OneMeta Inc. Completes 2024 with Three Significant Agreements for Revenue Generation in 2025
OneMeta Inc. (OTCQB: ONEI) has secured agreements with three major Contact Center as a Service (CCaaS) companies: inContact (NICE affiliate), Genesys Cloud Services, and Five9. The company plans to implement its AI-powered translation and transcription services with these partners in 2025. Five9 alone handles approximately 14 billion customer service minutes annually.
The company completed development of its patent-pending technology by mid-2024 and introduced it to the CCaaS industry, where it gained significant traction. Additionally, OneMeta is receiving interest from Business Process Outsourcing (BPO) and Global Systems Integrators (GSI) industries for potential future implementations.
The technology aims to enhance customer experience while providing cost savings for CCaaS companies. CCaaS solutions operate entirely in the cloud, eliminating the need for businesses to invest in expensive on-premises hardware and software.
OneMeta Inc. (OTCQB: ONEI) ha siglato accordi con tre importanti aziende di Contact Center as a Service (CCaaS): inContact (filiale di NICE), Genesys Cloud Services e Five9. L'azienda prevede di implementare i suoi servizi di traduzione e trascrizione basati sull'IA con questi partner nel 2025. Solo Five9 gestisce circa 14 miliardi di minuti di assistenza clienti ogni anno.
L'azienda ha completato lo sviluppo della sua tecnologia in fase di brevetto a metà del 2024 e l'ha introdotta nel settore CCaaS, dove ha ottenuto un notevole successo. Inoltre, OneMeta sta ricevendo interesse dalle industrie di Business Process Outsourcing (BPO) e Global Systems Integrators (GSI) per potenziali implementazioni future.
Questa tecnologia mira a migliorare l'esperienza del cliente, offrendo al contempo risparmi sui costi per le aziende CCaaS. Le soluzioni CCaaS operano interamente nel cloud, eliminando la necessità per le imprese di investire in costosi hardware e software on-premises.
OneMeta Inc. (OTCQB: ONEI) ha asegurado acuerdos con tres importantes empresas de Contact Center as a Service (CCaaS): inContact (afiliada de NICE), Genesys Cloud Services y Five9. La compañía planea implementar sus servicios de traducción y transcripción impulsados por IA con estos socios en 2025. Solo Five9 maneja aproximadamente 14 mil millones de minutos de atención al cliente al año.
La compañía completó el desarrollo de su tecnología pendiente de patente a mediados de 2024 y la introdujo en la industria de CCaaS, donde ha ganado una tracción significativa. Además, OneMeta está recibiendo interés de las industrias de Business Process Outsourcing (BPO) y Global Systems Integrators (GSI) para posibles implementaciones futuras.
La tecnología tiene como objetivo mejorar la experiencia del cliente al tiempo que proporciona ahorros de costos para las empresas de CCaaS. Las soluciones de CCaaS operan completamente en la nube, eliminando la necesidad de que las empresas inviertan en costoso hardware y software en las instalaciones.
원메타 INC. (OTCQB: ONEI)는 세 가지 주요 Contact Center as a Service (CCaaS) 회사와 계약을 체결했습니다: inContact (NICE 계열사), Genesys Cloud Services 및 Five9. 이 회사는 2025년에 이러한 파트너와 함께 AI 기반의 번역 및 전사 서비스를 구현할 계획입니다. Five9는 연간 약 140억 고객 서비스 분을 처리합니다.
회사는 2024년 중반에 특허 출원 중인 기술 개발을 완료하고 이를 CCaaS 산업에 소개하여 상당한 관심을 얻었습니다. 또한 OneMeta는 향후 구현 가능성에 대해 Business Process Outsourcing (BPO) 및 Global Systems Integrators (GSI) 산업에서 관심을 받고 있습니다.
이 기술은 고객 경험을 향상시키고 CCaaS 기업에 대한 비용 절감을 제공하는 것을 목표로 합니다. CCaaS 솔루션은 전적으로 클라우드에서 운영되며 기업이 비싼 온프레미스 하드웨어 및 소프트웨어에 투자해야 할 필요성을 없애줍니다.
OneMeta Inc. (OTCQB: ONEI) a conclu des accords avec trois grandes entreprises de Contact Center as a Service (CCaaS) : inContact (filiale de NICE), Genesys Cloud Services et Five9. L'entreprise prévoit d'implémenter ses services de traduction et de transcription alimentés par l'IA avec ces partenaires en 2025. Rien qu'en 2025, Five9 gère environ 14 milliards de minutes de service client par an.
