New AI Agent Capabilities in Oracle Textura Help Accelerate Subcontractor Payments
Oracle (NYSE: ORCL) has announced new AI agent capabilities within its Oracle Textura Payment Management Cloud Service. The integrated generative AI-powered assistant provides real-time support to help subcontractors with payment applications and related tasks.
Textura, one of the most used construction payment solutions, has processed over $1 trillion in construction payments across more than 120,000 projects, serving over 200,000 subcontractors since 2006. The platform currently handles approximately 11,500 support calls monthly.
The new AI assistant allows subcontractors to quickly check payment status, access required forms, and complete necessary documentation through simple text queries. The system provides contextualized responses and guides users through subsequent actions, such as identifying specific projects and completing pending compliance documents.
Oracle (NYSE: ORCL) ha annunciato nuove funzionalità per agenti AI all'interno del suo Oracle Textura Payment Management Cloud Service. L'assistente integrato, alimentato da AI generativa, offre supporto in tempo reale per aiutare i subappaltatori con le richieste di pagamento e compiti correlati.
Textura, una delle soluzioni di pagamento per costruzioni più utilizzate, ha elaborato oltre 1 trilione di dollari in pagamenti per costruzioni su più di 120.000 progetti, servendo oltre 200.000 subappaltatori dal 2006. La piattaforma gestisce attualmente circa 11.500 chiamate di supporto al mese.
Il nuovo assistente AI consente ai subappaltatori di controllare rapidamente lo stato dei pagamenti, accedere ai moduli necessari e completare la documentazione richiesta tramite semplici query testuali. Il sistema fornisce risposte contestualizzate e guida gli utenti attraverso le azioni successive, come identificare progetti specifici e completare documenti di conformità in sospeso.
Oracle (NYSE: ORCL) ha anunciado nuevas capacidades de agentes de IA dentro de su Oracle Textura Payment Management Cloud Service. El asistente integrado, impulsado por IA generativa, proporciona soporte en tiempo real para ayudar a los subcontratistas con las solicitudes de pago y tareas relacionadas.
Textura, una de las soluciones de pago para construcción más utilizadas, ha procesado más de 1 billón de dólares en pagos de construcción en más de 120,000 proyectos, sirviendo a más de 200,000 subcontratistas desde 2006. La plataforma maneja actualmente aproximadamente 11,500 llamadas de soporte al mes.
El nuevo asistente de IA permite a los subcontratistas verificar rápidamente el estado de los pagos, acceder a los formularios requeridos y completar la documentación necesaria a través de simples consultas de texto. El sistema proporciona respuestas contextualizadas y guía a los usuarios a través de las acciones posteriores, como identificar proyectos específicos y completar documentos de cumplimiento pendientes.
오라클 (NYSE: ORCL)은 오라클 텍스투라 결제 관리 클라우드 서비스 내에서 새로운 AI 에이전트 기능을 발표했습니다. 통합된 생성적 AI 기반의 어시스턴트는 하도급업체가 결제 신청 및 관련 작업을 지원하는 실시간 지원을 제공합니다.
텍스투라는 가장 많이 사용되는 건설 결제 솔루션 중 하나로, 2006년 이후 120,000개 이상의 프로젝트에서 200,000명 이상의 하도급업체를 대상으로 1조 달러 이상의 건설 결제를 처리했습니다. 이 플랫폼은 현재 매달 약 11,500건의 지원 전화를 처리하고 있습니다.
새로운 AI 어시스턴트는 하도급업체가 결제 상태를 신속하게 확인하고, 필요한 양식에 접근하며, 간단한 텍스트 쿼리를 통해 필요한 문서를 완료할 수 있도록 합니다. 이 시스템은 맥락에 맞는 응답을 제공하고 사용자가 특정 프로젝트를 식별하고 미비된 준수 문서를 완료하는 등의 후속 작업을 안내합니다.
Oracle (NYSE: ORCL) a annoncé de nouvelles capacités d'agents d'IA au sein de son Oracle Textura Payment Management Cloud Service. L'assistant intégré, alimenté par l'IA générative, fournit un support en temps réel pour aider les sous-traitants avec les demandes de paiement et les tâches connexes.
