Olo Announces Third Quarter 2024 Financial Results
Olo Inc. (NYSE: OLO) announced its third-quarter 2024 financial results, reporting a 24% year-over-year revenue increase to $71.9 million. The company's ARPU rose 15%, and ending active locations reached approximately 85,000. Gross profit grew by 13% to $39.0 million, representing 54% of total revenue. Non-GAAP gross profit increased by 12% to $43.6 million, making up 61% of total revenue. Operating loss reduced to $8.5 million from $16.3 million a year ago. Non-GAAP operating income was $8.2 million, up from $5.7 million. Net loss narrowed to $3.6 million, or $0.02 per share, compared to $11.8 million, or $0.07 per share, a year ago. Non-GAAP net income was $10.4 million, or $0.06 per share. Cash and investments totaled $391.9 million. Olo's dollar-based net revenue retention exceeded 120%. The company issued an optimistic outlook for Q4 2024, expecting revenue between $72.5 million to $73.0 million and non-GAAP operating income of $8.7 million to $9.0 million.
Olo Inc. (NYSE: OLO) ha annunciato i risultati finanziari del terzo trimestre 2024, registrando un aumento di fatturato del 24% rispetto all'anno precedente, pari a 71,9 milioni di dollari. L'ARPU è aumentato del 15% e le località attive alla fine del periodo hanno raggiunto circa 85.000. L'utile lordo è cresciuto del 13%, arrivando a 39,0 milioni di dollari, rappresentando il 54% del fatturato totale. L'utile lordo non-GAAP è aumentato del 12%, raggiungendo 43,6 milioni di dollari, pari al 61% del fatturato totale. La perdita operativa si è ridotta a 8,5 milioni di dollari rispetto ai 16,3 milioni dell'anno precedente. L'utile operativo non-GAAP è stato di 8,2 milioni di dollari, in aumento rispetto ai 5,7 milioni. La perdita netta si è ristretta a 3,6 milioni di dollari, ovvero 0,02 dollari per azione, rispetto agli 11,8 milioni di dollari, o 0,07 dollari per azione, di un anno fa. L'utile netto non-GAAP è stato di 10,4 milioni di dollari, ovvero 0,06 dollari per azione. La liquidità e gli investimenti hanno totalizzato 391,9 milioni di dollari. La retention netta del fatturato basata sul dollaro di Olo ha superato il 120%. L'azienda ha presentato un prospetto ottimistico per il quarto trimestre 2024, prevedendo un fatturato compreso tra 72,5 milioni e 73,0 milioni di dollari e un utile operativo non-GAAP compreso tra 8,7 milioni e 9,0 milioni di dollari.
Olo Inc. (NYSE: OLO) anunció sus resultados financieros del tercer trimestre de 2024, reportando un aumento del 24% en los ingresos interanuales, alcanzando los 71,9 millones de dólares. El ARPU aumentó un 15% y las ubicaciones activas alcanzaron aproximadamente 85,000. La utilidad bruta creció un 13% hasta 39,0 millones de dólares, representando el 54% de los ingresos totales. La utilidad bruta no-GAAP aumentó un 12% a 43,6 millones de dólares, constituyendo el 61% de los ingresos totales. La pérdida operativa se redujo a 8,5 millones de dólares desde 16,3 millones del año anterior. La utilidad operativa no-GAAP fue de 8,2 millones de dólares, un aumento respecto a los 5,7 millones. La pérdida neta se redujo a 3,6 millones de dólares, o 0,02 dólares por acción, en comparación con 11,8 millones de dólares, o 0,07 dólares por acción, del año pasado. La utilidad neta no-GAAP fue de 10,4 millones de dólares, o 0,06 dólares por acción. El efectivo y las inversiones totalizaron 391,9 millones de dólares. La retención de ingresos netos basada en dólares de Olo superó el 120%. La empresa emitió una perspectiva optimista para el cuarto trimestre de 2024, esperando ingresos entre 72,5 millones y 73,0 millones de dólares y una utilidad operativa no-GAAP de entre 8,7 millones y 9,0 millones de dólares.
Olo Inc. (NYSE: OLO)는 2024년 3분기 재무 결과를 발표하며 전년 대비 24%의 수익 증가로 71.9백만 달러를 기록했습니다. 회사의 ARPU는 15% 증가했으며 활성 매장 수는 약 85,000개에 도달했습니다. 총 이익은 13% 증가하여 39.0백만 달러에 이르며, 이는 총 수익의 54%를 차지합니다. 비-GAAP 총 이익은 12% 증가하여 43.6백만 달러로, 총 수익의 61%를 구성합니다. 운영 손실은 1년 전 16.3백만 달러에서 8.5백만 달러로 줄어들었습니다. 비-GAAP 운영 수익은 5.7백만 달러에서 8.2백만 달러로 증가했습니다. 순손실은 1년 전 11.8백만 달러(주당 0.07달러)에서 3.6백만 달러(주당 0.02달러)로 축소되었습니다. 비-GAAP 순이익은 10.4백만 달러, 즉 주당 0.06달러였습니다. 현금 및 투자는 총 391.9백만 달러에 달했습니다. Olo의 달러 기반 순 수익 유지율은 120%를 초과했습니다. 회사는 2024년 4분기에 대한 낙관적인 전망을 발표하며, 수익은 72.5백만 달러에서 73.0백만 달러 사이, 비-GAAP 운영 수익은 8.7백만 달러에서 9.0백만 달러 사이일 것으로 예상하고 있습니다.
