applications tout en offrant une meilleure sécurité et des capacités de transaction à haut débit.

Oracle hat eine neu gestaltete Version seiner Xstore Point of Service Cloud-Anwendung vorgestellt, die eine verbesserte Architektur und Benutzeroberflächen-Upgrades bietet. Das System, das auf Oracle Cloud Infrastructure (OCI) und der Oracle Autonomous Database basiert, bietet verbesserte Sicherheits-, Leistungs- und Automatisierungsfunktionen.

Die neue Version umfasst intuitive Dashboards, die die Einkaufshistorie der Kunden anzeigen und das Personal bei Aufgaben wie der Vorbereitung von BOPIS-Bestellungen unterstützen. Die Plattform unterstützt mehrere Bereitstellungsmodelle, darunter öffentliche Cloud, Multicloud, lokale Bereitstellung und OCI Roving Edge Infrastructure, und ist mit iOS- und Android-Geräten kompatibel.

Derzeit in 95 Ländern im Einsatz und mit Unterstützung für 13 Sprachen, ermöglicht Xstore Einzelhändlern die Verwaltung von Beständen über verschiedene Kanäle, die Organisation des Versands und die Abwicklung von Abholungen im Geschäft. Die containerisierte Architektur des Systems ermöglicht es Einzelhändlern, ihre eigenen Apps zu erstellen und zu verbinden, während sie erhöhte Sicherheit und Transaktionsfähigkeit mit hoher Durchsatzrate bietet.

Positive
  • Global presence in 95 countries with multi-language support
  • Enhanced security and performance through new containerized architecture
  • Flexible deployment options across multiple platforms and devices
  • Integration with Oracle Cloud Infrastructure for improved scalability
Negative
  • None.

Insights

The redesigned Oracle Retail Xstore POS represents a significant technical advancement in retail operations technology. The containerized architecture on OCI with Autonomous Database integration enables superior scalability and deployment flexibility, while reducing operational costs. The platform's ability to handle disconnected operations through OCI Roving Edge Infrastructure addresses a critical pain point for retailers in areas with unreliable connectivity.

The system's enhanced capabilities in omnichannel inventory management and customer data integration position it as a comprehensive solution for modern retail challenges. The mobile-first approach and support for multiple deployment models (cloud, on-premises, multicloud) demonstrate Oracle's understanding of diverse retail operational needs.

However, the real value lies in the platform's extensibility and integration capabilities. The ability to build and connect containerized apps without server management overhead could accelerate innovation cycles for retailers, potentially leading to faster ROI realization.

This update to Xstore addresses several critical operational pain points in modern retail. The intuitive UI and automated workflows for BOPIS operations are particularly valuable as they target the growing omnichannel retail segment. The personalized associate dashboards should reduce training time and improve operational efficiency.

The platform's global capabilities, including support for 13 languages and multiple currencies, position it well for international retailers. The integration of customer transaction history with real-time inventory management could significantly improve conversion rates and reduce lost sales opportunities.

From an implementation perspective, the containerized architecture should reduce deployment complexity and ongoing maintenance costs. The platform's ability to operate in low-connectivity environments through OCI Roving Edge Infrastructure addresses a significant operational challenge for retailers in remote locations or developing markets.

Oracle's timing with this release aligns with increasing market demand for unified retail solutions. The retail POS software market is projected to grow significantly, driven by the need for omnichannel capabilities and improved customer experiences. Oracle's established presence in 95 countries gives it a strong competitive advantage.

The focus on associate efficiency and customer experience positions Oracle well against competitors. The containerized architecture could provide a significant competitive edge, especially for retailers looking to modernize their operations while controlling costs. The platform's ability to handle high-throughput transactions while maintaining security compliance is particularly attractive for enterprise retailers.

While the immediate market impact may be moderate, the long-term potential is substantial as retailers continue their digital transformation journeys. The platform's extensibility could create an ecosystem effect, potentially increasing Oracle's market share in the retail technology sector.

Redesigned Oracle Retail Xstore Point of Service empowers associates to be more efficient while delivering exceptional customer experiences that foster loyalty

Architecture enhancements support innovation with greater security and performance 

NEW YORK, Jan. 13, 2025 /PRNewswire/ -- National Retail Federation 2025: Retail's Big Show -- Enabling retailers to energize their operations and in-store engagement, Oracle today unveiled the latest version of Xstore Point of Service. The cloud application has been redesigned on a new architecture and features an intuitive user interface and workflows that fuel efficiency and support connected retail journeys for retailers of all sizes. With it, associates can carry out day-to-day transactions and activities with ease with new dashboards that quickly surface customers past purchase history and worklists to guide next-step actions such as preparing 'Buy Online, Pick Up In Store' (BOPIS) orders.