L'entreprise a achevé le développement de sa technologie en attente de brevet à la mi-2024 et l'a introduite dans l'industrie CCaaS, où elle a gagné un intérêt significatif. De plus, OneMeta reçoit des demandes d'intérêt de l'industrie de l'Externalisation des Processus Métier (BPO) et des Intégrateurs Systèmes Mondiaux (GSI) pour d'éventuelles futures mises en œuvre.
Cette technologie vise à améliorer l'expérience client tout en offrant des économies de coûts pour les entreprises CCaaS. Les solutions CCaaS fonctionnent entièrement dans le cloud, éliminant la nécessité pour les entreprises d'investir dans du matériel et des logiciels coûteux sur site.
OneMeta Inc. (OTCQB: ONEI) hat Vereinbarungen mit drei großen Unternehmen im Bereich Contact Center as a Service (CCaaS) geschlossen: inContact (NICE-Tochter), Genesys Cloud Services und Five9. Das Unternehmen plant, seine KI-gestützten Übersetzungs- und Transkriptionsdienste mit diesen Partnern im Jahr 2025 umzusetzen. Allein Five9 bearbeitet jährlich etwa 14 Milliarden Minuten Kundenservice.
Das Unternehmen hat die Entwicklung seiner patentrechtlich geschützten Technologie bis Mitte 2024 abgeschlossen und in der CCaaS-Branche vorgestellt, wo es erhebliches Interesse geweckt hat. Darüber hinaus erhält OneMeta Interesse von den Bereichen Business Process Outsourcing (BPO) und Global Systems Integrators (GSI) für mögliche zukünftige Implementierungen.
Die Technologie zielt darauf ab, das Kundenerlebnis zu verbessern und gleichzeitig Kostenersparnisse für CCaaS-Unternehmen bereitzustellen. CCaaS-Lösungen arbeiten vollständig in der Cloud, wodurch Unternehmen nicht in teure lokale Hardware und Software investieren müssen.
- Secured agreements with three major CCaaS companies, including Five9 which processes 14B customer service minutes annually
- Completed development of patent-pending technology
- Expanding market interest from BPO and GSI industries
- Revenue generation expected to begin in 2025 from three major agreements
- None.
Bountiful, Utah--(Newsfile Corp. - January 6, 2025) - OneMeta Inc. (OTCQB: ONEI) (www.onemeta.ai), the leading innovator in AI-powered translation and transcription services announced that it closed 2024 with signed agreements from three of the largest Contact Center as a Service ("CCaaS") companies: inContact, Inc. (an affiliate of NICE Ltd.), Genesys Cloud Services, Inc. and Five9, Inc. Five9 alone generates approximately 14 billion customer service minutes annually. OneMeta expects to begin product implementation with these three CCaaS companies in 2025.
CCaaS is a cloud-based solution that provides businesses with the tools and infrastructure they need to manage customer interactions across various channels. Instead of relying on on-premises hardware and software, CCaaS companies can operate entirely in the cloud which eliminates the need for businesses to invest in and maintain expensive equipment and personnel.
Saul Leal, CEO of OneMeta stated, "We are so pleased with how 2024 finished. By mid-year 2024, we completed development of our patent pending technology and introduced it to the CCaaS industry where it was met with great acceptance, it was received so well that we signed agreements with three of the largest CCaaS companies. We believe revenue from these three agreements will begin in 2025. We are now receiving inquiries from other industries including the Business Process Outsourcing ("BPO") and the Global Systems Integrators ("GSI") industries that we anticipate will use our translation and transcription products throughout 2025 and beyond."
Rowland Day, Chairman of OneMeta added, "As soon as we introduced our completed product to the CCaaS industry it was immediately apparent how our product would provide a better customer experience to the three CCaaS company's customers as well as save them money. Our cost savings and highly accurate technology provides very compelling reasons for its use. We are very pleased with the initial growth of the inquiries from the BPO and GSI industries."
About OneMeta Inc.
OneMeta Inc. is a Multilingual Enablement company focused on overcoming the communication challenges of a world with many languages. Its proprietary, end-to-end natural language processing architecture was developed using artificial intelligence tools and allows the spoken and written word to be synthesized, translated, and transcribed in less than one second. OneMeta's products support near-real-time web-based and mobile phone-based conversations, discussions, meetings, and online chats in over 140 languages and dialects. OneMeta's technology is fully compliant with SOC2, HIPAA, and GDPR standards, ensuring the highest levels of security and privacy for all communications.
OneMeta Inc.: We create a more understanding world.™
For more information, please contact: OneMeta Inc.™ Email: info@onemeta.ai
Source: OneMeta Inc.™
To view the source version of this press release, please visit https://www.newsfilecorp.com/release/236051
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