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Orange Business Launches "Live Intelligence": a Range of Plug-and-Play GenAI Solutions for Businesses

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Orange Business has launched Live Intelligence, a comprehensive GenAI solution designed to simplify AI technology deployment for businesses of all sizes. The solution, already tested by 50,000 Orange employees, offers a multi-LLM platform with pre-set prompts for common business tasks like document analysis, email management, and content creation. Live Intelligence addresses data security concerns by ensuring European data hosting and provides monitoring capabilities for GenAI deployment. The platform aims to democratize AI access, particularly for SMEs, offering a user-friendly interface and controlled pricing while maintaining data security standards.

Orange Business ha lanciato Live Intelligence, una soluzione GenAI completa progettata per semplificare l'implementazione della tecnologia AI per le imprese di tutte le dimensioni. La soluzione, già testata da 50.000 dipendenti di Orange, offre una piattaforma multi-LLM con prompt preimpostati per attività aziendali comuni come analisi dei documenti, gestione delle email e creazione di contenuti. Live Intelligence affronta le preoccupazioni relative alla sicurezza dei dati garantendo l'hosting dei dati in Europa e fornisce capacità di monitoraggio per l'implementazione di GenAI. La piattaforma mira a democratizzare l'accesso all'AI, in particolare per le PMI, offrendo un'interfaccia user-friendly e prezzi controllati mantenendo standard di sicurezza dei dati.

Orange Business ha lanzado Live Intelligence, una solución GenAI integral diseñada para simplificar el despliegue de la tecnología de IA para empresas de todos los tamaños. La solución, ya probada por 50,000 empleados de Orange, ofrece una plataforma multi-LLM con indicaciones preestablecidas para tareas comerciales comunes como análisis de documentos, gestión de correo electrónico y creación de contenido. Live Intelligence aborda las preocupaciones sobre la seguridad de los datos al garantizar el alojamiento de datos en Europa y proporciona capacidades de monitoreo para el despliegue de GenAI. La plataforma busca democratizar el acceso a la IA, especialmente para las pymes, ofreciendo una interfaz fácil de usar y precios controlados mientras mantiene estándares de seguridad de datos.

오렌지 비즈니스는 모든 규모의 기업을 위해 AI 기술 운영을 간소화하도록 설계된 종합 GenAI 솔루션 라이브 인텔리전스를 출시했습니다. 50,000명의 오렌지 직원들이 이미 테스트한 이 솔루션은 문서 분석, 이메일 관리 및 콘텐츠 생성과 같은 일반 비즈니스 작업을 위한 사전 설정된 프롬프트를 갖춘 다중 LLM 플랫폼을 제공합니다. 라이브 인텔리전스는 유럽의 데이터 호스팅을 보장하여 데이터 보안 우려를 해결하고 GenAI 배포 모니터링 기능을 제공합니다. 이 플랫폼은 AI 접근을 민주화하는 것을 목표로 하며, 특히 중소기업을 위해 사용자 친화적인 인터페이스와 통제된 가격을 제공하면서 데이터 보안 기준을 유지합니다.

Orange Business a lancé Live Intelligence, une solution GenAI complète conçue pour simplifier le déploiement de la technologie IA pour les entreprises de toutes tailles. La solution, déjà testée par 50 000 employés d'Orange, propose une plateforme multi-LLM avec des invites préétablies pour des tâches commerciales courantes telles que l'analyse de documents, la gestion des e-mails et la création de contenu. Live Intelligence répond aux préoccupations en matière de sécurité des données en garantissant l'hébergement des données en Europe et fournit des capacités de surveillance pour le déploiement de GenAI. La plateforme vise à démocratiser l'accès à l'IA, en particulier pour les PME, en offrant une interface conviviale et des prix contrôlés tout en maintenant des normes de sécurité des données.

Orange Business hat Live Intelligence eingeführt, eine umfassende GenAI-Lösung, die darauf abzielt, die Implementierung von KI-Technologien für Unternehmen jeder Größe zu vereinfachen. Die Lösung, die bereits von 50.000 Orange-Mitarbeitern getestet wurde, bietet eine Multi-LLM-Plattform mit vordefinierten Eingabeaufforderungen für gängige Geschäftstasks wie Dokumentenanalyse, E-Mail-Management und Inhaltserstellung. Live Intelligence geht auf Bedenken hinsichtlich der Datensicherheit ein, indem sie europäische Datenhosting-Optionen bietet und Überwachungsmöglichkeiten für die GenAI-Implementierung bereitstellt. Die Plattform hat das Ziel, den Zugang zur KI zu demokratisieren, insbesondere für KMUs, und bietet eine benutzerfreundliche Oberfläche sowie kontrollierte Preise bei gleichzeitiger Wahrung der Datenschutzstandards.

Positive
  • Successfully tested by 50,000 Orange employees, demonstrating proven effectiveness
  • Addresses critical data security concerns through European data hosting
  • Targets expanding market with Gartner predicting 80% business AI adoption by 2026
Negative
  • Faces competition in an increasingly crowded GenAI market
  • initial geographical availability (France, with planned European expansion)

Insights

Orange Business's Live Intelligence launch represents a significant strategic move in the enterprise AI market. The solution addresses critical market gaps: data sovereignty through European hosting, shadow AI prevention and accessibility for SMEs. The multi-LLM approach and pre-set prompts library demonstrate a well-thought-out product strategy targeting widespread adoption.

The prior internal deployment to 50,000 Orange employees serves as a compelling proof of concept. With Gartner projecting 80% enterprise GenAI adoption by 2026, Orange is well-positioned to capture market share, particularly in Europe where data sovereignty concerns are paramount. However, success will depend on pricing strategy and ability to compete with established players like Microsoft, Google and OpenAI.