Textura, l'une des solutions de paiement dans le secteur de la construction les plus utilisées, a traité plus de 1 trillion de dollars en paiements de construction dans plus de 120 000 projets, servant plus de 200 000 sous-traitants depuis 2006. La plateforme gère actuellement environ 11 500 appels de support par mois.
Le nouvel assistant IA permet aux sous-traitants de vérifier rapidement l'état des paiements, d'accéder aux formulaires requis et de compléter la documentation nécessaire via de simples requêtes textuelles. Le système fournit des réponses contextualisées et guide les utilisateurs à travers les actions suivantes, telles que l'identification de projets spécifiques et la complétion de documents de conformité en attente.
Oracle (NYSE: ORCL) hat neue KI-Agentenfunktionen innerhalb seines Oracle Textura Payment Management Cloud Service angekündigt. Der integrierte, von generativer KI unterstützte Assistent bietet Echtzeitunterstützung, um Subunternehmer bei Zahlungsanträgen und verwandten Aufgaben zu helfen.
Textura, eine der am häufigsten verwendeten Zahlungslösungen im Bauwesen, hat seit 2006 über 1 Billion Dollar an Bauzahlungen in mehr als 120.000 Projekten verarbeitet und mehr als 200.000 Subunternehmer bedient. Die Plattform bearbeitet derzeit monatlich etwa 11.500 Supportanrufe.
Der neue KI-Assistent ermöglicht es Subunternehmern, schnell den Zahlungsstatus zu überprüfen, erforderliche Formulare abzurufen und notwendige Dokumentationen über einfache Textabfragen abzuschließen. Das System liefert kontextualisierte Antworten und führt die Benutzer durch nachfolgende Aktionen, wie das Identifizieren spezifischer Projekte und das Ausfüllen ausstehender Compliance-Dokumente.
- Integration of AI assistant reduces support costs and improves efficiency
- Proven market leadership with $1 trillion in processed payments
- Large established user base of 200,000 monthly active subcontractors
- 24/7 automated support availability reduces operational overhead
- High volume of support calls (11,500/month) indicates existing system complexity
- AI implementation may require additional training and adaptation period
Insights
Oracle's new AI agent capabilities for Textura Payment Management represent a strategic enhancement to a proven revenue-generating platform that has processed over
The AI enhancement targets two key business metrics: customer experience improvement and support cost reduction. By providing 24/7 contextual assistance for payment status checks, document signing, and compliance tasks, Oracle is addressing critical friction points in construction payment workflows that directly impact project timelines and contractor relationships.
What's particularly notable is the scale of this implementation. With 200,000 subcontractors logging into Textura monthly across 120,000+ projects, even modest improvements in payment processing efficiency could translate to meaningful operational impacts for Oracle's construction industry customers. For Oracle, reducing support call volume represents a clear cost-saving opportunity while potentially improving customer retention in this vertical.
This implementation aligns with Oracle's broader enterprise strategy of embedding practical AI capabilities directly into workflow applications rather than offering standalone AI services. By focusing on specific high-friction processes within established revenue streams, Oracle is demonstrating a pragmatic approach to AI deployment that prioritizes measurable business outcomes over experimental applications.
Subcontractors can now receive real-time, personalized assistance with payment status, signing documents, and more, saving valuable time
One of the most used construction payment solutions in the industry, Textura has processed over
The new AI agent capabilities help reduce the need for support and time spent navigating screens to find the status of a pay application, invoice, or how to use the system. Subcontractors can simply type in the assistant "what is the status of my payment?" The assistant then would provide a contextualized response and subsequent actions. For example, it could bring up a list of all the projects that a subcontractor has and ask them to click which draw they are referring to. Once clicked, the assistant could note that the payment has not been released due to a lack of a signed compliance document and then provide the form for signing and submission.
"Subcontractors are essential to project success but paying them quickly and correctly is a complex process. This is the reason we created Textura and why so many contractors have adopted the solution," said Mike Antis, global vice president, Textura. "By adding agentic AI capabilities, we are taking even more time and hassle out of the payment process, especially in those vital subcontractor 'draw weeks.' With the ability to get in-app, real-time assistance 24/7, we are helping our general contractor customers improve the relationships with their subcontractors while reducing costly support calls. This enhancement helps improve the experience for the 200,000 subcontractors who log in to Textura each month, assisting them to quickly find the answers they need to get paid and focus more of their time on the job at hand."
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SOURCE Oracle
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