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All 15 Maplewood Senior Living Communities and Inspῑr Carnegie Hill Receive Reputation.com's Esteemed Awards

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Maplewood Senior Living announced that all 15 of its communities and Inspῑr Carnegie Hill have received Reputation.com's 2025 Awards for exceptional customer experience. Five Maplewood communities achieved scores of 900+, while Inspῑr Carnegie Hill and Maplewood at Orange maintained 800+ scores for the second consecutive year. Nine additional communities joined the 800+ list for the first time.

The Reputation Score, measured on a scale of 0-1000, evaluates factors including review sentiment, volume, response rate, social engagement, and search impressions. The awards recognize locations scoring 800 or higher, with a new 900+ category introduced this year.

Maplewood Senior Living operates 16 upscale senior living communities across five states, including their flagship ultra-luxury brand Inspῑr, developed in partnership with Omega Healthcare Investors (NYSE: OHI).

Maplewood Senior Living ha annunciato che tutte le sue 15 comunità e Inspῑr Carnegie Hill hanno ricevuto i Reputation.com's 2025 Awards per un'esperienza cliente eccezionale. Cinque comunità Maplewood hanno ottenuto punteggi superiori a 900, mentre Inspῑr Carnegie Hill e Maplewood at Orange hanno mantenuto punteggi superiori a 800 per il secondo anno consecutivo. Nove ulteriori comunità sono entrate per la prima volta nella lista degli 800+.

Il Reputation Score, misurato su una scala da 0 a 1000, valuta fattori come il sentiment delle recensioni, il volume, il tasso di risposta, l'engagement sociale e le impressioni di ricerca. I premi riconoscono le sedi con punteggi di 800 o superiori, con una nuova categoria 900+ introdotta quest'anno.

Maplewood Senior Living gestisce 16 comunità di senior living di alta gamma in cinque stati, inclusa la loro marca ultra-lusso di punta, Inspῑr, sviluppata in collaborazione con Omega Healthcare Investors (NYSE: OHI).

Maplewood Senior Living anunció que todas sus 15 comunidades y Inspῑr Carnegie Hill han recibido los Reputation.com's 2025 Awards por una experiencia del cliente excepcional. Cinco comunidades de Maplewood lograron puntuaciones superiores a 900, mientras que Inspῑr Carnegie Hill y Maplewood at Orange mantuvieron puntuaciones superiores a 800 por segundo año consecutivo. Nueve comunidades adicionales se unieron a la lista de 800+ por primera vez.

El Reputation Score, medido en una escala de 0 a 1000, evalúa factores como el sentimiento de las reseñas, el volumen, la tasa de respuesta, el compromiso social y las impresiones de búsqueda. Los premios reconocen ubicaciones con puntajes de 800 o más, con una nueva categoría de 900+ introducida este año.

Maplewood Senior Living opera 16 comunidades de vida senior de alta gama en cinco estados, incluida su marca ultra-lujosa insignia, Inspῑr, desarrollada en asociación con Omega Healthcare Investors (NYSE: OHI).

메이플우드 시니어 리빙은 자사의 15개 커뮤니티와 Inspῑr Carnegie Hill이 Reputation.com의 2025 어워드를 수상했다고 발표했습니다. 다섯 개의 메이플우드 커뮤니티는 900점 이상의 점수를 기록했으며, Inspῑr Carnegie Hill과 Maplewood at Orange는 두 번째 연속으로 800점 이상의 점수를 유지했습니다. 아홉 개의 추가 커뮤니티가 처음으로 800점 이상의 목록에 합류했습니다.

Reputation Score는 0에서 1000까지의 척도로 측정되며, 리뷰 감정, 볼륨, 응답률, 소셜 참여 및 검색 노출과 같은 요소를 평가합니다. 이 상은 800점 이상의 점수를 받은 장소를 인정하며, 올해는 새로운 900점 이상 카테고리가 도입되었습니다.

메이플우드 시니어 리빙은 5개 주에 걸쳐 16개의 고급 시니어 리빙 커뮤니티를 운영하며, 그들의 주력 초고급 브랜드인 Inspῑr는 오메가 헬스케어 인베스터스 (NYSE: OHI)와의 파트너십으로 개발되었습니다.