The product's architecture and deployment model show strategic foresight. The SaaS delivery method reduces implementation barriers, while the European data hosting addresses GDPR compliance requirements. The focus on pre-built use cases for common business tasks indicates strong product-market fit for the target SME segment.

The solution's emphasis on monitoring and control features, including LLM usage tracking and consumption dashboards, provides the governance framework enterprises need. This positions Orange Business to potentially capture a significant portion of the European enterprise AI market, particularly among organizations prioritizing data sovereignty and security.

  • Following the announcement of its sovereign GenAI offer in March, Orange Business extends its “Live Intelligence” range and enriches it with a new multi-LLM solution aimed at democratizing access to GenAI
  • Businesses of all sizes and local authorities will benefit from an easy-to-implement and user-friendly solution to harness the full potential of GenAI
  • This responsible GenAI solution, based on internal innovation, ensures that companies’ data is hosted in Europe

PARIS--(BUSINESS WIRE)-- Orange Business, a European network and digital integrator, announces the launch of its comprehensive GenAI solution, Live Intelligence. This solution will simplify the deployment and management of GenAI technology for businesses of all sizes and local authorities in France and soon in Europe.

Orange Business introduces Live Intelligence, a range of plug-and-play GenAI solutions for businesses at Open Tech 2024, Paris. (Photo: Orange Business)

Orange Business introduces Live Intelligence, a range of plug-and-play GenAI solutions for businesses at Open Tech 2024, Paris. (Photo: Orange Business)

Tried-and-tested by more than 50,000 Orange employees over the past year, the solution was originally conceived by Orange innovation teams to transform its own work practices and increase its efficiency by providing access to the latest AI solutions. The ease of use has allowed for rapid adoption, generating significant efficiency gains.

Live Intelligence effectively addresses the growing phenomenon of "Shadow AI," which refers to the uncontrolled adoption by employees of free online solutions, exposing companies to the risk of sensitive data leaks.

A Step Towards the Democratization of GenAI
The Live Intelligence range is enhanced with a new multi-LLM offering, catering to the needs of both beginner and experienced users. Simple to use and offered in SaaS mode, Live Intelligence, aims to accelerate the managed adoption of GenAI for all businesses, including SMEs that represent the core of the European economy. Through a straightforward and intuitive interface, employees have access to a library of pre-set prompts, enabling them to address the most common use cases: analyze or summarize a document, extract important information from an email chain, write meeting minutes, draft an agenda, prepare interviews or edit articles.

This foundational set of features allows for simple adoption by teams and offers a real gain in operational efficiency. This solution offers flexibility and adaptability without compromising the control of secure data, which remains hosted and managed in Europe. The solution allows companies to monitor the deployment and use of GenAI, such as the type of LLM, the number of users, and a consumption dashboard.

Simplified Access to GenAI for All Businesses
Gartner predicts that 80% of companies will have adopted GenAI by 2026, but they currently face several challenges in deploying this technology. High entry costs, technical complexity, and concerns about data leaks are significant barriers to adoption. With Live Intelligence, Orange Business helps overcome these barriers and offers support at every stage of the solution's deployment, from identifying value-generating use cases to their implementation, while ensuring training and acculturation of teams.

Live Intelligence offers a complete GenAI solution, combining performance and ease-of-use at controlled prices.

"Supporting business innovation through digital services is at the heart of our strategy. Live Intelligence enables all businesses, regardless of their size or sector, to leverage the power of GenAI to improve operational efficiency and customer experience without compromising the security of their data. AI is more than just a technology; it represents a fundamental shift in how we envision future applications," said Aliette Mousnier-Lompré, Chief Executive Officer of Orange Business.

About Orange Business
Orange Business, the enterprise division of the Orange Group, is a leading network and digital integrator, supporting customers to create positive impact and digital business. The combined strength of its next-generation connectivity, cloud, and cybersecurity expertise, platforms, and partners provides the foundation for enterprises around the world. With 30,000 employees across 65 countries, Orange Business enables its customers’ transformations by orchestrating end-to-end secured digital infrastructure and focusing on the employee, customer, and operational experience. More than 30,000 B-to-B customers put their trust in Orange Business globally.

Orange is one of the world’s leading telecommunications operators with revenues of 39.7 billion euros in 2023 and 292 million customers worldwide at 30 September 2024. In February 2023, the Group presented its strategic plan "Lead the Future", built on a new business model and guided by responsibility and efficiency. "Lead the Future" capitalizes on network excellence to reinforce Orange's leadership in service quality.

Orange is listed on the Euronext Paris (ORA). For more information: www.orange-business.com or follow us on LinkedIn and on X: @orangebusiness

Orange and any other Orange product or service names included in this material are trademarks of Orange or Orange Brand Services Limited.

Press contacts

Séverine Belhomme Moisand, Orange Business, severine.belhommemoisand@orange.com

Emmanuelle Nahmany, Orange Business, emmanuelle.nahmany@orange.com

Source: Orange Business

FAQ

What is Orange Business's Live Intelligence GenAI solution?

Live Intelligence is a plug-and-play GenAI solution that offers businesses pre-set prompts for common tasks like document analysis, email management, and content creation, with European data hosting and security features.

How many employees have tested Orange Business's (ORAN) Live Intelligence platform?

Over 50,000 Orange employees have tested the Live Intelligence platform over the past year, demonstrating its effectiveness in transforming work practices.

Where is Orange Business's (ORAN) Live Intelligence data hosted?

Live Intelligence's data is hosted and managed in Europe, ensuring data security and compliance with European regulations.

What business problems does Orange's (ORAN) Live Intelligence solve?

Live Intelligence addresses Shadow AI risks, simplifies GenAI adoption for businesses of all sizes, and provides secure, controlled access to AI capabilities while ensuring data protection.

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