Olo Inc. (NYSE: OLO) a annoncé ses résultats financiers du troisième trimestre 2024, signalant une augmentation des revenus de 24% par rapport à l'année précédente, atteignant 71,9 millions de dollars. L'ARPU a augmenté de 15%, et le nombre de lieux actifs a atteint environ 85 000. Le bénéfice brut a crû de 13% pour atteindre 39,0 millions de dollars, représentant 54% des revenus totaux. Le bénéfice brut non-GAAP a augmenté de 12% à 43,6 millions de dollars, représentant 61% des revenus totaux. La perte d'exploitation a été réduite à 8,5 millions de dollars, contre 16,3 millions de dollars l'année précédente. Le revenu d'exploitation non-GAAP était de 8,2 millions de dollars, en hausse par rapport à 5,7 millions de dollars. La perte nette s'est réduite à 3,6 millions de dollars, soit 0,02 dollar par action, contre 11,8 millions de dollars, soit 0,07 dollar par action, l'année dernière. Le revenu net non-GAAP était de 10,4 millions de dollars, ou 0,06 dollar par action. La trésorerie et les investissements totalisaient 391,9 millions de dollars. La retenue de revenus nets basée sur le dollar d'Olo a dépassé 120%. L'entreprise a donné une perspective optimiste pour le quatrième trimestre 2024, s'attendant à des revenus compris entre 72,5 millions et 73,0 millions de dollars et à un revenu d'exploitation non-GAAP de 8,7 millions à 9,0 millions de dollars.
Olo Inc. (NYSE: OLO) hat seine finanziellen Ergebnisse für das dritte Quartal 2024 bekannt gegeben und einen Umsatzanstieg von 24% im Jahresvergleich auf 71,9 Millionen Dollar vermeldet. Der ARPU stieg um 15%, und die aktiven Standorte beliefen sich auf etwa 85.000. Der Bruttogewinn wuchs um 13% auf 39,0 Millionen Dollar, was 54% des Gesamtumsatzes ausmacht. Der Non-GAAP-Betriebsgewinn stieg um 12% auf 43,6 Millionen Dollar und machte 61% des Gesamtumsatzes aus. Der operative Verlust reduzierte sich auf 8,5 Millionen Dollar, von 16,3 Millionen Dollar im Vorjahr. Der Non-GAAP-Betriebsüberschuss betrug 8,2 Millionen Dollar, gegenüber 5,7 Millionen Dollar. Der Nettoverlust verringerte sich auf 3,6 Millionen Dollar, bzw. 0,02 Dollar pro Aktie, verglichen mit 11,8 Millionen Dollar, oder 0,07 Dollar pro Aktie, im Vorjahr. Der Non-GAAP-Nettoverdienst betrug 10,4 Millionen Dollar, oder 0,06 Dollar pro Aktie. Bargeld und Investitionen beliefen sich auf insgesamt 391,9 Millionen Dollar. Olos Umsatzbindung basierend auf Dollar überstieg 120%. Das Unternehmen gab eine optimistische Prognose für das vierte Quartal 2024 ab und erwartet Einnahmen zwischen 72,5 Millionen und 73,0 Millionen Dollar sowie einen Non-GAAP-Betriebsüberschuss von 8,7 Millionen bis 9,0 Millionen Dollar.
- Revenue increased 24% year-over-year to $71.9 million.
- ARPU rose 15% year-over-year.
- Ending active locations reached approximately 85,000.
- Gross profit increased 13% year-over-year to $39.0 million.
- Non-GAAP gross profit increased 12% year-over-year to $43.6 million.
- Operating loss reduced to $8.5 million from $16.3 million.
- Non-GAAP operating income increased to $8.2 million from $5.7 million.
- Net loss narrowed to $3.6 million from $11.8 million.
- Non-GAAP net income rose to $10.4 million from $7.6 million.
- Cash and investments totaled $391.9 million.
- Dollar-based net revenue retention exceeded 120%.
- Positive Q4 2024 revenue outlook between $72.5 million to $73.0 million.
- Operating loss of $8.5 million.
- Net loss of $3.6 million.
Revenue up
Ending Active Locations Reach Approximately 85,000
“Team Olo executed well on our top priorities in the third quarter and positioned us to complete a successful 2024. We continued to win, retain, and expand with brands, we drove further innovation across our Order, Pay, and Engage product suites — including the general availability of Olo Pay’s card-present functionality on Qu point-of-sale systems — and we delivered revenue and bottom line performance that exceeded the high-end of our guidance ranges,” said Noah Glass, Olo’s Founder and CEO. “Olo is winning on the strength of our open, enterprise-grade platform, while setting the table for brands to leverage their own transaction data to personalize the guest experience and drive profitable traffic.”
Third Quarter Financial and Other Highlights
-
Total revenue increased
24% year-over-year to$71.9 million -
Total platform revenue increased
24% year-over-year to$71.0 million -
Gross profit increased
13% year-over-year to$39.0 million 54% of total revenue. -
Non-GAAP gross profit increased
12% year-over-year to$43.6 million 61% of total revenue. -
Operating loss was
$8.5 million $16.3 million -
Non-GAAP operating income was
$8.2 million 11% of total revenue, compared to$5.7 million 10% of total revenue, a year ago. -
Net loss was
$3.6 million $0.02 $11.8 million $0.07 -
Non-GAAP net income was
$10.4 million $0.06 $7.6 million $0.04 -
Cash, cash equivalents, and short- and long-term investments totaled
$391.9 million -
Average revenue per unit (ARPU) increased
15% year-over-year, and remained flat sequentially at approximately$850 -
Dollar-based net revenue retention (NRR) was above
120% . - Ending active locations were approximately 85,000, up approximately 3,000 from the quarter ended June 30, 2024.
Third Quarter and Recent Business Highlights
- Enterprise brands: Multi-module new deployments included Dutch Bros on Olo Ordering and Olo Pay for card-not-present transactions and Paris Baguette for Olo Order suite modules and Olo Pay for card-not-present transactions. Additional new deployments included Long John Silver’s on Olo Rails, and Nothing Bundt Cakes on Olo Dispatch. Expansion deployments included Another Broken Egg Cafe and P.F. Chang’s on Olo Engage’s Guest Data Platform.