Maplewood Senior Living a annoncé que toutes ses 15 communautés et Inspῑr Carnegie Hill ont reçu les Reputation.com's 2025 Awards pour une expérience client exceptionnelle. Cinq communautés Maplewood ont obtenu des scores supérieurs à 900, tandis qu'Inspῑr Carnegie Hill et Maplewood at Orange ont maintenu des scores supérieurs à 800 pour la deuxième année consécutive. Neuf autres communautés ont rejoint la liste des 800+ pour la première fois.

Le Reputation Score, mesuré sur une échelle de 0 à 1000, évalue des facteurs tels que le sentiment des avis, le volume, le taux de réponse, l'engagement social et les impressions de recherche. Les prix reconnaissent les emplacements ayant obtenu un score de 800 ou plus, avec une nouvelle catégorie de 900+ introduite cette année.

Maplewood Senior Living exploite 16 communautés de vie senior haut de gamme dans cinq États, y compris leur marque ultra-luxueuse phare, Inspῑr, développée en partenariat avec Omega Healthcare Investors (NYSE: OHI).

Maplewood Senior Living gab bekannt, dass alle 15 seiner Gemeinschaften und Inspῑr Carnegie Hill die Reputation.com's 2025 Awards für außergewöhnliche Kundenerfahrung erhalten haben. Fünf Maplewood-Gemeinschaften erzielten Punktzahlen von über 900, während Inspῑr Carnegie Hill und Maplewood at Orange im zweiten Jahr in Folge Punktzahlen von über 800 hielten. Neun weitere Gemeinschaften traten zum ersten Mal der 800+-Liste bei.

Der Reputation Score, der auf einer Skala von 0-1000 gemessen wird, bewertet Faktoren wie Rezensionsempfindungen, Volumen, Antwortraten, soziale Engagements und Suchimpressionen. Die Auszeichnungen erkennen Standorte mit Punktzahlen von 800 oder höher an, wobei in diesem Jahr eine neue Kategorie von 900+ eingeführt wurde.

Maplewood Senior Living betreibt 16 gehobene Seniorenwohnanlagen in fünf Bundesstaaten, darunter ihre führende Ultra-Luxusmarke Inspῑr, die in Partnerschaft mit Omega Healthcare Investors (NYSE: OHI) entwickelt wurde.

Positive
  • All 16 communities achieved high reputation scores (800+ or 900+)
  • Five communities achieved elite 900+ scores
  • Two facilities maintained 800+ scores for second consecutive year
  • Nine new communities added to 800+ list
Negative
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Leading Platform in Reputation Experience Management Awards 2025 Winners for Going Above and Beyond on Delivering Brand Promises

WESTPORT, Conn., March 5, 2025 /PRNewswire/ -- Maplewood Senior Living, known for its upscale senior living residences, is proud to announce that all of its communities, fifteen on the East Coast and in the Midwest, and their flagship Inspῑr location, Inspῑr Carnegie Hill, located on the Upper East side of Manhattan, NY, have been awarded the 2025 top honors from Reputation.com, the leading platform in reputation experience management.

"At Maplewood Senior Living, our unwavering commitment to resident-centered care has consistently translated into exceptional satisfaction scores from both residents and their families. The Reputation Awards reflect what matters most to us – the voices of those we serve every day," stated Morgan Iorio, Corporate Director of Business and Reputation. "Achieving scores of 800+ and even 900+ across all our communities demonstrates that our approach of personalizing experiences, fostering meaningful connections, and delivering innovative wellness programs truly resonates with families. These recognition metrics aren't just numbers – they represent thousands of positive interactions and testimonials from residents and families who have entrusted us with their care journey."

Winners on the 2025 list have proven that they put customer experience at the very core of their strategy and are driven by the voice of the customer to succeed. Reputation award winners consistently collect, understand, and apply consumer feedback so that they can make data-driven decisions to deliver the best possible experiences and establish a best-in-class reputation. 