Xstore is built on a new, containerized architecture supported by the best-in-class security and high performance of Oracle Cloud Infrastructure (OCI) and the data processing power and automation of Oracle Autonomous Database. These enhancements make it easier and more cost effective for retailers to deploy, update, and securely build new capabilities on top of the open, extensible Xstore platform.

Providing highly flexible choices in deployment models, including public cloud, multicloud, on-premises, and now OCI Roving Edge Infrastructure, Xstore can be delivered as a fully mobile experience on iOS or Android-based tablets or other handheld options, as well as on a desktop.   

"Point of Service systems are at the epicenter of in-store operations, and Oracle just made Xstore, one of the world's most used and trusted retail POS platforms, even more functional and effective from its architecture through to its intuitive workflows," said Paul Woodward, Vice President of Retail Products, Oracle. "Now, retailers have the agility and security to support evolving customer journeys, move inventory from anywhere, and adhere to regional requirements while delivering great experiences to both their customers and staff." 

The redesigned Xstore is the latest innovation in the Oracle Retail Suite. With unified solutions, retailers can connect journeys from planning through to fulfillment to harmonize processes across their operations, delivering better insights, outcomes, and experiences for every user. Request a demo of the new Xstore at: https://www.oracle.com/retail/omnichannel/.

Connecting journeys and jobs

As retail customer journeys expand, so do the responsibilities of retail staff. The new intuitive dashboards and workflows in Oracle Retail Xstore reflect this evolution and empower staff with the information they need to deliver more impactful, personalized customer interactions with minimal training. From anywhere in the store, associates can quickly pull up a customer's transaction history, as well as relevant offers and rewards, to suggest potential next purchases based on each customer's past preferences and complete transactions.

In tandem, associates can view inventory from across channels and arrange for items to be shipped or picked up at another store to help ensure a customer can get the item they came for while moving merchandise more effectively.

When not supporting customers, associates are prompted with individualized dashboards that guide them on next-step actions such as a new order that needs to be prepped for shipping or in-store pick up or tasks such as managing price adjustments. The capabilities of Oracle Retail Xstore also extend to store managers who now have a holistic view into the fulfillment of orders, ensuring customers get the products they ordered in a timely manner.

Architected for innovation 

With OCI and OCI Container Instances, retailers can speed implementations and updates as well as build and connect their own containerized apps into the Xstore platform without the cost or hassle of managing any servers. In addition to providing enhanced security and the ability to deploy containers across numerous cloud environments, this model provides accelerated performance that can handle the most demanding, high-throughput retail transaction requirements.

In addition, retailers operating in Wi-Fi constrained environments now have the option to leverage OCI Roving Edge Infrastructure to accelerate their Xstore deployment outside of a data center. These ruggedized devices deliver cloud computing, storage and AI/ML services at the edge of networks and in disconnected or inhibited locations, allowing faster processing and analysis closer to the data source.

Already successfully running in 95 countries, Xstore features out-of-the-box translation in 13 languages, localization formatting, support for multiple currencies, and additional functionality that help retailers to meet unique regional regulations and requirements to stay compliant.

To experience the new Xstore in action, join Oracle at NRF 2025 January 12-14 at booth #5838. Learn more at: https://engage.oracle.com/oracleatnrf2025 or join our webcast February 4, 2025 to see how the new Xstore can transform your in-store operations. Register at: https://social.ora.cl/6004vhSAw

About Oracle
Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at oracle.com.

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SOURCE Oracle

FAQ

What new features does Oracle's (ORCL) redesigned Xstore Point of Service include?

The redesigned Xstore includes new intuitive dashboards showing customer purchase history, improved workflows for BOPIS orders, containerized architecture on OCI, enhanced security features, and multi-platform deployment options.

How many countries is Oracle's (ORCL) Xstore currently operating in?

Oracle's Xstore is currently operating in 95 countries with support for 13 languages, offering localization formatting and multiple currency support.

What deployment options does Oracle (ORCL) offer for the new Xstore system?

Oracle offers multiple deployment options including public cloud, multicloud, on-premises, and OCI Roving Edge Infrastructure, with support for iOS and Android-based tablets and desktop systems.

How does Oracle's (ORCL) new Xstore architecture improve retail operations?

The new containerized architecture enables faster implementations, easier updates, enhanced security, and the ability to handle high-throughput retail transactions while allowing retailers to build and connect their own apps.

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