- Emerging enterprise brands: Multi-suite new deployments included Oakberry, Papa Gino’s, and Pizza Inn. Olo Engage expansion deployments included Kolache Factory and Thompson Restaurants.
- Catering+: Expansion deployments included Bojangles, Cowboy Chicken, and Mendocino Farms. Deeper partnership announced with ezCater to enable Catering+ brands to more easily manage ezCater orders and scale this increasingly important demand channel.
- Innovation: Announced numerous product enhancements during Olo’s 2024 Fall Release event, including: the availability of Olo Pay’s card-present payment processing for brands on Qu point-of-sale (POS) systems; new functionality within Catering+ to help operators manage complex business accounts; and brand loyalty program sign-in integration with Olo’s Borderless passwordless guest checkout solution. The full list of features announced are available by visiting www.olo.com/quarterly-release/fall-2024.
Financial Outlook
As of November 7, 2024, Olo is issuing the following outlook:
For the fourth quarter of 2024, Olo expects to report:
-
Revenue in the range of
$72.5 million $73.0 million -
Non-GAAP operating income in the range of
$8.7 million $9.0 million
For fiscal year 2024, Olo expects to report:
-
Revenue in the range of
$281.4 million $281.9 million -
Non-GAAP operating income in the range of
$30.2 million $30.5 million
The outlook provided above constitutes forward-looking information within the meaning of applicable securities laws and is based on a number of assumptions and subject to a number of risks. Actual results could vary materially as a result of numerous factors, including inaccuracies in our assumptions and certain risk factors, many of which are beyond Olo’s control. Olo assumes no obligation to update these forward-looking statements. See the cautionary note regarding “Forward-Looking Statements” below.
Webcast and Conference Call Information
Olo will host a conference call today, November 7, 2024, at 5:00 p.m. Eastern Time to discuss the Company’s financial results and financial outlook. A live webcast of this conference call will be available on the “Investor Relations” website at investors.olo.com, and a replay will be archived on the website as well.
Available Information
Olo announces material information to the public about the Company, its products and services, and other matters through a variety of means, including filings with the SEC, press releases, public conference calls, webcasts, the “Investor Relations” website at investors.olo.com, and the Company’s X (formerly Twitter) account @Olo in order to achieve broad, non-exclusionary distribution of information to the public and for complying with its disclosure obligations under Regulation FD.
About Olo
Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 700 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
Non-GAAP Financial Measures and Other Metrics
Non-GAAP Financial Measures
In this press release, we refer to non-GAAP financial measures that are derived on the basis of methodologies other than in accordance with generally accepted accounting principles in
A reconciliation of these non-GAAP measures has been provided in the financial statement tables included in this press release and investors are encouraged to review the reconciliation. Our use of non-GAAP financial measures has limitations as an analytical tool, and these measures should not be considered in isolation or as a substitute for analysis of our financial results as reported under GAAP. Because our non-GAAP financial measures are not calculated in accordance with GAAP, they may not necessarily be comparable to similarly titled measures employed by other companies.
The following are the non-GAAP financial measures referenced in this press release and presented in the tables below: non-GAAP gross profit (total and each line item, and total and each non-GAAP gross profit item on a margin basis as a percentage of revenue), non-GAAP operating expenses (each line item and each non-GAAP operating expense item on a margin basis as a percentage of revenue), non-GAAP operating income (and on a margin basis as a percentage of revenue), non-GAAP net income (and on a per share basis), and free cash flow.
We adjust our GAAP financial measures for the following items: stock-based compensation expense (non-cash expense calculated by companies using a variety of valuation methodologies and subjective assumptions) and related payroll tax expense, equity expense related to charitable contributions of our Class A common stock (non-cash expense), certain litigation-related expenses, net of recoveries (which relate to legal and other professional fees associated with litigation-related matters that are not indicative of our core operations and are not part of our normal course of business), loss on disposal of assets, capitalized internal-use software and intangible amortization (non-cash expense), non-cash impairment charges, restructuring charges, certain severance costs, and transaction costs (typically incurred within one year of the related acquisition, as well as the related tax impacts of the acquisition). Beginning in the second quarter of 2023, we have included the tax impact of the non-GAAP adjustments in determining non-GAAP net income. We determined this amount by utilizing a federal rate plus a net state rate that excluded the impact of net operating losses, or NOLs, and valuation allowances to calculate a non-GAAP blended statutory rate, which we then applied to all non-GAAP adjustments.
Reconciliation of non-GAAP operating income guidance to the most directly comparable GAAP measures is not available without unreasonable efforts on a forward-looking basis due to the high variability, complexity, and low visibility with respect to the charges excluded from these non-GAAP measures; in particular, the measures and effects of stock-based compensation expense and related payroll tax expense specific to equity compensation awards that are directly impacted by unpredictable fluctuations in our stock price. We expect the variability of the above charges to have a significant, and potentially unpredictable, impact on our future GAAP financial results.
Management believes that it is useful to exclude certain non-cash charges and non-core operational charges from our non-GAAP financial measures because: (1) the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations and we believe does not relate to ongoing operational performance; and (2) such expenses can vary significantly between periods.
Free cash flow represents net cash provided by or used in operating activities, reduced by purchases of property and equipment and capitalization of internal-use software. Free cash flow is a measure used by management to understand and evaluate our liquidity and to generate future operating plans. Free cash flow excludes items that we do not consider to be indicative of our liquidity and facilitates comparisons of our liquidity on a period-to-period basis. We believe providing free cash flow provides useful information to investors and others in understanding and evaluating the strength of our liquidity and future ability to generate cash that can be used for strategic opportunities or investing in our business from the perspective of our management and Board of Directors.
Key Performance Indicators
In addition, we also use the following key performance indicators to help us evaluate our business, identify trends affecting the business, formulate business plans, and make strategic decisions.
Average revenue per unit (ARPU): We calculate ARPU by dividing the total platform revenue in a given period by the average active locations in that same period. We believe ARPU is an important metric that demonstrates our ability to grow within our customer base through the development of our products that our customers value.