Maplewood Senior Living's 2025 Reputation Award Highlights:

  • 900+ Awarded to Five Maplewood communities:
    • Maplewood at Danbury, CT
    • Maplewood at Chardon, OH
    • Maplewood at Weston, MA
    • Maplewood at Cuyahoga Falls, OH
    • Maplewood at Twinsburg, OH
  • 800+ Award 
    • Inspīr Carnegie Hill, NYC, the flagship of Maplewood's ultra-luxury senior living brand, achieved this for the second consecutive year.
    • Maplewood at Orange, CT, achieved this for the second consecutive year.
    • Nine additional Maplewood communities joined the 800+ list for the first time, including:
      • Connecticut: Maplewood at Stony Hill (Bethel), Maplewood at Darien, Maplewood at Strawberry Hill (East Norwalk), Maplewood at Newtown, and Maplewood at Southport.
      • Massachusetts: Maplewood at Brewster, Maplewood at Mayflower Place, and Maplewood at Mill Hill (West Yarmouth).
      • New Jersey: Maplewood at Princeton.

Since the inception of the Award in 2021, Reputation.com identifies winners through a meticulous analysis of location scores, honoring those with a Reputation Score of 800 (on a scale of 0-1000) or higher – and for the first time this year, 900 or higher. These scores signify that the company is dedicated to exceptional customer service satisfaction and brand trust. 

The Reputation Score evaluates various factors, including review sentiment, volume, response rate, social engagement, and search impressions. Attaining a score of 800 or above signifies the company's outstanding commitment to managing online customer feedback and delivering on superior customer experience. 

Links to Award lists: https://reputation.com/800-award-winners/2025-us-healthcare-locations-800-award-winners/

About Maplewood Senior Living:
Maplewood Senior Living is known for its upscale senior living residences, offering a broad range of premier services, amenities, and care to its residents. Based in Westport, CT, Maplewood Senior Living operates 16 senior living communities in Connecticut, Massachusetts, New Jersey, New York, and Ohio. There is an Upper East Side location in Manhattan, NY, within the company's newest brand, Inspīr. This new, senior living offering was launched to provide a luxurious option for seniors looking to join a residential community in major metropolitan areas. A second Inspīr location, Inspīr Embassy Row, recently opened in Washington D.C.'s vibrant Dupont Circle neighborhood. For more information, please call 203-557-4777 or visit http://www.maplewoodseniorliving.com

About Inspīr
Inspīr is a new, luxury senior living brand offering a different approach to living for discerning older adults in urban markets. The brand represents the convergence of luxury accommodations, exceptional hospitality, cutting-edge technology, whole-person wellness and world-class care. The brand's flagship senior living residence, Inspīr Carnegie Hill, is located at 1802 Second Avenue at 93rd Street, in the heart of New York City's Upper East Side. A second location in Washington D.C.'s vibrant Dupont Circle neighborhood, Inspīr Embassy Row, just opened and offers state-of-the-art assisted living and memory care options, with private apartments customized to fit the needs of an aging population. Inspīr is developed by Maplewood Senior Living, in partnership with Omega Healthcare Investors, Inc. (NYSE: OHI). For more information, please call 646-978-9040 or visit inspirseniorliving.com

Press contact:
Maplewood@Hundredstoriespr.com
646-258-0026

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SOURCE Maplewood Senior Living

FAQ

How many Maplewood Senior Living communities received Reputation.com's 900+ score in 2025?

Five Maplewood communities achieved 900+ scores: Danbury (CT), Chardon (OH), Weston (MA), Cuyahoga Falls (OH), and Twinsburg (OH).

What is the significance of Reputation.com's scoring system for OHI investors?

The scoring system (0-1000) measures customer satisfaction and brand trust, indicating operational excellence and potential occupancy stability for OHI's senior living investments.

Which Maplewood communities maintained their 800+ Reputation.com scores in 2025?

Inspīr Carnegie Hill and Maplewood at Orange maintained their 800+ scores for the second consecutive year.

How many new Maplewood communities joined the 800+ Reputation.com list in 2025?

Nine additional Maplewood communities joined the 800+ list for the first time, spanning locations in Connecticut, Massachusetts, and New Jersey.
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