Dollar-based net revenue retention (NRR): We calculate NRR as of a period-end by starting with the revenue, defined as platform revenue, from the cohort of all active customers as of 12 months prior to such period-end, or the prior period revenue. An active customer is a specific restaurant brand that utilizes one or more of our modules in a given quarterly period. We then calculate the platform revenue from these same customers as of the current period-end, or the current period revenue. Current period revenue includes any expansion and is net of contraction or attrition over the last 12 months, but excludes platform revenue from new customers in the current period. We then divide the total current period revenue by the total prior period revenue to arrive at the point-in-time dollar-based NRR. We believe that NRR is an important metric to our investors, demonstrating our ability to retain our customers and expand their use of our modules over time, proving the stability of our revenue base and the long-term value of our customer relationships.
Active locations: We define an active location as a unique restaurant location that is utilizing or subscribed to one or more of our modules in a quarterly period (depending on the module). Given this definition, active locations in any one quarter may not reflect (i) the future impact of new customer wins as it can take some time for their locations to go live with our platform, or (ii) the customers who have indicated their intent to reduce or terminate their use of our platform in future periods. Of further note, not all of our customer locations may choose to utilize our products, and while we aim to deploy all of a customer’s locations, not all locations may ultimately deploy.
Gross merchandise volume (GMV): We define GMV as the gross value of orders processed through our platform.
Gross payment volume (GPV): We define GPV as the gross volume of payments processed through Olo Pay.
Our management uses GMV and GPV metrics to assess demand for our products. We also believe GMV and GPV provide investors with useful supplemental information about the financial performance of our business, enable comparison of financial results between periods where certain items may vary independent of business performance, and allow for greater transparency with respect to key metrics used by management in operating our business.
Forward-Looking Statements
Statements we make in this press release include statements that are considered forward-looking within the meaning of Section 27A of the Securities Act and Section 21E of the Securities Exchange Act, which may be identified by the use of words such as “anticipates,” “believes,” “continue,” “estimates,” “expects,” “intends,” “may,” “plans,” “projects,” “outlook,” “seeks,” “should,” “will,” and similar terms or the negative of such terms. All statements other than statements of historical fact are forward-looking statements for purposes of this release.
We intend these forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in Section 27A of the Securities Act and Section 21E of the Securities Exchange Act and are making this statement for purposes of complying with those safe harbor provisions. These statements include, but are not limited to, our financial guidance for the fourth quarter of 2024 and the full year 2024, our future performance and growth and market opportunities, including new products and continued module adoption among new and existing customers, the continued expansion of ARPU, our expectations regarding the growth of active locations, revenue expectations for our Order, Pay, and Engage suites, our business strategy, and our expectations regarding other financial and operational metrics and advancements in our industry. Accordingly, actual results could differ materially or such uncertainties could cause adverse effects on our results.
Forward-looking statements are based upon various estimates and assumptions, as well as information known to us as of the date of this press release, and are subject to risks and uncertainties, including but not limited to: the effects of public health crises, macroeconomic conditions, including inflation, changes in discretionary spending, fluctuating interest rates, geopolitical instability, and overall market uncertainty; our ability to acquire new customers, have existing customers (including our emerging enterprise customers) adopt additional modules, and successfully retain existing customers; our ability to compete effectively with existing competitors, new market entrants, and customers generally developing their own solutions to replace our products; our ability to develop and release new and successful products and services, and develop and release successful enhancements, features, and modifications to our existing products and services; the continued growth of Olo Pay; the costs and success of our sales and marketing efforts, and our ability to promote our brand; our long and unpredictable sales cycles; our ability to identify, recruit, and retain skilled personnel; our ability to effectively manage our growth, including any international expansion; our ability to realize the anticipated benefits of past or future investments, strategic transactions, or acquisitions, and the risk that the integration of these acquisitions may disrupt our business and management; our ability to protect our intellectual property rights and any costs associated therewith; the growth rates of the markets in which we compete and our ability to expand our market opportunity; our actual or perceived failure to comply with our obligations related to data privacy, cybersecurity, and processing payment transactions; the impact of new and existing laws and regulations on our business; changes to our strategic relationships with third parties; our reliance on a limited number of delivery service providers and aggregators; our ability to generate revenue from our product offerings and the effects of fluctuations in our level of customer spend retention; the durability of the growth we experienced in the past, guest preferences for digital ordering and customer adoption of multiple modules; and other general market, political, economic, and business conditions. Actual results could differ materially from those predicted or implied, and reported results should not be considered an indication of future performance. Additionally, these forward-looking statements, particularly our guidance, involve risks, uncertainties, and assumptions, including those related to our customers’ spending decisions and guest ordering behavior. Significant variations from the assumptions underlying our forward-looking statements could cause our actual results to vary, and the impact could be significant.
Additional risks and uncertainties that could affect our financial results and forward-looking statements are included under the caption “Risk Factors” in our Quarterly Report on Form 10-Q for the quarter ended September 30, 2024 that will be filed following this press release, our Annual Report on Form 10-K for the year ended December 31, 2023, and our other SEC filings, which are available on our “Investor Relations” website at investors.olo.com and on the SEC website at www.sec.gov. Undue reliance should not be placed on the forward-looking statements in this press release. All forward-looking statements contained herein are based on information available to us as of the date hereof, and we do not assume any obligation to update these statements as a result of new information or future events.
OLO INC. Condensed Consolidated Balance Sheets (Unaudited) (in thousands, except share and per share amounts) |
|||||||
|
As of September 30, 2024 |
|
As of December 31, 2023 |
||||
ASSETS |
|
|
|
||||
Current assets: |
|
|
|
||||
Cash and cash equivalents |
$ |
272,180 |
|
|
$ |
278,218 |
|
Short-term investments |
|
77,533 |
|
|
|
84,331 |
|
Accounts receivable, net of expected credit losses of |
|
55,886 |
|
|
|
70,264 |
|
Contract assets |
|
500 |
|
|
|
412 |
|
Deferred contract costs |
|
5,450 |
|
|
|
4,743 |
|
Prepaid expenses and other current assets |
|
13,584 |
|
|
|
12,769 |
|
Total current assets |
|
425,133 |
|
|
|
450,737 |
|
Property and equipment, net of accumulated depreciation and amortization of |
|
26,497 |
|
|
|
22,055 |
|
Intangible assets, net of accumulated amortization of |
|
14,769 |
|
|
|
17,738 |
|
Goodwill |
|
207,781 |
|
|
|
207,781 |
|
Contract assets, noncurrent |
|
1,168 |
|
|
|
352 |
|
Deferred contract costs, noncurrent |
|
5,810 |
|
|
|
5,806 |
|
Operating lease right-of-use assets |
|
9,988 |
|
|
|
12,529 |
|
Long-term investments |
|
42,140 |
|
|
|
25,748 |
|
Other assets, noncurrent |
|
39 |
|
|
|
73 |
|
Total assets |
$ |
733,325 |
|
|
$ |
742,819 |
|
LIABILITIES AND STOCKHOLDERS’ EQUITY |
|
|
|
||||
Current liabilities: |
|
|
|
||||
Accounts payable |
$ |
1,462 |
|
|
$ |
4,582 |
|
Accrued expenses and other current liabilities |
|
48,094 |
|
|
|
68,240 |
|
Unearned revenue |
|
1,965 |
|
|
|
1,533 |
|
Operating lease liabilities, current |
|
2,552 |
|
|
|
2,859 |
|
Total current liabilities |
|
54,073 |
|
|
|
77,214 |
|
Unearned revenue, noncurrent |
|
182 |
|
|
|
57 |
|
Operating lease liabilities, noncurrent |
|
12,159 |
|
|
|
13,968 |
|
Other liabilities, noncurrent |
|
— |
|
|
|
109 |
|
Total liabilities |
|
66,414 |
|
|
|
91,348 |
|
Stockholders’ equity: |
|
|
|
||||
Class A common stock, |
|
163 |
|
|
|
163 |
|
Preferred stock, |
|
— |
|
|
|
— |
|
Additional paid-in capital |
|
882,461 |
|
|
|
867,152 |
|
Accumulated deficit |
|
(216,091 |
) |
|
|
(215,829 |
) |
Accumulated other comprehensive income (loss) |
|
378 |
|
|
|
(15 |
) |
Total stockholders’ equity |
|
666,911 |
|
|
|
651,471 |
|
Total liabilities and stockholders’ equity |
$ |
733,325 |
|
|
$ |
742,819 |
|
OLO INC. Condensed Consolidated Statements of Operations (Unaudited) (in thousands, except share and per share amounts) |
|||||||||||||||
Three Months Ended September 30, |
|
Nine Months Ended September 30, |
|||||||||||||
|
2024 |
|
2023 |
|
2024 |
|
2023 |
||||||||
Revenue: |
|
|
|
|
|
|
|
||||||||
Platform |
$ |
70,999 |
|
|
$ |
57,261 |
|
|
$ |
206,364 |
|
|
$ |
163,235 |
|
Professional services and other |
|
854 |
|
|
|
533 |
|
|
|
2,504 |
|
|
|
2,050 |
|
Total revenue |
|
71,853 |
|
|
|
57,794 |
|
|
|
208,868 |
|
|
|
165,285 |
|
Cost of revenue: |
|
|
|
|
|
|
|
||||||||
Platform |
|
32,081 |
|
|
|
22,203 |
|
|
|
90,197 |
|
|
|
59,537 |
|
Professional services and other |
|
763 |
|
|
|
1,026 |
|
|
|
2,549 |
|
|
|
3,220 |
|
Total cost of revenue |
|
32,844 |
|
|
|
23,229 |
|
|
|
92,746 |
|
|
|
62,757 |
|
Gross profit |
|
39,009 |
|
|
|
34,565 |
|
|
|
116,122 |
|
|
|
102,528 |
|
Operating expenses: |
|
|
|
|
|
|
|
||||||||
Research and development |
|
17,170 |
|
|
|
18,035 |
|
|
|
51,126 |
|
|
|
56,806 |
|
General and administrative |
|
15,130 |
|
|
|
21,307 |
|
|
|
36,550 |
|
|
|
56,986 |
|
Sales and marketing |
|
12,832 |
|
|
|
11,363 |
|
|
|
40,752 |
|
|
|
36,438 |
|
Restructuring charges |
|
2,396 |
|
|
|
166 |
|
|
|
2,396 |
|
|
|
6,848 |
|
Total operating expenses |
|
47,528 |
|
|
|
50,871 |
|
|
|
130,824 |
|
|
|
157,078 |
|
Loss from operations |
|
(8,519 |
) |
|
|
(16,306 |
) |
|
|
(14,702 |
) |
|
|
(54,550 |
) |
Other income, net: |
|
|
|
|
|
|
|
||||||||
Interest income |
|
4,936 |
|
|
|
4,598 |
|
|
|
14,687 |
|
|
|
12,207 |
|
Interest expense |
|
(14 |
) |
|
|
(43 |
) |
|
|
(98 |
) |
|
|
(165 |
) |
Other (expense) income |
|
(1 |
) |
|
|
(1 |
) |
|
|
2 |
|
|
|
(1 |
) |
Total other income, net |
|
4,921 |
|
|
|
4,554 |
|
|
|
14,591 |
|
|
|
12,041 |
|
Loss before income taxes |
|
(3,598 |
) |
|
|
(11,752 |
) |
|
|
(111 |
) |
|
|
(42,509 |
) |
Provision for income taxes |
|
37 |
|
|
|
7 |
|
|
|
151 |
|
|
|
32 |
|
Net loss |
$ |
(3,635 |
) |
|
$ |
(11,759 |
) |
|
$ |
(262 |
) |
|
$ |
(42,541 |
) |
Net loss per share attributable to Class A and Class B common stockholders: |
|
|
|
|
|
|
|
||||||||
Basic |
$ |
(0.02 |
) |
|
$ |
(0.07 |
) |
|
$ |
0.00 |
|
|
$ |
(0.26 |
) |
Diluted |
$ |
(0.02 |
) |
|
$ |
(0.07 |
) |
|
$ |
0.00 |
|
|
$ |
(0.26 |
) |
Weighted-average Class A and Class B common shares outstanding: |
|
|
|
|
|
|
|
||||||||
Basic |
|
162,477,259 |
|
|
|
163,991,486 |
|
|
|
162,005,026 |
|
|
|
162,674,062 |
|
Diluted |
|
162,477,259 |
|
|
|
163,991,486 |
|
|
|
162,005,026 |
|
|
|
162,674,062 |
|
OLO INC. Condensed Consolidated Statements of Cash Flows (Unaudited) (in thousands) |
|||||||
Nine Months Ended September 30, |
|||||||
|
2024 |
|
2023 |
||||
Operating activities |
|
|
|
||||
Net loss |
$ |
(262 |
) |
|
$ |
(42,541 |
) |
Adjustments to reconcile net loss to net cash provided by (used in) operating activities: |
|
|
|
||||
Depreciation and amortization |
|
10,380 |
|
|
|
7,283 |
|
Stock-based compensation |
|
31,757 |
|
|
|
41,341 |
|
Charitable donation of Class A common stock |
|
— |
|
|
|
1,136 |
|
Provision for expected credit losses |
|
3,798 |
|
|
|
1,495 |
|
Non-cash lease expense |
|
1,978 |
|
|
|
2,079 |
|
Loss on disposal of assets |
|
— |
|
|
|
38 |
|
Non-cash impairment charges |
|
1,079 |
|
|
|
— |
|
Other non-cash operating activities, net |
|
(1,576 |
) |
|
|
(1,883 |
) |
Changes in operating assets and liabilities: |
|
|
|
||||
Accounts receivable |
|
10,580 |
|
|
|
(23,580 |
) |
Contract assets |
|
(903 |
) |
|
|
(156 |
) |
Prepaid expenses and other current and noncurrent assets |
|
(778 |
) |
|
|
2,835 |
|
Deferred contract costs |
|
(711 |
) |
|
|
(2,588 |
) |
Accounts payable |
|
(3,119 |
) |
|
|
(2,069 |
) |
Accrued expenses and other current liabilities |
|
(20,167 |
) |
|
|
7,189 |
|
Operating lease liabilities |
|
(2,116 |
) |
|
|
(2,226 |
) |
Unearned revenue |
|
558 |
|
|
|
(812 |
) |
Other liabilities, noncurrent |
|
(109 |
) |
|
|
76 |
|
Net cash provided by (used in) operating activities |
|
30,389 |
|
|
|
(12,383 |
) |
Investing activities |
|
|
|
||||
Purchases of property and equipment |
|
(782 |
) |
|
|
— |
|
Capitalized internal-use software |
|
(9,459 |
) |
|
|
(10,023 |
) |
Purchases of investments |
|
(96,467 |
) |
|
|
(96,501 |
) |
Sales and maturities of investments |
|
88,842 |
|
|
|
88,155 |
|
Net cash used in investing activities |
|
(17,866 |
) |
|
|
(18,369 |
) |
Financing activities |
|
|
|
||||
Cash received for employee payroll tax withholdings |
|
5,367 |
|
|
|
13,902 |
|
Cash paid for employee payroll tax withholdings |
|
(5,351 |
) |
|
|
(13,896 |
) |
Proceeds from exercise of stock options and purchases under employee stock purchase plan |
|
3,604 |
|
|
|
10,208 |
|
Repurchase of common stock |
|
(22,181 |
) |
|
|
(43,134 |
) |
Net cash used in financing activities |
|
(18,561 |
) |
|
|
(32,920 |
) |
Net decrease in cash and cash equivalents |
|
(6,038 |
) |
|
|
(63,672 |
) |
Cash and cash equivalents, beginning of period |
|
278,218 |
|
|
|
350,073 |
|
Cash and cash equivalents, end of period |
$ |
272,180 |
|
|
$ |
286,401 |
|
OLO INC. Reconciliation of GAAP to Non-GAAP Results (Unaudited) (in thousands, except for percentages and share and per share amounts) |
|||||||||||||||
Three Months Ended September 30, |
|
Nine Months Ended September 30, |
|||||||||||||
|
2024 |
|
2023 |
|
2024 |
|
2023 |
||||||||
Gross profit and gross margin reconciliation: |
|
|
|
|
|
|
|
||||||||
Platform gross profit, GAAP |
$ |
38,918 |
|
|
$ |
35,058 |
|
|
$ |
116,167 |
|
|
$ |
103,698 |
|
Plus: Stock-based compensation expense and related payroll tax expense |
|
1,223 |
|
|
|
1,717 |
|
|
|
4,121 |
|
|
|
5,367 |
|
Plus: Capitalized internal-use software and intangible amortization |
|
3,296 |
|
|
|
2,344 |
|
|
|
8,945 |
|
|
|
5,819 |
|
Platform gross profit, non-GAAP |
|
43,437 |
|
|
|
39,119 |
|
|
|
129,233 |
|
|
|
114,884 |
|
Services gross profit, GAAP |
|
91 |
|
|
|
(493 |
) |
|
|
(45 |
) |
|
|
(1,170 |
) |
Plus: Stock-based compensation expense and related payroll tax expense |
|
85 |
|
|
|
171 |
|
|
|
268 |
|
|
|
551 |
|
Services gross profit, non-GAAP |
|
176 |
|
|
|
(322 |
) |
|
|
223 |
|
|
|
(619 |
) |
Total gross profit, GAAP |
|
39,009 |
|
|
|
34,565 |
|
|
|
116,122 |
|
|
|
102,528 |
|
Total gross profit, non-GAAP |
|
43,613 |
|
|
|
38,797 |
|
|
|
129,456 |
|
|
|
114,265 |
|
Platform gross margin, GAAP |
|
55 |
% |
|
|
61 |
% |
|
|
56 |
% |
|
|
64 |
% |
Platform gross margin, non-GAAP |
|
61 |
% |
|
|
68 |
% |
|
|
63 |
% |
|
|
70 |
% |
Services gross margin, GAAP |
|
11 |
% |
|
|
(92 |
)% |
|
|
(2 |
)% |
|
|
(57 |
)% |
Services gross margin, non-GAAP |
|
21 |
% |
|
|
(60 |
)% |
|
|
9 |
% |
|
|
(30 |
)% |
Total gross margin, GAAP |
|
54 |
% |
|
|
60 |
% |
|
|
56 |
% |
|
|
62 |
% |
Total gross margin, non-GAAP |
|
61 |
% |
|
|
67 |
% |
|
|
62 |
% |
|
|
69 |
% |
|
Three Months Ended September 30, |
|
Nine Months Ended September 30, |
||||||||||||
|
2024 |
|
2023 |
|
2024 |
|
2023 |
||||||||
Sales and marketing reconciliation: |
|
|
|
|
|
|
|
||||||||
Sales and marketing, GAAP |
$ |
12,832 |
|
|
$ |
11,363 |
|
|
$ |
40,752 |
|
|
$ |
36,438 |
|
Less: Stock-based compensation expense and related payroll tax expense |
|
1,480 |
|
|
|
1,608 |
|
|
|
4,605 |
|
|
|
6,306 |
|
Less: Intangible amortization |
|
341 |
|
|
|
342 |
|
|
|
1,024 |
|
|
|
1,024 |
|
Less: Certain severance costs |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
121 |
|
Sales and marketing, non-GAAP |
|
11,011 |
|
|
|
9,413 |
|
|
|
35,123 |
|
|
|
28,987 |
|
Sales and marketing as % total revenue, GAAP |
|
18 |
% |
|
|
20 |
% |
|
|
20 |
% |
|
|
22 |
% |
Sales and marketing as % total revenue, non-GAAP |
|
15 |
% |
|
|
16 |
% |
|
|
17 |
% |
|
|
18 |
% |
|
Three Months Ended September 30, |
|
Nine Months Ended September 30, |
||||||||||||
|
2024 |
|
2023 |
|
2024 |
|
2023 |
||||||||
Research and development reconciliation: |
|
|
|
|
|
|
|
||||||||
Research and development, GAAP |
$ |
17,170 |
|
|
$ |
18,035 |
|
|
$ |
51,126 |
|
|
$ |
56,806 |
|
Less: Stock-based compensation expense and related payroll tax expense |
|
2,863 |
|
|
|
3,760 |
|
|
|
8,740 |
|
|
|
12,270 |
|
Less: Non-cash capitalized software impairment |
|
— |
|
|
|
— |
|
|
|
517 |
|
|
|
— |
|
Research and development, non-GAAP |
|
14,307 |
|
|
|
14,275 |
|
|
|
41,869 |
|
|
|
44,536 |
|
Research and development as % total revenue, GAAP |
|
24 |
% |
|
|
31 |
% |
|
|
25 |
% |
|
|
34 |
% |
Research and development as % total revenue, non-GAAP |
|
20 |
% |
|
|
25 |
% |
|
|
20 |
% |
|
|
27 |
% |
|
Three Months Ended September 30, |
|
Nine Months Ended September 30, |
||||||||||||
|
2024 |
|
2023 |
|
2024 |
|
2023 |
||||||||
General and administrative reconciliation: |
|
|
|
|
|
|
|
||||||||
General and administrative, GAAP |
$ |
15,130 |
|
|
$ |
21,307 |
|
|
$ |
36,550 |
|
|
$ |
56,986 |
|
Less: Stock-based compensation expense and related payroll tax expense |
|
5,064 |
|
|
|
5,756 |
|
|
|
14,736 |
|
|
|
16,510 |
|
Less: Charitable donation of Class A common stock |
|
— |
|
|
|
1,136 |
|
|
|
— |
|
|
|
1,136 |
|
Less: Certain litigation-related expenses, net of recoveries |
|
(45 |
) |
|
|
4,944 |
|
|
|
(9,879 |
) |
|
|
8,803 |
|
Less: Non-cash impairment charge associated with corporate headquarters |
|
— |
|
|
|
— |
|
|
|
563 |
|
|
|
— |
|
Less: Intangible amortization |
|
41 |
|
|
|
40 |
|
|
|
122 |
|
|
|
122 |
|
Less: Certain severance costs |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
709 |
|
Less: Loss on disposal of assets |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
38 |
|
Less: Transaction costs |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
358 |
|
General and administrative, non-GAAP |
|
10,070 |
|
|
|
9,431 |
|
|
|
31,008 |
|
|
|
29,310 |
|
General and administrative as % total revenue, GAAP |
|
21 |
% |
|
|
37 |
% |
|
|
18 |
% |
|
|
34 |
% |
General and administrative as % total revenue, non-GAAP |
|
14 |
% |
|
|
16 |
% |
|
|
15 |
% |
|
|
18 |
% |
|
Three Months Ended September 30, |
|
Nine Months Ended September 30, |
||||||||||||
|
2024 |
|
2023 |
|
2024 |
|
2023 |
||||||||
Operating income (loss) reconciliation: |
|
|
|
|
|
|
|
||||||||
Operating loss, GAAP |
$ |
(8,519 |
) |
|
$ |
(16,306 |
) |
|
$ |
(14,702 |
) |
|
$ |
(54,550 |
) |
Plus: Stock-based compensation expense and related payroll tax expense |
|
10,715 |
|
|
|
13,012 |
|
|
|
32,470 |
|
|
|
41,004 |
|
Plus: Charitable donation of Class A common stock |
|
— |
|
|
|
1,136 |
|
|
|
— |
|
|
|
1,136 |
|
Plus: Certain litigation-related expenses, net of recoveries |
|
(45 |
) |
|
|
4,944 |
|
|
|
(9,879 |
) |
|
|
8,803 |
|
Plus: Non-cash impairment charge associated with corporate headquarters |
|
— |
|
|
|
— |
|
|
|
563 |
|
|
|
— |
|
Plus: Non-cash capitalized internal-use software impairment |
|
— |
|
|
|
— |
|
|
|
517 |
|
|
|
— |
|
Plus: Capitalized internal-use software and intangible amortization |
|
3,678 |
|
|
|
2,726 |
|
|
|
10,091 |
|
|
|
6,965 |
|
Plus: Restructuring charges |
|
2,396 |
|
|
|
166 |
|
|
|
2,396 |
|
|
|
6,848 |
|
Plus: Certain severance costs |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
830 |
|
Plus: Loss on disposal of assets |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
38 |
|
Plus: Transaction costs |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
358 |
|
Operating income, non-GAAP |
|
8,225 |
|
|
|
5,678 |
|
|
|
21,456 |
|
|
|
11,432 |
|
Operating margin, GAAP |
|
(12 |
)% |
|
|
(28 |
)% |
|
|
(7 |
)% |
|
|
(33 |
)% |
Operating margin, non-GAAP |
|
11 |
% |
|
|
10 |
% |
|
|
10 |
% |
|
|
7 |
% |
|
Three Months Ended September 30, |
|
Nine Months Ended September 30, |
||||||||||||
|
2024 |
|
2023 |
|
2024 |
|
2023 |
||||||||
Net income (loss) reconciliation: |
|
|
|
|
|
|
|
||||||||
Net loss, GAAP |
$ |
(3,635 |
) |
|
$ |
(11,759 |
) |
|
$ |
(262 |
) |
|
$ |
(42,541 |
) |
Plus: Stock-based compensation expense and related payroll tax expense |
|
10,715 |
|
|
|
13,012 |
|
|
|
32,470 |
|
|
|
41,004 |
|
Plus: Charitable donation of Class A common stock |
|
— |
|
|
|
1,136 |
|
|
|
— |
|
|
|
1,136 |
|
Plus: Certain litigation-related expenses, net of recoveries |
|
(45 |
) |
|
|
4,944 |
|
|
|
(9,879 |
) |
|
|
8,803 |
|
Plus: Non-cash impairment charge associated with corporate headquarters |
|
— |
|
|
|
— |
|
|
|
563 |
|
|
|
— |
|
Plus: Non-cash capitalized internal-use software impairment |
|
— |
|
|
|
— |
|
|
|
517 |
|
|
|
— |
|
Plus: Capitalized internal-use software and intangible amortization |
|
3,678 |
|
|
|
2,726 |
|
|
|
10,091 |
|
|
|
6,965 |
|
Plus: Restructuring charges |
|
2,396 |
|
|
|
166 |
|
|
|
2,396 |
|
|
|
6,848 |
|
Plus: Certain severance costs |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
830 |
|
Plus: Loss on disposal of assets |
|
|
|
|
|
— |
|
|
|
38 |
|
||||
Plus: Transaction costs |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
358 |
|
Less: Tax impact of non-GAAP adjustments (1) |
|
(2,720 |
) |
|
|
(2,666 |
) |
|
|
(8,526 |
) |
|
|
(6,116 |
) |
Net income, non-GAAP |
|
10,389 |
|
|
|
7,559 |
|
|
|
27,370 |
|
|
|
17,325 |
|
Fully diluted net loss per share attributable to Class A and Class B common stockholders, GAAP |
$ |
(0.02 |
) |
|
$ |
(0.07 |
) |
|
$ |
— |
|
|
$ |
(0.26 |
) |
Fully diluted weighted average Class A and Class B common shares outstanding, GAAP |
|
162,477,259 |
|
|
|
163,991,486 |
|
|
|
162,005,026 |
|
|
|
162,674,062 |
|
Fully diluted net income per share attributable to Class A and Class B common stockholders, non-GAAP |
$ |
0.06 |
|
|
$ |
0.04 |
|
|
$ |
0.16 |
|
|
$ |
0.10 |
|
Fully diluted Class A and Class B common shares outstanding, non-GAAP |
|
171,947,446 |
|
|
|
176,719,100 |
|
|
|
171,723,141 |
|
|
|
177,626,336 |
|
| _________________________ |
(1) We utilized a federal rate plus a net state rate that excluded the impact of NOLs and valuation allowances to calculate our non-GAAP blended statutory rate of |
OLO INC. Non-GAAP Free Cash Flow (Unaudited) (in thousands) |
|||||||||||||||
|
Three Months Ended September 30, |
|
Nine Months Ended September 30, |
||||||||||||
|
2024 |
|
2023 |
|
2024 |
|
2023 |
||||||||
Net cash provided by (used in) operating activities |
$ |
6,231 |
|
|
$ |
(21,649 |
) |
|
$ |
30,389 |
|
|
$ |
(12,383 |
) |
Purchase of property and equipment |
|
(415 |
) |
|
|
— |
|
|
|
(782 |
) |
|
|
— |
|
Capitalized internal-use software |
|
(2,628 |
) |
|
|
(2,744 |
) |
|
|
(9,459 |
) |
|
|
(10,023 |
) |
Non-GAAP free cash flow |
$ |
3,188 |
|
|
$ |
(24,393 |
) |
|
$ |
20,148 |
|
|
$ |
(22,406 |
) |
View source version on businesswire.com: https://www.businesswire.com/news/home/20241106043757/en/
Media
Olo@icrinc.com
Investor Relations
InvestorRelations@olo.com
Source: Olo Inc.
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